Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10794370November 17, 2015
STEERING
TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN THE VEHICLE WAS STARTED, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790605November 16, 2015
AIR BAGS
A RECALL THAT COULD TAKE A YEAR OR MORE TO FIX IS RIDICULOUS. TO HAVE TO NOT ALLOW A FRONT SEAT PASSENGER TO RIDE IN THE VEHICLE FOR SUCH A LENGTH OF TIME IS UNREASONABLE. WHAT ABOUT THOSE SITTING IN THE SEAT BEHIND THE FRONT PASSENGER SEAT? COULD SHARDS OF METAL PASS THREW IT INTO BACKSEAT PASSENGERS IN IT IF IT DEPLOYS? LIMITED MATERIALS IN NOT AN EXCUSE WHEN IT COMES TO SAFETY. INCREASE PRODUCTION OR START PAYING FOR RENTAL CARS OR REPLACEMENTS IF IT WILL TAKE SUCH AN EXCESSIVE AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790718November 16, 2015
AIR BAGS
TAKATA RECALL. MY VEHICLE BECAME PART OF THE RECALL IN MID-JUNE 2015. IT HAS NOW BEEN FIVE MONTHS AND I AM STILL UNABLE TO PUT A PASSENGER IN THE FRONT SEAT OF MY CAR. I WENT TO TOYOTA'S WEBSITE AND MY VEHICLE IS NOT YET EVEN ON THE SCHEDULE. CAN I EXPECT SOME COMPENSATION FROM TOYOTA AND/OR TAKATA FOR THIS CONTINUING INCONVENIENCE? I HAD A SIMILAR ISSUE WITH THE DRIVER SIDE AIRBAG ON MY 2001 HONDA ACCORD, AND IT WAS RESOLVED IN LESS THAN A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790484November 15, 2015
AIR BAGS, SEAT BELTS, EXTERIOR LIGHTING
TOYOTA ISTAKING TO LONG TO SEND PARTS FOR REPAIR TO SOUTH DAKOTA TOYOTA DEALERS FOR KNOW AND REPORTED FAULTS THAT COULD LEAD TO INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790175November 13, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE SAYING I NEEDED IMMEDIATE REPLACEMENT. MY DEALER FORT BEND TOYOTA HAS TOLD ME FOR MONTHS THAT THE PARTS ARE ON BACK ORDER AND CAN NOT GIVE ME A DATE FOR REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790007November 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789892November 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. 01/13/16 MA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789476November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED INADVERTENTLY AND FRACTURED THE WINDSHIELD. THE CONTACT SUFFERED INJURIES TO THE CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) WAS RECEIVED IN EARLY 2014; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10789595November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789181November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/15/16 *CN UPDATED 01/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789213November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789384November 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788950November 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/21/16 *SS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788502November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788685November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787898November 3, 2015
AIR BAGS
I RECEIVED NOTIFICATION OF A RECALL SEVERAL MONTHS AGO. THE LETTER STATED THAT I SHOULD SUBMIT A COMPLAINT TO THE NHTSA IF I FELT THAT TOYOTA HAD NOT REMEDIED THE DEFECT WITHIN A REASONABLE TIME, WHICH IS THE REASON FOR THIS COMPLAINT. I HAVE ASKED MY LOCAL TOYOTA DEALER WHEN THIS WILL BE REPAIRED AND HAVE ONLY BEEN TOLD THAT I WILL GET ANOTHER NOTICE WHEN PARTS ARE AVAILABLE. IT IS EXTREMELY INCONVENIENT TO HAVE PASSENGERS RIDE IN THE BACK SEAT ALL THE TIME SINCE TOYOTA HAS ADVISED AGAINST ALLOWING PASSENGERS IN THE FRONT PASSENGER SEAT. THIS IS FAR TOO LONG TO WAIT FOR RESOLUTION OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787443October 31, 2015
AIR BAGS
MY COMPLAINT IS THAT IT IS TAKING A VERY LONG TIME FOR TOYOTA TO PROVIDE THE PARTS TO REPLACE THE FRONT SEAT PASSENGER AIR BAGS IN MY VEHICLE. THE AIR BAG WAS RECALLED IN JUNE; IT'S NOW NEARLY NOVEMBER. NOT ONLY HAVE THEY NOT PROVIDED PARTS, THEY HAVE NOT EVEN GIVEN A TIME FRAME FOR WHEN PARTS MIGHT BE AVAILABLE. WHEN I AM NOT SIMPLY GOING TO WORK ALONE, I NEED TO BE ABLE TO PUT OTHER FAMILY MEMBERS IN THE BACK SEAT AND IN THE FRONT PASSENGER SEAT. AT THIS TIME, THE ONLY SOLUTION PROVIDED BY TOYOTA IS, "DON'T ALLOW PASSENGER TO SIT IN THE FRONT PASSENGER SEAT". AND THEY ARE SORRY FOR THE INCONVENIENCE. HOW LONG MUST I WAIT TO BE ABLE TO USE MY CAR THE WAY IT WAS INTENDED WHEN I PURCHASED IT??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787273October 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787276October 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786995October 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 02/01/16 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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