Ram 4500 Complaints

4 consumer complaints on file.

• #11617612October 1, 2024
  POWER TRAIN

  I was driving my truck and when i came to a stop and tried to put it in reverse, I did not have reverse. After several attempts of moving the gear lever there was a loud clunk, then I had reverse. Then when I then put it into drive it would not move. The vehicle has 35,500 miles. Dealer believes its the K1 snap ring in the aisin transmission. It is still at the dealer and they believe it will takes months to get the parts. Dealer has the same issue when it was dropped off. No warning lamps or symptoms prior to attempting to put it in reverse. Vehicle just stopped moving.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11611135August 27, 2024
  STEERING, POWER TRAIN

  The contact owned a 2024 Ram 4500. The contact stated while driving 50 MPH, the vehicle hit the expansion joints and wobbled. The contact stated that the vehicle then experienced the Death Wobble and unintendedly pulled to the left, causing the contact to lose control of the steering wheel while driving on a curvy road. Additionally, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond. The contact stated that as the vehicle was approaching the guard rail, he attempted to make a right turn to avoid the guard rail, but the vehicle continued to pull to the left, and the front driver's side axle housing that had detached hit a road barrier, causing the front end of the vehicle to hit the guard rail. The vehicle then crossed the entrance ramp, and the front driver's side of the vehicle crashed into the guard rail located on the left side of the ramp. The contact stated that the front driver's side axle housing separated from the vehicle. The air bags failed to deploy. The ambulance transported the contact to the hospital, where the contact was informed he had sustained a secondary whiplash, back bruises, and left knee injury. The vehicle was towed and totaled by the insurance company. A police report was filed, but the contact did not have the police report information available. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field engineer, who diagnosed the vehicle. The manufacturer later informed the contact that based on the engineer's report, the failure was not due to a factory defect. No further assistance was provided. The failure mileage was approximately 11,105.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0

• #11515258April 3, 2023
  POWER TRAIN

  The Aisin transmission lost 1-4 forward gears while towing a trailer. The vehicle would not go forward only would move in reverse. We were going through a weigh station at time of failure in Florida, while our home base is in Michigan. There are many failures with this part. It is the K-1 clutch pack fails then forward gears do not work. Dealerships and Stellantis are both fully aware of the problem and forced us to have the transmission rebuilt rather than replaced. Check engine light came on at time of failure.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11507515February 15, 2023
  POWER TRAIN

  We purchased a brand new 2022 RAM 4500 truck 07/25/2022 , at the beginning of November the truck broke down and needed a brand new transmission . It took the dealer two months to install the new transmission , we picked up the truck from the dealer December 28th , 2022. Today 02-15-2023 truck broke again in the the middle of the highway and is not drivable again with transmission not working . The problem persists and puts safety of our employees and other at risk .

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0