Tesla Cybertruck Complaints

197 consumer complaints on file.

#11758503August 21, 2026
SERVICE BRAKES, SUSPENSION
I am submitting this complaint regarding two serious safety-related failures with my Tesla Cybertruck: a braking-system malfunction and a rear suspension/subframe failure at approximately 12,500 miles. The vehicle previously experienced a significant braking problem that required repair by an authorized Tesla Service Center. The initial repair did not properly resolve the issue, requiring the vehicle to return for additional service. Because the problem involved the braking system, I was concerned about the vehicle's ability to stop safely and predictably, creating a risk of a serious collision. Tesla's service records should document the diagnosis, repairs, and any related fault codes. At approximately 12,500 miles, the vehicle experienced a major failure involving the rear suspension/subframe. The rear suspension separated/dropped in relation to the subframe, causing significant damage. Tesla inspected the vehicle and performed extensive repairs involving the rear subframe, including component/part number 1250562-00-E. This failure created a serious safety risk because the rear suspension/subframe affects vehicle stability, wheel positioning, handling, and control. If this failure had occurred while traveling at highway speed, it could have caused loss of control, a serious collision, injury, or death. Due to the condition of the vehicle, I had it towed rather than driving it. To my knowledge, there was no meaningful advance warning that a major suspension/subframe failure was about to occur. Tesla should have diagnostic logs, photographs, technician findings, repair records, and information concerning the failed components. I also have photographs and service documentation. Having experienced both a braking-system problem and a major suspension/subframe failure at low mileage has caused serious concerns regarding the safety of this vehicle. I am requesting that NHTSA investigate whether similar failures have occurred in other Cybertrucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756441August 12, 2026
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Lane Departure Avoidance is jerking the vehicle aggressively back into the lane and is creating a serious safety concern. I have already scheduled maintenance with Tesla regarding this issue, but I was told that there was nothing they could do about it. The issue occurs when driving in a lane and needing to move over quickly or make an immediate lane adjustment. If the turn signal is not activated, the vehicle will aggressively steer/jerk itself back toward the original lane. This can be dangerous because the system is essentially fighting the driver’s steering input at a moment when the driver may need to move out of the lane to avoid a hazard, merge, or reposition the vehicle. Lane Departure Avoidance should assist and warn the driver, not override the driver’s steering input to the point that the vehicle aggressively forces itself back into the lane. At minimum, the system should be adjustable to provide a vibration, warning, or chime rather than making such a strong steering correction. The current behavior makes it feel like the vehicle cannot safely exit a lane without activating the turn signal, even when the driver is intentionally and safely controlling the vehicle. This needs to be investigated and corrected because the steering intervention itself can create a hazardous situation rather than prevent one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754251August 2, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On XXX at approximately 5:15 AM, I was driving my 2024 Tesla Cybertruck (VIN [XXX], ~47,300 miles) on an interstate trip to [XXX] with Full Self-Driving (Supervised) engaged. I heard a loud pop from the front of the vehicle, immediately followed by an alert stating the left front turn signal was malfunctioning and that I needed to take over control. FSD disengaged and I was forced to manually drive in pre-dawn darkness with a failed turn signal until the next charging stop. The fault then behaved intermittently: it cleared on its own, returned, cleared again, and I resumed FSD for much of the trip. Then, with roughly 100 miles remaining, the left turn signal malfunction warning returned while the vehicle was actively driving itself, again forcing manual takeover and leaving me without a functioning left turn signal in traffic. This is a serious safety defect on multiple levels: (1) A failed turn signal prevents me from lawfully and safely signaling lane changes and turns to other drivers. (2) The failure occurred WHILE the automated driving system was operating and depends on functional signaling to execute its own lane changes — yet the system had been driving with a component that failed audibly and without warning. (3) The intermittent nature means the vehicle can re-enter a hazardous state at any time, without warning, at highway speed. (4) I cannot get a service appointment immediately, so I must continue operating a vehicle with an unrepairable intermittent signal failure, exposing me to citations and collision risk. This vehicle has an extensive repair history including body panel adhesion defects related to Tesla’s 2025 cant rail recall, and this electrical failure continues a pattern of defects across multiple systems. No warning preceded the pop. The failure is reproducible in the sense that it has recurred three times in one day. Service records and buyback correspondence with Tesla are available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753917July 31, 2026
POWER TRAIN
The PCS (Power Conversion System) failed on my Cybertruck as it has on thousands of other trucks. It's an issue for me because the nearest supercharger station where I can charge is 45 miles away. I have to budget my daily driving so I don't run out of charge before reaching the supercharger. If I run out of charge, the truck will be inoperable until the service center can fix the vehicle. Right now the service appointment is 24 days from now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753802July 30, 2026
ELECTRICAL SYSTEM
PCS2 Failure alerts on the screen left the vehicle unable to charge at any level except supercharge. The vehicle can be stranded due to unavailibility of supercharges and inability to charge at any Level 1 or level 2 chrgers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753751July 30, 2026
UNKNOWN OR OTHER
My 2024 cybertruck has a PCS2 onboard error. It has failed but Tesla has told me it’s under warranty however if I was past the warranty it wouldn’t be covered. This is a widespread issue known on 2024/2025 cybertruck. Nearly all VINs are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753745July 30, 2026
ELECTRICAL SYSTEM
The vehicle has experienced an issue with its power conversion system (PCS2) that leaves AC charging unavailable. Based upon online forums and social media, this issue is clearly widespread amongst early VIN model Cybertrucks. The scope of the issue has lead to delays with repair. My vehicle has experienced this issue since early June 2026, and I am still awaiting repair. This is a safety concern because it could plausibly leave the vehicle stranded due to lack of ability to charge the vehicle. While Tesla and third party superchargers are widespread, they are not everywhere and cannot allow a vehicle to travel to most roads in the United States. There have been circumstances where, if AC charging was not an option, I would have been stranded in a desert and surely would have died of excessive heat exposure. With the PCS2 failure, this issue a plausible risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753655July 30, 2026
ELECTRICAL SYSTEM
I paid Tesla to perform a safety inspection of my Tesla Cybertruck after I purchased it. During that inspection, Tesla determined that the vehicle's as built configuration was **not safe** and required me to purchase a newer revision of the Power Conversion System (PCS). The required PCS revision did not exist when my vehicle was originally manufactured, meaning the vehicle could not have been built with that revision. The original PCS installed in my vehicle has a widespread failure rate among Cybertrucks. When the PCS fails, the vehicle is unable to charge, leaving it stranded. I believe this is a safety defect that warrants investigation by the NHTSA. Tesla's own words on their invoice state that the as-built configuration was determined to be unsafe, and required me to purchase a newer revision of the PCS (1777777-T2-G) to address the safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751738July 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car would stop charging at home and an error showed up about two months ago. After reporting to Tesla, they did a diagnostic over the air and concluded that the battery (HVB) needs to be replaced. The car is at the shop for over a month, and they are still waiting on parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750853July 16, 2026
WHEELS
My 2025 Tesla AWD Cybertruck's rear driver 20" wheel came loose, creating a loud banging noise. The wheel nuts on 2 of the studs worked finger-loose, and one of the studs broke off the hub. The truck had 9000 miles on the odometer. Tesla's service dept blamed me for improperly rotating the tires, but I had never removed or replaced them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750193July 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to drive with compromised driver-assist features or pay recurring out-of-pocket fees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749753July 11, 2026
ELECTRICAL SYSTEM
I am filing a safety defect complaint regarding my Tesla Cybertruck. Water entered the truck bed outlet area and caused corrosion to the mounting bolts and surrounding components, resulting in Tesla determining that the entire bed wall panel requires replacement. The bed outlet is designed for outdoor use and exposure to weather conditions. In my opinion, water intrusion into this area represents a design defect because moisture can enter the electrical outlet assembly and associated mounting hardware, leading to corrosion and component deterioration. My concern is that continued corrosion could potentially affect the integrity or functionality of the electrical outlet system and create an electrical safety hazard for owners using the bed power outlets in normal outdoor conditions, including rain or vehicle washing. Tesla inspected the vehicle and confirmed water ingress and corrosion were present and advised that replacement of the bed wall panel was necessary to correct the condition. I request that NHTSA review whether the design of the Cybertruck bed outlet and surrounding components adequately protects against water intrusion and corrosion during normal vehicle use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748520July 6, 2026
STRUCTURE
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal rattling sound, and the contact noticed that the metal quarter panel was loose. The contact was concerned that the quarter panel detachment could cause a crash. The vehicle was taken to the local dealer, where a replacement quote was provided. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no coverage. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747861July 2, 2026
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Approximately 10 minutes after my vehicle was serviced at a Tesla Service Center for a Full Self-Driving (FSD) concern, I entered the highway and engaged FSD. The service center had stated the system was operating correctly. While traveling approximately 75 mph through a highway curve, FSD suddenly changed to an "Unavailable" state. According to Tesla's own accident data, I did not disengage FSD. There was no audible warning, no effective visual warning, no takeover request, no controlled deceleration, and no safe handoff to the driver before the vehicle stopped controlling itself. Within about one second of FSD becoming unavailable, the vehicle left its intended path and struck a concrete highway divider. If the divider had not been present, the vehicle likely would have crossed into oncoming highway traffic, creating the risk of a catastrophic head-on collision with other vehicles, including a semi-truck. Tesla's accident report confirms I did not disengage FSD and shows no warning or takeover request before impact. I possess documentation supporting that FSD became unavailable without a safe transition to the driver. This failure occurred immediately after Tesla serviced the vehicle and represented that the FSD system was functioning properly. Despite the accident data, Tesla Customer Support and the Service Center have refused to acknowledge or investigate what appears to be a failure of the FSD system's fail-safe behavior. The failed component appears to be the FSD/Autopilot system and its driver handoff logic. The vehicle and electronic records are available for inspection. An automated driving system should not terminate operation at highway speed without providing adequate warning, a safe transfer of control, or controlled deceleration. I believe this presents a serious safety defect that could result in fatal crashes. The collision caused approximately $15,500 in vehicle damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11746900June 27, 2026
STRUCTURE:BODY
The vehicle's rear structural Giga Casting sustained severe structural failure, exhibiting two distinct cracks following an impact. The vehicle and the damaged casting are fully available for inspection upon request at my current location/service center. The safety risk is extreme. The Giga Casting is a core load-bearing structural component of the vehicle. Cracking in this area severely compromises the vehicle's structural integrity. If the vehicle continues to be driven, any subsequent minor impact or even routine road vibrations could lead to a catastrophic structural collapse, complete loss of vehicle control, or unpredictable battery pack intrusion, putting my life and other road users at severe risk. the structural cracks on the Giga Casting have been inspected and confirmed by the Tesla Service Center and I been told by the technician the casting is very easy to get damaged. When the accident happened the most cybertruck get damaged in the casting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746326June 24, 2026
ELECTRICAL SYSTEM
PCS system has failed. This causes the vehicle to be unable to charge and can lead to loss of power if unable to get to a supercharger before the battery is depleted. It can now only be charged at full Tesla superchargers and not at other brands, hotel chargers, or home AC chargers. The vehicle did notify me of the PCS failure and recommended using a supercharger. Tesla proactively updated my account to allow for free supercharging, but this does not eliminate the risk when going to areas that do not have superchargers available. Parts are not currently available to repair the problem and my service requests are left in a "review" state. Vehicle is available for inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745888June 23, 2026
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING, VEHICLE SPEED CONTROL
The contact owns a 2025 Tesla Cybertruck. The contact stated that while pulling into a charging station with the self-driving system activated, the vehicle stopped in front of the payment pole; however, the vehicle inadvertently accelerated through the barrier gate arm, and the arm was fractured. The barrier scratched the passenger’s side bumper. A police report was not filed. There were no injuries sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745238June 19, 2026
ELECTRICAL SYSTEM
PCS2 failure. The PCS2 board manages charging and power conversion. Failures typically start by restricting home AC charging speeds (e.g., dropping from 48A down to 24A) and can eventually result in a complete loss of AC charging and a "Charging Unavailable" alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745182June 19, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, VEHICLE SPEED CONTROL
This is reporting an issue with v14.3.3 and v14.3.4 of Tesla Full Self Driving (FSD) Supervised. This month I have driven over 4,000 miles with FSD enabled, approximately 2/3rd on 14.3.3 and 1/3 on 14.3.4. FSD has regularly failed to respect speed limit changes, even though it seems to recognize / observe the speed limit signs. I am certain it’s observing the signs because it renders them on the in-car display, but it doesn’t actually adjust its speed in response to those signs. The most egregious of cases have been when driving through Texas, New Mexico, and Arizona where the speed limit is often 75 mph on Interstate highways (e.g., [XXX]). On multiple occasions the vehicle has ignored construction speed limit changes to 55 mph, and instead has tried to maintain 75-80 mph through the construction zone. Not only could that get me a nasty speeding ticket, but it could also put construction workers lives at risk. It has also happened in non-construction zones, like when on a non-interstate highway that passes through towns and reduces speed when doing so. It doesn’t fail 100% of the time, but it has been an issue more than 50% of the time I enter a construction zone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744372June 16, 2026
UNKNOWN OR OTHER
2026 Tesla Cybertruck was in Full Self Driving mode when backing out of a parking space. The Cybertruck backed into a parked car causing damage to both vehicles and whiplash of Cybertruck occupants. The Cybertruck accelerated backwards from 1 mph to 4 mph instantly. There is vehicle video footage of the car in FSD leading up to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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