Saturn Outlook Complaints

1,352 consumer complaints on file.

#10871172May 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER PASSENGER SIDE AIR BAGS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER PRESENCE SYSTEM MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865794May 19, 2016
AIR BAGS
THE SERVICE AIRBAG MESSAGE HAS BEEN ON FOR ABOUT 1 YEAR AND IT APPEARS NO RECALL HAS BEEN ISSUED FOR MY 2008 SATURN OUTLOOK. I AM VERY CONCERNED ABOUT PREMATURE DEPLOYMENT OF THE DRIVER/PASSENGER AIRBAG. I AM ALSO VERY CONCERNED ABOUT NO DEPLOYMENT AT ALL SHOULD THERE BE AN ACCIDENT. FURTHERMORE, I HAVE READ THAT THE SEATBELT TENSIONERS MAY NOT WORK PROPERLY WHEN THIS MESSAGE IS DISPLAYED. THIS MESSAGE STAYS ON CONSTANTLY WHEN THE VEHICLE IS TURNED ON WHILE STATIONARY AND WHILE DRIVING. ME, MY WIFE AND 2 SMALL CHILDREN ARE AFFECTED BY THIS SAFETY CONCERN. PLEASE HAVE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864778May 13, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN IT RAINS, THE HEADLINER GETS SOAKED. THE WATER RUNS DOWN ARM GOING DOWN IN THE FRONT THAT CONNECTS THE ROOF AND DASHBOARD AND FLOODS THE DRIVER SIDE DEAD PEDAL AND FLOOR BOARD. WATER ALSO LEAKS FROM REAR SUNROOF GLASS AND DRIPS FROM THE REAR DOME LIGHT AND LEAKS TO THE 3RD ROW SEATS/REAR COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864637May 12, 2016
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
RECALLS 14030, 14187, 15240 DEALER CONTACTED TO PERFORM RECALLS REFUSED TO CALL BACK WITH APPOINTMENT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863451May 5, 2016
STEERING
THE POWER STEERING IS VERY DIFFICULT TO CONTROL AT LOW RATES OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862489May 2, 2016
STEERING
LOSS OF POWER STEERING WHILE DRIVING THROUGH DANGEROUS TERRAIN. MULTIPLE TIMES ON ALL TYPES OF ROADWAYS. WHOLE PACKAGE IS LEAKING AND DEALER STATES THAT THE POWER STEERING RACK, PUMP AND LINES NEED REPLACEMENT ALONG WITH ALIGNMENT, VEHICLE NOW HAS 83000 MILES ON IT. COST PER THE DEALER IS AROUND $2800. MOSTLY NOTICED WHILE BRAKING AND ATTEMPTING TO TURN STEERING WHEEL. CAN REGAIN STEERING BY RELEASING BRAKE AND ACCELERATING. SPEED DOES NOT MATTER AS IT HAPPENS BOTH FROM STAND UP TO 70 MILES PER HOUR. DIRECTION DOES NOT MATTER AS IT SEIZES UP TURNING BOTH TO THE LEFT AND RIGHT. NOT SAFE FOR TRAVEL ESPECIALLY WITH OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861171April 25, 2016
EXTERIOR LIGHTING
HEADLAMPS (DRIVER SIDE AND PASSENGER SIDE) LOW BEAMS KEEP BURNING OUT EVERY 3-4 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861366April 25, 2016
STEERING
I BOUGHT THIS CAR IN NOV 2015 AND BY JAN 2016 HAD LOST MY POWER STEERING TWICE. EACH TIME THE DEALER HAD TO REPLACE A HOSE. IT WAS FINE FOR ABOUT A MONTH BEFORE STARTING TO BECOME VERY LOUD AGAIN. AT THIS POINT I WENT BACK AND FORTH WITH HIM AND HE FINALLY REPLACED THE PUMP AND I PAID A DEDUCTIBLE. IT HAS BEEN 3 WEEKS AND I LOST MY POWER STEERING AGAIN. THE STEERING WHEEL IS VERY SQUEAKY WHILE TURNING AT SLOW SPEEDS. THERE IS CLEARLY AN ISSUE GOING ON THAT IS CAUSING THESE HOSES TO KEEP BLOWING, I AM ALSO READING SIMILAR ISSUES BY PEOPLE ALL OVER THE WEB. I HAVE TWO CHILDREN WHO I DRIVE AROUND ALL DAY LONG AND I HAVE BEEN VERY LUCKY WE HAVEN'T BEEN IN AN ACCIDENT DUE TO THIS YET. ONCE IT WAS ON A VERY BUSY HIGH SPEED ROAD. WHILE I DO NOT KNOW WHY THIS KEEPS HAPPENING, THIS IS AN ISSUE THAT CLEARLY NEEDS GM'S ATTENTION, AND IT SHOULD BE FIXED BY GM. THE FIRST TIME I WAS PARKED AND AS SOON AS I PUT MY CAR INTO REVERSE IT POPPED, THE SECOND I WAS DRIVING AT ALMOST 60MPH, THE THIRD I WAS ON A BACK ROAD GOING AROUND 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861054April 23, 2016
STEERING, VISIBILITY/WIPER, WHEELS
WHEN COMING OUT OF MY DRIVE WAY I NOTICED IT WAS HARD TO STEERED. I AM HAVING PROBLEMS STEERING THE TRUCK TO THE RIGHT AND LEFT. THE STEERING WHEEL IS VERY HARD. THE TIRES ALWAYS LOOSING AIR. THE WIPERS OR THE WINDSHIELD HAVE VERY POOR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860716April 21, 2016
AIR BAGS
SERVICE AIRBAG WARNING IS LIT. SATURN SAYS NO AVAILABLE RECALLS FOR MY VEHICLE. RECALL 07043 WAS PERFORMED. I CANNOT AFFORD TO COMPLETE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860197April 18, 2016
POWER TRAIN
TRANSMISSION CONTROL MODULE TCM IS BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855599April 14, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SPORADICALLY, WATER LEAKS FROM THE CEILING AIR VENTS/REAR VIEW CAMERA/ A-BRACES/ AIRBAG COVERS AND BASICALLY ANY OTHER PLACE WATER CAN COME OUT OF. I HAVE HAD IT TO THE GMC DEALER 2X TO LOOK FOR THE ISSUE BUT THEY CANNOT REPLICATE. IN VIEWING INFORMATION ONLINE (SPECIFICALLY EDMONDS.COM) IT APPEARS THAT THIS HAS BEEN A WELL KNOWN PROBLEM SINCE THE AUTO WAS MANUFACTURED - I AM JUST LUCKY THAT MINE HAS BEEN SPORADIC. IT HAS NOT EFFECTED COMPONENTS OF THE VEHICLE YET, BUT IF IT KEEPS HAPPENING I HAVE LITTLE DOUBT THAT THERE WILL BE ISSUES - PARTS CORRODING, ELECTRICAL ISSUES, ETC. AS MENTIONED EARLIER, IT BAFFLES ME THAT THERE ARE 18 PAGES OF IDENTICAL COMPLAINTS, YET THE MANUFACTURER HAS NEVER BEEN MADE TO DO ANYTHING ABOUT IT - AN IDIOT CAN TELL THAT THERE HAS TO BE SOME MANUFACTURER DEFECT TO HAVE THAT # OF OCCURENCES. I REALLY DON'T EXPECT ANYTHING TO COME OF MY ISSUE, BUT WANTED TO DOCUMENT WHAT HAS HAPPENED IN CASE THERE ARE MORE SERIOUS ISSUES LATER SUCH AS AN ACCIDENT CAUSED BY EQUIPMENT FAILURE DUE TO WATER DAMAGE - IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECT CAUSES SERIOUS HARM TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853655April 5, 2016
AIR BAGS
MY PASSENGER AIRBAG LIGHT STAYS ON, ON THE DASH AND WHEN SOMEONE IS SITTING IN THE SEAT SOMETIMES IT WILL SHOW ON BUT MOST OF THE TIME IT'S OFF. WE TOOK IT IN TO HAVE THE RECALL FOR THE WIRING DONE BUT IT STILL STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853612April 5, 2016
POWER TRAIN
TRANSMISSION LOST REVERSE AND LOWER GEARS.GM DEALER SAID TO REPLACE THE TRANS FOR A COST OF ABOUT $4600.00. CAR ONLY HAS 72,000 MILES. HAVE FOUND NUMEROUS COMPLAINTS FOR SAME REASON. GM KNOWS OF THE PROBLEM AND SHOULD PAY FOR THE REPLACEMENT OR AT LEAST HALF.STOP AT SINGLE AND TRIED TO GO THRU INTERSECTION AND TRANS STARTED SLIPPING ONLY DROVE IT ONE MILE HOME, PULLED INTO GARAGE. CALLED GM IN MORNING TO BE TOWED TO DEALER. TRANSMISSION WOULD NOT GO INTO REVERSE. WILL NOT GET COMPLETE BILL UNTIL APRIL 8TH WHEN VEHICLE WILL BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853404April 4, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. ON A RAINY DAY, THE CONTACT NOTICED THAT THE REAR MOON ROOF AND THE FRONT SUN ROOF WERE LEAKING WATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SUN ROOF WAS DETACHED AND CAUSED WATER TO LEAK INTO THE VEHICLE. IN ADDITION, WATER WAS LEAKING FROM UNDER THE DASHBOARD TO THE FLOORMAT. THE AIR BAGS SENSOR WAS CORRODED DUE TO THE WATER LEAKAGE FROM THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853409April 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER A HEAVY STORM RAINWATER LEAKED INTO THE CABIN OF MY PARKED AND UNOCCUPIED VEHICLE THROUGH THE FACTORY INSTALLED SUNROOF, WHICH WAS FULLY CLOSED. THE WATER ALSO LEAKED INTO THE CABIN BEHIND THE GLOVE BOX, UNDER THE DASH, AND THROUGH THE HEADLINER. THIS RESULTED IN RAINWATER GETTING INTO THE FUSE BOX CAUSING ELECTRICAL CORROSION AND THE REAR WIPER TO MALFUNCTION. BESIDES THE POTENTIAL SAFETY ISSUE, AN ELECTRICAL MALFUNCTION WHILE DRIVING OR FIRE, THERE IS ALSO A HEALTH ISSUE OF MOLD IN THE HEADLINER AND UNDER THE CARPETING. AS A RESULT OF THE WATER GETTING INSIDE THE CAR THE HEADLINER IS NOW PERMANENTLY WATER STAINED AND THE CARPETING WAS SOAKED. THE DEALERSHIP "BLEW OUT" THE DRAIN TUBES BUT COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM. I WAS FURTHER ADVISED OF A GMC CUSTOMER SATISFACTION RECALL ON THIS CAR (08207A) WHICH EXPIRED ON 09/30/09 AND THAT THIS REPAIR WAS NEVER DONE ON MY VEHICLE, BASED ON A CHECK OF THE VIN. I CONTACTED SATURN DIRECTLY ON 04/04/16 WHO REFUSED TO PAY FOR THIS CUSTOMER SATISFACTION RECALL SINCE IT EXPIRED 7 YEARS AGO. I'VE GOTTEN MORE WATER INSIDE MY CAR SINCE MY TRIP TO THE DEALERSHIP AND WAS ADVISED THAT THE APPROXIMATE COST TO EXTEND THE DRAIN TUBES, AS RECOMMENDED ON THE CUSTOMER SATISFACTION RECALL, WOULD BE AT LEAST $500.00. THIS PRICE DOES NOT INCLUDE REPLACING THE HEADLINER, THE CARPETING, POSSIBLE MOLD REMOVAL, OR REPAIRING/REPLACING THE FUSE BOX. MY MAIN CONCERNS ARE FOR THE SAFETY AND WELL BEING OF MY SMALL CHILDREN WHILE RIDING IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851734March 26, 2016
UNKNOWN OR OTHER
LIFTGATE WAS NOT STAYING UP - THERE WAS A RECALL AND I TOOK IT IN - NOW.......I HAD MINE 'FIXED' AND WHEN I WAS GETTING READY TO TRADE IN, LOW AND BEHOLD IT STARTS TO OPEN THEN CLOSES RIGHT AWAY AGAIN. THEY DIDN'T CHANGE ANY PARTS, THEY ONLY 'REPROGRAMMED' THE MOTOR PER THE PAPERWORK. I JUST CALLED THE DEALER REPAIR SERVICE AND THEY SAY, I AM RIGHT THEY DIDN'T THE STEPS ARE TO FIRST 'REPROGRAM' AND IF THAT FIXES IT THEY DON'T HAVE TO CHANGE ANYTHING OUT. NOW MY HATCH OPEN PARTLY THEN CLOSES AGAIN, WITHOUT EVEN GOING ALL THE WAY UP AND I WAS JUST TOLD, BRING IT BACK UP AND WE WILL CHECK IT AND IT IF DOES NOT LINK TO THE RECALL, THEY WILL NEED TO DO MORE TESTING. GO FIGURE'.. MY CAR WASN'T DOING THIS WHEN I TOOK IT IN, AND NOW MYSTERIOUSLY THIS HAPPENS. NOT HAPPY!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850819March 21, 2016
UNKNOWN OR OTHER
THE IGNITION KEY WON'T TURN OFF KILLING MY BATTERY. HAD ALREADY PAID TO HAVE FIXED, BUT NOW A WEEK LATER THE KEY WON'T COME OUT AGAIN. I HAVE TO REMOVE THE PLASTIC COLUMN AND MANUALLY DEPRESS THE IGNITION PLUNGER TO TURN KEY BACK ALL THE WAY IN ORDER TO TURN ACC OFF AND REMOVE KEY. VERY AGGRAVATING ISSUE. LOCAL DEALER NOT HELPFUL AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849991March 16, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ROOF LEAKS AND PASSENGER SIDE WINDOW AND DOOR LOCKS DO NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846222March 11, 2016
POWER TRAIN
TRANSMISSION PROBLEMS. 35R WAVE PLATE KNOWN TO BE DEFECTIVE (CAUSING COMPLETE TRANSMISSION FAILURE) IN OUTLOOK, ACADIA, ENCLAVE, VUE, ETC. THOUSANDS AND THOUSANDS OF CUSTOMERS HAVING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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