Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

• January 6, 2023•Document ID: 10231721

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2324000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Customer Indicates Heat Is Blowing Warm Not Hot.

  Associated Products (11)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231721-0001.pdf↗
• January 6, 2023•Document ID: 10231711

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2323000002

  Date Added:

  February 13, 2023

  Manufacturer:

  JEEP

  Summary

  Washer Light On And Will Not Turn Off After Adding Washer Solvent.

  Associated Products (77)

  2023 Chrysler Pacifica2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Wrangler2022 Ram 15002022 Ram 2500+ 57 more
  Associated Documents

  • DownloadMC-10231711-0001.pdf↗
• January 5, 2023•Document ID: 10231712

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; EXTERIOR LIGHTING

  Mfr Comm. #:

  S1625000003 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

  Associated Products (33)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002018 Ram 25002018 Ram 35002018 Ram 45002017 Ram 25002017 Ram 3500+ 13 more
  Associated Documents

  • DownloadMC-10231712-0001.pdf↗
• December 21, 2022•Document ID: 10229768

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  S2214000005

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Upgrading To A Larger Capacity Fuel Tanks

  Associated Products (20)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10229768-0001.pdf↗
• December 20, 2022•Document ID: 10229762

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT

  Mfr Comm. #:

  S228A000021 Rev.

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Speaker Pop Noise When Opening Door

  Associated Products (4)

  2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10229762-0001.pdf↗
• December 16, 2022•Document ID: 10229819

  Service Bulletin/Repair Instructions
  WHEELS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  08-234-22

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 55002020 Chrysler Pacifica2020 Ram 25002020 Ram 35002020 Ram 55002019 Chrysler Pacifica2019 Ram 25002019 Ram 35002019 Ram 55002018 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10229819-0001.pdf↗
• December 16, 2022•Document ID: 10229816

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  08-003-22 REV. A

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

  Associated Products (49)

  2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002020 Chrysler 3002020 Dodge Challenger+ 29 more
  Associated Documents

  • DownloadMC-10229816-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (20)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗
• December 15, 2022•Document ID: 10229811

  Service Bulletin/Repair Instructions
  VISIBILITY; BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; AIR BAGS; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  08-160-22 REV. C

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA)update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio softwarewill be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio wireless connectivity Inoperative. Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining onthe call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM® presets are lost for all profiles. SXM® has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android® auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it ishard to see the position icon. Black on black coloring. Black out on SXM® after switching Profiles. During connecting phone radio does not handle audio source correctly whenmaking a phone call. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it canbe selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume popsup. Inconsistently Siri® assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM® background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme3 or theme 4 is selected. Mirr

  Associated Products (4)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10229811-0001.pdf↗
• December 15, 2022•Document ID: 10229810

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  31-002-22

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

  Associated Products (168)

  2023 Alfa Romeo Stelvio2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Alfa Romeo Stelvio2022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Dodge Journey2022 Jeep Cherokee2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 148 more
  Associated Documents

  • DownloadMC-10229810-0001.pdf↗
• December 15, 2022•Document ID: 10229710

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9100112

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229710-0001.pdf↗
• December 14, 2022•Document ID: 10229809

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  09-014-22

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of particulate matter sensor. This bulletin involves extending the warranty on the DPF. NOTE: This is an ?Information Only? Technical Service Bulletin to inform the dealer of this warranty Extension.

  Associated Products (4)

  2022 Ram 35002022 Ram 45002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229809-0001.pdf↗
• December 14, 2022•Document ID: 10229774

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  88076

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-16 (X97 Diesel Particulate Filter (DPF) - Select 2021 - 2022 Ram 3500 Cab Chassis (DD) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP)

  Associated Products (4)

  2022 Ram 35002022 Ram 45002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229774-0001.pdf↗
• December 9, 2022•Document ID: 10229805

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  08-229-22

  Date Added:

  January 17, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

  Associated Products (25)

  2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Compass2018 Jeep Grand Cherokee+ 5 more
  Associated Documents

  • DownloadMC-10229805-0001.pdf↗
• December 9, 2022•Document ID: 10229750

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2214000004

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Water In Fuel (WIF) Light/Message Illumination. Diagnostic Trouble Code (DTC) P238D ? Water In Fuel Sensor B Circuit High, Set.

  Associated Products (4)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10229750-0001.pdf↗
• December 8, 2022•Document ID: 10229748

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000005 Rev.

  Date Added:

  January 17, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

  Associated Products (20)

  2023 Jeep Compass2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler Pacifica2021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10229748-0001.pdf↗
• December 6, 2022•Document ID: 10229777

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  Y43 Combo

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Emissions Recall Y43 Particulate Matter Sensor

  Associated Products (4)

  2022 Ram 35002022 Ram 45002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229777-0001.pdf↗
• December 3, 2022•Document ID: 10229792

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  18-099-22 REV. A

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Fuel Pump Failure and System Contamination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0087-00 - Fuel Rail Pressure Too Low. ? P008A-00 - Low Pressure Fuel System Pressure - Too Low. ? P0201-00 - Fuel Injector 1 Circuit/Open. ? P0202-00 - Fuel Injector 2 Circuit/Open. ? P0203-00 - Fuel Injector 3 Circuit/Open. ? P0204-00 - Fuel Injector 4 Circuit/Open. ? P0205-00 - Fuel Injector 5 Circuit/Open. ? P0206-00 - Fuel Injector 6 Circuit/Open. The customer may also notice the following: ? Engine will not start. This TSB is being replaced by recall Y78, please review Y78 for further details.

  Associated Products (3)

  2019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10229792-0001.pdf↗
• December 3, 2022•Document ID: 10229740

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000071 Rev.

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Weather App May Freeze, Lockup Or Has Error Loading

  Associated Products (11)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Chrysler Pacifica2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10229740-0001.pdf↗
• December 2, 2022•Document ID: 10229709

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  9003805

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed with repair. For further diagnosis reference Service Library for Tech Tube video on Wheel Bearing Diagnosis.

  Associated Products (10)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002019 Ram 25002018 Ram 2500
  Associated Documents

  • DownloadMC-10229709-0001.pdf↗