Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10092189September 15, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING, THE LEFT SIDE VIEW MIRROR CASING/ COVER FELL OFF. *JB THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THE PART WOULD NOT BE REPLACED UNDER WARRANTY. THE DEALER CONCLUDED THAT THE PART FELL OFF DUE TO EXTERNAL CIRCUMSTANCES. THE CONSUMER BELIEVES THERE IS A DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092022September 14, 2004
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT CAME ON AND STAYED ON WHILE DRIVING. DEALERSHIP HAS SERVICED THE VEHICLE TWICE IN WHICH THEY HAVE CLEANED THE THROTTLE . THIS PROVIDED A TEMPORARY SOLUTION, BUT THE LIGHT CAME BACK ON WITHIN AN HOUR. A MECHANIC INDICATED THAT THIS WAS AN INTERMITTENT PROBLEM THAT COULD NOT BE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092184September 14, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092431September 13, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EXTERIOR LIGHTING:TURN SIGNAL
THE CHECKING ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO HESITATE. *NM THE MECHANIC FOUND SERVICE CODE STORED FOR FUEL TRIM. *SC THE MECHANIC REPLACED A DEFECTIVE MASS AIR FLOW SENSOR. THE SIGNAL LIGHT BULB WAS REPLACED, BECAUSE IT BLINKED VERY FAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090889September 13, 2004
POWER TRAIN:CLUTCH ASSEMBLY
COMPLETE CLUTCH FAILURE ON MY 2003 JETTA. I AM AN EXPERIENCED STANDARD TRANSMISSION DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090918September 13, 2004
ELECTRICAL SYSTEM
USING CUP HOLDER ABOVE CLIAMATE CONTROL AND RADIO LEAD TO SHORT CIRCUIT OF CLIMATE CONTROL AND THE FUNCTIONALITY OF MY RADIO. THE BUTTONS ON GHE RADIO DOES NOT WORK AS IT USE TO. I WILL REPLACE THE CLIMATE CONTROL AS SOON AS I CAN SAVE UP OVER $600.00 NOT TO INCLUDE LABOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081601September 13, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING
UPON STARTING VEHICLE THE CONSUMER NOTICED THAT THE ENGINE RAN FOR A FEW SECONDS THEN STALLED. *AK THE CONSUMER WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. THE PROBLEM WAS ONGOING. A "TOO RICH CODE," AND THE PURGE VALVE WAS REPLACED. THE REPAIR ATTEMPTS FOR THE VACUUM LEAKS, OXYGEN SENSORS, THE RICH RUNNING OF THE ENGINE, MASS AIR FLOW SENSOR AND CONNECTOR. THE CONSUMER WAS INFORMED THAT THE PART WAS OUT OF STOCK. THERE WAS A VACUUM LEAK AND THE INTAKE BOOT HAD COME OFF, THE DOOR HINGES WERE LOOSE, AND NOISE HAD COME FROM THE STARTER MOTOR DUE TO AN INTERNAL SHORT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091571September 8, 2004
AIR BAGS:FRONTAL
WHILE BACKING OUT OF A DRIVEWAY DRIVER'S FRONTAL AIR BAG DEPLOYED. MANUFACTURER OFFERED TO BUY THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090643September 8, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE TURN SIGNAL/CRUIS CONTROL HANDLE FELL OFF, PREVENTING THE OPERATOR FROM SIGNALING AN INTENT TO TURN. THE HANDLE WAS NOT DAMAGED IN ANY WAY TO CAUSE IT TO FALL OFF OTHER THAN NORMAL USE. THE HANDLE IS DANGLING BY ITS WIRES TO THE CRUISE CONTROL AND THE OPERATOR IS UNABLE TO SIGNAL AN INTENT TO TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090661September 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2000 VW TDI MANUAL TRANSMISSION WITH 65,000 MILES. ENGINE CHECK LIGHT COMES ON, DEFINITE LOSS OF POWER, WORSE WHEN ENGINE HAS BEEN RUNNING FOR AWHILE. CAR HAS NO ACCELERATION AND CAN NOT HOLD SPEED GOING UP RELATIVELY MINOR HILLS. TOOK IT TO THE DEALER WHO PUT IT ON THE COMPUTER, SAID THAT THE WASTEGATE VALVE WAS STUCK BUT WAS OKAY NOW. PROBLEM REOCCURED. DEFINITE SAFETY PROBLEM ON HIGHWAY BECAUSE THERE IS NO ACCELERATION AVAILABLE TO THE DRIVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087470September 8, 2004
STRUCTURE:BODY:ROOF AND PILLARS, AIR BAGS:FRONTAL
WHILE DRIVING 20 MPH FRONT AIR BAGS INCLUDING THE SIDE IMPACT AIR BAGS INADVERTENTLY DEPLOYED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WATER WAS ON THE FLOOR DUE TO A LEAKING SUNROOF. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090501September 6, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE WINDOW FAILURE. WE SIMPLY PULLED INTO A PARKING LOT, PASSENGER PRESSED THE BUTTON TO ROLL DOWN THE WINDO, AND WHEN PASSENGER PUSHED BUTTON AGAIN TO RAISE WINDOW, IT SIMPLY COLLAPSED INTO THE DOOR FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090456September 5, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR SIDE WINDOWS OF MY JETTA HAVE FALLEN INTO THE DOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090394September 3, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AIR BAGS DEPLOYED. AFTER BEING INSPECTED BY THE MANUFACTURER, THEY STATED THAT THERE WAS CRASH DAMAGE. HOWEVER, VEHICLE WAS NOT DAMAGED. INSURANCE COMPANY INSPECTED VEHICLE, AND STATED THERE WAS NO DAMAGE, BUT THERE WAS A DEFECT IN THE AIR BAGS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088982September 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2000 JETTA AND ITS A GOOD CAR BUT IT HAS PROBLEMS LIKE OTHER JETTA OWNERS THAT I HAVE TALKED TO. I HAVE TAKEN IT TO A SHOP AND ASKED THEM ABOUT MY PROBLEM AND THEY TOLD ME IT WAS A COMMON PROBLEM WITH THESE KINDS OF JETTAS. THE COMPLAINT IS WHEN I CHANGE THE OIL OR HAVE A GOOD AMOUT OF OIL IN THE ENGINE IT GETS EATEN AT A QUICKER RATE THAN IT SHOULD. IT TAKES LIKE 2-3 DAYS THEN I HAVE TO REPLACE A QUART OF OIL OR MORE TO MAKE IT A GOOD LEVEL. THE AMOUNT OF OIL BEING CONSUMED IS NOT GOOD FOR THE ENGINE OR FOR THE EVIRONMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090290September 2, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS CONSUMING TOO MUCH OIL. CONSUMER TOOK VEHICLE TO DEALER, AND WAS TOLD THAT BECAUSE OF DESIGN VEHICLE WILL BURN THE AMOUNT OF OIL ALLOTTED PER 1,000 MILES. *AK CONSUMER NOTICED A CRACKING NOISE COMING FROM THE SUSPENSION WHEN TRAVELING BACKWARDS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088950September 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING ON FREEWAY AT 65MPH AND THE RIGHT REAR WINDOWED LOWERED ABRUPTLY AND WOULD NOT RAISE UP. 4 YEAR OLD SON IN CARSEAT WAS NEXT TO WINDOW. HAD TO PULL OFF ON BERM AND CALM HIM DOWN. WINDOW WOULD NOT LIFT UP. SUBSEQUENT VISIT TO DEALER THAT DAY RESULTED IN A CHARGE OF $500 TO REPLACE THE WINDOW REGULATOR. VW DEALER STATED THAT THEY SEE A LOT OF THESE FAILURES IN VW'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088896August 31, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I OWN A VW JETTA 2001 VR6. I HAVE HAD TO REPLACE MY REAR BRAKE PADS AT ONLY 20,000 MILES TO ME A VERY PREMATURE WEAR PROBLEM. THE DEALER REFUSED TO REPAIR THEM AT NO COST TO ME DUE TO THE PREMATURE WEAR OF THE BRAKE PADS. THE REPAIRS TO THE BRAKE PADS COST ME $200.00. THE CHECK ENGINE LIGHT HAS COME ON ON THE SAME VW JETTA. TO FIND OUT I KNOW HAVE TO PAY $292.20 TO HAVE THE MAF SENSOR REPLACED ON A CAR THAT HAS ONLY 22,500 MILES. I AM TRYING TO SEEK REIMBURSEMENT FROM VW OF AMERICA FOR THESE EXPENSES. IN ADDITION THIS YEAR I ALSO HAD TO PAY $300.00 TO HAVE THE PASSENGER DOOR LATCH REPAIRED AS THE SPRING BROKE THAT ALLOWED ME TO OPEN THE DOOR WITH THE DOOR HANDLE. REGARDLESS, MY CAR IS KEPT IN PRISTINE CONDITION, AND IN NO WAY SHOULD I BE INCURRING THESE TYPE OF REPAIRS ON A VEHICLE THAT HAS ONLY 20K MILES ON THE ODOMETER. PLEASE HELP ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088921August 31, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
FAILURE OF DRIVERS SIDE POWER WINDOW - FIRST TIME, HOWEVER I EXPECTED IT TO HAPPEN SINCE I FOUND 53 COMPLAINTS ON THIS WEB SITE ALONE. THIS ISN'T THE FIRST TIME TO ENCOUNTER MAJOR REPAIRS ON THIS CAR. JUST 4 WEEKS AGO PAID 1,100 DOLLARS TO REPLACE OIL PUMP AND MASS AIRFLOW METER. WHY ISN'T THERE A RECALL YET? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087238August 31, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING VEHICLE STALLED. THE CONSUMER WAS UNABLE TO RESTART VEHICLE, HOWEVER THE CONSUMER NOTICED THAT LIQUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PLASTIC HOSE AND OTHER PARTS NEEDED TO BE REPLACED. *AK THE FUEL HOSE HAD COME LOOSE WHILE THE VEHICLE WAS IN MOTION. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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