Toyota Sienna Complaints

9,048 consumer complaints on file.

#10837583February 22, 2016
STEERING
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE METAL TUBE ON THE RETURN LINE FOR THE PRESSURE LINE WAS RUBBING ON THE ENGINE AND OIL PAN. AS A RESULT, THE OIL PAN FRACTURED AND CAUSED THE POWER STEERING FLUID TO LEAK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837278February 20, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING FROM A MAJOR CITY HIGHWAY ONTO A FREEWAY. I WAS GOING 50MPH AND ACCELERATING TO THE APPROPRIATE FREEWAY SPEED OF 60MPH. AT THAT TIME, I REALIZED MY REAR WING WINDOWS WERE OPEN (IT OPENS AT THE REAR OF THE CAR AT AN ANGLE OF ABOUT 1 INCH) AND I PRESSED THE AUTOMATIC CLOSURE BUTTON. I HEARD A LOUD 'POP' ON THE PASSENGER SIDE. I LOOKED BACK AND THE WINDOW WAS GONE. I PULLED OVER TO THE SIDE OF THE HIGHWAY IMMEDIATELY. A CAR/JEEP WITH A FAMILY IN IT PULLED UP BEHIND ME. THEY WERE HIT BY THE WINDOW COMING OFF OF MY VEHICLE. THANK GOD NO ONE WAS HURT, BUT IT DID CAUSE DAMAGE TO THEIR VEHICLE. IT SHOOK BOTH THEM AND MYSELF UP. A WINDOW FLYING FROM A CAR ON A HIGHWAY COULD HAVE SERIOUSLY CAUSED DAMAGE AND INJURIES. WE WERE VERY LUCKY. I CALLED 911 TO REPORT THAT THERE WAS WINDOW DEBRIS ON THE HIGHWAY, AND TOLD THEM WHERE IT WAS. THAT WAY I WOULD NOT CAUSE AN ACCIDENT. PRIOR TO THIS HAPPENING, THERE HAD NEVER BEEN ANY PROBLEMS WITH OUR WING WINDOWS. AT THE TIME OF THE INCIDENT IT WAS JUST PAST 9PM, I WAS GOING HOME FROM WORK AND IT WAS DARK. I WAS ACCELERATING FROM 50 TO 60 ON A HIGHWAY. WE LIVE IN THE GREATER SEATTLE AREA SO THE ROAD CONDITIONS ARE ALWAYS WET BUT IT WAS NOT RAINING. IT WAS ABOUT 55 DEGREES F OUTSIDE. MY THEORY ABOUT WHAT HAPPENED TO THE WINDOW (COMING FROM AN ENGINEERING STUDENT) IS THAT THE PLASTIC BALL JOINT SEPARATED FROM ITS SHOULDER. THE WINDOW CAUGHT THE WIND FROM THE ACCELERATION AND THE HINGES WERE PULLED OFF OF THEIR ANCHOR. HOWEVER, OBVIOUSLY THIS IS ONLY SPECULATION. I HAVE CONTACTED MY INSURANCE COMPANY AND GOT A QUOTE FROM THE TOYOTA DEALERSHIP. UNFORTUNATELY, WHEN I CONTACTED TOYOTA HEADQUARTERS THEY WERE NOT INTERESTED AND COULD NOT GIVE ME AN EXPLANATION. I DECIDED TO CONTACT YOU BECAUSE I THINK THERE IS A SAFETY HAZARD WITH THIS WINDOW THAT SHOULD BE LOOKED INTO. PARTS SHOULDN'T JUST DETACH FROM A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837188February 19, 2016
STRUCTURE:BODY
REAR POWER SLIDING DOOR ISSUES. HARD TO OPEN AND CLOSE TOYOTA HAS CSP THAT ONLY COMPLETELY COVERS THE ISSUES TO YEAR 2007 BUT 2008-2010 THE CABLE ASSEMBLY IS EXCLUDED. THESE MODELS AND YEARS ARE HAVING THE SAME PROBLEM I DON'T UNDERSTAND WHY IT'S ONLY PARTIALLY COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836888February 18, 2016
SUSPENSION
SINCE DRIVING MY 2008 SEINNA LIMITED OVER 61,000 MILES, I HAVE BEEN NOTICING METAL-RATTLING NOISES. I BROUGHT IT TO A MECHANIC, AND THEY FOUND THE FRONT, DRIVER SIDE SUSPENSION COIL SPRING WAS FRACTURED. I WAS TOLD BY THE MECHANIC THAT IT'S NOT COMMON, AND I CHECKED ANY RECALLS ON IT FROM TOYATA AND NHTSA WEBSITES. THERE ARE NO OPEN RECALLS, BUT ON THE INTERNET I SAW THE SAME PROBLEM HAPPENED TO 2008 SIENNA IN SEVERAL CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836941February 18, 2016
POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V429000 (POWER TRAIN) AND 05V327000 (SEAT BELT) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836948February 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE FRONT AIR BAGS WITH NO VISIBLE DAMAGE OR CRACKS. THE CONTACT STATED THAT THERE WAS MOLD INSIDE THE VEHICLE DUE TO THE FAILURE. IN ADDITION, THE PASSENGER AND DRIVER SIDE FLOORS WERE SOAKED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000...UPDATED 03/15/16 *BF CONSUMER STATED MANUFACTURER WAS NOTIFIED AND DESCRIPTION SHOULD BE EDITED. MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO ABOUT IT AND CONSUMER NEEDED TO PAY FOR DEFECTS. UPDATED 05/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837052February 18, 2016
STRUCTURE:BODY
HANDLE MELTED AND BECAME STICKY ON REAR LIFTGATE DOOR OF TOYOTA SIENNA CE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837053February 18, 2016
AIR BAGS
AIRBAG LIGHTS CAME ON AND THEY REPLACED PASSENGER SEAT AIR BAG ASSY AND WIRE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836783February 17, 2016
UNKNOWN OR OTHER
BACK HATCH DOES NOT STAY UP. FALLS DOWN ON HEAD, NECK, BACK OF PERSON GETTING OUT ITEMS. VEHICLE STATIONARY. THERE WAS A NONMANDATORY RECALL OF THIS IN SIENNA'S WITH POWER HATCHES IN 2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836505February 16, 2016
ELECTRICAL SYSTEM
THERE WAS NO ACCIDENT OR INCIDENT. I'M TRYING TO AVOID A POTENTIAL ACCIDENT BY BEING FORCED TO SEE THE GAUGES THAT ARE ESSENTIALLY INVISIBLE WHILE DRIVING. THE STANDARD TACHOMETER AND SPEEDOMETER GAUGES IN THIS CAR HAVE DARK FACES. WHEN DRIVING ON A SUNNY DAY WITH SUNGLASSES ON, THEY ARE ALMOST IMPOSSIBLE TO SEE. THIS IS A DEFINITE SAFETY ISSUE AS ONE HAS TO LOOK VERY CLOSELY AND LONGER THAN NORMAL TO BE ABLE TO SEE ONE'S SPEED. THE OPTIONAL SE MODEL HAS THESE INSTRUMENTS WITH WHITE FACES AND WOULD BE MUCH EASIER TO SEE IN BRIGHT CONDITIONS. I FEEL TOYOTA SHOULD RETRO-FIT PROPERLY DESIGNED GAUGES TO AVOID ACCIDENTS THAT MAY OCCUR BECAUSE THE DRIVER WAS DISTRACTED BY TRYING TO SEE THE DARK GAUGES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826127February 15, 2016
STRUCTURE:BODY
IN VERY COLD WEATHER (APPROXIMATELY 20 DEGREES OR COLDER), THE AUTOMATIC TAILGATE ON THE BACK OF THE MINIVAN MALFUNCTIONS WHILE PARKED. IT WILL GO UP BUT AS SOON AS IT GETS TO THE FULL OPEN POSITION, IT COMES BACK DOWN AND WILL NOT STOP, EVEN IF YOU HAVE YOUR HAND OR BODY IN THE PATH OF THE TAILGATE DOOR. THIS HAS HAPPENED TO ME NUMEROUS TIMES OVER THE LAST SEVEN YEARS (THE LAST TIME BEING ON THE EVENING OF 2/12/16 IN BLOOMINGTON IL) AND THE FIRST TIME I BARELY WAS ABLE TO PULL BACK BEFORE THE TAILGATE WOULD HAVE CRUSHED ME. IN SUMMARY, THE TAILGATE DOOR MALFUNCTIONS IN VERY COLD WEATHER (AS IT WON'T STAY OPEN) AND IT APPEARS THE SENSOR THAT DETECTS SOMETHING IN THE PATH OF THE TAILGATE DOOR ALSO IS MALFUNCTIONING SINCE IT WILL NOT STOP IF SOMETHING IS IN ITS PATH. I HAVE SUBMITTED THIS TO TOYOTA VIA OCCASIONAL USER PANEL EMAIL SURVEYS THEY SEND, BUT I DON'T KNOW IF THEY ARE LOOKING INTO IT. THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS CRUSHED, INJURED, OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836263February 15, 2016
SUSPENSION
THE LEFT REAR COIL SPRING BROKE. NOT SURE WHEN IT BROKE, WAS ADVISED IT WAS BROKEN BY A MECHANIC DURING AN INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826066February 14, 2016
UNKNOWN OR OTHER
I HAVE A PROBLEM WITH THE SLIDING DOOR WHEN IT SNAPPED SUDDENLY WHILE IT WAS ON A STEEP HILL, THE CAR WAS STATIONARY ON A CITY STREET . NOW THE DOOR IS STUCK AND I CANT OPEN IT NEITHER AUTOMATICALLY NOR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826068February 14, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S SIDE POWER SLIDING DOOR WON'T CLOSE. IT TRIES TO CLOSE WHEN YOU PRESS ANY OF THE BUTTONS OR HANDLE BUT IT GETS STUCK AND REMAINS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825990February 13, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
REAR PASSENGER ELECTRIC SLIDING DOOR DOES NOT OPEN OR CLOSE AND FAILED ONE DAY. THE DOOR LATCH ASSEMBLY IS ELECTRICALLY OPERATED AND THERE IS NO MANUAL OVERRIDE. THE DOOR CAN ONLY BE OPERATED ELECTRICALLY AND CANNOT BE OPENED MANUALLY AT ALL WITH OUT MAKING A $1500 - $3500 REPAIR TO REPLACE THE FAULTY ELECTRICAL SYSTEM (DOOR LATCH ASSEMBLY AND DOOR MOTOR) OF THE VEHICLE. THIS IS A POTENTIALLY LIFE THREATENING SITUATION FOR SMALL CHILDREN SINCE IF THERE IS AN ACCIDENT HOW ARE YOU GOING TO GET THE CHILDREN OUT OF THE VEHICLE SINCE THE DOOR CANNOT BE OPERATED MANUALLY? THIS ISSUE NEEDS TO BE INVESTIGATED AND A TOTAL RECALL OF ALL ELECTRICAL DOOR ASSEMBLIES NEED TO BE MADE FOR ALL YEARS AFFECTED AND A MANUAL OVERRIDE NEEDS TO BE ENGINEERED SUCH THAT CHILDREN'S LIVES ARE NOT AT RISK DUE TO FAULTY ENGINEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825904February 12, 2016
WHEELS
WHILE I WAS DRIVING DOWN THE INTERSTATE (70 MPH), THE SPARE TIRE THAT IS STORED UNDER THE VEHICLE, FELL OFF IN THE ROADWAY. I LIVE IN SOUTH DAKOTA AND DRIVE A LOT IN IOWA AND NEBRASKA BUT NONE OF THESE STATES ARE PART OF THE STANDARD RECALL EVEN THOUGH THESE STATES USE CONSIDERABLE AMOUNTS OF SALT ON THEIR ROADS DURING WINTER MONTHS. SINCE MY SIENNA IS NOT REGISTERED IN ONE OF THE STANDARD RECALL STATES, I NEVER RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825127February 9, 2016
EXTERIOR LIGHTING
THE CRUISE CONTROL BACKLIGHTING ON THE "CONTROL STALK" BLINKS/FLASHES ERRATICALLY IN THE DRIVER'S PERIPHERAL VISION. THIS IS QUITE DANGEROUS AND DISTRACTING. THIS HAPPENS AT ALL SPEEDS AND DRIVING CONDITIONS BUT SEEMS TO BE WORSE WHEN HAVING TO TURN THE STEERING WHEEL MORE (I.E. A PARKING LOT VS. CHANGING LANES ON THE HIGHWAY).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10825194February 9, 2016
WHEELS
ALL FOUR WHEELS SHOW EXCESSIVE CORROSION. TOYOTA SAYS THIS IS NORMAL AND NOT COVERED BY ANY RECALL OR WARRANTY. CORROSION MAY BE SIMPLY COSMETIC, BUT OUR CONCERN IS THAT IT WILL BECOME STRUCTURAL OVER TIME CAUSING EITHER WHEEL FAILURE OR LOSS OF TIRE PRESSURE. SEE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824946February 8, 2016
POWER TRAIN
TRANSMISSION HAD BEEN HESITATING AT TIMES, BUT MECHANIC COULDN'T FIND ANY PROBLEMS. AT 60,400 MILES, THE TRANSMISSION DIED COMPLETELY AND WE WERE STRANDED FAR FROM HOME. THIS OCCURRED ON A WELL-MAINTAINED VEHICLE. BECAUSE IT WAS OVER THE 60 MONTHS/60,000 MILES WARRANTY, TOYOTA OFFERED NO ASSISTANCE. BETWEEN TOWING AND REPLACING TRANSMISSION, IT COST US $5900. EVEN THE MECHANIC WAS SURPRISED BY THE FAILURE AT SUCH LOW MILEAGE, AS TOYOTA SIENNA IS WHAT HE NORMALLY RECOMMENDED TO HIS CUSTOMERS LOOKING FOR A RELIABLE FAMILY VEHICLE. WE WERE LUCKY NO ONE IN OUR FAMILY WAS INJURED, BUT WE ARE EXTREMELY DISAPPOINTED WITH TOYOTA NOT STANDING BY ITS PRODUCT. IN HINDSIGHT, I WISH WE HAD PURCHASED THE HONDA ODYSSEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824278February 4, 2016
ENGINE
TOYOTA SIENNA 07 TO 13 HAS OIL COOLER HOSE LEAKAGE PROBLEM,CAUSE IT MADE OF RUBBER AND ALUMINUM,RUBBER PART OF THIS CAUSE LEAKAGE,BECAUSE ENGINE OIL GOES FROM IT WITH PRESSURE AND AFTER SOME TIME RUBBER PART GOES BAD AND START LEAKING WHEN YOU START THE VAN IT COMES OUT,IT HAPPENS WITH ME TWICE,FIRST MY 07 SIENNA HAS HAPPENS I BUY A USED PIPE FROM JUNK YARD AND FIX IT,AFTER FIFTEEN TWENTY DAYS IT HAPPENS AGAIN,ALL OF A SUDDEN ON A FREE WAY MY VAN HEAT UP IN LEFT LANE AND STOP ENGINE,I ALMOST GOT KILLED FOR THIS SUDDEN STOP,VAN HAS NO OIL LEFT IN ENGINE AND IT HEATS UP,I PULL MY VAN ASSIDE AND FIND OUT THAT ENGINE OIL COOLER PIPE IS OFF THE HOOK AND I AM OUT OF ENGINE OIL,HOW I COME BACK ITS A DIFFERENT STORY,BUT WHEN I CALL TOYOTA DEALER SHIP FOR RECALL THEY TOLD ME THIS IS NOT A SAFETY REASON SO L HAVE TO FIX IT MYSELF,MY QUESTION IS THAT FOR THERE CHEAP MATERIAL PIPES I CAN GOT KILLED,MY ENGINE CAN GO BAD,BUT THIS IS NOT A SAFETY ISSUE FOR THEM,CAN SOME ONE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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