Ram 4500 Complaints

48 consumer complaints on file.

#11763662September 11, 2026
UNKNOWN OR OTHER
We purchased this vehicle as a cab and chassis and took it to a professional outfitter to have a service Knapheide box added. The box was equipped with incorporated locks. We had an issue with a check engine light and took the vehicle to the dealership since it was still with in warranty. The dealer scanned the truck and stated that there is a P1400 code showing illegal tuning and would void the warranty. Come to find out this code was due to the outfitter installing the box and flashing the computer for the locks. This should not be an issue that voids a warranty when a professional outfitter installs the box directly from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761592September 2, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11760029August 27, 2026
SERVICE BRAKES
The vehicle has an active recall open on it (confirmed by local dealership, NHTSA webform, and directly with Ram/Stellantis) that was opened in 2024 and currently has no remedy available. The vehicles brake HCU fails causing loss of ABS/brake control, this unit has actively began alerting of intermittent ABS failures while in operation. We have pulled this vehicle out of service due to safety concerns. Upon contacting Ram there is no timeline for a remedy, and there is no temporary remedy available. Our sole option is to pay for a repair out of pocket and if/when the recall remedy becomes available we can apply for reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740531May 28, 2026
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712171January 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message to "Check ABS" was displayed with an abnormal beeping sound. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710786January 13, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer driven due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709384January 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696511October 30, 2025
STEERING, SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691170October 3, 2025
VISIBILITY
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several times, but the windshield wipers stopped operating. The contact pulled over and waited out the rainstorm. The rain had not stopped, and the contact drove to a filling station, checked the electrical fuse for the windshield wipers, and then replaced the fuse. The contact stated that the wipers started to function, but only at the highest speed. The contact attempted to slow the windshield wipers, but when the wiper speed control was set to a slower speed, the wiper blades stopped working in the middle of the windshield. The contact drove to the residence with the windshield wipers functioning at high speed. The contact had taken the vehicle to a local dealer but had not yet received a diagnostic report. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V035000 (Visibility); however, the VIN was not included. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681459August 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669720June 27, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 4500. The contact stated that while driving 40 MPH, the check engine warning light and other unknown warning lights were illuminated, before the vehicle lost motive power. The vehicle was taken to a dealer, where it was diagnosed that the turbo had failed, and there were 39 diagnostic trouble codes retrieved. The dealer determined that the turbo, the intake manifold sensor, the exhaust pressure sensors, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure reoccurred four months later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Additionally, the contact stated that while driving 15 MPH to park the vehicle, while her husband and dog were occupying the passenger’s side seat, the brake pedal was depressed, but the vehicle failed to respond and struck one of the contact's parked vehicles. The contact stated that the dog sustained injuries after being thrusted forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661508May 16, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to respond immediately, causing the braking distance to be extended. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 31,885. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617612October 1, 2024
POWER TRAIN
I was driving my truck and when i came to a stop and tried to put it in reverse, I did not have reverse. After several attempts of moving the gear lever there was a loud clunk, then I had reverse. Then when I then put it into drive it would not move. The vehicle has 35,500 miles. Dealer believes its the K1 snap ring in the aisin transmission. It is still at the dealer and they believe it will takes months to get the parts. Dealer has the same issue when it was dropped off. No warning lamps or symptoms prior to attempting to put it in reverse. Vehicle just stopped moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613604September 9, 2024
SERVICE BRAKES
The Anti-Lock Brake(ABS) & Electronic Stability Control(ESC) warning lights will come on and off during normally driving conditions. When The ESC light comes on the cruise control is non functioning. If the cruise control is set when the warning light is off, the cruise will disengage when it comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611135August 27, 2024
STEERING, POWER TRAIN
The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11541276August 28, 2023
WHEELS
Right rear wheel studs sheered off and the wheels fell off at highway speeds. It appears recall Y26 has listed this issue. One of the wheels rolled off the highway into a Tesla dealership and hit two new cars.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523408May 23, 2023
WHEELS, FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 4500. The contact received notification of the NHTSA Campaign Number: 21V398000 (Wheel) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515258April 3, 2023
POWER TRAIN
The Aisin transmission lost 1-4 forward gears while towing a trailer. The vehicle would not go forward only would move in reverse. We were going through a weigh station at time of failure in Florida, while our home base is in Michigan. There are many failures with this part. It is the K-1 clutch pack fails then forward gears do not work. Dealerships and Stellantis are both fully aware of the problem and forced us to have the transmission rebuilt rather than replaced. Check engine light came on at time of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507515February 15, 2023
POWER TRAIN
We purchased a brand new 2022 RAM 4500 truck 07/25/2022 , at the beginning of November the truck broke down and needed a brand new transmission . It took the dealer two months to install the new transmission , we picked up the truck from the dealer December 28th , 2022. Today 02-15-2023 truck broke again in the the middle of the highway and is not drivable again with transmission not working . The problem persists and puts safety of our employees and other at risk .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483119September 6, 2022
FUEL/PROPULSION SYSTEM
The fuel pump failed and they have not fixed it after 3 months and they do not answer or return my calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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