Saturn Outlook Complaints

1,352 consumer complaints on file.

#10939264January 3, 2017
AIR BAGS
THE PASSENGER AIR BAG INDICATOR SAYS "OFF" AND / OR AN ERROR "SERVICE AIRBAG" COMES ON WITH A RED SYMBOL AS WELL. THE DEALER INDICATES IT IS A DEFECTIVE PASSENGER AIR BAG SEAT SENSOR. THE VEHICLE HAD A TSB FOR A AIR BAG WIRING HARNESS IN 2012 AND THIS WAS DONE. I SEE MANY COMPLAINTS AND OTHER RECALLS FOR GM ON OTHER VEHICLES FOR THIS ISSUE. I WAS SHOCKED THAT THE STANDARD WARRANTY OF 36,000 MILES IS ALL THAT IS REQUIRED FOR A CRITICAL SAFETY SYSTEM! EMISSION COMPONENTS HAVE MORE STRINGENT REQUIREMENTS BY LAW..... THIS IS VERY CONCERNING, AS IT IMPACTS PASSENGERS IN MY VEHICLE AND IS INTERMITTENT. IT COULD CAUSE THE AIRBAG NOT TO DEPLOY OR TO DEPLOY WITH MORE FORCE, KILLING A CHILD IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937079December 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
11/17/2016 REPLACED 2 TRANSMISSION IN TWO YEARS WITHIN A FEW WEEKS AFTER GETTING THE CAR BACK FROM REPAIR SHOP WIFE WAS DRIVING TO WORK ON 12/16/16 THE CAR STOP RUNNING ON THE EXPRESSWAY. DEALER STATES THROTTLE BODY WAS FREEZING DO TO CONDENSATION BUILDING UP WITHIN THROTTLE BODY STATED THIS IS COMMON IN THESE CARS. AGAIN GOT THE CAR BACK AFTER SPENDING A TON MORE MONEY GETTING IT FIXED HAD TO TAKE IT RIGHT BACK ENGINE LIGHT CAME BACK ON WITHIN 20MI OF DRIVING. DON'T WASTE YOU TIME BUYING THESE LEMON CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935279December 14, 2016
ELECTRICAL SYSTEM
THE 2007 SATURN OUTLOOK INCLUDE ONGOING ELECTRICAL ISSUES (LIGHTS INTERMITTENT FUNCTIONING, STABILITRACK, TRACTION CONTROL AND ABS LIGHTS ON INTERMITTENTLY, REMOTE START DOESN'T WORK, POWER LIFT GATE OPENS ON IT'S OWN, LIFT GATE SWITCH FAILED INTERNALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935264December 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
NOW THAT ITS COLD MY TRUCK WONT START. EVERY MORNING I HAVE TO JUMP START IT. I ALSO NOTICE THE HEAD LIGHTS GO OUT WELL ON ONE THAT IS. THE LEFT ONE. WHEN IN IDLE THE STABILITY TRACK LIGHT ON DASH BOARD ILLUMINATES I KNOW THIS ISN'T RIGHT I HAD THAT SERVICED ALREADY. THEN THE ENGINE LIGHT COMES ON. THE HATCH BACK WONT GO UP COMPLETELY IT WILL GO MID STREAM AND CLOSE BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933817December 8, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE ACCELERATING, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PEDAL WOULD REMAIN STUCK UNTIL IT INDEPENDENTLY CORRECTED ITSELF. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED. UPDATED 01/26/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930114December 6, 2016
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS BURN OUT APPROXIMATELY EVERY 3-4 MONTHS. IT APPEARS THAT THERE IS MELTING OF THE LIGHTING ELECTRIC HARNESS. WHEN THE HEADLIGHTS GO OUT, THE ROAD IS NOT ILLUMINATED AS MUCH MAKING IT A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929011December 1, 2016
STRUCTURE:BODY, POWER TRAIN
MY 07 SATURN OUTLOOK HAS 2 MAJOR ISSUES THE WAVE PLATE BROKE IN THE TRANSMISSION CODE P0776 AND DIDN'T RUN. I HAD TO WAIT OVER 7 MONTHS TO SAVE SINCE I HAD A CAR PAYMENT TO HAVE IT REBUILT. IT SHOULD BE A RECALL SINCE THERE ARE SO MANY IN MY POSITION MILES WERE 80,674 AND NOW MY ROOF LEAKS SHOULD BE A RECALL IT IS MESSING UP MY ELECTRICAL COULD CAUSE A FIRE IN THE VEHICLE THAT I USED TO TAKE MY KIDS IN SO I HAVE TO DRIVE AROUND WITH TOWELS ON MY SEAT AS MY CAR RAINS ON MY HEAD IN SIDE WHEN IT IS RAINING OUTSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929429December 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT CONTINUED TO DRIVE AND HEARD A LOUD POP BEFORE THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE FLAMES ERUPTED IN THE ENGINE COMPARTMENT. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT OPERABLE, AND WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,415.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928140November 27, 2016
EXTERIOR LIGHTING
I HAVE REPLACE MY LOW BEAM ON THE PASSENGERS SIDE A FEW TIMES IN A YEAR, THIS LAST TIME THE WIRING HAD MELTED. BECAUSE OF THIS I HAD TO PAY A HUNDRED DOLLAR TICKET FOR A LIGHT BECAUSE I COULDN'T GET IT FIXED IN 24 HOURS. THIS IS A SAFETY ISSUE, GM SHOULD BE MAKING THIS A MANDATORY RECALL....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927850November 25, 2016
STEERING
TOOK VEHICLE TO DEALERSHIP AND WAS INFORMED THAT THERE WAS AN OIL LEAK AROUND THE TIMING BELT COVER AND THAT THE GASKETS NEEDED TO BE REPLACED. DEALERSHIP WAS GOING TO CHARGE ME OVER $2,000 TO FIX THE OIL LEAK WHEN THE PART ONLY COST AROUND $100. HAVE TO REPLACE THE OIL THAT IS LOST ABOUT 2 QUARTS A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927848November 25, 2016
ENGINE, POWER TRAIN, STEERING
DURING TRANSIT ON INTERSTATE THE ENGINE STOP PROVIDING POWER TO THE TRANSMISSION AND RPM DECREASED TO 1,000 WHILE DECELERATING THE VEHICLE FROM 70MPH TO 45MPH MAKING IT DIFFICULT TO CHANGE LANES TO PULL OFF THE ROAD ALMOST RESULTING IN A FATAL MOTOR VEHICLE ACCIDENT. AFTER ABOUT 30-45 SECONDS THE ENGIN REENGAGED. 30 MINUTES LATER THE VEHICLES SYSTEM ALERTED THAT THE TRANSMISSION IS OVERHEATING AND RECOMMENDED THAT WE PLACE THE VEHICLE IN NUTRAL. THIS IS THE SECOND TIME THIS HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927546November 22, 2016
POWER TRAIN
3-5-R WAVEPLATE IN TRANSMISSION IS KNOWN DEFECTIVE. TRANSMISSION FIRST WENT OUT AT ~4 YEARS OLD AND 50,000 MILES LEAVING US STRANDED. ABOUT 1 YEAR LATER TCM (VALVE BODY) IN TRANSMISSION FAILED (LIKELY DEBRIS FROM WAVEPLATE FAILURE). FORCING YOU TO PULL OVER AND TURN CAR AND OFF HOPE IT WOULD BEGIN SHIFTING AGAIN. FORTUNATELY, MADE IT TO DEALER UNDER ITS OWN POWER FOR THAT ONE. GM DID NOT COVER THIS, $1000 OUT OF MY POCKET. 8 YEARS OLD AND 99,000 MILES WAVEPLATE OUT AGAIN STRANDING US ON HIGHWAY... AGAIN. 2 WEEKS LATER THE TRANSMISSION WENT OUT AGAIN, THIS TIME SHAFT THAT HOLDS GEARS WAS SCARRED UP (LIKELY DEBRIS FROM WAVEPLATE FAILURES) STRANDED AGAIN AND $3200 TO FIX WITH SOME HELP FROM GM. 2008 TO 2013 ACADIA, OUTLOOKS, TRAVERSE, ENCLAVE ALL HAVING THIS ISSUE STRANDING PEOPLE ON ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926119November 15, 2016
ELECTRICAL SYSTEM
NO SOUND FROM SPEAKERS INCLUDING RADIO, TURN SIGNALS AND WARNING ALARMS. DISCONNECTED WIRING BOOTS FROM ALL 4 DOORS; EACH HAD 1/4 CUP OF WATER IN THEM (FIGURED THIS OUT BY READING NUMEROUS COMPLAINS ABOUT THIS VEHICLE, THE GMC ACADIA AND THE BUICK ENCLAVE ALL HAVING THIS ISSUE). TAKEN TO DEALER WHO STATED A CORRODED WIRE ZAPPED THE AMPLIFIER (WHICH AGAIN HAS BEEN COMPLAINED ABOUT ON NUMEROUS WEB FORUMS). $1020 TO FIX IT A THE DEALERSHIP. GM NEEDS TO MAKE THIS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924021November 3, 2016
ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE STATIONARY, FLUID LEAKED FROM THE SUN ROOF INTO THE CABIN OF THE VEHICLE. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED AND THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000. ...UPDATED 03/13/17 *BF UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920436November 1, 2016
STEERING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE BEING OPERATED AT 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND STEERING GEAR ASSEMBLY WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917699October 20, 2016
ENGINE
ENGINE LIGHT WAS COMING ON & OFF. AFTER A COUPLE DAYS, THE OUTLOOK HAD A LOSS OF POWER. HAD IT CHECKED & WAS TOLD WE HAD A TIMING ISSUE WITH THE 3 TIMING CHAINS. THE CHAINS WERE STRETCHED & ONE OF THE TIMING CHAIN GEARS WAS ONE TOOTH OFF. THEY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THERE WAS A RECALL ON THE 2007-2009 SATURN OUTLOOKS FOR THE SAME PROBLEM BUT THE 2010 MODELS WERE NOT INCLUDED. WHY WOULDN'T THE 2010 MODELS BE INCLUDED? THE LOSS OF POWER HAPPENED ON 9/30/16. CHECK ENGINE LIGHT WAS COMING ON & OFF JUST A COUPLE DAYS PRIOR TO THE LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917429October 19, 2016
AIR BAGS, SEATS
THE PASSENGER SIDE SEAT SENSOR FOR THE AIRBAG INTERMITTENTLY DOES NOT RECOGNIZE THAT A PERSON IS SITTING THERE. IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. THIS HAS OCCURRED RANDOMLY FOR SEVERAL YEARS. I SEE ANOTHER COMPLAINT FOR THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916557October 17, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SENSOR INDICATED THAT THE AIR BAG WAS OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000. UPDATED 12/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916030October 14, 2016
AIR BAGS
THE SENSOR IN MY PASSENGER SEAT DOES NOT SENCE THAT A PASSENGER IS SITTING THERE, THEREFORE WILL NOT DEPLOY IN A CRASH. THE CAR HAS BEEN DOING THIS SINCE I BOUGHT IT NEW BUT I DIDN'T RECOGNIZE THE PROBLEM BECAUSE I ASSUMED THAT IT WAS BECAUSE MY CHILDREN WERE TOO LIGHT TO REGISTER. SO I MADE THEM SIT IN THE BACK. NOW THAT THEY ARE TEENAGERS THEY SIT IN THE FRONT, THE AIRBAG ON OFF LIGHTS FLIPS BACK AND FORTH TO ON OFF WHILE DRIVING NOW THE SERVICE AIRBAG LIGHT COMES ON. CONTACTED GM THEY SAID MY CAR IS TOO OLD AND WILL NOT BE CONSIDERED. THE DEALERSHIP WANTS 900.00 TO FIX WHICH I DON'T HAVE. TO ME THIS CAR IS DANGEROUS FOR A FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915708October 13, 2016
EXTERIOR LIGHTING
COMPLETE LOSS OF LOW BEAM HEADLIGHTS WHILE DRIVING AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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