Nissan Versa Complaints

3,327 consumer complaints on file.

#10592498May 19, 2014
SUSPENSION
MY DAUGHTER WAS BACKING OUT OF THE GARAGE AND AS SHE WAS DOING THAT THE DRIVERS FRONT SUSPENSION COLLAPSED, UPON INSPECTION IT WAS FOUND THAT THE COIL SPRING HAD CRACKED AND SEPARATED. NISSAN CASE NUMBER- 14429298. NISSAN USA SAID TO US ON 05/19/2014 THAT SINCE THE CAR WAS OUT OF WARRANTY THEY HAD NO RESPONSIBILITY FOR THE COLLAPSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588730May 15, 2014
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAD AN ACCIDENT ON 4/8 IN THE PARKING LOT OF MY JOB AND A TRUCK SLAMMED INTO MY PASSENGER SIDE AND NO AIR BAG DEPLOYED. SHE HAD ACCELERATED DUE TO A MANUAL TRANSMISSION IN HER TRUCK. THE ESTIMATES FOR BODY WORK WAS 28.92, 500.00 AND 5, 658.32 MORE THAN HALF TOTALED I HAVE PROBLEMS WITH THE CAR, THE BRAKES, IDIOT LIGHT, STEERING AND ACCELERATION AND JUMPS AS YOU BACK OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10588721May 15, 2014
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I WAS LEAVING WORK ON PRIVATE PROPERTY AND A 19-YEAR-OLD HIT THE SIDE OF MY CAR ON PASSENGER SIDE WITH HER MANUAL TRUCK. NOTHING DEPLOYED, SHE SLAMMED ME VERY HARD AND THE CAR SHOULD BE TOTALED, IT IS OVER HALF WHAT THE CAR IS WORTH AT THIS TIME. BODY SHOP REPAIRS ARE 5,658 PLUS ANOTHER 500.00 FOR DEDUCTIBLE, PLUS 282.92. THE CAR IS NOT WORTH THAT MUCH AND SHOULD HAVE BEEN TOTALED. NOW, I HAVE PROBLEMS WITH IT ON A CONSTANT BASIS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588722May 15, 2014
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
I WAS LEAVING WORK ON PRIVATE PROPERTY AND A 19-YEAR-OLD HIT THE SIDE OF MY CAR ON PASSENGER SIDE WITH HER MANUAL TRUCK. NOTHING DEPLOYED, SHE SLAMMED ME VERY HARD AND THE CAR SHOULD BE TOTALED, IT IS OVER HALF WHAT THE CAR IS WORTH AT THIS TIME. BODY SHOP REPAIRS ARE 5,658 PLUS ANOTHER 500.00 FOR DEDUCTIBLE, PLUS 282.92. THE CAR IS NOT WORTH THAT MUCH AND SHOULD HAVE BEEN TOTALED. NOW, I HAVE PROBLEMS WITH IT ON A CONSTANT BASIS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10588347May 14, 2014
SUSPENSION
LEFT FRONT COIL SPRING FAILURE , SPRING SNAPPED AS I BACKED OUT OF DRIVEWAY, I SHUDDER WHEN I THINK WHAT WOULD HAVE HAPPENED AT HIGHWAY SPEED , AS I TRAVEL THE GARDEN STATE PARKWAY DAILY . THIS VEHICLE HAS NEVER BEEN ABUSED , AND IN MY ALMOST 40 YEARS OF BEING AROUND CARS I HAVE NEVER SEEN A POTENTIALLY DEADLY SPRING FAILURE AS THIS . ALSO , UPON CHECKING AUTO FORUMS ONLINE IT SEEMS THIS FAILURE IS NOT UNCOMMON TO THE NISSAN VERSA . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588427May 14, 2014
SUSPENSION
BACKING OUT OF THE DRIVEWAY HEARD A SNAP GOT OUT OF THE CAR AND FOUND A PIECE OF THE COIL SPRING HAD BROKEN OFF NEAR THE BASE OF THE SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596139May 13, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, AIR BAGS
NISSAN VERSA 2012. THIS IS MY SECOND CVT TRANSMISSION REPLACEMENT. I RECEIVED THE FIRST TRANSMISSION REPLACEMENT IN DECEMBER 2013 AND IT HAS BROKEN AGAIN IN MAY 2014. THE VEHICLE GOT STUCK IN GEAR AND WOULD NOT SHIFT. IT ACCELERATED AND DECELERATED WITHOUT MY FOOT ON THE GAS PEDAL. THE VEHICLE MADE FRONT END NOISES AND POPS LIKE IT WAS GOING TO FALL APART. IT'S VERY UNSAFE TO DRIVE. THE AIRBAG AND CHECK ENGINE LIGHTS CAME ON. I TOOK MY CAR TO THE DEALER AND GOT THE RUN AROUND. DON' T KNOW WHAT CAUSED THE PROBLEMS AND NEED MORE TIME TO RUN TEST. THE SECOND TRANSMISSION IS UNDER WARRANTY AND THE DEALER GAVE ME EVERY EXCUSE TO NOT FIX MY CAR. I WAS TOLD, BY THE DEALER, AFTER SEVEN DAYS OF WAITING ON REPAIRS, THAT THEY (DEALER) WERE WAITING FOR A RESPONSE FROM NISSAN HEADQUARTERS TO RUN TEST. FIX MY VEHICLE AND RUN ALL THE TEST YOU WANT BUT NOT AT MY SACRIFICE. THE DEALER SAID THAT THEY COULD NOT HELP ME WITH A RENTAL UNTIL NISSAN GAVE THE DEALER AN ANSWER AS FAR AS WHAT TEST TO RUN AND IF TO REPAIR THE VEHICLE, WHICH IS UNDER WARRANTY. THE DEALER JUST SAID, SORRY BUT WE CAN'T DO ANYTHING. IT WASN'T UNTIL NINE DAYS LATER THAT THE DEALER GAVE ME A RENTAL CAR, ONLY, AFTER MY DAD LIT THE FIRE. I WAS INCONVENIENCED GETTING OFF WORK, VERY LATE HOURS, WITH NO TRANSPORTATION. I INFORMED THE DEALER ABOUT MY LATE NIGHT DANGEROUS EXPERIENCES. IT SHOULD NOT TAKE, LET'S SEE, I'M ON DAY TWELVE AS OF THIS COMPLAINT TO FIX A WARRANTY PROBLEM. THESE CVT TRANSMISSIONS HAVE BEEN A LONG, ONGOING PROBLEM WITH NISSAN. THIS IS A NIGHTMARE FOR ALL NISSAN OWNERS AND NISSAN SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THESE ISSUES AND IGNORING THEIR ISSUES. NISSAN PUTS THE BLAME ON THE CAR OWNERS SO THAT THEY CAN PAY. THIS IS WRONG. VERY DISAPPOINTED IN A REPUTABLE COMPANY. NO LONGER REPUTABLE FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588035May 13, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587798May 12, 2014
SUSPENSION
WHEN BACKING OUT OF THE GARAGE THIS MORNING I HEARD A GRINDING NOISE, PULLED BACK IN. GOT OUT, LOOKED FOR A FLAT TIRE OR SOME OBJECT BEING DRAGGED UNDER THE CAR, DIDN'T SEE ANYTHING UNUSUAL AND TRIED TO BACK OUT AGAIN, SAME GRINDING NOISE. GOT A FLASHLIGHT AND NOTICED THE COIL SPRING ON THE FRONT PASSENGER SIDE WAS RESTING ON THE TIRE. LOOKING CLOSER, FOUND A LARGE PIECE OF THE COIL SPRING BROKEN OFF AND SITTING JUST BEHIND THE WHEEL WELL ON THE GROUND. CAR DROVE FINE LAST NIGHT, SPRING BROKE OFF AT SOME POINT BEFORE I LEFT FOR WORK THIS MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587916May 12, 2014
ELECTRICAL SYSTEM
I AM WRITING WITH TO PROVIDE NOTIFICATION ABOUT A SERIOUS SAFETY ISSUE WITH MY VEHICLE, A 2012 NISSAN VERSA, PURCHASED ON OCTOBER 11, 2011 WITH APPROXIMATELY 42,000 MILES. MY CAR IS UNSAFE TO DRIVE, AND AFTER SEVERAL FAILED ATTEMPTS TO HAVE NISSAN ADDRESS THE ISSUE, I BELIEVE THAT IT IS MY DUTY TO REPORT THIS ISSUE. ON MARCH 10, 2014 I WAS DRIVING MY VEHICLE ON THE HIGHWAY AND NOTICED THAT THE TACHOMETER WAS OSCILLATING RAPIDLY, EVEN THOUGH I WAS DRIVING AT A CONSTANT SPEED VIA CRUISE CONTROL. OVER THE NEXT SEVERAL DAYS THIS ISSUE CONTINUED TO PERSIST BOTH UNDER LOCAL AND INTERSTATE DRIVING CONDITIONS. ON MARCH 15, 2014 I WAS DRIVING MY CAR WHEN IT SUDDENLY STOPPED RUNNING. TO FIX THE PROBLEM I HAD TO COME TO A STOP, PUT THE CAR IN PARK, TAKE MY KEY OUT OF THE IGNITION, AND COMPLETELY RESTART THE CAR. SHORTLY THEREAFTER THIS ISSUE OCCURRED WHILE I WAS DRIVING ON A HIGHWAY AT A HIGHWAY SPEEDS. ON MARCH 17, 2014 I BROUGHT MY VEHICLE TO NISSAN FOR CONSULTATION. IT TOOK THEM THREE WEEKS TO DIAGNOSE THE PROBLEM, AT WHICH TIME THEY SAID THAT CAR NEEDED A NEW WIRING HARNESS. WHILE THEY INITIALLY SAID THAT THE PROBLEM WOULD BE COVERED UNDER WARRANTY, THEY SUBSEQUENTLY RETRACTED THIS AND REFUSED TO COVER IT. I APPEALED TO CORPORATE NISSAN TWICE ADVISING THAT THIS IS NOT A NORMAL REPAIR BUT A SERIOUS, POTENTIAL LIFE THREATENING SAFETY ISSUE AND THEY REJECTED MY APPEALS. PLEASE NOTE THAT NISSAN CONFIRMED THAT MY VEHICLE IS NOT THE ONLY VERSA THAT HAS THIS PROBLEM, THUS OTHER NISSAN OWNERS MAY BE SUBJECT TO THE SAME UNSAFE WIRING HARNESSES. SINCE I AM UNABLE TO AFFORD THE $2000 REPAIR COST FOR A NEW HARNESS, I HAVE BEEN FORCED TO DRIVE MY VEHICLE AS-IS, WHICH IS A DANGER TO ME AND OTHER DRIVERS ON THE ROAD. IF MY VEHICLE STOPS RUNNING WHILE I'M ON THE HIGHWAY I COULD CAUSE A VERY SERIOUS ACCIDENT, AND NISSAN HAS SHOWN MINIMAL INTEREST IN ACKNOWLEDGING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587480May 9, 2014
SUSPENSION
WHILE REVERSING OUT OF MY PARKING SPACE AT HOME THE FRONT DRIVERS SIDE DROPPED AND I HEARD A LOUD NOISE. AFTER INSPECTION I FOUND A PIECE OF COIL SPRING ON THE GROUND WHERE I HAD BEEN PARKED. THE PIECE THAT BROKE WAS ABOUT 4" LONG AND IT APPEARS TO HAVE BROKEN BEFORE AS BOTH ENDS WERE JAGGED ONE BREAK RUSTY AND THE OTHER BREAK WAS CLEAN. CHECKING ONLINE THIS APPEARS TO BE A COMMON PROBLEM AND OFTEN SHREDS THE WHEEL WHEN IT HAPPENS. IF THIS HAPPENS AT SPEED IT COULD BE A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586397May 4, 2014
SUSPENSION
PULLING OUT OF OUR GARAGE, THERE WAS A "POP" NOISE AND LATER WE FOUND ON THE GARAGE FLOOR A PIECE OF THE COIL SPRING FROM THE FRONT PASSENGER SIDE HAD BROKEN OFF WHERE IT COMES INTO CONTACT WITH THE STRUT PLATE THAT HOLDS IT IN PLACE AT THE BOTTOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586444May 4, 2014
SUSPENSION
COIL SPRING ON FRONT DRIVER SIDE, SNAPPED WHILE DRIVING. MADE A LOUD BANG NOISE. COULD HAVE CAUSED AN ACCIDENT IF THE SPRING HAD SLIPPED OFF AND STABBED THE TIRE. LUCKILY THE SPRING STAYED ON. IT WAS A CLEAN BREAK NO RUST PRESENT. METAL SEEMS VERY BRITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585826May 1, 2014
SUSPENSION
I HAD THE CAR IN REVERSE TO BACK OUT OF GARAGE AND HEARD A GRINDING SOUND. I STOPPED TO LOOK AT THE CAR BUT DIDN'T SEE ANYTHING OBVIOUS. I TRIED DRIVING AGAIN BUT STOPPED AFTER A FEW FEET AND CALLED MY MECHANIC. HIS GARAGE IS ABOUT A HALF MILE AWAY SO I TRIED TO DRIVE SLOWLY THERE BUT SUDDENLY THERE WAS A LOUD BANG AND THE CAR FELT LIKE IT HIT THE ROAD ON THE RIGHT FRONT SIDE. THE TIRE WAS FLAT. THE DIAGNOSIS IS A BROKEN COIL SPRING, WHICH I HAVE SINCE LEARNED IS A COMMON DEFECT ON THE VERSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585751April 30, 2014
SUSPENSION, WHEELS, STEERING
ON THE 21ST OF APRIL 2014 MY WIFE LEFT WORK. AS SHE WAS REVERSING THE CAR SHE HEARD A LOUD GRINDING NOISE AND THEN A BOOM. THE FRONT RIGHT TIRE BLEW OUT. SHE FOUND A LARGE SHEERED OFF METAL PIECE UNDERNEATH THE CAR. WE TOOK THE CAR IN THE NEXT DAY TO A PROFESSIONAL SERVICE. THEY FOUND OUT THAT THE SPRING WAS COMPLETELY DESTROYED. THE COST TO FIX EVERYTHING INCLUDING THE TIRE WAS $720. THE WORSE PART IS THAT THEY ONLY HAD OEM PARTS AVAILABLE. THIS MEANS THAT THEY HAD TO PUT THE SAME DEFECTIVE SPRINGS BACK ON OUR CAR. AFTER I FILED A REPORT WITH CONSUMER AFFAIRS NISSAN CONTACTED ME BACK SAYING THAT THEY WILL NOT HONOR THIS DEFECTIVE PART. WE PURCHASED OUR CAR IN THE SUMMER OF 2010. THE SPRING LASTED ONLY FOUR YEARS. HAD THIS BEEN ON THE HIGHWAY MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED, ESPECIALLY DURING THIS RECENT WINTER. THIS IS OUR ONLY CAR AND WE HAVE THREE CHILDREN UNDER THREE YEARS OLD. NO ONE SHOULD BUY A NISSAN VERSA, PERIOD, IF THEY CARE ABOUT THE SAFETY OF THEIR FAMILY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585580April 29, 2014
AIR BAGS
THIS IS MY THIRD EMAIL TO YOU. I AM NOT GETTING ANYWERE.WE DROVE TO SARATOGA SATURDAY AND STORMVILLE ON SUNDAY AND MY AIRBAG LIGHT WAS ON 3/4 OF THE WAY BACK AND FORTH, THIS IS A SAFETY PROBLEM THAT NEEDS FIXING.ASAP *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585327April 28, 2014
SUSPENSION
I WAS DRIVING APROX. 30 MPH WHEN I HEARD A SNAP IN THE FRONT.THE CAR PULLED TO THE LEFT AND WENT IN THE OPPOSITE LANE OF TRAFFIC. I GOT OUT AND FOUND A PIECE OF BROKEN OR SNAPPED COIL SPRING UNDER MY VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585377April 28, 2014
SUSPENSION
WHILE TRAVELING AT LOW SPEED, UNDER 25 MILES PER HOUR, ON A SMOOTHLY PAVED ROAD, I HEARD A LOUD BANG FOLLOWED BY A RATTLING SOUND IN THE LEFT FRONT WHEEL WELL. AFTER PULLING OVER I FOUND A PART OF A COIL SPRING IN THE ROAD. AFTER LOOKING AT THE COIL SPRING IN THE WHEEL WELL I NOTICED THAT THE END WAS BROKEN AND JAGGED AND MATCHED THE BROKEN PIECE OF COIL THAT WAS LEFT ON THE ROAD. I DO NOT DRIVE OFF ROAD AND HAVE MAINTAINED MY VEHICLE WELL. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THIS COIL PRIOR TO THE BREAK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585040April 26, 2014
SUSPENSION, WHEELS
I WAS PULLING INTO A PARKING SPOT AND I HEARD A LOUD SNAPPING NOISE FROM THE FRONT LEFT OF THE CAR. I WAS ABLE TO DRIVE THE CAR HOME AS NOTHING APPEARED TO BE BROKEN. WHEN I TOOK THE WHEEL OFF I NOTICED THE SPRING HAD SNAPPED AND WAS RUBBING AGAINST MY TIRE. I WILL HAVE TO REPLACE MY TIRE BECAUSE IT RUBBED OFF A SIGNIFICANT AMOUNT OF RUBBER. I AM LUCKY THE TIRE DIDN'T BLOW WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584979April 25, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, A GRINDING NOISE WAS HEARD. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND NOTICED IT WAS THE DRIVER'S SIDE FRONT COIL SPRING THAT HAD FALLEN OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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