Toyota Sienna Complaints

9,048 consumer complaints on file.

#11062067January 10, 2018
VISIBILITY/WIPER
DRIVING ON 1-75 AND SUNROOF EXPLODED. GLASS ALL OVER OUR DOG IN THE BACK. NO TRAFFIC AROUND US THANK GOD. VAN IS 3 DAYS OLD. TOOK TO DEALER IN FLORIDA AFTER DUCT TAPING AROUND HOLE. TOLD IT WAS HIT BY SOMETHING. WE DID NOT HEAR ANYTHING BUT MY CONCERN IS IF WE AROUND ANY TRAFFIC WE MAY NOT BE HERE ANYMORE. HELL OF A NOISE CAUSING ME TO SWERVE. LUCKY NO ONE WAS THERE. TOTAL BILL 1690.85. I AM A FORMER TOYOTA DEALER FROM ONTARIO CANADA. SCARED THE YOU NO WHAT OUT OF US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061498January 9, 2018
FUEL/PROPULSION SYSTEM
NOV 16,2017 OIL COOLER PIPE AND LINES BURST ON HIGHWAY WHILE DRIVING THRU NO BREAK DOWN LANE TUNNEL. VAN ALL MOTOR OIL WITHIN MINUTES, RESULTING IN LOSS OF ENGINE POWER. EXTENDED SERVICE WARRANTY FROM TOYOTA "ZE2" HAD BEEN GIVEN TO TOYOTA DEALERS NATION WIDE BUT DESPITE DEALER SERVICE DONE IN JULY 2017 NO MENTION OF A PROBLEM MENTIONED. NO NOTIFICATION WAS SENT TO OWNERS OF A POTENTIAL PROBLEM.IT CREATED A SAFETY ISSUE THAT COULD HAVE BEEN LIFE THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061205January 8, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF AND THE EMERGENCY BRAKE ENGAGED, THE VEHICLE SUDDENLY ROLLED BACKWARDS DOWN A SMALL INCLINE AND CRASHED INTO A FENCE POST. A SMALL CHILD WAS PRESENT INSIDE THE VEHICLE, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MAITA TOYOTA (2500 AUBURN BLVD, SACRAMENTO, CA). THE DEALER INDICATED THAT THE TRANSMISSION EXPERIENCED A MECHANISM FAILURE, BUT THE EXACT CAUSE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061030January 7, 2018
STRUCTURE:BODY
DURING COLD WEATHER THE LIFT GATE WILL ENGAGE THE POWER CLOSE FEATURE AUTOMATICALLY BEFORE USER REQUESTS IT. NORMALLY THE POWER CLOSE IS INITIATED BY THE USER PULLING THE LIFT GATE DOWN. THIS IS A SAFETY ISSUE AS IT TAKES A GOOD AMOUNT OF FORCE TO STOP THE POWER CLOSE FEATURE. ONCE YOU HAVE STOPPED IT, THE DOOR WILL RAISE, AND THAN IT WILL JUST BEGIN THE POWER CLOSE AGAIN. SOMETIMES THE DOOR WILL IMMEDIATELY BEGIN TO CLOSE ONCE IT HAS BEEN RAISED, OTHER TIMES IT WILL WAIT FOR A SHORT PERIOD OF TIME BEFORE DOING SO. ONCE IT STARTS CLOSING YOU HAVE TO MOVE VERY QUICKLY TO AVOID BEING TRAPPED BY THE DOOR. THIS OCCURS WHEN THE VEHICLE IS STOPPED. IT MAKES NO DIFFERENCE IF THE VEHICLE IS RUNNING OR NOT, NOR IF THE VEHICLE IS PARKED ON A SLOPE OR FLAT SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060893January 6, 2018
STEERING
SOMETIMES WHEN STARTING FOR THE FIRST TIME, I TRY TO TURN THE WHEEL BUT IT IS LOCKED (AS IF IT IS ALL THE WAY TO ONE SIDE BUT IT IS NOT) - THE WHEELS ARE TURNED THE OPPOSITE SIDE. THE TIMES I HAVE NOTICED THIS BEHAVIOR MY WHEELS HAVE BEEN TURNED TO THE RIGHT, AND WHEN I TRY TO BACK OUT OF THE DRIVEWAY I AM TRYING TO TURN THE WHEEL TO THE LEFT BUT THE STEERING WHEEL IS LOCKED UP AS IF IT IS ALL THE WAY LEFT AND CANT GO ANY MORE. TO FREE IT UP I NEED TO TURN THE WHEEL SLIGHTLY TO THE RIGHT (MAYBE A QUARTER TURN) THEN I CAN TURN THE STEERING WHEEL BACK TO THE LEFT A COUPLE TURNS IF I LIKE AND EVERYTHING IS NORMAL. I USUALLY NOTICE THIS ON SUNDAY MORNINGS - THE CAR MAY HAVE BEEN SITTING ALL DAY SATURDAY .. I AM TRYING TO PUT MY FINGER ON IT BUT CAN'T SEEM TO. I HAVE NOT NOTICED ANY ISSUES WHILE DRIVING DOWN THE ROAD .. BUT IT IS A LITTLE CONCERNING. THE PROBLEM HAS BEEN HAPPENING FOR QUITE SOME TIME NOW AND I THOUGHT MAYBE I SHOULD REPORT THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060906January 6, 2018
STEERING
THE VEHICLE MADE THUMPING / POPPING NOISE WHEN TURNING STEERING - MOSTLY TURNING LEFT, BUT NOT EXCLUSIVE TO LEFT TURNS. THE SOUND WAS RECOGNIZABLE MORE DURING LOWER SPEEDS, AND LESS NOTICEABLE AT HIGHER SPEEDS. THIS WENT ON FOR A COUPLE OF MONTHS, AND FEARING SAFETY ISSUES AND LOSS OF STEERING, I GOT IT FIXED AT THE DEALERSHIP. THE DEALERSHIP REPLACED THE STEERING MID-SHAFT AND HAD TO PERFORM THE ALIGNMENT AT A COST OF APPROX $650. IT HAS BEEN 3 WEEKS SINCE, AND THE ISSUE HAS NOT OCCURRED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060765January 5, 2018
POWER TRAIN
MARINA DEL REY TOYOTA HAS BEEN UNABLE TO OBTAIN THE PART REPLACING THE SHIFT SOLENOID FOR THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060794January 5, 2018
POWER TRAIN
TOYOTA OF MARINA DEL REY SAYS THE RECALLED SOLENOID IS STILL BACKORDERED A MONTH LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056428January 3, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2016 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO INCORRECT MILEAGE LISTED AT TIME OF PURCHASE. * LD *JS THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE PURCHASING THE VEHICLE IF THE INVESTIGATION RESULTS IN DISCOVERING THE ODOMETER WAS TAMPERED WITH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058317January 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING 35 MPH AND SHIFTING GEARS, THE SHIFTER WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO CITY TOYOTA (255 SAN PEDRO ROAD, DALY CITY, CA 94014) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT FAILED AND NEEDED TO BE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART NEEDED FOR REPAIRS WAS NOT COVERED UNDER THE PRESENT RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057791December 31, 2017
STEERING
RACK AND PINION FAILURE. DEAR SIR/MADAM: I BROUGHT MY 2006 SIENNA (PURCHASED NEW) TO THE DEALERSHIP DUE TO WHAT I SUSPECTED WAS A BAD WHEEL BEARING ON THE FRONT PASSENGER SIDE. THE TECHNICIAN CONFIRMED THE BEARING PROBLEM, BUT ALSO INFORMED ME THAT THE SEAL ON THE PASSENGER SIDE RACK AND PINION HAD GONE BAD AND HAD LEADED INTO THE BOOT ON THAT SIDE, AND SINCE THERE WAS NO WAY TO JUST REPLACE THE SEAL, I NEEDED A NEW RACK AND PINION SYSTEM INSTALLED, PLUS A FOUR-WHEEL ALIGNMENT AFTER THE INSTALLATION TOTALING $1187. I MENTIONED TO THE TECHNICIAN THAT I RECENTLY HAD NOTICED THE POWER STEERING RESERVOIR LOWER THAN USUAL AND RECENTLY NOTICED FLUID ON MY DRIVEWAY, SO THAT SEEMS TO BE THE CAUSE OF THOSE OBSERVATIONS. THE ORIGINAL PROBLEM I BROUGHT MY SIENNA IN FOR OF THE BEARING NOISE SEEMED TO BE A FORTUNATE SITUATION, AS IT RESULTED IN THE REVELATION OF THE STEER SYSTEM PROBLEM BEFORE IT LED TO A MORE SERIOUS SITUATION. AFTER GETTING THE REPAIRS DONE, I RESEARCHED THE RACK AND PINION ISSUE AND REALIZED THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MAKE, MODEL, AND YEAR. IT ALSO SEEMS THAT WITH THE PREDICTABLE AND REGULAR OCCURRENCES OF THIS FAILURE, ADDRESSING THIS THROUGH A RECALL WOULD BE A REASONABLE ACTION TOYOTA CAN MAKE IN ITS EFFORTS TO CONTINUE MITIGATING POTENTIAL CATASTROPHIC SAFETY EVENTS FOR CUSTOMERS AND THEIR FAMILIES. THANK YOU FOR YOUR TIME IN CONSIDERING THIS CONCERN. I CONTINUE TO FIND THAT TOYOTA PROVIDES A QUALITY PRODUCT. I HAVE BEEN A TOYOTA CUSTOMER SINCE 1984 AND DO APPRECIATE TOYOTA'S EFFORTS IN MAINTAINING THEIR REPUTATION AS A RELIABLE AND CONSUMER-FOCUSED COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057637December 30, 2017
STRUCTURE:BODY
REAR SLIDING DOORS FAIL TO CLOSE FULLY RESULTING IN THE DOOR OPENING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057275December 29, 2017
TIRES, POWER TRAIN
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V657000 (POWER TRAIN) AND 14V273000 (TIRES) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE ROCKINGHAM TOYOTA OF BROADWAY DEALER AT (603) 893-3526 LOCATED AT ROCKINGHAM TOYOTA, 412 BROADWAY, SALEM, NH 03079 AND IT WAS CONFIRMED PATS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057214December 28, 2017
WHEELS
I AM HAVING TO REPLACE ALL THE TIRES, WITH ONLY 19,903 MILES ON MY AWD 2017 MINIVAN. AT MY 10,000 MILE TOYOTACARE CHECK, THEY DIDN'T ROTATE THE TIRES BECAUSE THEY SAID NO ROTATION NEEDED DUE TO LESS TREAD ON BACK TIRES, SO ALREADY NOTICING UNEVEN WEAR. AT 15000, THEY ONLY ROTATED ONE SIDE. NOW AT 20,000 THEY TELL ME THE FRONT TIRES SHOW INNER SHOULDER WEAR. THEY DID ROTATE. HAD AN INDEPENDENT DOUBLE CHECK. THE TIRES THAT HAD BEEN ON FRONT ARE VERY WORN/SMOOTH ON INNER SIDE, TREAD LESS THAN 5 IN THE MIDDLE. THESE ARE THE TIRES THAT CAME ON THE MINIVAN WHEN I BOUGHT IT, BRAND NEW. THEY ARE RUN FLAT TIRES. THEY COST OVER $1000, AND LASTED LESS THAN 20,000 MILES, AND ONLY 14 MONTHS OF DRIVING. NO SPARE TIRE OR JACK CAME WITH THE VAN, NOR IS THERE SPACE TO CARRY A SPARE, ALMOST FORCING ME TO BUY MORE RUN FLAT TIRES. FROM WHAT I'VE READ RECENTLY, TOYOTA MINIVANS ARE WEARING TIRES OUT MUCH SOONER THAN OTHER MAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056854December 27, 2017
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY PULLED TO THE RIGHT. AFTER RELEASING THE ACCELERATOR PEDAL AND SLOWING THE VEHICLE DOWN, THE VEHICLE WAS ABLE TO OPERATE CORRECTLY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056644December 26, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE ATTEMPTING TO MANUALLY OPEN THE DRIVER'S SIDE SLIDING DOOR, THE DOOR WOULD SOMETIMES REMAIN CLOSED OR BECOME VERY DIFFICULT TO OPEN. THE FAILURE WAS INTERMITTENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056688December 26, 2017
AIR BAGS
AIR BAG CONNECTORS ARE HAVING MOISTURE DAMAGES. THE CONNECTORS ARE OXIDIZED AND LOOSED THE CONNECTION. THE AIR BAG INDICATOR LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056256December 23, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY SLIP INDICATOR LIGHT COMES ON AS I ROUND TURNS AND THE ENGINE SEEMS TO RPM DOWN. THIS HAPPENS AT NORMAL SPEEDS, ON DRY ROADS. UNABLE TO DRIVE ON THE HIGHWAY, BECAUSE WHEN SLIP INDICATOR LIGHT COMES ON, IT ALSO APPLIES THE FRONT BRAKES AT HIGHWAY SPEEDS. OTHER OWNERS OF TOYOTA SIENNA ARE ALSO HAVING THE SAME PROBLEM. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C9152_DS656326 HTTPS://WWW.YOUTUBE.COM/WATCH?V=TGMJAFPIFKO HTTPS://WWW.JUSTANSWER.COM/TOYOTA/4RMYW-TOYOTA-SIENNA-2004-SIENNA-WHEN-SLIP-LIGHT-INDICATOR.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056040December 22, 2017
STRUCTURE:BODY
THE AUTOMATIC REAR LIFT-GATE/DOOR WHEN OPENED EITHER VIA REMOTE OR DRIVER OVERHEAD BACK-DOOR OPENER, OPENS ALL THE WAY UP AND CLOSES IMMEDIATELY. THE DOOR NOT STAY OPEN. THIS APPEARS TO BE A RECALL ISSUE IN OLDER SIENNA MODEL (2006) BUT DEALER COULD NOT FIX MY MODEL (2008) AS A RECALL ISSUE AS THIS IS NOT LISTED UNDER MY MODEL FOR RECALL. THE PROBLEM SYMPTOMS ARE EXACTLY SIMILAR TO THE RECALL ISSUE. I WOULD LIKE TO FIX IT AS A RECALL ISSUE FOR MY VEHICLE FROM TOYOTA. PLEASE HELP. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055891December 21, 2017
TIRES, POWER TRAIN
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V657000 (POWER TRAIN) AND 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN CHANTILLY TOYOTA-SCION IN CHANTILLY, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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