Audi Q5 Complaints

1,386 consumer complaints on file.

#10916208October 15, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING I AM PAYING A LOT OF HARD EARNED MONEY FOR MAY POTENTIALLY KILL ME. I CAN'T SELL THIS VEHICLE WITHOUT PAYING A LARGE AMOUNT TO COVER THE DIFFERENCE OF WHAT I OWE ON IT. HOW DO I GET THIS PROBLEM FIXED OR SELL WITHOUT OWING MONEY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916057October 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916059October 14, 2016
UNKNOWN OR OTHER
ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. THE AUDI HAD 10,376 MILES ON IT AT TIME OF PURCHASE [EXHIBIT H] AND LO JACK [EXHIBIT G]. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE NOT RECEIVED THE TITLE TO THE VEHICLE FROM AUDI TYSONS CORNER. EACH TIME I HAVE ASKED THE MANAGER, [XXX], WHEN I WILL RECEIVE MY TITLE FOR THE 'PAID IN FULL' VEHICLE I KEEP GETTING A DIFFERENT DATE / RUN AROUND. AS YOU CAN SEE FROM EXHIBITS A THRU C THAT ARE ATTACHED. I AM REACHING OUT TO NHTSA FOR ASSISTANCE ON OBTAINING MY TITLE FROM AUDI TYSONS CORNER, AND REQUESTING THAT A FULL INVESTIGATION BE CONDUCTED REGARDING THE DEALERSHIP, BUSINESS PRACTICES AND SALES PRACTICES OF AUDI TYSONS CORNER. ON OCTOBER 13TH AT APPROXIMATELY 5:15PM I LEFT A VM FOR THE GENERAL MANAGER OF AUDI TYSONS CORNER, [XXX], REGARDING THE ISSUE OF NOT HAVING RECEIVED THE TITLE TO THE CAR I HAVE PAID IN FULL FOR AND REQUESTING HIM TO INVESTIGATE THE MATTER FOR ME. I INFORMED [XXX] THAT I WOULD BE FILING A COMPLAINT WITH NHTSA AND THE DOJ. AT THIS TIME, I HAVE NOT RECEIVED A RESPONSE FROM [XXX]. I HAVE ALSO INCLUDED FOR YOUR REFERENCE THE FOLLOWING: EXHIBIT D: COPY OF CREDIT SCORE FOR VIRGINIA CORNELL ' EXCELLENT RATING; EXHIBIT J: COPY OF RECEIPT FOR MONEY PAID FOR TRANSFER OF LICENSE PLATES; AND EXHIBIT K: COPY OF 'WE OWE' OF MISSING CARGO COVER AT TIME OF PURCHASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916104October 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915990October 13, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
HORRIFIED MOTHER OF 2 SMALL CHILDREN. RECENTLY NOTICED WHEN DRIVING THE VEHICLE, A GAS/FUEL SMELL CONSUMES THE ENTIRE CAR. THE SMELL WAS SO BAD IT MADE ME SICK AS WELL AS SET OFF THE CARBON DIOXIDE ALARM IN MY GARAGE. MY TODDLER SON SITS ON THE SIDE WHERE THE TANK IS AND OF COURSE THAT IS WHERE THE SMELL IS THE STRONGEST. I FEARED THAT A EXPLOSION WOULD HAPPEN IN MY HOUSE DUE TO SMELL BEING SO STRONG...WE FINALLY TOOK THE SUV IN AND REPAIR COMPANY STATED THAT I HAD A FUEL LEAK. HE STATED THAT THE PUMP HAD A CRACK IN IT AND WAS SPRAYING FUEL ALL UNDER THE CAR. REPAIR HAS COST ME $900 TO REPLACE THE FUEL PUMP, ADAPTOR, AND RINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915441October 12, 2016
AIR BAGS
TAKATA RECALL. THIS RECALL IS GOING ON 8 MONTHS OLD. ZERO PROGRESS BY AUDI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915471October 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915396October 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915009October 10, 2016
AIR BAGS
TAKATA RECALL: IT'S BEEN 9 MONTHS AND STILL NO REMEDY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915100October 10, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SEE LANE LINES AND ON COMING CARS HAS BEEN A CONTINUAL PROBLEM FOR ME, PARTICULARLY WHEN TURNING LEFT. THE DAMAGE TO MY VEHICLE WAS OVER $10,000. I AM CERTAIN I WAS GOING UNDER 10 MILES AN HOUR BECAUSE I WAS ONLY GOING TO TRAVEL ONE BLOCK FROM WHERE I WAS TURNING. THE CAR I HIT WAS DRIVABLE. MY CAR HAD TO BE TOWED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10914456October 7, 2016
AIR BAGS
TAKATA INFLATORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914815October 7, 2016
AIR BAGS
STILL DRIVING A CAR WITH A HAZARDOUS AIR BAG ISSUE. WHY HASN'T AUDI BEEN REQUIRED TO PROVIDE A RENTAL UNTIL A FIX IS AVAILABLE? THIS SHOULD HAVE BEEN RESOLVED MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914297October 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910486September 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910590September 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT A LARGE QUANTITY OF OIL LEAKED AND CAUSED THE TIMING CHAIN TO FRACTURE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. UPDATED 12/20/16*LJ THE CONSUMER STATED THE ENGINE HAD TO BE REBUILT, DUE TO AN OIL LEAK. ALSO, AT 98,000 MILES THE TIMING CHAIN BROKE. UPDATED 12/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910290September 28, 2016
AIR BAGS
TAKATA RECALL. I WOULD LIKE MY AIRBAGS REPLACED IMMEDIATELY. AUDI CURRENTLY "HAS NO REMEDY AVAILABLE." I FIND THIS LIFE THREATENING AND UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909420September 24, 2016
AIR BAGS
TAKATA RECALL AUDI HAS NOT PROVIDED A REMEDY 10 MONTHS AFTER THE RECALL. WE ARE DRIVING AN UNSAFE AND DANGEROUS VEHICLE. AUDI SHALL REPLACE THE CAR UNTIL FIX IS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908634September 22, 2016
UNKNOWN OR OTHER
REAR WINDOW SHATTERED SPONTANEOUSLY WHEN DOOR CLOSED, NO SLAMMED. CAR PARKED IN GARAGE ON 80-DEGREE DAY. REAR WINDOW EXPLODED OUTWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907549September 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907559September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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