Volkswagen Touareg Complaints

646 consumer complaints on file.

#10198718August 7, 2007
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE DOORS LOCKED AUTOMATICALLY WHILE HER KEYS AND DOG WERE INSIDE THE VEHICLE. THE DOG WAS LOCKED INSIDE THE VEHICLE FOR 45 MINUTES. THE WINDOW HAD TO BE BROKEN. THE DEALER ADVISED HER TO CALL ROADSIDE ASSISTANCE. THE LOCAL AUTHORITIES WOULD NOT HELP. THE DOG WAS TAKEN TO THE VET AND GIVEN AN IV OF FLUIDS. THE CURRENT AND FAILURE MILEAGES WERE 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198274August 2, 2007
SUSPENSION:FRONT
MY 2004 VW TOUAREG HAS BEEN DIAGNOSED WITH PREMATURE FAILURE OF THE FRONT SUSPENSION BUSHINGS. THE VEHICLE HAS NEVER BEEN USED OFF-ROAD. THE VEHICLE HAS 55K MILES ON IT. I BELIEVE THAT THIS IS AN INHERENT DEFECT IN THE POLYMER USED FOR THE BUSHINGS AND IT SHOULD BE REPLACED AT VW'S EXPENSE. VW HAS NOT BEEN RESPONSIVE TO MY REQUEST. I HAVE HAD MANY CARS IN MY LIFE, AND THIS TYPE OF FAILURE HAS NEVER OCCURRED, EVEN WITH UP TO 105K MILES. THE REPAIR IS ESTIMATED TO COST $1700. THIS TYPE OF FAILURE COULD LEAD TO A SERIOUS ACCIDENT BY THE FAILURE OF THE SUSPENSION SYSTEM AND LOSS OF VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190958May 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I OWN A VOLKSWAGEN TOURAREG. THE CAR HESITATED BEFORE ACCELERATING INTO AN INTERSECTION. I AM ON RECORD WITH THE DEALER. THIS HAPPENED SEVERAL TIMES ,AND ONCE ALMOST CAUSED AN ACCIDENT. I AM AN ATTORNEY IN FLORIDA, AND BECAUSE OF VOLKSWAGEN'S INACTION IN THIS AREA I WAS CONSIDERING A LAWSUIT IN THE SOUTHERN DISTRICT OF FLORIDA FEDERAL COURT SYSTEM. IN PURSUING THE INTERNET I FOUND SEVERAL OWNERS OF THE 2004 TOUAREG WITH THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190554May 12, 2007
AIR BAGS, ELECTRICAL SYSTEM
THE 2006 VOLKSWAGEN TOUAREG WAS HAVING ELECTRICAL PROBLEMS. THERE HAVE BEEN SEVERAL SENSORS, FROM THE AIR BAGS TO THE GAS CAP, ON THE CAR THAT HAVE BEEN GOING OFF. WHAT WAS WORST WAS THAT THE CAR HAS BEEN IN THE SERVICE SHOP EVERY OTHER WEEK THIS PAST MONTH. THERE WAS A HESITATION WHEN ACCELERATING. THE MANUFACTURER HAS BEEN TOLD OF THIS ALONG WITH THE DEALERSHIP, BUT THE MANUFACTURER STATED THAT THE CAR WAS RUNNING IN ORDER OF OPERATION. THE DEALERSHIP STATED THAT THEY WERE VERY AWARE OF THIS CONCERN ,AND THAT IT WAS A SOFTWARE PROBLEM THAT THEY COULD NOT FIX. THE SENSORS WENT OFF WHILE I DRIVING, AND WHEN PULLING OVER TO CHECK IT. EVERYTHING SEEMED TO BE GOOD. I HAVE TO TURN THE CAR OFF AND RESTART IT, AND THEN IT RESETS ITSELF. THE LIGHT SENSORS HAVE GONE OFF AND BOTH LIGHTS HAVE GONE OUT, ONE AT A TIME. THE DEALERSHIP COULDN'T FIND ANYTHING WRONG WITH IT. THE PARKING BRAKE WOULD BE RELEASED, AND IT WILL STILL SHOW THAT IT WAS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186546March 30, 2007
SUSPENSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE WARNING TONE OF THE TIRE PRESSURE MONITORING SYSTEM SOUNDS INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS FAILED, AND THE VEHICLE PULLED TO THE RIGHT SPORADICALLY AND WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT POSSESSED THE REPAIR INVOICES. THE FAILURE MILEAGE BEGAN AT 100. *AK THE CONSUMER STATED THE FAILURES CONTINUE, SHE HAS HAD MULTIPLE PROBLEMS WITH THIS VEHICLE BRAKE ROTORS REPLACE AT 15,000 MILES, BRAKE PADS HAD TO BE REPLACED AT 18,000 MILES, TWO TIRES REPLACE AT 16,000 MILES, TPS LIGHTS CONTINUE TO GO ON AND OFF BEEN FIXED, FOUR NEW TIRES AT 30,000 MILES. THE CONSUMER STATES THAT THERE HAVE BEEN 9 RECALLS AND TPS LIGHTS STILL IN FAILURE. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183140February 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 VOLKSWAGEN TORGUE WITH 31000 FAILURE MILEAGE AT ANY RATE OF SPEED THE TPS MONITORING SYSTEM LIGHT TURNED ON, AND STAYSED ON UNTIL THE VEHICLE WAS RESTARTED A COUPLE OF TIMES. ALSO, THE VEHICLE PULLED TO THE FRONT PASSENGER SIDE AND WAS WEARING OUT THE TIRES AND BRAKES ON THAT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183212February 21, 2007
AIR BAGS:FRONTAL
AIR BAG RELATED PROBLEM LIGHT COMES ON BECAUSE A WIRE HARNESS IS CHAFFING AGAINST THE BODY. THEN HAD A ACCIDENT THE AIR BAGS DID NOT DEPLOY? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182772February 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 25 MPH THE CONTACT OBSERVED THAT THE VEHICLE WAS OUT OF ALIGNMENT. 3 TO 4 WHEEL ALIGNMENTS WERE PERFORMED TO CORRECT THE FAILURE AND THE REPAIRS WERE UNSUCCESSFUL. THE FAILURE ALMOST CAUSED THE CONTACT TO HAVE A COLLISION. THE WEATHER NOR SPEED WAS A FACTOR. THE CURRENT MILEAGE WAS 39,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182142February 9, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
IF I DRIVE THE CAR FOR ONE HOUR AND TURN THE ENGINE OFF, WHEN TRYING TO RESTART THE ENGINE, THE STARTER WON'T CRANK. AFTER ANOTHER HOUR IT WILL RESET AND RESTART. IN AND OUT OF THE DEALER FOR 7 MONTHS AND SEVERAL REPAIR ATTEMPTS, THE STARTER STILL FAILS TO CRANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181488February 3, 2007
ENGINE AND ENGINE COOLING
THE VEHICLE IS UNDRIVABLE / UNPREDICTABLE WHEN THE AMBIENT TEMPERATURE IS BELOW ZERO (F). THIS PROBLEM WAS OBSERVED FOR 4 DAYS IN FEB. 2004. THE CAR WILL START, BUT SURGES AND BALKS SO BADLY YOU CAN'T DRIVE IT. THIS CONDITION WILL CONTINUE FOR OVER 20 MINUTES. IT WILL RE-OCCUR THE NEXT TIME YOU TRY AND USE THE VEHICLE SO LONG AS THE TEMPERATURE IS BELOW ZERO. THE SAFETY HAZARD IS THAT IT LEAVES YOU STRANDED WHEREVER THIS HAPPENS. THERE'S NOTHING THE OPERATOR CAN DO. VW HAS TRIED 3 REPAIRS: (1) CHANGE THE ENGINE OIL TO SYNTHETIC, (2) & (3) REPROGRAM THE ENGINE COMPUTER TWICE TO SUPPOSEDLY FIX THIS PROBLEM. IT'S NOW 2 YEARS LATER, AND WE ARE EXPERIENCING BELOW ZERO WEATHER AGAIN, AND THE EXACT SAME PROBLEM PERSISTS. MY DEALER IS NOT ABLE TO FIND ANY INFORMATION ON THIS PROBLEM, AND CAN'T GET ASSISTANCE FROM VW. I WILL CONTACT VWOA DIRECTLY AND INITIATE A CASE. FINALLY, IN RESEARCHING THIS PROBLEM, I HAVE FOUND MANY OTHER OWNERS OF THE V6 ENGINE WHO REPORT THIS PROBLEM AND SAY IT'S NEVER BEEN CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181134January 30, 2007
SUSPENSION
TL* - THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE VEHICLE WAS PULLING TO THE RIGHT. WHEN THE CAR NEEDED AN ALIGNMENT THE VEHICLE PULLED IN BOTH DIRECTIONS, RIGHT AND LEFT. THE VEHICLE WAS PURCHASED IN AUGUST 2003 , AND THE FAILURE HAS OCCURRED SINCE IT WAS PURCHASED. THERE HAVE BEEN 8 ALIGNMENTS PERFORMED ON THE VEHICLE. THE VEHICLE HAS BEEN SERVICED 25 TIMES, AND THE MECHANICWAS UNABLE TO DIAGNOSE THE FAILURE. DUE TO THE WARRANTY THE DEALER AND VOLKSWAGEN AUTHORIZED THE TIRES TO BE REPLACED ON TWO OCCASIONS FOR UNEVEN WEAR AT 9,000 MILES. THE MANUFACTURER STATED THAT THE VEHICLE SHOULD NOT BE RELEASED FROM THE DEALER IF IT WASN'T REPAIRED. THEREFORE, THEY WERE UNABLE TO ASSIST HIM WITH FURTHER DIAGNOSIS. THE CONTACTWAS REQUESTING THAT VOLKWAGEN PURCHASE THE VEHICLE FROM HIM DUE TO THE ONGOING FAILURE. THE CONTACT LIVED IN A CLIMATE WHERE THE TEMPERATURES WER CONSISTENTLY BELOW ZERO. *AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180991January 29, 2007
SUSPENSION:FRONT
TL*- THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT EXPLAINED THAT THE VEHICLEWAS CONSTANTLY PULLING TO THE RIGHT WHEN DRIVING AT ANY SPEED. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES FOR AN ALIGNMENT; THEY HAVE INSTALLED AN ECCENTRIC BOLT TO MAKE SURE THE VEHICLE WAS UP TO SPECIFICATION. THE CONTACT STATED THAT THE TIRES HAVE WORN UNEVENLY AND HAD TO BE REPLACED, BUT VEHICLE STILL CONTINUED TO HAVE THE ALIGNMENT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180801January 26, 2007
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, SEATS:FRONT ASSEMBLY:POWER ADJUST, AIR BAGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
I CURRENTLY OWN A 2005 V-6 VOLKSWAGEN TOUAREG. THE VEHICLE HAS LESS THAN 15,000 MILES. APPROXIMATELY 3 MONTHS AFTER OWNING VEHICLE, THE VEHICLE EXEMPLIFIED OBVIOUS SHIFTING CONCERNS AS WELL AS POOR GAS MILEAGE. THE TRANSMISSION WAS REPLACED IN HOPES TO CORRECT THE ISSUES DESCRIBED ABOVE, HOWEVER, IT HAS NOT IMPROVED. I WAS ASKED TO DRIVE THE VEHICLE FOR AT LEAST ANOTHER 6 MONTHS TO A YEAR, TO BREAK IT IN. IN THIS TIME, MY CAR HAS WORSENED. THE SHIFTING IS MORE ERRATIC, LOSING POWER, JUMPING GEARS, AND NEARLY STALLING WHEN TAKING OFF FROM A STOP AND AT INTERSECTIONS. AS A RESULT OF THE ERRATIC SHIFTING, I HAVE BEEN NEARLY REAR-ENDED. MY CAR HAS BEEN IN 5 TIMES FOR 3 TO 8 DAYS AT A TIME. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THIS ISSUE, SINCE IT HAS REPLACED THE TRANSMISSION. THE ONLY SERVICE THE MANUFACTURER HAS DONE TO MY VEHICLE IN HOPES TO CORRECT THE POOR SHIFTING AND POOR GAS MILEAGE (11-12 MPG) IS COMPUTER SOFTWARE UPDATES. NONE OF WHICH HAVE EVER FIXED THE PROBLEMS. IN ADDITION, WITH EACH MONTH THAT PASSES, NEW MECHANICAL PROBLEMS ARISE. THE SEAT ADJUSTMENTS FAIL, ALONG WITH THE RADIO, THE TRUNK HATCH, THE AIRBAG, ETC. THE CAR OVERHEATS AND SMOKE COMES FROM THE TIRES & WHEELS, OF WHICH THE MANUFACTURER TOOK NOTICE TO, BUT COULD NOT DETERMINE THE CAUSE. THE SERVICE DEPARTMENT AT VOLKSWAGEN HAS HAD 5-6 ATTEMPTS TO SERVICE THE MULTIPLE PROBLEMS SINCE MAY 2005 AND IT IS NOW JANUARY 07 AND MY CAR IS STILL IN THE SHOP FOR THE SAME PROBLEMS. IN ADDITION, THE TIRES (W/ PADS/ROTORS (SP?) ARE COMPLETELY WORN, AND THE VEHICLE HAS ONLY 12K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179290January 21, 2007
TIRES:TREAD/BELT
2004 TOUAREG-EXCESSIVE WEAR ON ALL 4 TIRES, LESS THAN 20K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179235January 20, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I BOUGHT A 2004 VOLKSWAGEN TOUAREG NEW AND TREATED IT LIKE A BABY. DEALER SERVICE, NEVER OFF-ROAD. AT 80,000 MILES (I COMMUTE 200 MILES PER DAY ON THE FREEWAY) THE ENGINE BLEW. DEALER SAID THAT AFTER THE VEHICLE HAD BEEN PARKED AND TURNED OFF THE FUEL INJECTOR PARTIALLY FILLED A CYLINDER WITH LIQUID GASOLINE. LATER WHEN THE VEHICLE WAS STARTED THE PISTON SLAMMED INTO THE LIQUID AND BLEW THE ENGINE. PARTS ALONE TO REPAIR ARE $15,000. SINCE THE COST OF REPAIRS EXCEEDS THE VALUE OF THE VEHICLE I WON'T BE REPAIRING IT -- IT IS A TOTAL LOSS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178508January 12, 2007
ELECTRICAL SYSTEM
2005 VW TOUREG, LOTS OF ELECTRICAL FAILURES, HAD 04 ALSO TRADED ON LEMON DEAL--SAID KINKS WERE WORKED OUT NOT TRUE OUR SUV HAS BEEN IN THE SHOP SO MANY TIMES FOR LONG PERIODS OF TIME I HAVE LOST COUNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178054January 8, 2007
AIR BAGS
TL* - WHILE TRAVELING 40 MPH ON A STATE ROAD ANOTHER VEHICLE SLID INTO CONTACT'S VEHICLE, IMPACTING THE VOLKSWAGEN ON THE DRIVER'S SIDE FRONT FENDER TO THE BACK OF THE VEHICLE. VEHICLE SPUN AROUND AND THE PASSENGER'S SIDE STRUCK A GUARD RAIL. NONE OF THE AIRBAGS DEPLOYED DURING THE CRASH. A POLICE REPORT AND PICTURES WERE TAKEN. *AK UPDATED 02/06/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177812January 4, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*- THE CONTACT STATED THAT SINCE SHE PURCHASED THE VEHICLE ACCELERATION HAS BEEN SLUGGISH. THE DEALER STATED THAT IT WAS THE NATURE OF THE BEAST, AND THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. THE ENGINE WAS NOT POWERFUL ENOUGH TO SUSTAIN THE WEIGHT OF THE VEHICLE. THE CONTACT OFTEN TOOK THE VEHICLE FOR REPAIRS. NEITHER ROAD NOR WEATHER CONDITIONS HAVE BEEN FACTORS IN THE FAILURE.*AK WHEN ACCELERATING FROM A DEAD STOP, ACCELERATION IS SLOW BUT STEADY, WHEN ACCELERATING WHILE MOVING BETWEEN 40 MPH ACCELERATION IS NON-EXISTENT FOR APPROXIMATELY 3 SECONDS AND THEN TAKES OFF FAST. UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171023October 16, 2006
AIR BAGS:FRONTAL
ON MY 2004 TOURAEG, AFTER TILTING THE FRONT SEATS BACK ALL THE WAY TO THE HORIZONTAL POSITION, THE AIRBAG WARNING LIGHT CAME ON. IT TURNED OUT THAT THE CONNECTORS FOR THE SIDE AIR BAGS GOT DISCONNECTED SINCE THE CABLES ARE TOO SHORT OR ARE NOT MOUNTED RIGHT. I GOT THE CONNECTORS RECONNECTED AND NOW NO LONGER MOVE THE SEATS BACK IN ORDER TO AVOID THIS FROM HAPPENING AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171024October 16, 2006
TIRES:TREAD/BELT
ON MY 2004 TOUAREG WITH 12500 MILES ON IT, ALL FOUR TIRES (THAT CAME WITH THE VEHICLE WHEN I BOUGHT IT NEW) ARE COMPLETELY WORN. THE CAR WAS NEVER DRIVEN OFF ROAD. CONTINENTAL TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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