2021-2024 Audi Active Steering Malfunction TSB B200FF0

Symptoms of Active Steering Malfunction

Owners of affected 2021-2024 Audi vehicles may notice a warning lamp illuminating in the instrument cluster. This is accompanied by a specific message indicating an issue with the active steering system. The verbatim message displayed is: "Steering: fault. Adapt driving style. Turning circle larger". This message suggests a problem that could affect the vehicle's steering performance and maneuverability.

Fault Codes and Diagnostic Information

When the active steering malfunction B200FF0 occurs, technicians will find Diagnostic Trouble Code (DTC) B200FF0 logged in the active steering control unit. This DTC is associated with symptom code 12288 and is found within the diagnostic address 001B module. The underlying cause for this issue has been identified as a software problem within the vehicle's systems.

Repair Procedure Summary

Audi Technical Service Bulletin 2065871/3 outlines a specific procedure for addressing the active steering malfunction B200FF0. The steps are designed to diagnose and resolve the software-related issue:

1. Clear DTC: The first step involves deleting the DTC B200FF0 from the active steering control unit (diagnostic address 001B).
2. Road Test: After clearing the code, a short road test must be performed. This test should specifically include a parking maneuver to assess the steering system's functionality under typical conditions.
3. Verify Resolution: If the DTC B200FF0 does not reappear in the 001B control unit after the road test, the vehicle can be returned to the customer, indicating the issue has been resolved.
4. Further Diagnostics: If the DTC returns, the technician must proceed with Guided Fault Finding (GFF) and follow the instructions provided within the diagnostic tester for more in-depth troubleshooting.

Important Warnings for Owners

It is crucial for owners to understand the warranty implications of this Technical Service Bulletin. If your vehicle is no longer covered by its original warranty or a Certified Pre-Owned (CPO) warranty, this TSB serves as informational guidance only. Any repairs performed outside of warranty coverage may incur charges.

Warranty Information

For vehicles still under warranty, the active steering malfunction B200FF0 repair is covered under specific claim types. The primary claim type is 110, applicable for vehicles up to 48 months or 50,000 miles. For Certified Pre-Owned (CPO) vehicles, claim type G10 is used, requiring verification of ownership. The service number associated with this procedure is 4869, and the damage code is 0040.

Labor operations include checking the steering column electronics control unit (operation code 4869 0199) with an allowance of 30 Time Units (TU). A road test prior to the service procedure (operation code 0121 0002) is allocated 10 TU, while a road test after the service procedure has no allowance. Diagnostic time, when utilizing GFF, is capped at a maximum of 50 TU (operation code 0150 0000).

This Technical Service Bulletin, identified as 48 23 45 2065871/3, supersedes an earlier bulletin, Group 48 number 22-27, dated April 28, 2022. The current version, 2065871/3, was issued on June 29, 2023, and incorporates revisions such as added model years.

Additional Information

All parts and service references mentioned in TSB 2065871 are subject to change. Technicians are advised to consult with their Parts Department and/or ETKA for the latest information and to refer to the Repair Manual for any fasteners, bolts, nuts, and screws that require replacement during the repair process.

NHTSA ID: 10238354