Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#11769730October 7, 2026
AIR BAGS
The air bag warning light is sometimes on, sometimes off, when driving the car. This started several years ago, soon after the last recall was "fixed".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741233June 1, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Car has over 290,000 miles, sole owner of car. Just learned the odometer will freeze at 299,999 miles based on issue known by Toyota for a few models. Odometer freeze was not disclosed even though Toyota has selectively repaired some cars odometers at no charge to customers or split costs with customers. Odometer freeze makes safe maintenance of car more difficult. Toyota apparently added a 9 year warranty extension because of its knowledge of problems but didn't notify owners. My 2004 vehicle would have been covered through 2013, but I was not given an opportunity to have the problem repaired under warranty. Toyota apparently knew this problem affected Corolla (up through 2008), Matrix & Vibe (1st generation) and 1st generation Prius cars. My car manual says that the odometer "shows the total distance the vehicle has been driven." My ability to continue safely using my car will be compromised when my odometer reaches 299,999 and Toyota chose not to warn and repair this defect which affects their customers, and our ability to safely operate our cars on the road. If I had known about the problem sooner I would have addressed it sooner. Toyota knew but chose to only address the issue on a case by case basis even though the cars were apparently designed with this defect which was hidden.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739229May 21, 2026
ENGINE, UNKNOWN OR OTHER
These are the Dealers notes: ~INSPECTION ONLY HAS NEW PART NUMBER. This is the current SKU installed in my vehicle: 28113693 89661-02K41 Does this Part ECM require remedy?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721099February 28, 2026
UNKNOWN OR OTHER
O2 (oxygen) sensor is faulty even after replacing it several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709268January 6, 2026
UNKNOWN OR OTHER
Window not rolling up properly, drivers side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684249September 1, 2025
AIR BAGS
Brought vehicle in three times, airbag was nothing at time, now the airbag lights all the time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647459March 10, 2025
STRUCTURE:BODY
The paint on the car's hood is chipping and the paint on the car's hood, roof, and back hatch is fading to white and becoming rough to the touch, as if a coating is coming off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646145March 4, 2025
ENGINE
Subject: Request to Consider Recall for 2009 Toyota Matrix Excessive Oil Consumption Dear Toyota Motor Corporation/NHTSA, I am writing to bring to your attention a persistent issue with my 2009 Toyota Matrix, which has been experiencing excessive oil consumption. Despite regular maintenance and oil changes, the vehicle continues to burn through oil at an alarming rate, posing potential environmental and safety hazards. After researching this issue, I found that numerous 2009 Toyota Matrix owners have reported similar problems, suggesting a possible design or manufacturing flaw. I believe it is essential for Toyota to acknowledge this issue and take corrective action to ensure the safety and well-being of drivers and the environment. I respectfully request that you consider adding excessive oil consumption to the list of recalls for the 2009 Toyota Matrix. I would appreciate it if you could look into this matter and take necessary steps to address this issue. Please find below the details of my vehicle: - Year: 2009 - Make: Toyota - Model: Matrix - Mileage: 92000 - Engine: 2.4L 2AZ-FE Thank you for your attention to this matter. I look forward to hearing from you soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630699December 14, 2024
UNKNOWN OR OTHER
The seller of this vehicle rolled back the odometer to 135,000 when the carfax reports in April of 2024 the car was at 200,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627670November 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Vehicle keeps stalling while driving if stopped at a light or stop sign or if mrps drop to low engine shuts off lights flicker and no check engine light has come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615708September 20, 2024
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
These 3 things may be related to each other because they all are connected to the steering wheel. My car can be scheduled for an inspection regarding these safety problems. 1. The Airbag warning light is sometimes on when I drive the car. I'm worried it won't work if I'm in a wreck. 2. The horn doesn't work when I press on the part of the steering wheel that should make it work. It does make a loud sound when I press the panic button on my key fob, but only when the car is turned off. I had to stick my head out of the window and yell at a driver who was getting close to hitting my car in a parking lot. I was parked, and they were backing out of their parking stall. They stopped inches away from my car. 3. The cruise control does not work in the car. I think by using this feature, and maintaining a steady speed, it reduces the chances of accidents. How was your safety or the safety of others put at risk? See answers #1, 2 and 3 above. Has the problem been reproduced or confirmed? #1. No. A dealer told me it would cost me $100 to have them check the airbag light. #2. The horn was checked by an independent service center. #3. No. Has it been inspected? #1. This car has been serviced two different times for recalls for the airbag not working correctly. I wonder if the horn and cruise control wires were damaged, or not put back together correctly, when the recall work was being done, while owned by my sister-in-law. #2. No. #3. No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? #1. The warning lamp for the airbag started coming on around August 15, 2024. #2. No. It didn't work on February 11, 2023 - when I bought the car. #3. No. It didn't work on February 11, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607668August 10, 2024
SEAT BELTS
Unlatching & False Latching back seat located in the middle of the seat. Incident was discovered after recent purchased from my little sister who also just got the vehicle as well and decided to sell it to me without being aware of the defective unlatching and false Latching buckle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589513May 19, 2024
AIR BAGS, SEAT BELTS, STRUCTURE:BODY
This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580849April 3, 2024
AIR BAGS
The contact owns a 2003 Toyota Corolla Matrix. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the notification advised not to drive the vehicle and to contact the local dealer for retrieval of the vehicle. After contacting the local dealer, the vehicle had not yet been retrieved. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569974February 5, 2024
AIR BAGS
The contact owns a 2004 Toyota Corolla Matrix. The contact stated that while driving at various speeds, the air bag warning light illuminated. The contact called the dealer to inquire about a recall for the air bag and was informed there were 2 previous air bag recalls that were repaired in the past. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The approximate failure mileage was 159,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543511September 8, 2023
UNKNOWN OR OTHER
Air bag light has been on for awhile and now the horn is not working. When the horn stopped working I took it in for repair again. Toyota repair department says it's a failure of the spiral cable. I found there was a recall to replace the spiral cable in Toyota Corolla Matrix vehicles but 2009 - 2010 year models, not my year of 2006. The documentation I found was very clear in stating it was going to do a recall not because of a manufacturing defect but because of a design issue. I think my vehicle should have been included in the recall because it probably has the same or similar design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543175September 7, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2006 Toyota Corolla Matrix. The contact stated while driving 45 MPH, the check engine warning light and the battery warning light illuminated, and the vehicle lost motive power. The contact was able to restart the vehicle and pull over on the side of the road safely where the vehicle shut off again and failed to restart. The vehicle was towed to an independent mechanic who stated that the vehicle had experienced a similar failure as in NHTSA Campaign Number: 10V384000 (Engine and Engine Cooling) and advised to take the vehicle to the dealer. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 200,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543220September 7, 2023
SEAT BELTS
I have been unable to have my dealer repair the recalls on this car despite repeated times calling up Toyota and dealing with Larry H Miller Toyota dealership. They refuse to give me a replacement car while they fix it and won't say how long it will take. I also discovered that there are no child seat anchors in the back. I was told this is unlawful given the date of this car's manufacture. I hope NHTSA will help force Toyota to fix these recalls and install car seat anchors and give em a replacement vehicle to drive to work and for children while they fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533362July 19, 2023
FUEL/PROPULSION SYSTEM
Known well issues, faulty thank getting water to canister. Car Scanner ELM OBD2 Version: 1.99.2/1.99.2/iOS DTC report Connection profile: Toyota 2006-2009 OBD-II / EOBD + CAN busDate: [XXX] VIN: [XXX] ============================ OBD-IIOBD-II DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed ============================ Engine control unit #1Engine control unit #1 DTCs: 5 ---------------------------- P043E [0x043E] Evaporative emission (EVAP) leak detection reference orifice - low flow Status: Confirmed ---------------------------- P043F [0x043F] Evaporative emission (EVAP) leak detection system reference orifice - excessive flow detected Status: Confirmed ---------------------------- P2401 [0x2401] Evaporative emission (EVAP) leak detection pump, control - circuit low Status: Confirmed ---------------------------- P2402 [0x2402] Evaporative emission (EVAP) leak detection pump, control - circuit high Status: Confirmed ---------------------------- P2419 [0x2419] Evaporative emission (EVAP) switching valve - circuit low Status: Confirmed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524690May 31, 2023
AIR BAGS
The contact's client owned a 2005 Toyota Matrix. The contact stated that while her client was driving at approximately 35 MPH, he crashed into another vehicle that had merged into his lane of traffic. The air bags deployed upon impact. Her client claimed that shrapnel was released from one of the air bags upon deployment; however, the claim had yet to be verified by the contact. Upon investigation, the contact discovered that the vehicle was currently under NHTSA Campaign Number: 18V025000(Air Bags) which she linked to the failure. The contact sought medical treatment at the hospital for a severe burn to an arm (arm unknown) as a result of the air bag deployment. He was also treated for pain to his neck, back and both knees. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an unknown facility. The manufacturer had yet to be notified of the failure. The vehicle had been destroyed as a result of the crash. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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