Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10266440April 22, 2009
ELECTRICAL SYSTEM
PURCHASED 2006 HHR NEW IN 07/06. IN 06/07 STARTED THE CAR AND THE ELECTRONIC ODOMETER, THE SPEEDOMETER, THE TACHOMETER, TEMPERATURE GAUGE, OIL PRESSURE ALL WERE NOT REGISTERING. NOTHING. PULLED OVER TURNED OFF THE CAR. STARTED AND NOTHING. TURNED OFF THE CAR AN ADDITIONAL TIME AND ALL LIGHTS AND GAUGES STARTED WORKING. TOOK IT TO A LOCAL DEALERSHIP/SERVICE. COULD NOT REPLICATE THE ISSUE. I HAVE HAD IN THE SHOP ON 7 DIFFERENT OCCASIONS FOR THE SAME REASON. IT ADDITIONALLY WILL CAUSE THE DIGITAL CLOCK ON THE RADIO TO GO OUT/FLASH, THE AIR BAG SENSOR TO FLASH. THEY HAVE REPLACED TWO ELECTRONIC PARTS, ONE OF THEM BEING THE ELECTRONIC CONTROL MODULE. AROUND THANKSGIVING OF 2008 I HAD STARTED MY CAR AND ALL THE LIGHTS AND GAUGES AGAIN WOULD NOT WORK. I TOOK IT TO THE DEALERSHIP AND THE GENERAL MANAGER WAS ABLE TO VERIFY THAT THIS WAS OCCURRING. THEY HAD THE CAR FOR 10 DAYS AND REPLACED THE ELECTRONIC PART. THE CAR STILL DOES THE SAME THING. NO RHYME NO REASON. AT NIGHT YOU CAN OPEN A DOOR, CLOSE IT AND SEE LIGHTS IN THE RADIO RANDOMLY FLASHING. I AM CONCERNED AND AWAITING THE DAY THAT THE CAR JUST DIES WHILE DRIVING IT. THEY HAVE NEVER BEEN ABLE TO LOCATE THE ISSUE AND TOLD ME THAT I AM THE ONLY ONE WITH ANY PROBLEMS OF THIS TYPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266052April 20, 2009
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE REAR GLASS SHATTERING IN HER VEHICLE. WHEN ENTERING THE VEHICLE, SHE HEARD A LOUD NOISE. SHE TURNED AROUND TO INSPECT THE NOISE AND NOTICED THAT THE REAR GLASS WAS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE WINDOW WAS REPLACED AT THE COST OF $250. A YEAR AND A HALF LATER, THE REAR GLASS SHATTERED AGAIN. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR REPAIR AND WILL NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265942April 18, 2009
SERVICE BRAKES, HYDRAULIC
TWICE IN THE FIRST 30000 MILES A PULSATING FEELING IN THE BRAKE PEDDLE HAD DEVELOPED. THE DEALER SAID THE FRONT ROTORS WERE WARPED. THE FIX WAS TO TURN THE ROTORS. THE NEXT TIME THEY WILL HAVE TO BE REPLACED. THIS NEED FOR BRAKE SERVICE EVERY 15,000 MILES IS NOT RIGHT. THE NEXT TIME THIS HAPPENS THE CAR WILL NOT BE UNDER WARRANTY AND WILL CAUSE ME TO INCUR A CONSIDERABLE EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265425April 15, 2009
ELECTRICAL SYSTEM
GAUGE SHOWS YOU ARE GOING 120MPH, HAS HAPPENED 4 TIMES, LAST FOR A FEW HOURS TO A FEW DAYS. NOT SAFE NOT KNOWING WHAT SPEED YOU ARE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265541April 15, 2009
SERVICE BRAKES, HYDRAULIC
HHR 2007 LTD, BRAKES CHECKED AND ROTORS TURNED BY DEALER AT 20K AND NOW AT 34K THE SHAKING IS BAKE, AND THE ROTORS NEED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265234April 14, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2007 CHEVROLET HHR LS WHILE ATTEMPTING TO EXIT VEHICLE, WITH INTERIOR DOOR HANDLE IN OPEN POSITION AND FOOT ON BRAKE, I SHIFTED INTO PARK AND THE AUTOMATIC DOOR LOCKING/OPENING MECHANISM FEATURE BROKE THE HANDLE RENDERING EXIT FROM INTERIOR IMPOSSIBLE WITHOUT LOWERING POWER WINDOW AND REACHING FROM THROUGH OPEN WINDOW TO ACCESS EXTERIOR DOOR HANDLE. IN THE EVENT OF A SERIOUS CRASH THIS WILL IN EFFECT TRAP THE DRIVER IN THE VEHICLE. GM REFUSED TO ACKNOWLEDGE THIS SERIOUS DEFECT IN DESIGN WHICH HAS OCCURRED MANY TIMES ACCORDING TO PUBLIC REPORTS. THE DOOR HANDLE IS AVAILABLE ONLY THROUGH GM DEALERS AT A QUOTED PRICE OF 450.00 DOLLARS . FOR A PLASTIC DOOR HANDLE THAT BROKE DUE TO POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265323April 14, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 CHEVY HHR. FOUR MONTHS AFTER RECEIVING THE VEHICLE, I NOTICED THAT THE BRAKES WERE SQUEALING EXCESSIVELY. ADDITIONALLY, IT WAS PULLING TO THE RIGHT WHEN STOPPING. I TOOK IT INTO VAL-MARK CHEVROLET, NEW BRAUNFELS, TEXAS. I WAS TOLD THAT THEY COULD REALLY FIND ANYTHING WRONG OTHER THAN THE FRONT PADS WERE WEARING UNEVENLY. THEY WERE REPLACED. IN DECEMBER OF 08, I TOOK MY CAR TO CHAMPION CHEVROLET, CORPUS CHRISTI, TEXAS COMPLAINING OF THE SAME PROBLEM. THEY ADVISED THE BACK ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. THAT WAS DONE. I HAVE JUST TAKEN MY CAR BACK IN TO VAL-MARK. NOW THE FRONT ROTORS ARE WARPED AND NEED TO BE RESURFACED. MR. JIM ROBINSON OF VAL-MARK SAYS THAT I WILL NEED TO PAY FOR THE RESURFACING. IT IS MY CONTENTION THAT THIS IS AN ONGOING PROBLEM AND SHOULD BE COVERED. ADDITIONALLY, I FEEL RESURFACING IN ONLY PUTTING A BANDAID ON THE PROBLEM. THE DEALERSHIP HAS NOW CHANGED POSITIONS AND STATES THAT THE FRONT PAD WERE NOT REPLACED FOR UNEVEN WARE, BUT ONLY AS A GOODWILL GESTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265174April 13, 2009
SERVICE BRAKES, HYDRAULIC
POPPING, CRACKING, GRINDING SOUND AND CAR VIBRATING UPON APPLYING BRAKES. VERY HARD TO GET CAR TO STOP TOOK IT TO THE DEALER THEY SAID SOMETHING WAS LOOSE UNDER THE CAR AND THEY HAD TO CUT AND PIECE IT BACK TOGETHER. SOUND STOPPED FOR ABOUT 2 WEEKS AND IS BACK WORSE THAN BEFORE HAVE HAD THE CAR FOR 10 MONTHS 8,400 MILES ON IT. I AM AFRAID TO DRIVE IT BECAUSE I DON'T WANT TO HURT MYSELF OR ANYONE ELSE I AM ACTUALLY LOOKING AT BUYING AND OLDER CAR TO DRIVE AROUND IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263632March 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:REARVIEW MIRRORS/DEVICES
AUTO DIMMER DOES NOT WORK ON REARVIEW MIRROR. UNABLE TO REMOVE KEY FROM CHEVY HHR 2006 MODEL. IT IS A SHIFT LEVER ISSUE. THE CAR IS OUT OF WARRANTY SO NEITHER OF THESE ITEMS ARE STILL COVERED. THESE ARE ITEMS THAT SHOULD LAST LONGER THAN THREE YEARS. CHEVY IS IGNORING THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263564March 29, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WHILE WORKING ON MY CAR AND CLEANING I DISCOVERED I AM DRIVING A BOMB. THE BATTERY IS LOCATED IN THE SPARE TIRE COMPARTMENT DIRECTLY OVER THE GAS TANK A REAR END COLLISION WOULD SET OFF AN IMMEDIATE FIRE OR EXLPLOSION FROM AN ELECTRICAL SHORT, SPARK, OR BATTERY EXPLOSION, SHOULD THE GAS TANK OR ANY CONNECTIONS TO BE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263428March 24, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2006 CHEVROLET HHR. CONSUMER IS REQUESTING A REFUND FOR THE CONSOLE LATCH THAT WAS REPLACED PRIOR TO THE RECALL. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262982March 24, 2009
STRUCTURE, LATCHES/LOCKS/LINKAGES
INTERIOR DOOR HANDLE BROKEN. DOOR MUST BE OPENED USING OUTSIDE HANDLE. HANDLE IS PLASTIC. ENTIRE INTERIOR DOOR PANEL MUST BE REPLACED. PART COSTS $325.00 PLUS LABOR. CAR IS 2 1/2 YEARS OLD WITH LESS THAN 47,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262727March 22, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING IN THE BALTIMORE HARBOR TUNNEL WHILE MY PARENTS WERE FOLLOWING ME AND WERE ABLE TO USE THERE HAZARD LIGHTS CAUSE A TWO TRUCKS WERE BEHIND US MY CALLED STALLED IN THE TUNNEL WHILE GOING 60 MILES AN HOUR. IF MY PARENTS WERE NOT BEHIND ME I WOULD OF GOT HIT AGAIN. GM JUST DON'T CARE AND IF YOU THE NHTSA SEE THAT THERE IS A REAL PROBLEM WITH THIS CAR WHY DON'T YOU RECALL THIS CAR. MY CAR HAS STALLED OVER 100 TIMES. WHAT HAVE YOU DONE TO FIND OUT WHAT IS THE PROBLEM OR HAVE YOU CONTACT GM FOR THEM TO RECALL THIS CAR. OR JUST SOMEONE HAS TO DIE OR HAVE A SERIOUS INJURY BEFORE YOU DO ANYTHING. YOU ALL JUST DON'T CARE OR WHAT YOU ARE GETTING PAID BY GM TO NOT RECALL IT. THERE ARE 63 COMPLAINTS BREAKS, STALLING, SHIFT PROBLEMS. WHAT ARE THE QUALIFICATIONS FOR RECALL? JUST AN ACCIDENT, INJURY, DEATH, LOST OF LIMB? THE DIRECTOR OF NHTSA CONSUMER COMPLAINTS IS AWARE OF THE PROBLEM CAUSE I HAVE MADE YOU A WARE OF THIS ISSUE BEFORE OVER 5 MONTHS AND SO FAR YOU HAVE NOT RECALL THIS CAR. IF YOU JUST SEARCH THE INTERNET FOR COMPLAINTS OF 2007 CHEVY HHR AND YOU WILL FIND NOT JUST MY CAR NUMEROUS OF CARS WITH BRAKES, STALLING , SHIFT , SHIMMERING PROBLEMS. SO WHAT MAKES YOU DIFFERENT FROM GM AND WHITE CHEVROLET OF ROANOKE RAPIDS, THE BETTER BUSINESS BUREAU,THE DEPARTMENT OF CONSUMER AFFAIRS? NOTHING. YOU SUPPOSE TO PUT CAR ON THE ROADS THAT ARE SAFE NATIONALLY. THAT IS YOUR TITLE BUT YOU FAIL WITH FLYING COLOR, DUE TO THE FACT THIS CAR IS ON THE ROAD. HOW MANY COMPLAINTS DID IT TAKE FOR THE VISOR AND THE DOOR LATCH TO BE RECALL? 1 OR 2. SINCE YOU DON'T HAVE THE POWER TO OVERRIDE GM. MY SISTER JUST DIED AND I AM SCARED MY PARENTS MIGHT BE GOING TO ANOTHER FUNERAL CAUSE I CAN'T AFFORD ANOTHER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261986March 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
KEY IN THE IGNITION IS SOMETIMES GETTING STUCK, ONE HAS TO POSITION THE AUTOMATIC GEAR SELECTOR OUT OF PARK AND BACK INTO PARK TO GET THE KEY TO RELEASE PROPERLY. POSSIBLE ITS THE INTERLOCK FEATURE OF THE AUTOMATIC GEAR SELECTOR POSITION BEING AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262040March 16, 2009
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING BETWEEN 50-70 MPH IN WINDY CONDITIONS, THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE CONTACT ATTEMPTED TO SELL THE VEHICLE, BUT WAS UNSUCCESSFUL. THE FAILURE HAS CAUSED A MAJOR SAFETY ISSUE WITH THE VEHICLE. AN ALIGNMENT WAS PERFORMED, BUT NO ERRORS WERE FOUND. THE MECHANIC SPECULATED THAT THERE MAY BE AN ISSUE WITH THE ELECTRONIC STEERING SYSTEM. THE CURRENT MILEAGE WAS 31,000 AND FAILURE MILEAGE IS 11,000. UPDATED 04-14-09 *BF UPDATED 04/16/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261921March 15, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
INITIALLY, I HAD INTERMITTENT PROBLEMS WITH MY 2006 CHEVY HHR. THE KEY SWITCH WOULDN'T TURN ALL THE WAY OFF TO RELEASE THE KEY. I TOOK IT TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY, AND THEY INFORMED ME THAT THEY "COULDN'T MAKE IT DO IT" (FOR WHICH THEY HAVE A RECORD). AFTER ABOUT A YEAR-AND-A HALF OF THIS INTERMITTENT PROBLEM, MY KEY WOULD NOT COME OUT OF THE IGNITION AT ALL. I WAS OUT OF TOWN, STAYING AT A HOTEL AND HAD TO LEAVE THE KEY IN THE IGNITION OVERNIGHT. I READ MY OWNERS MANUAL AND FOUND THE HIDDEN RELEASE BUTTON IN THE STEERING COLUMN. I TOOK IT BACK TO THE DEALERSHIP, AND BECAUSE I AM OUT OF WARRANTY, I HAVE TO PAY FOR THIS REPAIR THAT IS DUE TO POOR CRAFTSMANSHIP. AFTER RESEARCHING THIS TO SEE IF WAS RECALLED, I HAVE UNCOVERED NUMEROUS CHEVROLET HHR OWNERS THAT HAVE EXPERIENCED THE SAME PROBLEM, AND IT IS A FAULTY SHIFT LINKAGE. THIS ITEM NEEDS TO BE ON THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261698March 12, 2009
STRUCTURE:BODY:DOOR
YESTERDAY WHEN I GOT HOME I DISCOVERED THAT I COULD NOT GET OUT OF MY DRIVER'S DOOR FROM THE INSIDE. THE INSIDE HANDLE BROKE, SO I ROLLED DOWN THE WINDOW AND USED THE OUTSIDE HANDLE TO OPEN THE DOOR. TODAY I TRIED TO GET A NEW DOOR HANDLE ONLY TO FIND OUT THAT YOU HAVE TO PURCHASE THE WHOLE DOOR PANEL ($269.71 WITH MY TRADE DISCOUNT). THIS IS A CRAZY WAY TO REPAIR A CHEAP PLASTIC DOOR HANDLE. I HAVE SEARCHED THE INTERNET ONLY TO LEARN THAT THIS IS A PROBLEM TO MANY OTHER HHR VEHICLES. I BELIEVE THIS SHOULD BE A RECALL WITH A BETTER DESIGN INCLUDED FOR THIS DOOR HANDLE. THE LAST RECALL I GOT WAS FOR A GLOVE BOX CATCH PROBLEM, WHICH WAS A PIECE OF MOLDED PLASTIC WITH TAPE TO HOLD IT ON. THE DRIVER'S SIDE DOOR PROBLEM IS A MUCH MORE DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261373March 9, 2009
SERVICE BRAKES, HYDRAULIC, STEERING
THE BRAKES STARTED SHUTTERING AFTER 20000 MILES, THE DEALER FOUND THE BRAKE ROTORS WERE WARPED AND TURNED THE ROTORS. AT 55000 MILES THE TROUBLE HAS RETURNED AND SINCE THE CAR IS OUT OF THE 3 YRS 36000 MILE WARRANTY WILL NOT FIX. THE BRAKES PULSATE BADLY AT THIS POINT AND 2 SERVICE MANAGERS CLAIM IS THE RESULT OF THE ROTORS BEING TOO LIGHT FOR THE WEIGHT OF THE CAR AND IT IS HAPPENING TO MANY CHEVY HHR OWNERS. THE 2ND PROBLEM IS THE ELECTRONIC STEERING. THE STEERING SHAKES WHEN THE WARPED BRAKES ARE APPLIED DUE TO THE PLASTIC GEARS WEARING AND WHEN YOU ARE DRIVING OVER A ROUGH SURFACE. AGAIN THE DEALER NOR GM WILL MAKE REPAIRS DUE TO CAR OUT OF 3 YR 36000 WARRANTY. AGAIN THE SERVICE MANAGERS HAS ADMITTED THIS PROBLEM IS HAPPENING TO MANY OWNERS. BOTH PROBLEMS CAN LEAD TO A LOSS OF CONTROL AND THE ROTORS COULD CAUSE THE BRAKE PADS TO DETERIORATE AND PREVENT PROPER BRAKING LEADING TO LOSS OF CONTROL AND ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260937March 6, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT SMELLED A STRONG ODOR OF FUEL IN HIS VEHICLE. HE TOOK HIS VEHICLE TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FLEX PIPE, WHICH CONNECTS TO THE CATALYTIC CONVERTER, FRACTURED. AS A CONSEQUENCE, CARBON MONOXIDE ENTERED THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 3/24/09 *CN UPDATED 03/27/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260477March 2, 2009
STRUCTURE
THE INTERIOR HANDLES ON THE DRIVER AND PASSENGER DOOR OF MY 2006 CHEVY HHR ARE BROKE. I WAS IN THE CAR WHEN IT HAPPENED, BETWEEN ERRANDS BOTH TIMES. CALLS/EMAILS MADE TO GM HAVE NOT BEEN PRODUCTIVE. IT IS A SAFETY ISSUE, I CAN NOT EXIT THE VEHICLE OTHER THEN ROLLING DOWN THE WINDOW AND OPENING FROM THE OUTSIDE. IF SOMETHING WERE TO HAPPEN, I WOULD NOT BE ABLE TO GET OUT IN AN EMERGENCY SITUATION. ONE BROKE ONE WEEK, AND THE PASSENGER BROKE A WEEK LATER. THE PART THAT IS CONNECTED TO THE DOOR MECHANISM IS SMALLER THEN A DIME AND MADE OF POOR QUALITY PLASTIC MOLDING. IT IS THE ONLY THING SUPPORTING THE DOOR MECHANISM. WHEN EMAILING GM, I CONTINUED TO GET THE RUN AROUND FOR DAYS UNTIL I THREATENED TO REPORT THEM TO THIS SITE. I AM CHOOSING TO ANYHOW BECAUSE I DO NOT FEEL THEY HAVE TAKEN PROPER STEPS TO ENSURE THIS IS REPAIRED. THEY DID CONNECT ME TO A DEALER, GRAFF CHEVROLET IN GRAND PRAIRIE. THEY HAVE BEEN EXTREMELY HELPFUL AND ARE DOING THEIR BEST TO GET THIS TAKEN CARE OF. I WOULD EXPECT GM TO HAVE BETTER SERVICE, ESPECIALLY WITH THE COMPANY IN THE STATE IT IS IN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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