Saturn Outlook Complaints

1,352 consumer complaints on file.

#11051508November 30, 2017
ELECTRICAL SYSTEM
THE TRUCK ABS LIGHT CAME ON AND A FIRE STARTED. I GOT EVERYONE OUT AND THE FIRE BLEW UP AND EVERYTHING BURNED DOWN TO THE BODY. WE HAD IT TOWED BY POLICE TO PREVENT A FURTHER FIRE. IT LOOKS LIKE IT STARTED NEAR THE BATTERY IN THE BACK OF THE TRUCK . I HAD NO PROBLEMS PRIOR TO THIS HAPPENING . IT JUST ALL OF THE SUDDEN CAUGHT ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048762November 27, 2017
AIR BAGS, POWER TRAIN
THERE WAS RECALL ON THE PASSENGER SIDE SEAT AIRBAG THE DEALER SUPPOSEDLY FIXED IT BUT THE CODE IS BACK ON #B0081 CALLED DEALER THEY SAID OH WELL THE RECALL WAS FIXED WELL IF IT WAS THE CODE SHOULD NOT BE BACK ON FOR THE SAME THING. ALSO THERE WAS A RECALL ON THE TRANSMISSON TOOK IT SEVERAL TIMES TO DEALER SAID NOTHING WRONG THEN FINALLY THE SOLINEDS WENT OUT REPLACED THEM 1 MONTH LATER THE WHOLE TRANSMISON WENT THIS WAS ON A GM RECALL AND I FEEL BECAUSE I HAD COMPLAINED SEVERAL TIMES BEFORE THAT GM SHOULD REIMBURSE ME THE $5000 WE HAD TO PAY TO GET A NEW TRANSMISON. THE TRANSMISON WENT OUT WHILE ON THE FREEWAY AND THE AIRBAG HAS BEEN ON WONT GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047441November 20, 2017
STRUCTURE:BODY
THE KEYLESS ENTRY BROKE WE NEVER HAD ONE SO DON'T KNOW IF PUSH BUTTON TO OPEN AND CLOSE ELECTRONICALLY OR NOT BUT IF U OPEN GATE IT AUTOMATICALLY CLOSES ALMOST FALLING ON YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046502November 16, 2017
EXTERIOR LIGHTING
"TAKATA RECALL" FRONT HEADLIGHT WIRING HARNESS HAS MELTED AT THE PLUG ON THE PASSENGER SIDE LOW BEAM. DONE RESEARCH AND IT IS TO SMALL OF A WIRING HARNESS. I HAVE CHANGED THIS HEADLIGHT 2 TIMES PRIOR TO THE HARNESS MELTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045948November 14, 2017
STEERING
UPON DRIVING VEHICLE ATTEMPTED TO PARALLEL PARK AND WITHOUT WARNING POWER STEERING WAS LOST ALMOST CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO DEALER WHERE THE PRESSURE HOSE WAS TO BE REPLACED AT $500. MOMENTARILY REGAINED POWER WITH LOUD NOISES WHILE TURNING. SERVICE CENTER REPLACED PUMP AT $700+ AND I STILL HAVE NO POWER STEERING. NOW I MAY HAVE TO REPLACE RACK AND PINIONS. I HAVE A LARGE FAMILY AND AFRAID TO TRAVEL WITH THEM IN THE VEHICLE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046141November 14, 2017
AIR BAGS
THE LIGHT FOR SERVICE AIR BAGS COMES ON AND THEN GOES OFF. I'M NOT SURE IF THERE WAS A RECALL ON MY VEHICLE OR NOT. BUT IF SO THIS NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040887October 29, 2017
EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT SUFFERS FROM INTERMITTENT OPERATION EVEN AFTER REPLACING THE HEADLIGHT BULB WITH A NEW BULB. WHEN IT DOES WORK, THE HEADLIGHT ONLY ILLUMINATES ON THE AUTO SETTING. IT DOES NOT WORK AT ALL IF I TRY TO MANUALLY TURN ON THE HEADLIGHTS. I CANNOT FIND A RECORD OF A RECALL FOR THIS ISSUE ON MY SPECIFIC VEHICLE BASED ON A VIN NUMBER SEARCH, BUT THERE HAS BEEN A RECALL FOR LIGHTING ISSUES ON OTHER OUTLOOK MODELS. AS OF 10/29/2017, THE PASSENGER SIDE LOW BEAM HEADLIGHT HAS STOPPED WORKING ALTOGETHER. THIS HAS BEEN A PROBLEM FOR APPROXIMATELY 60 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033029October 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. DURING RAINY WEATHER, WATER LEAKED INSIDE THE VEHICLE AROUND THE FLOORBOARD, DOME LIGHT, AND THE FUSE BOX. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL ([email protected]). THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030456September 29, 2017
POWER TRAIN
WHEN IN PARK THE CAR STILL ROLLS LIKE THE PARK LOCK IS NOT ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015460August 15, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
THE FACTORY INSTALLED SUNROOF LEAKS RAINWATER INTO THE INTERIOR OF THE CAR. IT HAS AFFECTED AIRBAGS, SENSORS, ELECTRICAL SYSTEMS AND POWER SYSTEMS. IF THE CAR GETS WET, THE WATER TRAVELS TO THE ELECTRICAL SYSTEM TO CIRCUIT BOARDS AND DISCHARGES THE BATTERY. THE VEHICLE WILL DIE IN TRAFFIC IF WATER TRAVELS TO THE CIRCUIT BOARD DURING DRIVING. AIRBAGS HAVE EVIDENCE OF WATER TRAVELING THROUGH THEIR ASSEMBLY. FLOOR AND SEATS ARE WET AFTER RAIN, SPRINKLER, CAR WASH, MORNING DEW. DOESN'T SEEMS TO BE DEPENDENT ON AMOUNT OF WATER RECEIVED. BATTERY TESTS FINE ON FULL CHARGE. ALTERNATOR FUNCTIONING CORRECTLY. PROBLEM IS DIRECTLY RELATED TO SUNROOF LEAKAGE. SUNROOF SEAL IS NOT YET UNDER RECALL. YESTERDAY, AFTER A DAY OF RAIN, THE CAR HAD TO BE CHARGED TO DRIVE TO WORK. DROVE 20 MILES WITH NO APPARENT POWER ISSUES, BUT AIRBAG SENSORS SENT ALERT THROUGH THE DASH THAT AIRBAGS NEEDED SERVICING. AFTER WORK 7 HOURS LATER, CAR DROVE INTO OKC RUSH HOUR TRAFFIC, WATER IN THE ROOF SLOSHED (YOU CAN HEAR IT) AND THE CAR DIED. IN TRAFFIC. COMPLETELY DISCHARGED THE BATTERY. NO LIGHTS. NO HAZARDS. NO DOOR LOCKS. NO BRAKES, STEERING, ABILITY TO MOVE THE CAR IN OR OUT OF GEAR, OR EVEN REMOVE THE KEY FROM THE IGNITION. CAR HAD TO BE JUMPED IN ORDER TO PUT GEAR INTO NEUTRAL TO MOVE OUT OF TRAFFIC AND REMOVE KEY FROM IGNITION. CHARGED ALL NIGHT ON TRICKLE CHARGER AND WAS RUNNING FINE TODAY. EXCEPT, IT'S RAINING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012725August 3, 2017
EXTERIOR LIGHTING
MY 2010 SATURN OUTLOOK HAS 124,XXX MILES ON IT. I'VE OWNED IT SINCE JANUARY OF 2017. 2 OR 3 MONTHS AGO MY PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I DECIDED THAT DUE TO HAVING TO GO THROUGH THE WHEEL WELL TO GET TO THE BULBS, I WOULD JUST CHANGE ALL 4 WHILE I WAS IN THERE. EVERYTHING SEEMED FINE FOR ABOUT A MONTH. THEN I NOTICED IT FLICKERING ON AND OFF WHILE I WAS DRIVING. OR WHEN I UNLOCKED THE CAR IT WOULDN'T TURN ON. SO I BOUGHT ANOTHER BULB AND CHANGED IT AND IT STILL DIDN'T WORK. TOOK IT ALL APART AGAIN ONLY TO FIND OUT MY HEADLIGHT SOCKET HAD MELTED. SO I BOUGHT A REPLACEMENT, INSTALLED IT AND EVERYTHING WAS GREAT. EXCEPT FOR NOW, A WEEK LATER, MY BULB QUIT AGAIN. THIS IS NOT SAFE. I CAN'T DRIVE DOWN THE ROAD AND QUESTION WHETHER OR NOT MY HEADLIGHTS ARE GOING TO FUNCTION PROPERLY. I HAVE READ AND THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEMS OR HAD THE SAME PROBLEM AT ONE TIME. THIS NEEDS TO BE ADDRESSED. I AM NOT GOING TO BE HAPPY IF I HAVE TO SPEND TIME AND MONEY TAKING THIS TO THE SHOP TO GET SOMETHING SO SIMPLE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004805July 12, 2017
AIR BAGS
I PURCHASED A 2008 SATURN OUTLOOK NEW AT MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT.SOMETHING WITH WHERE MY KIDS WERE SITTING IN THE SEAT (TEENS). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003837July 8, 2017
STEERING
PROBLEMS WITH THE POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003455July 6, 2017
ELECTRICAL SYSTEM
RECENTLY, WE HAVE NOTICED THE SUNROOF OF OUR OUTLOOK STARTED LEAKING INTO THE FRAME OF THE CAR. WE DON'T USE IT MUCH, SO IT WAS AN ANNOYANCE, IT WOULD DRIP WATER ON THE DRIVER'S LAP AFTER A RAIN. THEN RAINWATER STARTED LEAKING OUT OF AIRBAGS IN THE FRONT DASH AND WINDSHIELD SUPPORT AREA. STARTING TWO DAYS AGO, AFTER A RAINSTORM, THE CAR WILL REMAIN RUNNING WHEN THE KEY IS REMOVED, AND SOMETIMES THE KEY CANNOT BE REMOVED, WHETHER THE CAR IS RUNNING OR NOT. THE BATTERY ALSO DIES EVERY NIGHT, DESPITE BEING A NEW BATTERY AND REMAINING ON A CHARGER. ONLINE FORUMS STATE THE ISSUE HAS TO DO WITH WATER ACCESSING THE CIRCUIT BOARD AND FUSE AREA, ALLOWING ELECTRICAL SYSTEMS TO REMAIN OPERATING THROUGH A CROSS-FIRE OR CARBON-TRACKING, USING THE MOISTURE TO COMPLETE THE CIRCUIT. THIS IS A SAFETY HAZARD FOR MANY REASONS, NOT ONLY A POTENTIAL FIRE RISK, OR RISK OF THE VEHICLE MOVING AFTER IT'S BEEN SHUT OFF, BUT ALSO POSSIBLE DEGRADATION OF AIRBAG SYSTEMS THROUGHOUT THE DASH AND WINDSHIELD AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002934July 4, 2017
STEERING
DIFFICULTY TURNING THE STEERING AT LOW SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002054June 28, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY SATURN 2008 ENGINE LIGHT IS FLASHING AND MY SUV IS RUNNING BAD, MY AIRBAG SERVICE LIGHT IS ON AND MY TRACTION LIGHT IS ALSO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001690June 27, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE DRIVER'S SIDE DOOR WAS OPENED, THERE WAS A PUDDLE OF WATER IN THE AREA WHERE THE FLOOR MAT, ACCELERATOR PEDAL, AND BRAKE PEDAL WERE LOCATED. THE CONTACT USED A WET VAC AND DRAINED THE WATER OUT. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MARTY'S GMC IN KINGSTON, MASSACHUSETTS) WHERE THE SUN ROOF DRAINAGE LINES AND RADIO WERE REPLACED. THE VEHICLE WAS TAKEN TO THE MARTY'S GMC DEALER FOR WATER INTRUSION A TOTAL OF FOUR TIMES, BUT THE FAILURE WAS NEVER RESOLVED. DURING THE LAST FAILURE, THE BATTERY THAT WAS LOCATED UNDER THE REAR SEAT WAS BURIED UNDER FOUR INCHES OF WATER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000035June 19, 2017
AIR BAGS, ELECTRICAL SYSTEM
WE KEPT GETTING A SERVICE AIRBAG WARNING, TOOK IT TO A SATURN CERTIFIED MECHANIC AND HE SAID THE PASSENGER SENSOR IN THE SEAT IS BAD AND COULD PREVENT THE AIRBAG FROM INFLATING IN THE EVENT OF AN IMPACT. WONDERING WHY SINCE HE SAID THIS IS A KNOWN PROBLEM THAT THERE HASN'T BEEN A RECALL. ALSO, THE AUXILIARY AMPLIFIER WENT BAD... HE THINKS THIS IS FROM A LEAK, AND THE WAY THE WIRING HARNESS WAS DONE APPARENTLY WATER GETS INTO IT AND SHORTS THE AMP. ANOTHER KNOWN PROBLEM HE SAID... UNFORTUNATELY, ALL WARNING/SAFETY CHIMES DO NOT SOUND BECAUSE OF THIS AND ALL THE SPEAKERS DON'T WORK EXCEPT FOR THE FRONT TWEETERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994486June 12, 2017
AIR BAGS
I HAVE AN AIRBAG LIGHT GOING ON MY DASHBOARD. I WAS TOLD IT WAS THE (PPS) PASSENGER PRESENCE SYSTEM MODULE AND WOULD COST ~$1500 TO REPLACE. I HAVE SEEN OTHER PEOPLE COMPLAIN ABOUT THIS AND WHY IT ISN'T PART OF A RECALL. CAN I GET INFORMATION IF THIS WILL BE SUBJECT OF A RECALL? THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994005June 8, 2017
AIR BAGS, UNKNOWN OR OTHER
JUST PURCHASED MYSELF A USED SATURN OUTLOOK. HAPPENED TO STORM THE NIGHT I PURCHASED IT. MY CAR HAS A SUNROOF AND MOONROOF. THEY ARE BOTH LEAKING INTO MY CAR. THERE ARE CURRENTLY FIVE AIRBAG SENSORS THAT ARE NO LONGER WORKING AND IT IS BELIEVED THAT THE DAMAGE IS BEING CAUSED BY THE LEAKING WATER RUNNING ALONG THE SIDE PANELS AND DOWN UNDER THE SEATS AND INTO THE BATTERY AREA BEHIND THE PASSENGER SEAT. I'M SCARED THAT THIS IS WILL LEAD TO AN ELECTRICAL SHORTAGE EITHER AT THE BATTERY AREA (ITS ALREADY CORRODED THE CONNECTORS ON AT LEAST ONE BATTERY), MY FUSES, OR WORSE. SINCE MY DAUGHTER AND I BOTH HAVE ASTHMA, MOLD GROWTH IS A SERIOUS CONCERN. AND WORSE YET, FAILURE OF AIRBAGS CAUSING DEATH/SERIOUS INJURY TO MYSELF AND/OR MY CHILDREN AND PASSENGERS. TO SEE THAT GM KNOWS THERE'S A PROBLEM AND IS NOT DOING ANYTHING TO RECTIFY IT IS ABSURD. I'M GLAD THAT THEIR BOTTOM DOLLAR IS MORE IMPORTANT THAN US LIVING THROUGH AN ACCIDENT. I FEEL LIKE I'M STUCK PAYING FOR SOMETHING I CAN'T AFFORD WHICH ISN'T REMOTELY MY FAULT (ITS AN OBVIOUS DESIGN FLAW) BECAUSE SURVIVING AN ACCIDENT, NOT DYING FROM AN ELECTRICAL MALFUNCTION, AND BREATHING WHEN MOLD GROWS IS ACTUALLY A PRETTY IMPORTANT THING. I'M LEGITIMATELY SCARED THAT THE AIRBAG MALFUNCTIONING MIGHT ACTUALLY KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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