Audi Q5 Complaints

1,386 consumer complaints on file.

#10894105August 8, 2016
STRUCTURE:BODY
FRONT BUMPER PAINT PEALING OFF. HAD THE BUMPER REPLACED JUST OVER A YEAR AGO AND PAINT IS ALREADY PEALING OFF THE NEW BUMPER. AUDI REFUSES TO REPLACE BUMPER AGAIN BECAUSE IT'S PAST THE WARRANTY. CAN'T EVEN WASH THE CAR WITHOUT MORE PAINT PEALING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894109August 8, 2016
STRUCTURE:BODY
PANORAMIC SUNROOF HAS BEEN MAKING NOISE SINCE I PURCHASED THE VEHICLE. DEALER HAS ATTEMPTED TO REMEDY THE ISSUE 5-6 TIMES WITH NO RESOLUTION. IT'S NOISIER DURING THE WINTER THAN DURING THE SUMMER. NOISE IS HEARD ANYWHERE FROM 20 TO 50 MPH ON SMOOTH OR BUMPY ROAD MAKES NO DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893750August 6, 2016
FUEL/PROPULSION SYSTEM
MY WIFE CALLED ME WHILE I WAS AWAY ON BUSINESS AND SAID THAT THERE WAS A SMELL OF FUEL IN THE HOUSE. I ASKED HER TO MAKE SURE TO CHECK THE OVEN AND SHE SAID IT WAS NOT THAT TYPE OF GAS AND THAT IT SMELLED LIKE AUTO FUEL. I CAME HOME AND WE HAD APPOINTMENTS TO CHECK OUT NEW HOMES AND WE NOTICED THAT THE INSIDE OF THE CAR SMELLED LIKE FUEL AND I HAD TO DRIVE WITH THE WINDOWS DOWN AND NO A/C BECAUSE WE HAVE TWO SMALL CHILDREN AS WELL AND THE ODOR WAS STRONGER WHEN WE HAD THE A/C ON. WE PARK OUR 2010 AUDI Q5 IN OUR GARAGE AND WHEN WE GOT HOME FROM OUR APPOINTMENTS I COULD SMELL A VERY STRONG SMELL OF FUEL COMING FROM THE REAR PASSENGER WHEEL WELL. WE HAVE NOT OVERFILLED THE CAR AND THERE MUST BE SOME KIND OF LEAK. THIS IS MY WIFE'S CAR AND SHE HAS BEEN COMPLAINING OF BAD HEADACHES AND NAUSEA OVER THE PAST COUPLE OF WEEKS AND MY CHILDREN RIDE IN THIS CAR AS WELL SO THIS TO ME IS A HEALTH CONCERN THAT IF THE FUEL PUMP OR SOME OTHER FUNCTION OF THE FUEL SYSTEM FAILS THAT HARMFUL GASOLINE FUMES COULD ENTER THE CABIN OR EVEN INTO OUR HOME AND CAUSE DAMAGING EFFECTS TO MY FAMILIES HEALTH. I WILL BE TAKING IT INTO THE DEALERSHIP IN RENO NEVADA AND WILL UPDATE YOU ON WHAT THE OUTCOME IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893419August 5, 2016
AIR BAGS
WHAT MUST BE DONE FOR MANUFACTURERS TO START HONORING NHTSA RECALL # 16V078, I DRIVE A VEHICLE THAT DEALERSHIPS CLAIM LACKING OF MANUFACTURERS PROCEDURE TO ADDRESS MANUFACTURERS RECALL # 69N1 . I DO DRIVE THE VEHICLE AROUND AND HATE TO BE A STATISTIC DO TO LACK OF A PROCEDURE IMPLEMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892801August 3, 2016
AIR BAGS
TAKATA RECALL I WORK FOR A DEALERSHIP WE SELL AUDI'S I FINALLY HAVE Q5'S TO SELL AT A GOOD PRICE TO THE CONSUMER, HOWEVER THIS RECALL IS KILLING THE SALE BECAUSE OUR PARTS DEPARTMENT CAN NOT GET REPLACEMENT PARTS FOR THE AIR BAG HOWEVER A HONDA DEALER A HALF MILE AWAY HAS DONE OVER 30 REPLACEMENTS. HOW DO YOU GET THE PARTS I HAVE GONE ON LINE TALKED TO SEVERAL PEOPLE AND HAVE NO CLUE WHEN WE ARE GETTING REPLACEMENT AIR BAGS SOME PEOPLE SAY 1 TO 3 YEARS AND THAT IS NOT EXCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892564August 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) BEYOND A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE PARTS MAY BECOME AVAILABLE UNTIL THE FIRST QUARTER OF 2017. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/08/16*LJ UPDATED 12/14/16. *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891647July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889182July 28, 2016
AIR BAGS
TAKATA RECALL: I FIND IT COMPLETELY UNBELIEVABLE, SCARY AND A HUGE LACK OF INTEREST AND CONSIDERATION FOR THE SAFETY OF DRIVERS THAT THE SCHEDULE FOR ADDRESSING THE TAKATA RECALL IS SO DRAWN OUT. I WAS NOTIFIED IN APRIL OF THE RECALL AND AM NOW TOLD THAT IT WILL NOT BE ADDRESSED UNTIL 2018. I HAVE NO CHOICE BUT TO DRIVE MY CAR TO GET TO WORK, AND EVERY DAY I HAVE TO WORRY ABOUT WHETHER OR NOT THE AIRBAG IS A LIABILITY AND HARMFUL TO MY LIFE AND THAT OF MY FAMILY'S. IT IS INEXCUSABLE THAT A COMPANY IS WILLING TO TAKE ON THAT LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886149July 20, 2016
AIR BAGS
TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT FROM AUDI REGARDING THIS SAFETY REPAIR IS UNREASONABLE AND DANGEROUS. AT THE VERY LEAST, I WOULD LIKE A STATUS ON THE REPAIR FOR MY VEHICLE IMMEDIATELY. I SEE THAT A NEGATIVE NOTATION ON MY CARFAX RECORD WAS IMMEDIATELY MADE WHEN THIS RECALL WAS ISSUED AND IT INDICATES THAT THIS REPAIR HAS NOT TAKEN PLACE. THIS IS THROUGH NO FAULT OF ME THE OWNER AND I WOULD LIKE THIS NEGATIVE MARK REMOVED FROM MY CARFAX RECORD AS SOON AS POSSIBLE AS IT IS AUDI'S RESPONSIBILITY TO REMEDIATE THE DEFECT. THE NEGATIVE REPORT AFFECTS MY ABILITY TO SELL MY CAR AT TRUE MARKET VALUE DUE TO AUDI'S DELAY. I HAVE ALSO SUBMITTED AN ONLINE REQUEST THROUGH AUDIUSA.COM REGARDING THIS RECALL AND NOT BEEN CONTACTED REGARDING WHEN/IF IT WILL BE SCHEDULED. PLEASE ASSIST WITH OBTAINING A RESPONSE FROM AUDI REGARDING THIS SAFETY ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885581July 18, 2016
FUEL/PROPULSION SYSTEM
I PURCHASED VEHICLE JULY 2015 AFTER 1 MONTH I WOULD SMELL GAS FUMES OVER TIME IT BECAME AGGRESSIVELY STRONG I TOOK VEHICLE IN FOR SERVICING WHERE I WAS TOLD THEY DIDNT FIND ANYTHING...1MONTH LATER TOOK IT BACK DEMANDED THEY FIX IT I HAD TO CONTACT CORPORATE FOUND OUT THEY HAD TO REPLACE FUEL PUMP & GASKET IN TANK...IN ADDITION, OIL CONSUMPTION IS AN ISSUE WHICH IS STILL A BIG PROBLEM. FROM 10/14/15 TO 7/4/2016 THE OIL INDICATOR ASKING FOR 1 QUART. THIS SERMS TO BE HAPPENING 1X MONTH. THE SERVICE TECH.INFORNED ME THERE WAS A RECALL REGARDING THIS & MY VEHICLE MAY NOT HAVE BEEN SERVICED FOR THIS. IM NOT A PERSON WHO DRIVES LONG DISTANCE OR HIGHWAY I TRAVEL TO WORK AND OCCASSIONAL ERRANDS NONETHELESS THIS IS A NUISANCE NOT TO MENTION THE FINANCIAL OBLIGATION. WHY AM I PAYING SO MUCH FOR A LUXURY VEHICLE THAT I DONT ENJOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884707July 14, 2016
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE MY WIFE NOTED STRONG ODOR OF GAS. MY MECHANIC FOUND THAT THE FUEL PUMP CRACKED CAUSING GAS SPILLING OUT FROM THE TOP OF THE GAS TANK THAT MAY HAVE RESULTED IN FIRE OR EXPLOSION SINCE THE GAS TANK IS NEAR THE HOT EXHAUST PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883969July 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883973July 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882444July 4, 2016
POWER TRAIN
THE VEHICLE STOPPED AT THE HIGHWAY AT AROUND 65MPH DUE TO COOLANT LEAK/WATER PUMP LEAK. EMERGENCY STOP TO THE SIDE OF THE ROAD WAS NECESSARY AS WELL AS VEHICLE TOWING. ILLUMINATOR LIGHT TO TURN OFF ENGINE WAS ON. WEATHER CONDITIONS AT 100+ FAHRENHEIT HAD POTENTIAL OF DANGEROUS SITUATION IF I WOULD HAVE HAD MY LITTLE ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882324July 3, 2016
AIR BAGS, VISIBILITY/WIPER
"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAGGED FOR SEVERAL METERS AND FINALLY STOPPED ON THE SIDEWALK AND THE FRONT PART IS COMPLETELY DAMAGED. I WAS SURPRISED TO SEE THAT THE AIRBAGS DIDN'T DEPLOY EVEN THOUGH MY FRONT LIGHTS AND HOOD ARE TOTALLY DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10882370July 3, 2016
AIR BAGS
MY COMPLAINT IS TWO FOLD. 1. WHY IS THE NHTSA ISSUING A RECALL AND TELLING AUDI OWNERS NOT TO DRIVE THEIR CARS? 2. AUDI OF AMERICA. AS OF 7/2/2016 AUDI IS STATING ITS NOT THAT SERIOUS? WE HAVE HAD NO INCIDENTS ACCORDING TO AN AUDI REPRESENTATIVE. THIS MAY BE TRUE BUT I WOULD THINK SOME PLACE IN THE USA THEIR HAD TO HAVE BEEN AN ACCIDENT INVOLVING ONE OF AUDI'S MODELS.NHTSA'S RECALL NOTICE STATES AGE, CLIMATE CONDITION AND CERTAIN AREAS OF THE USA AS THE GOVERNING FACTORS. IF THE AIRBAG GOES OFF DURING AN ACCIDENT THE OUTCOME IS THE SAME REGARDLESS OF THESE FACTORS LISTED IN THE RECALL NOTICE. I WANT TO KNOW WHY THE PEOPLE YOU ARE PROTECTING ARE STILL ALLOWED TO DRIVE A VEHICLE THAT IS A GRENADE WITH THE PIN PULLED OUT? THESE VEHICLES SHOULD BE OFF THE ROAD. WHY DO I PAY THE COMMONWEALTH OF MASSACHUSETTS EVERY YEAR FOR A SAFETY INSPECTION STICKER. IF THEY WILL NOT ISSUE ONE FOR TIRE THREAD DEPTH, HEADLIGHT OUT OR SEAT BELT PROBLEM. THAN WHY ARE THEY ALLOWED TO ISSUE AN INSPECTION STICKER WITH A DEFECTIVE AIR BAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881713June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/16 UPDATED 08/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881824June 30, 2016
AIR BAGS
TAKATA RECALL. NOTICE OF "IMPORTANT SAFETY RECALL" RECEIVED IN APRIL 2016. TO DATE, IT HAS NOT BEEN POSSIBLE TO SCHEDULE A REPAIR BECAUSE THE PARTS ARE ALLEGEDLY NOT AVAILABLE. IF IT IS A "SAFETY" RECALL, AND IF IT IS "IMPORTANT", THE REPAIR SHOULD BE MADE NOW. I WAS ADVISED YESTERDAY THAT THE DEALER DID NOT HAVE PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881437June 29, 2016
UNKNOWN OR OTHER
I HAVE A 2015 AUDI Q5 THAT WAS PART OF THE VW RECALL, HOWEVER IT WAS NOT INCLUDED IN THE PACKAGE THAT HAS BEEN NEGOTIATED BY THE EPA. I WOULD LIKE TO UNDERSTAND WHAT IS BEING DONE TO PROTECT ME AND MY RIGHTS? I FEEL LIKE BECAUSE I PURCHASED THE 3 LITER ENGINE, THE ONLY TDI OFFERED BY AUDI IN AN SUV FORMAT, THAT I AM BEING PUNISHED. I AM STUCK WITH THIS CAR AND AM BEING PUNISHED FOR 8 MONTHS NOW THAT I CANNOT SELL IT OR GET RID OF IT. I TRUSTED VOLKSWAGON AND OUR EPA WANT TO KNOW WHERE I STAND IN THIS RECALL? DO I NEED TO HIRE A LAWYER AT THIS POINT? ENOUGH IS ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876179June 23, 2016
SEATS
THE HEAD RESTRAINTS PUSH BOTH THE DRIVE AND THE PASSENGERS HEADS FORWARD AND IT CAUSE NECK PAIN. I CANNOT ADJUST THE HEAD RESTRAINT AND IT IS HIGHLY UNCOMFORTABLE. STOP MAKING THE MANUFACTURERS PRODUCE THESE HEAD RESTRAINTS. LET THEM MAKE ADJUSTABLE ONES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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