Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10276333July 10, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE FAILED ON THE FRONT PASSENGER SIDE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED AT THE COST OF $413. THE PART NUMBER FOR THE REPAIR WAS 15787576. THE CONTACT DOES NOT WANT TO PAY FOR THE REPLACEMENT. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THIS ISSUE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276094July 8, 2009
SEAT BELTS
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT BELT IS UNBUCKLED, IT BECOMES LOCKED. THE FAILURE PREVENTS THE SEAT BELT FROM BEING RE-FASTENED. THE MANUFACTURER STATED THAT THE SEAT BELT WAS WORKING AS DESIGNED AND WOULD NOT MAKE ANY REPAIRS. THE CONTACT FEELS THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE THE PASSENGER IS UNABLE TO LATCH THE SEAT BELT AND COULD BE INJURED OR WORSE IN THE EVENT OF A CRASH. THE CURRENT MILEAGE WAS 800 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275588July 7, 2009
STRUCTURE:BODY:BUMPERS, POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
CONSUMER WANTS TO KNOW IF THERE IS A RECALL ON THE FRONT BUMPER OF HER 2006 CHEVROLET HHR. *NJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE GEAR SHIFT AND THE DOOR LATCHES BEGAN TO MOVE UP AND DOWN. ALSO, THE VEHICLE STARTED ACTING ERRATIC WHILE DRIVING. UPDATED 09/13/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275442July 1, 2009
WHEELS
I OWN A 2009 HHR SS. THE TRUCK WAS TAKEN INTO SERVICE DEPARTMENT A THE DEALERSHIP BECAUSE OF EXCESSIVE NOISE FROM THE FRONT END OF THE TRUCK. IT WAS DETERMINED THAT THREE WHEEL STUD BOLTS WERE SHEARED OFF THE FRONT DRIVER SIDE WHEEL. THIS COULD HAVE CAUSED A FATAL ACCIDENT OF THE TRUCK HAD BEEN DRIVEN AT SPEED OF A HIGHWAY. TO DATE THERE HAS BEEN TO BECAUSE FOUND OTHER THAN A POSSIBLE FACTORY DEFECT IN THE WHEEL STUD BOLTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275403June 30, 2009
ELECTRICAL SYSTEM
SO FAR IT HAS HAPPENED TWICE MY WIFE LEAVING WORK THE CAR STALLED. FIRST TIME HER SPEED WAS APROX. 40 MPH, 10 MINUTES INTO HER DRIVE. THE NEXT DAY WE TOOK THE 2008 CHEVY HHR TO THE DEALER IN CHINO CALIFORNIA ON FEB,26,2009 .THEY KEPT THE CAR FOR A COUPLE OF DAYS,AND COULD NOT FIND A PROBLEM. SECOND TIME HER SPEED WAS APROX, 35 MPH, 5 MINUTES INTO HER DRIVE. DATE JUNE 30,2009. BOTH TIMES SEE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. AND BOTH TIMES THE CAR STARTED RIGHT AWAY WITH NO INDICATION OF TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274941June 25, 2009
SUSPENSION:FRONT:STABILIZER BAR
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE MAKES A LOUD NOISE WHEN DRIVEN BETWEEN 25-30 MPH. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND THEY REPLACED THE FRONT PASSENGER SIDE STABILIZER CONTROL ARM; HOWEVER, THE FAILURE WAS NOT CORRECTED. HE TOOK THE VEHICLE TO THREE OTHER SERVICE CENTERS FOR DIAGNOSTIC TESTING AND THEY CONFIRMED THE STABILIZER FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED AGAIN THAT THE FRONT STABILIZER FAILED. THE ESTIMATED COST FOR REPAIR WAS $300. THE FAILURE MILEAGE WAS 26,533 AND CURRENT MILEAGE WAS 61,353. UPDATED 8/7/09 *CN UPDATED 08/11/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274607June 22, 2009
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC
2006 CHEVY HHR LT 2.4 LITER - RATTLE WHEN GOING OVER BUMPS AND VIBRATION WHEN BRAKING. JUST PAST 36000 MILE WARRANTY. CONTACTED CHEVY CUSTOMER SERVICE-REQUESTED TAKING VEHICLE TO DEALER. DEALER STATES PROBLEMS WITH LOWER CONTROL ARM, STRUT STABILIZERS, BRAKE ROTORS. DEALER WAITING ON AUTHORIZATION FROM CHEVY CUSTOMER SERVICE. CHEVY CUSTOMER SERVICE SAYS CONTACT THEM IF DEALER WON'T COMPLETE REPAIRS UNDER WARRANTY. AT PRESENT VEHICLE IS STILL AT DEALER AND NO ONE HAS CONTACTED ME WITH ANY TYPE OF RESOLUTION. NOTE - VEHICLE RIDES WELL AND TIRES SHOW NO UNUSUAL OR UNEVEN WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274005June 16, 2009
SUSPENSION:FRONT
BOUGHT 2006 HHR LT IN NOVEMBER 2005, AND HAVE HAD NOTHING BUT PROBLEMS WITH THE FRONT BRAKE ROTORS AND FRONT SUSPENSION. HAD THE CAR BACK TO THE DEALER WHEN I FIRST NOTICED PROBLEMS WITHIN 5 MONTHS...FRONT BRAKE SHIMMY/SHAKE...ROTORS WERE CUT 2 TIMES UNDER WARRANTY, WHICH FIXED THE PROBLEM INITIALLY. I THOUGHT IT ODD THAT ROTORS WOULD NEED TO BE CUT WITH APPROX. 2000 AND 6000 MILES ON THE CAR...WAS TOLD IT MUST BE OUR 'DRIVING HABITS'. I PAID FOR HIGH-END DRILLED/SLOTTED ROTORS A YEAR AGO (APPROX. 36000 MILES), HAD THEM INSTALLED BY AN INDEPENDENT MECHANIC, WHO SAID THE REAR BRAKES WERE SO FAR OUT OF ADJUSTMENT, HE WONDERED HOW WE STOPPED THE CAR. PROBLEM WAS OK FOR ABOUT A YEAR, BUT HAS SINCE RETURNED...THIS SEEMS TO BE A SERIOUS DESIGN FLAW THAT NEEDS TO BE ADDRESSED. THE OTHER PROBLEM IS WITH THE FRONT SUSPENSION, WHICH THE DEALER NEVER COULD FIND ANYTHING WRONG WITH SINCE 'DAY ONE'. CLUNKING/CHUCKLING NOISES...THEY FINALLY FOUND A BAD RIGHT LOWER BALL JOINT, WHICH WAS REPLACED AT NO CHARGE...NOISES CONTINUE TO THIS DAY...48,000 MILES. ONE MORE STRANGE HAPPENING...A/C JUST QUIT...TEMP GAUGE QUIT...DEALER FINALLY FOUND A DEFECTIVE THERMOSTAT GASKET...REPLACED GASKET AND T-STAT...ALL HAS BEEN FINE SINCE. I AM SERIOUSLY CONSIDERING UNLOADING THIS CAR, AS MUCH AS I WOULD HATE TO. THE PROBLEMS NEVER QUIT, OR, FOR THAT MATTER, SEEM TO BE ABLE TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273859June 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PUT VEHICLE IN PARK, KEY WOULD NOT COME OUT OF IGNITION AFTER TURNING VEHICLE OFF. STILL WOULD RE-START SO FOUND A DEALER AND DROPPED OFF VEHICLE. PER DEALER SHEET AT PICK-UP - 19373 SHIFTER ROD FELL OFF VERIFIED IGNITION KEY DOESN'T COME OUT OF IGNITION CYLINDER. NOTICED SHIFTER BUTTON STUCK IN/DEPRESSED. REMOVE POWER WINDOW SWITCH PANEL, SHIFTER COVER PANEL. DISCONNECT SHIFTER CABLE, REMOVE SHIFTER, FOUND SHIFTER ROD FELL OFF. SHIFTER B/O. ****** R&R SHIFTER, INSTALL SHIFTER CABLE, SHIFTER COVER PANEL, POWER WINDOW SWITCH PANEL, ROAD TEST VEHICLE, CHECK SHIFTER OPERATION, SHIFTER WORKING NORMALLY. TURN VEHICLE OFF, EASILY ABLE TO REMOVE KEY OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273178June 9, 2009
TIRES
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE VEHICLE HAS FIRESTONE AFFINITY TIRES, SIZE P/215/55/R16 (NA). WHILE DRIVING 15 MPH THROUGH SMALL QUANTITIES OF WATER, THE VEHICLE FISHTAILED AS IF THE TIRES HAD POOR TRACTION. THE CONTACT TOOK THE TIRES TO AN AUTHORIZED DEALER, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE. HE STILL HAS POSSESSION OF THE TIRES. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 11,000. UPDATED 7/1/09 *CN UPDATED 07/07/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269528May 20, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT ROTORS WERE RESURFACED TWICE AT THE TIME THE VEHICLE WAS PURCHASED. THE ROTOR FAILURE MAKES THE VEHICLE VERY DIFFICULT TO STOP WHILE DRIVING, AND ALSO CAUSES THE STEERING WHEEL TO SHAKE. THE FAILURE WAS RECENTLY NOTICED WHILE DRIVING 25 MPH. THE CONTACT BELIEVES THIS IS A SAFETY ISSUE BECAUSE A CRASH COULD OCCUR. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269532May 20, 2009
ELECTRICAL SYSTEM
HEAT/A/C SWITCH ONLY WORKS ON HIGH. BROUGHT TO DEALER IN JULY OR AUG OF 2008. IT WAS MAKING A SCREECHING NOISE ON SETTINGS 3 &4, THEN IT GOT VERY QUIET AND ONLY WORKED ON THE HIGHEST SETTING. WAS TOLD IT WAS A PROBLEM WITH THE RESISTOR FOR THE FAN SWITCH. WAS TOLD THEY HAD THE PART AND IT WOULD BE REPLACED UNDER WARRANTY. IN SEPTEMBER OF 2008 IT HAPPENED AGAIN. AS THE WEATHER IN SC HAS BEEN TOLERABLE, I DID NOT IMMEDIATELY TAKE IT BACK IN FOR RE-SERVICE, BUT DID MENTION IT THE 2 TIMES I HAS STOPPED INTO DEALER FOR OIL CHANGES AND 6000 MILE SERVICE. FINALLY GOT A DAY OFF DURING THE WEEK, AND DID GO TO SEE ABOUT THIS AGAIN ABOUT THE FIRST WEEK IN MAY. WAS TOLD THAT IT WOULD COST ME 300.00. I STATED IT WAS RECURRING AND THAT IT SHOULD HAVE BEEN FIXED CORRECTLY THE FIRST TIME WHEN THEY HAD TO REPLACE THE RESISTOR. WAS TOLD THEY ONLY TOOK IT APART AND BLEW OUT THE SYSTEM, WHAT EVER THAT MEANS. MY PARENTS BOUGHT THE SAME CAR, BUT A 2007 - SAME THING, THEY HAVE NOT BOTHERED TO BRING IT IN YET BUT I AM SURE THEY WILL GET WAILED WITH REPLACEMENT COST AS WELL. HAS THIS HAPPENED TO ALOT OF OTHER PEOPLE OUT THERE? I AM SORT OF THINKING THIS IS MORE THAN JUST A COINCIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269313May 19, 2009
SUSPENSION, SERVICE BRAKES, HYDRAULIC
CAR WAS APPROX 4 MONTHS OLD AND BRAKES STARTED SQUEAKING-TOOK INTO DEALER-THEY TURNED THE ROTORS-FIXED FOR ABOUT 2 WKS - ITS BACK AGAIN AND NOW WHEN I APPLY BRAKES THE FRONT END OF THE CAR SHAKES VIOLENTLY. I AM SCARED TO DRIVE THIS VEHICLE. I'VE TRIED TO ENTER SEVERAL TIMES - IT WILL NOT TAKE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269061May 18, 2009
SERVICE BRAKES, HYDRAULIC
2006 CHEVY HHR. AT 30,000 THE FRONT END SHAKES WHILE BRAKING. REPLACED ROTORS AND BRAKE PADS WITH NEW FROM NATIONAL AUTO PARTS RETAILER. SHAKING STILL OCCURS. DANGEROUS, AFFECTS STEERING AND ABILITY TO STOP. ROTORS CHECKED FOR TRUENESS AND THEY ARE PERFECT WITH NO WARPAGE. DEALERSHIP IS NO HELP. THIS IS WORSE AT SPEEDS ABOVE 40 MPH, COLD OR HOT BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269283May 18, 2009
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM, SEATS
FAILURE: "SERVICE AIR BAG" LIGHT CAME ON. 1ST INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED FAULTY COMPONENT. 2ND INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED DIFFERENT FAULTY COMPONENT. 3RD INCIDENT: USE OF 12V ACCESSORY, NO PASSENGER PRESENT, AS WELL AS PASSENGER PRESENT, "SERVICE AIR BAG" LIGHT INTERMITTENTLY ON/OFF. CORRECTIVE ACTION: DEALERSHIP TOLD ME NOT TO USE 12V ACCESSORIES AS THEY MAY CAUSE SOME RF INTERFERENCE. 4TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPLACED COMPONENTS, FOUND FAULTY WIRING 5TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITHOUT A PASSENGER IN PASSENGER SEAT ON THE WAY UPTO THE DEALERSHIP FOR SERVICE. CONTACTED GM ABOUT POSSIBILITY FOR LEMON LAW REMEDY, WAS REFUSED BUY-BACK OPTION WITH STATEMENT THAT THE VEHICLE IS FIXED AND IN PROPER WORKING ORDER. REPRESENTATIVE PUSHED TOWARDS KEEPING VEHICLE. I PERSONALLY DO NOT HAVE CONFIDENCE, AT THIS POINT, IN THE SAFETY DEVICES OF THIS 2009 CHEVY HHR, NOR DO MY PASSENGERS. THE DEALERSHIPS SERVICE TECHNICIANS HAVE REPAIRED SEVERAL COMPONENTS, AND YET THE PROBLEM PERSISTS. THIS LAST TIME IN FOR SERVICE, THE TECHNICIAN COULD NOT REPRODUCE THE ISSUE, THEREFORE NO SERVICE WAS CONDUCTED OTHER THAN TESTING. THIS MEANS THAT THE PROBLEM HAS NOT BEEN RESOLVED SINCE THE LAST OCCURRENCE OF THE "SERVICE AIR BAG" MESSAGE BEING DISPLAYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268680May 13, 2009
AIR BAGS:FRONTAL
AFTER A SIDE COLLISION MY CAR ROLLED AND LANDED ON THE PASSENGER SIDE OF THE VEHICLE. MY 2008 HHR LS HAS NO SIDE AIRBAGS, HOWEVER IT HAS DRIVER AND PASSENGER AIRBAGS AND THESE DID NO DEPLOY EVEN THOUGH MY CAR ALSO HAS SUBSTANTIAL FRONTAL DAMAGE FROM THE ROLL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10268404May 11, 2009
EXTERIOR LIGHTING:TAIL LIGHTS
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE ENTIRE REAR PASSENGER SIDE TAIL LIGHT UNIT MELTED. THE DRIVER'S SIDE TAIL LIGHT IS NEXT TO THE GAS TANK AND SHE IS CONCERNED ABOUT HER VEHICLE EXPLODING. THE DEALER ADVISED HER TO BRING IN THE VEHICLE FOR REPAIR. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267498May 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH ON NORMAL ROAD CONDITIONS, THE TRACTION CONTROL SWITCH ACTIVATED. SUDDENLY, THE TRACTION CONTROL DISENGAGED WITHOUT ASSISTANCE. THERE WAS NO RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE BEGAN TO IDLE EXCESSIVELY AND SURGED UNEXPECTEDLY. IMMEDIATELY, THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE REPAIRS CONSISTED OF INSTALLING A DATA RECORDER AND REPLACING THE BCM. IN ADDITION, THE STEERING COLUMN AND GEAR SHIFTER WERE REPLACED. THE VEHICLE WAS NOT BEING DRIVEN DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 13,456 AND CURRENT MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267507May 1, 2009
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH WILL NOT TURN TO FULL OFF POSITION AND KEY CANNOT BE REMOVED. FIRST OCCURRENCE, AFTER SHIFTING FROM PARK TO DRIVE AND BACK AND RESTARTING CAR THE SWITCH TURNED TO FULL OFF POSITION AND KEY COULD BE REMOVED. SECOND OCCURRENCE -SWITCH WOULD NOT DISENGAGE, COULD NOT REMOVE KEYS. I REMOVED THE SMALL COVER FROM THE BOTTOM OF THE STEERING WHEEL TO GAIN ACCESS TO THE INTERNAL SWITCH ASSEMBLY. I USED MY FINGER TO PUSH THE MECHANISM INSIDE THE STEERING WHEEL SO THE KEY COULD BE TURNED OFF AND REMOVED FROM THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266811April 27, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHENEVER SHE STARTS THE VEHICLE AND DRIVES FORWARD OR BACKWARDS, THERE IS NO BRAKING POWER. WHEN THE BRAKE PEDAL IS DEPRESSED, THE VEHICLE CONTINUES TO MOVE. SHE MUST PUMP THE BRAKE PEDAL WITH MUCH FORCE IN ORDER FOR THE VEHICLE TO STOP. ON ONE OCCASION, THE FAILURE CAUSED HER TO REAR-END ANOTHER VEHICLE. THERE WERE NO INJURIES AND THE SPEED WAS UNKNOWN. THE VEHICLE HAS BEEN TAKEN TO THE DEALER AT LEAST FOUR TIMES, BUT THEY CANNOT DETERMINE THE CAUSE OF THE FAILURE. THE DEALER PROVIDED HER WITH A BROCHURE TO KEEP IN HER VEHICLE IN CASE OF A CRASH, WHICH STATED THAT SHE HAS BEEN EXPERIENCING BRAKE FAILURE AND WAS NOT AT FAULT FOR THE CRASH. THE FAILURE MILEAGE WAS 7,350.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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