Ram 2500 Service Bulletins

1,139 manufacturer communications on file.

• October 18, 2023•Document ID: 10247463

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  94142

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

  Associated Products (12)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247463-0001.pdf↗
• October 18, 2023•Document ID: 10247462

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  94134

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

  Associated Products (12)

  2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247462-0001.pdf↗
• October 17, 2023•Document ID: 10247479

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0823023

  Date Added:

  December 18, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10247479-0001.pdf↗
• October 7, 2023•Document ID: 10247475

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION

  Mfr Comm. #:

  0821223

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247475-0001.pdf↗
• October 5, 2023•Document ID: 10247435

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S238A000047

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  Humming Noise Through Speakers While Vehicle Is Off

  Associated Products (23)

  2024 Jeep Wrangler2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 3 more
  Associated Documents

  • DownloadMC-10247435-0001.pdf↗
• September 30, 2023•Document ID: 10248626

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  0805223

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248626-0001.pdf↗
• September 30, 2023•Document ID: 10244465

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0805223

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244465-0001.pdf↗
• September 26, 2023•Document ID: 10248579

  Service Bulletin/Repair Instructions
  LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

  Mfr Comm. #:

  S238A000046

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10248579-0001.pdf↗
• September 26, 2023•Document ID: 10244418

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S238A000046

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10244418-0001.pdf↗
• September 20, 2023•Document ID: 10244356

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  9100229

  Date Added:

  October 30, 2023

  Manufacturer:

  CHRYSLER

  Summary

  LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10244356-0001.pdf↗
• September 19, 2023•Document ID: 10248570

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  S2323000075

  Date Added:

  January 8, 2024

  Manufacturer:

  CHRYSLER

  Summary

  2nd Row Center Seat Lazy Or Slow When Folding.

  Associated Products (65)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 300+ 45 more
  Associated Documents

  • DownloadMC-10248570-0001.pdf↗
• September 15, 2023•Document ID: 10248509

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100226

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (87)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 300+ 67 more
  Associated Documents

  • DownloadMC-10248509-0001.pdf↗
• September 15, 2023•Document ID: 10244348

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  9100226

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10244348-0001.pdf↗
• September 13, 2023•Document ID: 10248560

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248560-0001.pdf↗
• September 13, 2023•Document ID: 10244399

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244399-0001.pdf↗
• September 12, 2023•Document ID: 10248594

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Recall06A

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Emissions Recall 06A - Vehicle Emission Control Information Label

  Associated Products (4)

  2022 Ram 25002022 Ram 35002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10248594-0001.pdf↗
• September 12, 2023•Document ID: 10244433

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  Recall06A

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Emissions Recall 06A - Vehicle Emission Control Information Label

  Associated Products (4)

  2022 Ram 25002022 Ram 35002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10244433-0001.pdf↗
• September 9, 2023•Document ID: 10248609

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0818523

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248609-0001.pdf↗
• September 9, 2023•Document ID: 10248556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000011

  Date Added:

  January 8, 2024

  Manufacturer:

  DODGE

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (38)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica+ 18 more
  Associated Documents

  • DownloadMC-10248556-0001.pdf↗
• September 9, 2023•Document ID: 10244448

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0818523

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244448-0001.pdf↗