Toyota Sienna Complaints

9,048 consumer complaints on file.

#10417749August 6, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
SLIDING DOOR FAILURE, PASSANGER AND DRIVER SIDE, FORCE PASSANGERS TO CLIMB OVER FRONT SEAT TO EXIT VEHICLE. AUTOMATIC SLIDING DOOR AND HINGE FAILURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417762August 6, 2011
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CABLE ON THE AUTOMATIC DOOR SNAPPED AND THE DOOR IS INOPERABLE AND UNSAFE. IT WILL COST $1500 TO FIX. THE VAN IS ONLY 6 YEARS OLD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417766August 6, 2011
LATCHES/LOCKS/LINKAGES
WITHIN A YEAR AFTER BUYING THE 2002 TOYOTA SIENNA THE RIGHT SIDE SLIDING DOOR COULD NOT BE OPENED FROM INSIDE. THE LEFT SIDE DOOR HAS THE SAME PROBLEM INTERMITTANTLY. NEITHER ONE HAS BEEN REPAIRED BUT ARE SEEN AS A SAFETY CONCERN IN THE WORST CASE AND A CONSTANT NUISANCE OTHERWISE. THE ISSUE WAS NOT COVERED UNDER WARRANTY AND SO REMAIN. THE REAR DOOR PLASTIC LATCH BROKE AFTER ABOUT FOUR YEARS, REQUIRING A $200 REPAIR. IT BROKE AGAIN AFTER ABOUT THREE MORE YEARS BUT THIS TIME I REPAIRED IT WITH A METAL SCREW, BUT A YEAR LATER IT BROKE IN ANOTHER PLACE AND CANNOT BE REPAIRED. THE PART IS MADE OF SLIGHTLY SOFT BRITTLE PLASTIC, POORLY DESIGNED. INTERESTINGLY, I RECENTLY BOUGHT A NEW TOYOTA PRIUS AND PURCHASED AN EXTENDED WARRANTY. READING THE FINE PRINT I FIND IN THE RATHER LONG LIST OF EXCLUSIONS FROM THE "BUMPER TO BUMPER" WARRANTY ARE INCLUDED DOOR LATCHES AS WELL AS, IRONICALLY, THE BUMPERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417769August 6, 2011
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE FAILURE. TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417775August 6, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TOYOTA SAFETY RECALL FOR LIFTGATE SUPPORT REPLACEMENT COMPLETED. SINCE THEN, LIFTGATE DOES NOT WORK CONSISTENTLY. WORKS BETTER DURING COOLER WEATHER. TAILGATE WILL START TO CLOSE, GO HALFWAY, THEN REOPEN FULLY. AFTER 2 OR 3 ATTEMPTS TAILGATE FLIES OPEN QUICKLY AND COULD INJURE SOMEONE IF THEY WERE IN THE ARC OF THE TAILGATE SWING. TAKEN TO THE DEALER 3 TIMES TO REPAIR THIS- LAST TIME, DEALER REPROGRAMMED THE TAILGATE MOTOR, AND TOLD ME IF THIS CONTINUED THE LIFTGATE MOTOR WOULD NEED TO BE REPLACED FOR ABOUT $1000. HAD NO (0) PROBLEMS WITH THE LIFTGATE PRIOR TO THE SAFETY RECALL, AND DEALER IS TRYING TO TELL ME THE LIFTGATE MOTOR IS GOING BAD (AND HAS NOTHING TO DO WITH REPLACING THE LIFTGATE STRUTS.) I THINK TOYOTA NEEDS TO REPLACE THE LIFTGATE MOTORS, AS THEY ARE UNABLE TO OVERCOME THE LIFTGATE STRUT PRESSURES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417728August 5, 2011
LATCHES/LOCKS/LINKAGES
2005 SIENNA POWER SLIDING DOORS - ONE FROZEN SHUT, THE OTHER SOMETIMES CLOSES, SOMETIMES SHUTS PARTWAY AND LOCKS IN SEMI-OPEN POSITION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417126August 4, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR VIEW MIRROR WAS VIBRATING WHILE DRIVING AT LOW SPEEDS AND IT WAS OBSTRUCTING HIS VIEW. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NONE OF THE REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 16,000. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416961August 3, 2011
LATCHES/LOCKS/LINKAGES
THE LH SLIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY. THE LOCK/UNLOCK MECHANISM THAT HOLDS THE DOOR OPEN AND CLOSED DOES NOT WORK AUTOMATICALLY. IT DOES WORK WHEN MANUALLY OPENING THE DOOR FROM THE OUTSIDE OF DOOR. THE AUTOMATIC SLIDE DOES WORK IF THE LOCKING LATCH IS DISENGAGED FIRST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416710August 2, 2011
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT ATTEMPTED TO OPEN THE REAR DRIVER AND PASSENGER SIDE AUTOMATIC DOORS BUT THEY WOULD NOT OPEN. THE CONTACT ALSO STATED THAT THERE WAS NOT AN OPTION TO OPEN THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE DOORS WOULD HAVE TO BE REMOVED AND THEY COULD NOT GUARANTEE THAT NO DAMAGES WOULD BE CAUSED DURING THE PROCESS. THE TECHNICIANS ALSO STATED THAT THE PULLEY CABLE CONNECTED TO THE POWER DOORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417431August 2, 2011
STRUCTURE:BODY
THE CABLE ON THE POWER SLIDING DOOR SNAPPED AND THE DOOR IS NOW COMPLETELY INOPERABLE. THE DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. THIS IS A VERY SERIOUS MALFUNCTION AS IT COULD POSE A THREAT TO EXIT IN AN EMERGENCY. TOYOTA WANTS $2,200 PER DOOR TO FIX THIS PROBLEM. QUITE CLEARLY, THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417435August 2, 2011
SEAT BELTS
DRIVER SIDE SEATBELT STUCK IN SHOULDER RETRACTOR, AND NOW DOES NOT WORK AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416552August 1, 2011
TIRES
TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA WITH TOYO EXTENSA TIRES, TIRE SIZE 215/65/15. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND NOTICED THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT AN OBJECT PUNCTURED THE TIRE AND A PATCH WAS USED TO REMEDY THE FAILURE. THREE MONTHS LATER THE SAME TIRE WAS PUNCTURED AGAIN BY A SMALL ROCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 108,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416459August 1, 2011
AIR BAGS:SIDE/WINDOW
06 TOYOTA SIENNA AIR BAG SENSOR LIGHTS UP INTERMITTENTLY. DEALER SAYS PROBLEM WITH LOOSE CONNECTOR FOR SIDE AIRBAG ON PASSENGER SIDE. THE CONNECTOR CANNOT BE TIGHTENED OR INDIVIDUALLY REPLACED. WE MUST REPLACE ENTIRE AIRBAG AT COST OF $2,500. NO AIRBAGS WILL DEPLOY WITH LIGHT ON. MANY COMPLAINTS IN INTERNET FOR THE SAME PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE ADDRESSED WITH A RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416461August 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE MALFUNCTION OCCURRED SIX TIMES ON THE SAME DAY. THE ENGINE RESTARTED EACH TIME THE FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO COULD NOT LOCATE A PROBLEM. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR A THIRD OPINION TO POSSIBLY LOCATE THE CONSISTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416464August 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
2007 TOYOTA SIENNA ENGINE STOPPED, AND FAILED TO START WITHIN ABOUT 15 MINUTES AFTERWARDS AT HOT WEATHER ABOVE 95F WITH AIR CONDITIONING ON. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416467August 1, 2011
AIR BAGS
AIR BAG LIGHT IS CONTINUALLY ON. RESEARCHING THE INTERNET WE HAVE FOUND THAT MANY OTHER 2006 TOYOTA SIENNA'S HAVE THE SAME PROBLEM AND I FEEL THAT IT IS A SAFETY HAZARD THAT TOYOTA SHOULD HAVE RECALLED BEFORE NOW. WE HAVE FOUND THAT IN MOST CASES IT WILL COST THOUSANDS OF DOLLARS TO GET IT REPAIRED. AS SENIOR CITIZENS, WE CANNOT COME UP WITH THAT KIND OF MONEY. HAS A RECALL BEEN ISSUED, OR, IS AN INVESTIGATION INTO THIS MATTER BEEN DONE? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417329August 1, 2011
STRUCTURE:BODY
MY 2005 TOYOTA SIENNA XLE SLIDING DOOR CABLE SNAPPED 07-25-2011. I ONLY HAVE 63,500 K ON THE MINIVAN. IT'S OUT OF WARRANTY. CALLED LOCAL TOYOTA DEALERSHIP AND THEY GAVE ME A QUOTE OF $1,092 TO FIX THE PROBLEM. THIS IS NOT AFFORDABLE FOR US. I WILL PROBABLY HAVE TO CUT AND REMOVE THE CABLES AND OPEN AND CLOSE THE DOOR BY HAND AND HOPE THIS MODIFICATION DOES NOT CAUSE A SAFETY ISSUE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE TOYOTA SIENNA. RESULT OF THE BROKEN CABLE IS THE DOOR IS INOPERABLE TO THE POINT YOU COULD NOT EXIT THAT SIDE OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416317July 30, 2011
STRUCTURE:BODY
SON OPENED POWER SLIDING DRIVERS SIDE PASSENGER DOOR. UPON CLOSING, DOOR WOULD NOT LATCH SHUT. DOOR HAD TO BE HELD SHUT BY ADULT. DEALER HAS QUOTED $995 AT THIS POINT JUST TO GET DOOR TO CLOSE, STATING A "RUSTY CABLE" IS CAUSING THE ISSUE. REPRESENTATIVE AT TOYOTA CUSTOMER CARE ADVISED THAT VEHICLE IS BEYOND WARRANTY AND TOYOTA WILL PROVIDE NO RELIEF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416366July 30, 2011
TIRES, TIRES:TREAD/BELT
CAR AND TIRES INSPECTED BY PROFESSIONAL FOR 2,500MI ROAD TRIP. ALL TIRES APPEARED FINE AND WERE ROTATED; HAVE 40,000MI WEAR (70,000MI RATED). WITHIN LAST 250MI, CAR BECAME IMBALANCED AND LACKED STABILITY WITH COMPUTERIZED VAN TIRE MONITOR ALSO RESPONDING. PROFESSIONAL INSPECTION REVEALED LEFT-REAR STEEL BELT VISIBLE AND TIRE SEPARATED AND FRONT-RIGHT HAVING EARLY SIGNS FOR SAME FAILURE. LEFT REAR TIRE REPLACED WITH FULL (NEW) SPARE, TRIP COMPLETED BUT LAST 25MI OF TRIP, VAN TIRE MONITOR ENGAGED AGAIN. PROFESSIONAL INSPECTION REQUIRED ALL TIRES BE REPLACED; LAST THREE TIRES WERE NOT TRUSTWORTHY FOR ANY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415595July 29, 2011
STRUCTURE:BODY
SLIDING DOOR CABLE SNAPPED. FILED A COMPLAINT WITH TOYOTA AFTER DISCOVERING THAT THERE WERE THOUSANDS OF OTHER COMPLAINTS ABOUT THE SLIDING DOORS ON THE SIENNA VANS. THERE IS AS OF YET NO RECALL, WHICH IS UNBELIEVABLE. I WILL CONTACT SALES MANAGER AT LOCAL DEALERSHIP TOMORROW BUT WITH 100K MILES, I HIGHLY DOUBT THEY WILL BE VERY HELPFUL. UPON INSPECTION, IT IS CLEAR THE CABLE ON THE OTHER DOOR WILL SOON BE WEARING OUT AS WELL. THIS IS A SAFETY HAZARD AS THE DOORS ARE INOPERABLE EVEN MANUALLY WITHOUT THE CABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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