Tesla Cybertruck Complaints

213 consumer complaints on file.

#11715099February 2, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
One day my car would not charge. At all. Luckily, I was at home when this happened, but had it happened to me or worse, my wife it could've been a very scary or dangerous situation. Either one of us could've been stuck with no way of charging. It's like a gas car with no way of putting gas in. The car would not charge from home or other chargers, including Tesla superchargers. When I described the problem to the Tesla dealer, they were very aware of the problem and said that it was the Power Conversion System. There was no prior warning before this happened. Though they are aware of the problem, they are only fixing/replacing them on a warranty basis. Even though they know about the faulty part that they made, and acknowledge, they are not doing a recall or fixing the problem unless you pay for the parts and labor. I asked if this is normal for a car that is under 2yrs old and he said this part can go bad at anytime. The best thing that can happen is for it to happen early while still under warranty. But the part does not break due to wear and tear, or overuse, or abuse. It is due to a faulty design that needs to be replaced. That's why they have a new part that they replace it with now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711469January 16, 2026
SEAT BELTS
The rear passenger-side seat belt retractor is malfunctioning. The seat belt does not properly retract or maintain tension during normal use. The belt remains loose and does not snugly secure the passenger unless manually adjusted multiple times, reducing the effectiveness of the restraint system. This seat is regularly used by a child passenger. Because the seat belt does not function as designed, the safety of a child occupant is compromised, particularly in the event of sudden braking or a collision. This involves a primary safety restraint system. The issue was discovered during normal driving conditions and is repeatable and consistent. The seat belt assembly is available for inspection upon request. No warning lights, alerts, or messages appeared prior to or during the malfunction. The issue was not caused by an accident, impact, or misuse. The vehicle is otherwise operable. The manufacturer was contacted for service. Initially, a service charge of approximately $55 was proposed to inspect or repair the seat belt assembly. After questioning whether a safety restraint system should be subject to a service charge under warranty, the charge was removed. At the time of this report, the issue has not been inspected, repaired, or addressed, and guidance on safe continued use—especially with a child occupying the seat—was delayed by several days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710822January 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
All the road safety features stopped working all of a sudden. Auto lights. Defaulted to high beams. Lane departure stopped, cruise control stopped, forward emergency braking stopped, rear cross traffic stopped, blind stopped stopped, and other safety’s I am not sure of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709502January 7, 2026
LANE DEPARTURE: ASSIST, STEERING, SERVICE BRAKES
HTSA Safety Complaint Description The 2025 Tesla Cybertruck exhibits a persistent and recurring air suspension system defect that impairs safe vehicle operation. From the moment of delivery, the air suspension failed to raise or lower properly, displaying a fault message indicating potential restoration on the next drive. This did not occur. The issue included repeated overheating warnings, multiple system failure alerts, excessive compressor noise/knocking, steam and water discharge from the undercarriage, and the vehicle remaining stuck in a lowered ride height, causing scraping damage to underbody trim and mud flaps. The vehicle underwent a major warranty repair where the air suspension compressor was replaced due to a stuck exhaust valve and damaged air line, followed by recalibration. Despite this, suspension overheating warnings and intermittent system failure notifications continued to appear. On December 23, 2025, while driving at moderate speed in clear conditions, the vehicle suddenly and uncorrectably migrated off the roadway. Adaptive steering correction, braking intervention, and lane assist failed to engage. At the time of the incident, the display actively showed service notifications indicating suspension system failure and overheating. The vehicle veered into a ditch, resulting in a significant drop and requiring specialized heavy-duty extraction. This defect has impaired the vehicle’s handling, stability, and safety from delivery onward, with no resolution after attempted repair. The recurring nature and active failure alerts during the loss-of-control event suggest a serious safety risk.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11709210January 6, 2026
VEHICLE SPEED CONTROL, STEERING, LANE DEPARTURE: ASSIST
While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11709187January 6, 2026
SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
One to two times per month upon starting my Cybertruck I receive multiple notifications for systems not working including "Driver Assistance - Automatic Emergency Braking is unavailable" and "Steering & Braking - Adaptive ride control degraded/Ride comfort may be reduced." These alerts cause the disablement of the regenerative braking, auto-hold (braking), emergency braking, adaptive ride control, traction control, and the self drive features. While the vehicle is still drivable, my ability to control the vehicle is greatly diminished, as is the safety of the vehicle without any of the accident avoidance and stability systems working. After driving in this condition, if I park the vehicle, exit it, and let it sit for at least 10 minutes, all systems are normal upon reentry. On 1/5 I experienced this issue and opened a service request for warranty work and Tesla demanded that I agree to a $200 charge before they would even look at it and said if they were unable to see the issue then it would not be considered as warranty. Since I cannot reproduce this issue on demand I cancelled the service request as I do not want to pay them $200 to say they couldn't reproduce the issue. Internet searches have revealed that this is a common issue among Cybertrucks and despite multiple software updates since owning my vehicle, it has not gotten any better.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708875January 5, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On December 23, 2025, my 2024 Tesla Cybertruck (Foundation Series) was operating with Full Self-Driving (FSD – Supervised) engaged. While FSD was active, the vehicle executed an unsafe driving trajectory. I attempted to intervene and regain control; however, the system did not disengage as expected and did not yield control appropriately to driver input. Despite driver intervention attempts, the vehicle continued along the unsafe trajectory, resulting in a loss of control and collision with roadside objects. There were no mechanical warnings or alerts prior to the incident. The issue appears related to system behavior, disengagement logic, and driver override response while FSD was active. The vehicle is currently preserved under a formal litigation hold. No inspection, teardown, or data access has occurred. Tesla has confirmed in writing that it does not modify, delete, or alter vehicle data it has received. I am submitting this complaint due to concerns regarding the safety behavior of Full Self-Driving (Supervised), including the system’s failure to disengage upon driver input and the human-machine interface governing control authority.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11708700January 4, 2026
STRUCTURE:BODY
At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. And this can be a very serious issue if it worked to unlatch while driving and the door swings open and causes an accident or hits an object or person which can in terms caused serious injury, or property damage, and even in some cases if a passenger is in the seat in the door and latches without their seatbelt on, it can cause serious injury, and or death. In the event of a passenger falling out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707876December 30, 2025
STRUCTURE
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at a moderate speed on a windy day, a metal piece, approximately 2-3 ft. long and located on the side of the sunroof, detached from the vehicle. The contact managed to recover the piece that detached from the vehicle. The vehicle was taken to a Tesla service center, where the failure was acknowledged the failure, and the contact was provided an estimate for the repair. The contact stated that the failure was a manufacturer's defect and that the repair should be free of charge. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707191December 26, 2025
SERVICE BRAKES
I believe there was an issue with the ABS system that kept me from stopping the vehicle, as speed was increasing while going downhill with the brake pedal pushed hard. I was forced to make the choice to steer the vehicle into a mountainside to stop it before I ended up over the side of the mountain road. The vehicle then tipped over, coming to a stop.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11707048December 25, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
While driving on a local road and thank fully at speed of 20mph vehicle lost all power, in few seconds of alerts steering failed as well as brake failed. Car slowly coasted to stop and died completely. Steering and brakes were completely unresponsive all of a sudden while driving. Was only able to get out of car via emergency exit. If this was on a highway at highway speed am very positive it would have been a disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704808December 12, 2025
WHEELS
Vehicle aggressively shakes in highway speeds I had 3 repeated issues w my cybertruck already documented
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704541December 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Tesla Cybertruck. The contact stated that while the vehicle was parked, the contact exited the vehicle and the front driver-side door independently closed and slammed his right hand in the door, injuring three of his fingers. The contact sought medical attention and was informed that he had sustained internal bleeding and was prescribed anti-inflammatory medicine and instructed the contact to try not to move his fingers in order to avoid disturbing the healing process. The contact stated he also sustained emotional distress and described the incident as traumatic. The vehicle was taken back to the residence and was not diagnosed. A dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure, and the contact stated that the manufacturer said they would send an email after the call; however, the manufacturer did not send an email and refused to provide a manufacturer case number. The failure mileage was approximately 7,857.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11704449December 11, 2025
ELECTRICAL SYSTEM
Brand-new 2025 Cybertruck developed moisture inside sealed HV battery pack with no submersion, off-roading, or flooding. Service photos show only trace condensation and crystallized residue—no mud, corrosion, or contaminants. Tesla denying warranty and quoting $37k replacement. Suspected manufacturing defect in pack lid gasket (known issue in early VINs). Safety risk if unaddressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703093December 4, 2025
VISIBILITY/WIPER
windshield crack spontaneously while using defrost function TESLA refused cover it with warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702702December 3, 2025
UNKNOWN OR OTHER
I am submitting this safety complaint as the vehicle owner of a Tesla that was involved in a collision on November 15, 2025. Although I am the policyholder and registered owner, I was not the driver at the time of the incident. My husband, [XXX] , was operating the vehicle, and Tesla Autopilot/FSD was engaged when the loss of control occurred. At the time of the incident, it was raining heavily, though visibility and road conditions were still within what Autopilot typically handles during normal operation. While driving under these conditions with Autopilot activated, the vehicle suddenly exhibited unexpected and erratic steering behavior, causing it to lose stability and veer out of control. The deviation happened rapidly and without sufficient warning or opportunity for my husband to intervene manually. The resulting collision appeared to be the result of an Autopilot system malfunction, not driver error. Key concerns include: Autopilot’s failure to maintain proper lane position Sudden abnormal steering input originating from the system Possible sensor, perception, or weather-related detection failure Lack of adequate warning or disengagement alert prior to the loss of control Tesla Insurance later determined the driver to be “principally at fault,” but this conclusion did not consider the possibility of Autopilot system failure under heavy rain conditions and does not reflect the sequence of events as experienced by the driver. As the vehicle owner, I am requesting that NHTSA review this incident as a potential safety defect involving Tesla’s Autopilot/FSD system. I am concerned that this malfunction—particularly under adverse weather—may also affect other Tesla owners and could indicate a broader systemic safety issue. I am willing to provide additional information, driver statements, documentation, or vehicle data upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11699606November 15, 2025
UNKNOWN OR OTHER
Tesla sold me a 2025 Cybertruck RWD without disclosing that no compatible bed cover exists at all for this model. We test-drove the vehicle at Tesla Clermont and took delivery at Tesla Tallahassee. At neither location were we told that the RWD trim cannot use the powered hard tonneau cover OR the soft tonneau cover. After delivery, Tesla confirmed in writing that the only cover associated with this model is out of stock with no ETA, and they “cannot speculate on availability.” No third-party manufacturer offers a compatible cover. This means the vehicle’s truck bed cannot be covered or secured in any manner. As a result, we experienced two serious safety incidents. Both times, the vehicle was operating in SFD (self-drive) mode at speeds below the posted speed limit, with items properly tied down using rope. Even under safe, controlled conditions, items flew out of the truck bed twice, nearly causing a collision behind us. Vehicles had to brake and swerve to avoid debris. These incidents created a direct hazard to us and the surrounding traffic. The Cybertruck RWD cannot safely retain cargo under normal driving conditions without a cover, and no cover exists or can be purchased. Tesla buried a clause in a 45-page contract saying they may “remove parts from commerce,” but this does NOT excuse failing to disclose that no safe cargo-retention solution exists for the RWD configuration. A pickup truck that cannot keep cargo from ejecting onto the roadway presents a serious safety defect. I am reporting this because the inability to secure a load is a safety hazard for both occupants and other drivers, and Tesla has no remedy available. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699487November 14, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since purchasing my Cybertruck with Full Self-Driving in July 2025, I have experienced a repeated safety issue whenever Autopilot/FSD is engaged on highways. The vehicle will consistently pull toward the left side of the lane, positioning itself directly on the left lane line. This feels extremely unsafe, especially when another vehicle is traveling in the lane beside me. This behavior happens at highway speeds and creates a significant safety concern because it reduces the buffer between my vehicle and adjacent traffic. The issue has occurred repeatedly over several months in different locations and conditions. I have brought the vehicle to Tesla service multiple times, and the issue has not been resolved. Tesla acknowledged the concern happened to multiple vehicles in the past two months, but was unable to fix it. They are now performing another inspection for my vehicle, and starting a buyback request that is under review. There are no warning messages before or during the behavior. This appears to be a malfunction with the vehicle’s lane-keeping or Autopilot/FSD behavior that puts my safety and the safety of others at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698679November 10, 2025
LANE DEPARTURE: ASSIST
When on full self driving on the freeway if the road starts curving the car does not stay in the lane and start hitting the bump on the road or in situation getting to close to another car or the center diver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698678November 10, 2025
SEAT BELTS
I’ve had a model 3,model y and now a cybertruck, can’t speak on the rest of the fleet but didn’t had this problem with those cars or any my other cars in the pass, but the passenger side seat belt keeps locking up, if you have to reach down to get an item or reach back it locks up, even if you go a few inches over it locks up which which needs constant taking the seat belt off and resetting it which become a safety issues while driving for the passenger, I took it to the dealership and they said it’s normal, I feel like the seat belt is short which makes it lock up as it should or other defect, I tasted on another cybertruck and didn’t had that problem, tesla customer service didn’t wanted to help me and push me away, I google the problem and there a forum and people having the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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