Nissan Versa Complaints

3,327 consumer complaints on file.

#10598404June 15, 2014
SUSPENSION
OUR DAUGHTER WAS PULLING OUT OF OUR DRIVEWAY WHEN SHE HEARD A LOUD POP AND THE RIGHT FRONT OF CAR NOSE DOWN . SHE THEN BACKED BACK INTO THE DRIVEWAY AND CALLED ME. WHEN I CAN HOME I JACKED THE FRONT PASSENGER SIDE UP AND REMOVED THE TIRE TO FIND COIL SPRING HAD BROKE AND CUT A GROVE IN THE SIDEWAY OF THE TIRE.I FOUND THE OTHER PART OF THE COIL SPRING LAYING OUT IN THE ROAD 10 FEET FROM OUR DRIVEWAY.WHILE I WAS WORKING ON THE CAR I ASKED MY DAUGHTER TO CALL THE NISSAN DEALER ABOUT REPAIR COST WHICH THEY DID CALL BACK WITH BUT SHE SAID THE SERVICEMAN NEVER ASKED WHAT HAD HAPPENED. THIS IS A PROBLEM AND A SAFETY ISSUE WHICH NEEDS TO BE ADDRESSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597324June 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO A HOSPITAL FOR MEDICAL ASSISTANCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10597347June 10, 2014
TIRES, TIRES:TREAD/BELT
FUZION TOURING 185/65R15 FUZTOUR BLEW OUT ON INTERSTATE 75 NEAR WILDWOOD FLORIDA. DRIVER SIDE FRONT. REPLACED UNDER PRORATED WARRANTY. SECOND TIRE FROM SAME SET BLEW OUT IN A VERY SIMILAR FASHION ON JUNE 6, 2014 ON INTERSTATE 75. LUCKILY, NO ACCIDENT OR INJURY. CONTACTED BRIDGESTONE AND THE TIRE CHOICE WHERE PURCHASED (BY PREVIOUS OWNER). SINCE I AM NOT THE PURCHASER, THEY WILL NOT DO ANYTHING. MY PRIMARY CONCERN IS THAT TIRES WITH LESS THAN 11,000 MILES BLOW OUT AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597004June 9, 2014
VEHICLE SPEED CONTROL, STRUCTURE
I WAS STOPPED AT A RED LIGHT IN THE LEFT TURN LANE AND WAS CHANGING RADIO STATIONS. I LOOKED UP AND NOTICED THE CAR IN FRONT OF ME WAS ALREADY GOING THROUGH THE INTERSECTION, SO I PUT MY FOOT ON THE GAS PEDAL AND ACCELERATED QUICKLY. AS I APPROACHED THE INTERSECTION (STOP LINE) I ATTEMPTED TO REMOVE MY FOOT FROM THE GAS PEDAL, BUT COULD NOT, BECAUSE MY FOOT WAS STUCK. I USED MY RIGHT HAND TO GRAB MY LEG, AND PULLED HARDER, IMMEDIATELY BRAKING HARD, THEN BACKING MY FOOT OF THE BRAKE AS I SQUEALED AND SKIDDED AROUND THE CORNER, ALMOST GOING OVER THE CURB AND CRASHING. AFTER PARKING THE CAR IN A SAFE SPOT, I INSPECTED THE GAS PEDAL AREA TO DETERMINE WHAT HAPPENED. THE PLASTIC PIECE THAT COVERS THE CENTER CONSOLE EXTENDS AROUND TO JUST NEXT TO THE GAS PEDAL. IT ATTACHED WITH A PLASTIC PRESS FIT LOCK SEVERAL INCHES FROM THE EDGE, LEAVING THE EDGE UNSECURED. THE CORNER OF THAT PLASTIC PANEL WEDGED BETWEEN THE SOLE AND LEATHER UPPER OF MY WORK BOOTS, PREVENTING ME FROM TAKING MY FOOT OFF THE GAS PEDAL. *TR ... UPDATED 03/19/15*BF UPDATED 6/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596802June 7, 2014
SUSPENSION
I WENT TO PUT MY CAR INTO GEAR AND I MY FRONT END DROPPED AND I HEARD A METAL HITTING THE ROAD SOUND. I GOT OUT AND SAW BY LEFT FRONT END HAD DROPPED 3-4 INCHES AND A PIECE OF MY COIL SPRING ON THE GROUND. I HAD TO GET THE CAR TOWED AND REPAIRED FOR OVER $580. THANK GOD I WASN'T DRIVING 65 AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596679June 6, 2014
SUSPENSION
HEAVY METAL SOUND (AS WHEN YOU DRIVE OVER A LOOSE MANHOLE COVER) COMES FROM THE FRONT PASSENGER SIDE. INSPECTION SHOWED THAT THE COIL SPRING SNAPPED CLEAN - NO RUST. THE SNAPPED COIL WAS NOT CAUSED BY HITTING A POTHOLE OR OTHER ABNORMAL DRIVING. NORMAL CITY & MOSTLY HIGHWAY DRIVING. AN INDEPENDENT AND TRUSTED MECHANIC STATED METAL FATIGUE AND ESTIMATED THE REPAIR AT $800 (BOTH SIDES WILL BE REPLACED). PARTS RANGE FROM $174 - $250 DEPENDING ON THE BRAND. I HAVE NOT CONTACTED NISSAN OR THE DEALER TO SEE IF THIS MIGHT BE COVERED OUT-OF-WARRANTY AS A CUSTOMER SATISFACTION BASIS. THIS IS THE SECOND METAL FAILURE ON THE VEHICLE. LAST YEAR, THE EXHAUST PIPE JUST FELL APART AT THE WELD. AGAIN, RUST WAS NOT THE CAUSE. THERE ARE NUMEROUS REPORTS OF BOTH ISSUES IN MANY PLACES. NISSAN CANADA (OR DEALERS) SEEMS TO BE MORE WILLING TO REPAIR THE FAULTS THAN US COUNTERPARTS. THERE IS ONLY ONE RECALL (GARMIN) FOR THE NISSAN VERSA. THE COIL SPRING IS DEFINITELY A SAFETY CONCERN - A CLEAN BREAK ON A COIL SPRING IS EXTREMELY SHARP AND CAN RESULT IN TIRE PUNCTURE. AT HIGH SPEEDS THIS WOULD BE FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596681June 6, 2014
POWER TRAIN
TRANSMISSION FAILED AND NEEDS TO BE REPLACED. THIS VERSA WAS PART OF THE RECALL FOR TRANSMISSION SAFETY. NISSAN REFUSES TO COVER THE REPLACEMENT BECAUSE IT WAS 4000 MILES OUTSIDE OF THE WARRANTY. I DO NOT BELIEVE ALL THE KINKS ARE WORKED OUT. I RECOMMEND NOT PURCHASING A NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595929June 3, 2014
SUSPENSION, SUSPENSION:FRONT:SHOCK ABSORBER
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE SUDDENDLY MADE A LOUD NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THE VEHICLE WAS TILTED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE SHOCK SPRING HAD FRACTURED. IN ADDITION, THE TECHNICIAN MADE THE CONTACT AWARE THAT THE MANUFACTURER NO LONGER PRODUCES THE PART NEED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595373June 1, 2014
ELECTRICAL SYSTEM
WHEN THE PROBLEM INITIALLY HAPPENED, I WOULD HAVE TO PUSH THE REAR DEFROSTER BUTTON HARD (AND SOMETIMES WIGGLE IT) IN ORDER TO MAKE IT WORK. HOWEVER, AFTER A WEEK OF DOING THAT TO GET THE SNOW, FROST, AND FOG OFF MY REAR WINDSHIELD, THE BUTTON NO LONGER WORKS (I.E. THE LIGHT INDICATOR DOES NOT COME ON, NOR DOES THE REAR DEFROSTER TURN ON). AFTER CHECKING ALL MY FUSES (IN THE HOOD AND CABIN) AND FINDING THAT THE FUSES WERE IN PERFECT WORKING ORDER, I BEGAN TO LOOK ON VARIOUS NISSAN VERSA FORUM SIGHTS TO SEE IF I COULD TROUBLESHOOT THE MATTER. AFTER TYPING MY PROBLEM IN, NUMEROUS NISSAN FORUMS POPPED UP DISCUSSING THIS EXACT PROBLEM. MANY PEOPLE HAVE STATED THAT THE REASON THE REAR DEFROSTER DOES NOT WORK IS DUE TO AN INFERIOR A/C CONTROLLER. I UNDERSTAND THAT TIMES ARE TOUGH AND COMPANIES WANT TO MAKE MONEY BY USING CHEAP PARTS, HOWEVER WHEN IT COMES TO SAFETY THIS SHOULD NOT BE THE ISSUE. I COPIED THIS FROM A PREVIOUS INCIDENT REPORTED. THIS IS A SAFETY PROBLEM AND SHOULD RESULT IN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595426June 1, 2014
SUSPENSION
WE HAVE HAD TWO 2009 NISSAN VERSA FOR MY SON'S TO DRIVE AFTER COMPLETING BOOT CAMP IN THE USMC. AFTER FRIDAY'S FAILURE, BOTH VEHICLES HAVE BROKEN COIL SPRINGS IN THE FRONT SUSPENSION. FORTUNATELY, HE WAS NOT TRAVELING DOWN THE ROAD AND WAS ONLY BACKING OUT OF THE DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595215May 30, 2014
SUSPENSION, STEERING
I PURCHASED THIS CAR NEW AND IT WAS PASSED ON TO MY DAUGHTER. NO ACCIDENTS PRIOR TO THE INCIDENT THAT I AM REPORTING. IN APRIL, MY GRANDSON CALLED HIS FATHER AND SAID THAT HE HAD A FLAT TIRE. UPON INSPECTION, THIS FLAT TIRE WAS CAUSED BY BROKEN RIGHT FRONT COIL SPRING. I AM GLAD THAT THE CAR WAS PARKED WHEN IT HAPPENED. MILEAGE ON THE CAR WAS ABOUT 34,000 MILES. I AM VERY UPSET ABOUT THIS BECAUSE THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. MY GRANDSONS ARE SPECIAL TO ME. THIS VEHICLE SHOULD BE RECALLED FOR INSPECTION AND OR REPLACEMENT OF THE COIL SPRINGS ON ALL OF THE VERSA AUTOMOBILES. THIS IS A DEFINITE SAFETY ISSUE. IS NISSAN GOING TO SWEEP IT UNDER THE TABLE LIKE ANOTHER MANUFACTURER? THE REPAIRS COSTS $217 WHICH WAS A VERY REASONABLE AMOUNT. THE POSSIBLE RISK IS NOT REASONABLE. I JUST CHECKED THE WEB SITE SO THIS SHOULD BE INCIDENT NUMBER 44 THAT IS REPORTED TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595235May 30, 2014
POWER TRAIN
THIS IS A FOLLOWUP TO NHTSA ID NUMBER: 10565392: THE MORNING OF MARCH 21, 2014, MY DAD DIED. I FOUND OUT AT ABOUT NOON, WENT HOME TO MAKE PLANE RESERVATIONS AND PACK, THEN DROVE TO THE NEAREST AIRPORT, ABOUT AN HOUR AND A HALF AWAY, MOSTLY INTERSTATE. LESS THAN AN HOUR IN, I STARTED HAVING TROUBLE, SO I STOPPED TO EAT LUNCH AND LET THE CVT COOL. SHORTLY AFTER I STARTED OUT AGAIN, ONE EXIT BEFORE THE AIRPORT EXIT, THE CAR SUDDENLY DROPPED TO 40MPH -- IN A 70MPH ZONE -- AND KEPT LOSING POWER. I HAD BARELY ENOUGH POWER TO GET OFF THE FREEWAY AND COAST INTO A GAS STATION. I HAD IT TOWED TO A NISSAN DEALER, RENTED A CAR, RESCHEDULED MY FLIGHT FOR THE NEXT DAY, AND BOOKED A ROOM IN A HOTEL. I WAS GONE FOR OVER A WEEK. IT TOOK A WHOLE WEEK FOR THE DEALER JUST TO GET PERMISSION TO REPLACE THE CVT AFTER THE MECHANIC "PULLED CVT OIL PAN AND FOUND EXCESSIVE METAL SHAVINGS IN PAN AND INSIDE TRANSMISSION", SO I HAD TO RENT ANOTHER CAR TO GET HOME AND TO WORK THE NEXT FEW DAYS. THE INVOICE ONLY SAID "ALL NISSAN GENUINE PARTS CARRY A 12 MONTH/12,000 MILE WARRANTY", SO I ASKED IF THAT WAS THE CASE FOR THE CVT AS WELL. THE RESPONSE WAS SO OUTRAGEOUS, I ASKED FOR IT IN WRITING. I WAS TOLD THAT, IF I HAD BOUGHT AN SUV, THE CVT WOULD BE WARRANTIED FOR 120,000 MILES, BUT AS I OWNED A VERSA, IT WAS ONLY WARRANTIED FOR 20.5 MONTHS OR 60,000 MILES, WHICHEVER CAME FIRST. I HAD ONLY HAD THE CAR FOR ABOUT 1.5 YEARS BEFORE THE ORIGINAL CVT STARTED TO GO. IT DIED AT 2 YEARS 4 MONTHS AND 34,167 MILES, WHICH MEANS THIS CVT IS WARRANTIED TO LAST LESS TIME AND MILEAGE THAN THE ORIGINAL. IT ALSO MEANS THE CAR IS INTENDED TO LAST LESS THAN THE 5 YEARS IT WILL HAVE TAKEN TO PAY OFF THE LOAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594284May 27, 2014
STEERING, ELECTRICAL SYSTEM
THE INTELLIGENT KEY WILL NOT START THE CAR, EVEN WHEN USING THE ACTUAL KEY AND NOT THE REMOTE. THE CAR BEEPS FOUR TIMES AND DISPLAYS A RED CAR ON THE DASH. WHEN I PUT THE KEY IN THE IGNITION, IT WILL NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594434May 27, 2014
SERVICE BRAKES
I READ THAT NHTSA IS INVESTIGATING THE 2013 + 2014 NISSAN VERSA AND SENTRA. I HAVE A 2012 AND HAVE BEEN HAVING BRAKE ISSUES TOO. MY REAR BRAKE SHOES NEEDED REPLACEMENT DUE TO LOUD NOISES COMING FROM MY REAR BRAKES. SOMETIMES MY BRAKE PEDAL DOES NOT GO DOWN PROPERLY. IT IS SUPPOSE TO GO DOWN SMOOTHLY, BUT SOMETIMES IT DOESN'T NORMALLY GO DOWN LIKE IT IS SUPPOSE TO AND IT FEELS LIKE SOMETHING RUBBING THE BRAKES MAKING IT HARDER TO PRESS ON THE BRAKES. ALSO, THIS HAS HAPPENED TO ME ONCE WHICH HAS CONCERNED ME WHERE I AM STOPPED AT A STOPLIGHT AND MY CAR WILL STILL INCH FORWARD EVEN THOUGH MY FOOT IS PRESSING ON THE BRAKES. MY NISSAN DEALER COULD NOT FIND ANY ISSUES WITH ANYTHING, BUT DUE TO THE EXCESSIVE NOISE FROM MY REAR BRAKES, THEY REPLACED THE REAR BRAKE SHOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593621May 23, 2014
SUSPENSION
5/18/14 PULLING OUT OF A PARKING SPOT (IN REVERSE) HEARD A HORRIBLE NOISE (GRINDING/CRUNCHING) FRONT LEFT WHEEL. BROUGHT CAR DIRECTLY HOME, BUT EVERY POTHOLE HIT FELT LIKE THE CAR WAS HITTING THE ROAD. 5/20/14 BROUGHT CAR TO MECHANIC TO CHECK OUT FRONT END. WAS INFORMED THAT LEFT SUSPENSION COIL SPRING BROKE. I WAS FORTUNATE THAT IT DID NOT HAPPEN ON THE HIGHWAY OR DAMAGE STRUTS OR TIRE. NEEDED TO REPLACE BOTH COIL SPRINGS AT A COST OF $544.41. I FEEL THIS IS A DEFECT IN THE COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593373May 22, 2014
SUSPENSION, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TIRE TREAD SEPARATED AND THE BACK SIDE OF THE RUBBER BECAME SEPARATED FROM THE RIM. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE SUSPENSION SPRING AND THE COIL TIE WERE FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593459May 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 NISSAN VERSA . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE DOOR AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10592780May 20, 2014
SUSPENSION
HEARD A LOUD SNAPPING OR CRACKING NOISE AND THEN THE FRONT PASSENGER SIDE OF CAR DROPPED DOWN. HAD TOWED TO LOCAL REPAIR FACILITY AND HAVE BEEN TOLD THAT THE SPRING COIL IN THE STRUT ASSEMBLY WAS BROKEN AND NEEDED TO BE REPLACED. THE CAR IS LESS THAN 4 YEARS OLD AND HAS ONLY 44,000 MILES ON IT. CALLED DEALER AND WAS TOLD THAT IT WAS OUT OF WARRANTY AND DID NOT COVER THIS. I DO NOT BELIEVE THIS PART SHOULD BREAK LIKE THIS AND HAVE BEEN READING THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON-LINE BUT NISSAN WILL NOT HELP. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED IT COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592325May 19, 2014
AIR BAGS
BACK IN APRIL OF 2013 I GOT INTO A CAR ACCIDENT WHERE I REAR ENDED A STOPPED VEHICLE GOING 40-50MPH. MY AIRBAGS DID NOT DEPLOY, WHICH RESULTED IN THE INJURY OF MYSELF (THE DRIVER), AND BOTH OF MY PASSENGERS. I HIT THE WINDSHIELD AND GOT A CONCUSSION. MY PASSENGER IN THE FRONT OF THE CAR RECEIVED A FRACTURE ON HER COLLAR BONE BECAUSE THE AIRBAGS DID NOT DEPLOY. *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10592366May 19, 2014
SUSPENSION
PULLING OUT OF DRIVEWAY, HEARD A "POP" NOISE AND LATER FOUND ON THE FLOOR A PIECE OF THE COIL SPRING FROM THE FRONT PASSENGER SIDE. HAD BROKEN OFF WHERE IT COMES INTO CONTACT WITH THE STRUT PLATE THAT HOLDS IT IN PLACE AT THE BOTTOM. I CALLED THE DEALERSHIP, THEY SAY NISSAN WON'T COVER IT BECAUSE ITS COVERED ONLY UP TO 3YR/30000MILES. I'M CALLING NISSAN TOO BUT NEED TO CAR SO HAVING IT TOWED TO MY MECHANIC TO REPLACE THE COIL. COIL SPRING COSTS $111.80. I'M SURE WITH PARTS AND SERVICE, IT WOULD BE HIGHER THAN THAT. THERE SHOULD BE THE NISSAN RECALL FOR THIS. THIS IS POTENTIALLY FATAL CRASH PROBLEM. NISSAN BETTER DO THE RECALL OR GET READIED TO BE SUED BY SOMEONE SOON. I READ THE SAME PROBLEM IN CANADA VERSA FORUMS TOO. P.S. SORRY ABOUT THE ALL CAPS. THIS IS THE ONLY WAY TO TELL HOW UPSET I'M. I USE THIS CAR TO COMMUTE MY TWO LITTLE DAUGHTERS TO SCHOOL DAILY. I WOULD NOT WANT THIS SPRING TO SNAP AT HIGHWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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