Volkswagen Touareg Complaints

646 consumer complaints on file.

#10155483April 17, 2006
TIRES:TREAD/BELT
DISSATISFACTION WITH THE WEAR OF OEM TIRES. ONLY 6/10 OF TREAD AFTER 6,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155443April 16, 2006
TIRES
TIRES KEEP GETTING WORN OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154917April 9, 2006
ENGINE AND ENGINE COOLING, VISIBILITY:REAR WINDOW WIPER/WASHER, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, HYDRAULIC
I BROUGHT A VOLKSWAGEN TOUAREG. THIS VEHICLE HAS A LOT PROBLEMS WITH THE BRAKE AND ENGINE. SO I FILED A LEMON REQUEST. LAST MONTH, VW ASKED ME TO DROP THIS VEHICLE TO VW DEALER TO INVESTIGATE THE BRAKE PROBLEM. ON MARCH 23, THE VW EXPERT TEST DROVE MY TOUAREG AND HAD AN ACCIDENT BECAUSE THE BRAKES FAILED. THERE IS A POLICE REPORT. *NM THE REAR WIPER MADE A CLICKING NOISE. UPDATED 05/04/06. *JB THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REPLACED THE ENGINE CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS UPDATED. UPDATED 06/01/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154328April 1, 2006
ELECTRICAL SYSTEM
CURRENTLY, VW HAS PUBLISHED TECHNICAL SERVICE BULLETIN 27-05-01 AND 27-05-03 FOR THE TOUAREG RELATED TO BAD GROUND CONNECTIONS AT THE BATTERY AND A FAULTY BATCH OF GROUND/POSITIVE WIRES THAT RUN FROM THE GENERATOR TO THE BATTERY. HOWEVER, VW WILL ONLY REPAIR THE VEHICLE IF THE CAR GOES COMPLETELY DEAD, LEAVING THE DRIVER AND OCCUPANTS AT THE MERCY OF THE ENVIRONMENT THEY ARE STRANDED IN. AS THIS IS A SUV, THE ENVIRONMENT COULD BE ONE THAT POSES A THREAT TO THE WELL BEING OF THE OCCUPANTS. I HAVE OPENED CASE # 60111160 WITH VWOA AND EXPRESSED MY CONCERNS TO DWIGHT HARRISON VW IN SNELLVILLE, GA AND HAVE RECEIVED THE SAME RESPONSE......THE CAR HAS TO HAVE AN EXISTING NO-START CONDITION TO QUALIFY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152523March 12, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS, PARKING BRAKE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC, STRUCTURE
I TOOK DELIVERY OF MY 2004 VW TOUAREG ON 7-11-04. BY 9-9-04 IT WAS HAVING PROBLEMS. IT HAS BEEN IN 6 TIMES FOR ELECTRICAL PROBLEMS, 3 TIMES FOR THE AC, 3 TIMES FOR THE BATTERY, AND 1-2 TIMES FOR OTHER THINGS. TOMORROW, I WILL BE TAKING IT IN AGAIN FOR FURTHER A/C PROBLEMS, BRAKES THAT CATCH ON THEIR OWN WHILE IN DRIVE, INTERMITTENT FAULTY TRIGGERING OF TIRE PRESSURE MONITORING SYSTEM, AND A HOLE THAT I DISCOVERED ONLY DAY IN THE FIRE BLANKET UNDER THE HOOD. APPARENTLY THE ENGINE HEAT HAS BEEN BURNING A HOLE IN IT AND HAS BURNED AWAY A HOLE RIGHT THROUGH THE BLANKET TO THE HOOD ITSELF, BUT NOT THROUGH THE HOOD YET. THIS CAR HAS MEANT TIME LOST FROM WORK AND AN INORDINATE AMOUNT OF TIME SPENT IN THE SHOP AND PAYING FOR RENTAL CARS. THIS CAR IS A FIRE AND SAFETY HAZARD. FAIRFAX COUNTY CONSUMER PROTECTION (ROY SEGER) HAD CONTACTED VW AS THIS CAR FALLS UNDER THE LEMON LAW. VW RESPONDED THAT THEY WOULD NOT COMPLY, STATING THAT THEY HAD FIXED THE BATTERY. THEIR RESPONSE FAILED TO ACCOUNT FOR THE MULTITUDE OF OTHER PROBLEMS...AND NOW THIS. I HAVE NEVER FELT SO POWERLESS. IS THERE ANYTHING YOU CAN DO TO HELP?? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149541February 6, 2006
ELECTRICAL SYSTEM
MY VEHICLE, A 2004 VW TOUAREG LOOSES POWER, THE VOLT METER DROPS TO ZERO AND THEN THE TURN SIGNALS STOP WORKING. ALL THE LIGHTS IN THE VEHICLE DIM AND IF YOU SWITCH THE VEHICLE OFF, IT WILL NOT START AGAIN. THE VEHICLE WAS DRIVE A FEW HOURS EARLIER, WITH NO PROBLEMS. THIS HAS BEEN A RE-OCCURRING PROBLEM WITH THE VEHICLE AT THE DEALERSHIP AT LEAST 5 OR MORE TIMES IN A 2 MONTH PERIOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149099January 31, 2006
STRUCTURE
TWICE IN 18 MONTHS THE ENTIRE FRONT GRILL OF OUR 2004 VOLKSWAGEN TOURAEG HAS FLOWN OFF THE CAR, CRASHED INTO THE WINDSHIELD, AND THEN BOUNCED OFF THE TOP OF THE CAR INTO ONCOMING TRAFFIC. IN BOTH CASES THE MOTORIST, AND IN ONE CASE MOTORCYCLIST HAD TO SWERVE TO AVOID BEING HIT. THE FIRST TIME IT HAPPENED WAS IN SUMMER 2004. WE HAD IT REPAIRED AND VW ASSURED US IT WAS A FREAK INCIDENT, BUT IT OCCURRED AGAIN LAST SATURDAY. BOTH TIMES IT OCCURRED WHEN DRIVING AT HIGHWAY SPEED, BUT CERTAINLY NOT EXCESSIVELY. IT HAPPENED ONCE WHEN I WAS DRIVING, AND ONCE TO MY HUSBAND. THERE WAS NO WARNING AT ALL. THE GRILL DID NOT APPEAR TO BE LOOSE OR MAKING ANY RATTLING NOISES. WE FEEL VERY LUCKY THAT SERIOUS INJURY WAS AVOIDED, BUT ARE CONCERNED THAT THIS IS A RECURRING DEFECT THAT WILL SOONER OR LATER LEAD TO INJURY OR DEATH TO THE PEOPLE DRIVING BEHIND US IN PARTICULAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148958January 29, 2006
SUSPENSION:FRONT, TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION
ALIGNMENT: SINCE ITS PURCHASE THE CAR WAS NOT PROPERLY ALIGNED. I TOOK IT TO THE DEALER SEVERAL TIMES, AT THE 5,000 MILES, 10,000 MILES, AND 20,000 MILES SERVICES. IT WAS NOT FIXED AT ALL. THE REPAIR SHEET STATED THAT CAR WAS FIXED TO THE MANUFACTURER'S STANDARDS. AT THE 20,000 MILES SERVICE I REQUESTED THE CAR TO REPAIRED BEFORE I TAKE IT BACK. THE DEALER TOLD ME THAT DUE TO THE UNEVEN TIRES THERE WAS NO WAY FOR THEM TO REPAIR THE ALIGNMENT, AND THAT THE ONLY WAY TO FIX IT PROPERLY WAS TO REPLACE THE TIRES FIRST. I REPLACED THE TIRES AND BROUGHT THE CAR BACK. THE DEALER HAD THE CAR IN THE SHOP FOR THREE DAYS THE FIRST TIME. WHEN I TESTED THE CAR AFTER THE FIRST TIME IT WAS NOT FIXED. I TOOK IT BACK AND HAD A DISPUTE WITH THE TECHNICIAN. WHEN OTHER TECHNICIANS TESTED THE CAR THE DEALER DECIDED TO KEEP FOR REPAIR. THE CAR WAS AT THE SHOP FOR TWO DAYS. WHEN IT WAS FINALLY DONE, THE CAR HAD THE SAME PROBLEM. COMPUTER SYSTEM: LIGHTS AND SIGNALS PERIODICALLY STOP WORKING. GAS SENSOR PERIODICALLY STOPS WORKING FOR DAYS. CD PLAYER. PERIODICALLY SKIPS AND DOES NOT WORK. TRANSMISSION: PERIODIC JERKING WHEN SHIFTING TO LOWER SPEEDS. SCREECHING SOUND COMES FROM THE FRONT RIGHT SIDE AFTER 20 -30 MINUTES OF DRIVING. TIRES WERE WORN OUT AFTER 10,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148797January 26, 2006
VEHICLE SPEED CONTROL
VEHICLE HAS AN INCONSISTENT LACK OF THROTTLE RESPONSE. WHEN PRESSING ACCLERATOR YOU MAY GET A RESPONSE, A DELAYED RESPONSE OR NOTHING. PULLING FROM STOP SIGN WITH A SAFE DISTANCE OF ONCOMOING TRAFFIC VEHICLE HESITATED ALMOST CAUSING COLLISION. HAVE BEEN ALMOST REAR ENDED WHEN VEHICLE DID NOT RESPOND TO THROTTLE AT STOP LIGHT.HAS BEEN TO DEALER 3 TIMES WITH NO RESOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147478January 11, 2006
EXTERIOR LIGHTING:HEADLIGHTS
VOLKSWAGEN TOUREG,2005, HEADLIGHTS GO OFF FOR NO APPARENT REASON. THEY STAY OFF FOR SEVERAL SECONDS AND COME BACK ON. ON OTHER OCCASIONS, ONLY ONE HEADLIGHT HAS GONE OFF AND COME BACK ON SEVERAL SECONDS LATER. THIS HAPPENS INTERMITTENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148659January 9, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING
2004 VOLKSWAGEN TOUAREG LOSS POWER OWN 3 OCCASIONS AT 780 MILES. WINDSHIELD WIPERS DID NOT WORK IN THE INTERMITTENT MODE, TIRE PRESSURING MONITORING SYSTEM MALFUNCTIONED. *TS ***NO ANSWER REQUIRED*** THE TIRE PRESSURING MONITORING SYSTEM WAS GIVING A FALSE READING AS IF THERE WAS A PROBLEM WITH THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145952December 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERAL TRANSMISSION FAILURES WHERE THE ENGINE WOULD LOSE POWER AND WOULDN'T SHIFT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144895December 10, 2005
STEERING, SUSPENSION
ALIGNMENT ON 2004 VW TOUAREG IS HORRIBLE. TAKEN BACK AT LEAST 3 TIMES AND IT HAS NEVER BEEN FIXED. TIRES ARE NOW SHOT BECAUSE OF THE ALIGNMENT PROBLEMS. COMPUTER KEEPS BEEPING THAT THERE IS A FLAT TIRE WHEN THE AIR PRESSURE IS FINE WHEN CHECKED. TAKEN IN AT LEAST 3 TIMES AND IT STILL HAS NOT BEEN FIXED. SPEAKERS RATTLE AS IF THEY ARE BLOWN....ALSO....NEVER BEEN FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142525November 12, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING HOME FROM CHURCH I SAW A BEAUTIFUL SHINY PRIUS AND I WAS NOT ABLE TO STOP IN TIME WITH MY VW JETTA. THE BRAKES WOULD NOT HOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142016November 7, 2005
SUSPENSION:FRONT, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, TIRES
DOOR HANDLES STICK ON ALL FOUR DOORS. LAST YEAR, MY HUSBAND WAS IN THE PASSENGER SEAT AS I WENT AROUND A CORNER, THE PASSENGER DOOR FLUNG OPEN AND MY HUSBAND ALMOST FELL OUT. LUCKILY HE WAS WEARING HIS SEAT BELT. THE DOOR HANDLES WERE REPLACED BY THE DEALERSHIP. HOWEVER, THE DOOR HANDLES HAVE STARTED STICKING AGAIN. I HAVE TO PULL THE HANDLE AND LET IT GO QUICKLY TO LOOSEN THE HANDLE SO IT CLOSES FULLY. I NOTICED WITH 1000 MILES ON MY VEHICLE THAT THERE WAS A PULL IN THE FRONT END. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED TO BE ALIGNED. THEY REFUSED TO PAY FOR THE ALIGNMENT, MY TIRES WERE COMPLETELY WORN TO THE TREAD BARS WITH 15,000 MILES ON ALL FOUR, THEY WERE CUPPED. THE MANUFACTURER REPLACED 2 TIRES AND I PAID FOR 2 TIRES AND A 4 WHEEL ALIGNMENTS. *NM *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142123October 27, 2005
SUSPENSION
CONSUMER VOLKSWAGEN TOUAREG DRIFTS TO THE RIGHT. *TS *** NO ANSWER REQUIRED*** *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140942October 27, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
2004 VW TOUAREG WINDSHIELD WIPER SYSTEM. WHEN WIPER IS SET TO WIPE CONTINUOUSLY, WIPER STOPS WHEN VEHICLE COMES TO A FULL STOP, AND WILL NOT BEGIN TO WIPE UNTIL VEHICLE EXCEEDS 5 MPH. DURING HEAVY RAINS, IT IS UNSAFE TO PROCEED TOO 5 MPH WHEN WINDSHIELD WIPER IS NOT WIPING. NO VISIBILITY IN HEAVY DOWNPOUR CONDITIONS, MUST PUT VEHICLE IN FORWARD MOTION TO WIPE AND SEE. ACCIDENT WAITING TO HAPPEN. MANUFACTURER INDICATES THIS IS A "FEATURE" NOT DEFECT! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140862October 26, 2005
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, SEAT BELTS:REAR/OTHER, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
OUR 2004 VW TOUAREG V-8 HAS THE FOLLOWING PROBLEMS DESPITE FIVE TRIPS TO THE DEALER: I) HESITATION DURING ACCELERATION; II) PULLS HARD TO THE RIGHT; AND III) SHIFTS ROUGHLY AT LOW SPEEDS. PAST PROBLEMS INCLUDE: IV) THE LATCH ON THE REAR DOOR BROKE, SUCH THAT IT CAME CRASHING DOWN ON MY WIFE'S HEAD; V) THE REAR SEAT BELT LATCH WOULDN'T WORK; VI) THE CAR SHUDDERED BADLY WHEN YOU TRIED TO MAKE A TURN AT LOW SPEEDS (E.G., WHILE PARKING) AND VII) THE FLAT TIRE INDICATOR WENT ON EVEN THOUGH THE TIRE WAS NEITHER FLAT NOR LOW. WE HAVE AN ARBITRATION SCHEDULED FOR 11/9/05 UNDER CALIFORNIA'S LEMON LAW. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140776October 25, 2005
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DT: THE CONTACT STATED THERE WAS A PROBLEM WITH THE TIRE PRESSURE MONITORING SYSTEM. IT GAVE INCORRECT READINGS. THE WARNING INDICATOR LIGHT STAYED ON. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP SIX TIMES. THE TIRE PRESSURE HAS BEEN CHECKED, AND THE MONITOR HAS BEEN RESET. THE DEALERSHIP HAS BEEN UNABLE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140405October 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VW TOUAREG HAS HAD AN ONGOING SAFETY ISSUE SINCE PURCHASE IN JULY OF 2004 WITH REGARDS TO THE TRANSMISSION. WHEN ACCELERATING FROM A STOP OR LOW SPEED THE VEHICLE WILL OFTEN HESITATE WHILE RUNNING THE ENGINE RPMS UP TO 3000-4000 THEN DROP INTO GEAR AND LURCH FORWARD. THE TRANSMISSION ALSO ERRATICALLY SHIFTS FROM FIRST TO SECOND GEAR AND OFTEN HESITATES FOR MORE THAN A FEW SECONDS BEFORE ENGAGING THIS CAUSES A DANGER WHEN MERGING WITH TRAFFIC OR CROSSING INTERSECTIONS. I HAVE CONTACTED THE DEALER AND VOLKSWAGEN OF NORTH AMERICA WITH NO RESOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Touareg