Nissan Murano Complaints

5,967 consumer complaints on file.

#11220854June 18, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220554June 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH AND TURNING INTO A PARKING LOT, THE VEHICLE ACCELERATED FORWARD AND THE OIL CONSUMPTION INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE FRONT BUMPER WAS DAMAGE ON BOTH VEHICLES. NO POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11220694June 17, 2019
VISIBILITY/WIPER
SUNVISOR NOT STAYING IN PLACE, FALLS TO IMPAIR VISIBILITY. BOTH SUNVISORS HAVE FAILED AND WILL NOT STAY UP, OR IN A POSITION. NISSAN IS NOT INTERESTED IN THE SAFETY OF ITS OWNERS/DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220750June 17, 2019
SERVICE BRAKES, ENGINE, STEERING
TAKATA RECALL MULTIPLE TIMES THE CAR WHILE IN MOTION WANTS TO CUT OFF OR WON'T DRIVE. I WAS DRIVING AND IT WASN'T WANTING TO DRIVE. I PULLED INTO A PARKING LOT TO MY RIGHT. THEN AS I ENTERED THE PARKING LOT THE CAR TURNED OFF COMPLETELY BY ITSELF AND I COULDN'T USE MY BREAKS OR STEERING WHEEL. I ENDED UP RUNNING IT INTO A CURB TO BE ABLE TO COME TO A COMPLETE STOP. I HAVE READ THAT THERE IS A RECALL ON 2005-2007 NISSAN. I LOOKED UP MY VIN NUMBER TO SEE IF THERE WAS A RECALL AND IT SAYS THERE WAS NOT A RECALL ON MY VECHILE BUT OTHER NISSAN OWNERS HAVE BEEN HAVING THE SAME PROBLEM. I HAVE A BABY AND DON'T NEED MY NISSAN SHUTTING OFF AND CAUSING AN ACCIDENT WHILE I HAVE MY BABY IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220751June 17, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING ON THE STREET OR HIGHWAY ABS LIGHT COMES ON THEN VEHICLE STALLS AND ROLLS AT ABOUT 2 MPH AND THE CAR DOESN'T RESPOND WHEN I PRESS THE GAS PEDAL. USUALLY THE ABS LIGHT TURNS OFF THEN I CAN DRIVE NORMALLY. THE LAST TIME THIS HAPPENED THE CAR TURNED OFF I HAD TO PUSH IT OUT OF THE STREET AND IT WOULDN'T START UP FOR A COUPLE OF HOURS, THEN THE ABS LIGHT CAME ON AGAIN AND THEN IT STALLS WITH NO RESPONSE WHEN PRESSING THE GAS PEDAL. THIS HAS HAPPENED OVER 10 TIMES EVEN AFTER REPLACING THE BRAKES AND CHECKING ALL THE SENSORS, CHECKING THE BATTERY AND ALL OF THE CONNECTIONS AND FLUIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220414June 16, 2019
ENGINE
TAKAYUKI ENGINE MALFUNCTIONS WHILE IN MOTION ENGINES LIGHT BLINKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219676June 13, 2019
POWER TRAIN
WHILE GETTING AN OIL CHANGE AT 62000 MILES, IT WAS NOTED THAT THERE WAS A LEAK AROUND THE TRANSMISSION. WE TOOK THE VEHICLE TO THE NISSAN DEALER AND THE NTED THE TRANSMISSION CASING WAS CRACKED. THE CRACK IS A STRUCTURAL FAILURE, NOT TGE RESULT OF A PHYSICAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219626June 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TAKARA RECALL : WHILE THE CAR IS IN MOTION THE ENGINE WILL SHUT OFF AT RANDOM. WHEN THE ENGINE SHUTS OFF THE CAR IS PULLED ALONG THE SIDE OF THE ROAD, AND WILL START AGAIN. THIS HAS HAPPENED ON MULTIPLE, ALMOST CAUSING SERIOUS CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219162June 11, 2019
FUEL/PROPULSION SYSTEM
TWO DANGEROUS ISSUES. FIRST IS WHEN I AM WAITING TO PULL INTO TRAFFIC AND HAVE TO GIVE IT A FAST START. THE CAR TOTALLY FAILS AS I DO THIS. I MOVE ABOUT 5 FEET AND THE CAR DOES NOTHING, LEAVING ME HANGING OUT WITH TRAFFIC APPROACHING. EVENTUALLY, AFTER PUSHING THE GAS PEDAL, IT RESPONDS. THE SECOND ISSUE HAPPENED RECENTLY. THE CAR WOULD NOT DRIVE MORE THAN 30 MPH. I WAS DRIVING DOWN A TYPICAL RURAL ROAD AND THE CAR JUST GAVE UP, ALLOWING ME TO GO 30 MPH AT THE MOST. EVENTUALLY COOPERATED AFTER I STOPPED. BOTH PROBLEMS ARE VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219203June 11, 2019
SERVICE BRAKES
I DEPRESSED THE BRAKE PEDAL NORMALLY AND FELT THE BRAKING ACTION START, AGAIN NORMALLY, BUT WHEN I APPLIED MORE PRESSURE, THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STOPPED THE VEHICLE. THE MECHANIC INDICATED I NEED NEW BRAKE PADS AND MASTER CYLINDER. AFTER THE REPAIRS THE BRAKES STILL DID NOT WORK. THEY FOUND A PROBLEM WITH THE 2009 MURANOS BUT WILL DO NOTHING FOR THE 2010 WITH THE SAME PROBLEMS. I CALLED NISSAN AND THEY SAID TOO BAD. CASE NUMBER 36007466
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219126June 10, 2019
VEHICLE SPEED CONTROL
I JUST BOUGHT THIS CAR USED, IN MARCH 2019. IT STARTED SHORTLY AFTER BUYING IT AND CONTINUES TO HAPPENED. . REPEATEDLY , WHILE CITY AND HIGHWAY DRIVING, A WARNING COMES ON 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION' AND THE CRUISE CONTROL IS DEACTIVATED. I TOOK IT BACK TO THE DEALER AND THEY SAID THIS WAS NORMAL. ITS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218599June 8, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPLE ANALYSIS THEY HAVE DETERMINED THE WIRE HARNESS CAN'T BE REPAIRED AND THAT THE WARRANTY COMPANY IS DECLINING THIS ELECTRICAL REPLACEMENT. THE TOP HAS RANDOMLY GOTTEN STUCK NUMEROUS AND UNPREDICTABLE TIMES, WHETHER AT HOME, AT WORK, A PUBLIC PARKING LOT, AT THE GROCERY STORE, AT A STOP LIGHT, ETC., AND I CAN'T CONTINUE TO SAFELY DRIVE THE CAR WHEN IT MALFUNCTIONS. SO I'M NOT ABLE TO SAFELY AND CONFIDENTLY USE IT. HELP ME PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218614June 8, 2019
ENGINE
CAMSHAFT POSITION 'A' - TIMING OVER - ADVANCED OR SYSTEM PERFORMANCE (BANKS 1 & 2). THIRD TIME IN AS MANY MONTHS; TWO REPAIRS MADE, THIRD TIME REQUIRED. CHECK ENGINE LIGHT COMES ON REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218626June 8, 2019
VISIBILITY/WIPER
I WAS DRIVING AROUND 50 MILES AN HOUR, HEARD A SMALL POP SOUND THEN MY SUNROOF EXPLODED. GLASS RAINED DOWN ON ME CAUSING ME TO SWERVE AND ALMOST WRECK. I WAS ON THE HIGHWAY AT THE TIME WITH NO VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218427June 7, 2019
VEHICLE SPEED CONTROL
JUNE 7 2019 MURANO PLATINUM 21,470 MILES DRIVING @VARIOUS SPEEDS, IN ANY WEATHER, A WARNING LIGHT COMES ON THAT READS "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I HAVE CHECKED THE SENSOR AND NOTHING IS OBSTRUCTING IT. IT WILL STAY ON FOR A FEW MINUTES AND THEN SHUT OFF, ONLY TO COME ON AGAIN. WHEN THIS HAPPENS, THE CRUISE CONTROL SHUTS OFF WITHOUT WARNING CREATING A HAZARDOUS SITUATION IN TRAFFIC WITH SUDDEN DECELERATION. THIS WARNING COMES ON MULTIPLE TIMES DURING ANY NORMAL DRIVING ON STREET, HIGHWAYS, BYWAYS, OR STANDING STILL. - INVERNESS, FL, USA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218237June 6, 2019
POWER TRAIN
WHILE STARTING FROM A STOP, THE CAR WILL NOT ACCELERATE FOR 5-10 SECONDS. THIS IS DANGEROUS IN INTERSECTIONS AND WHEN PULLING INTO TRAFFIC. FIRST EXPERIENCED PROBLEM AT 98K AND TOOK TO DEALER. DEALER COULD NOT DIAGNOSE OR RECREATE PROBLEM. NO CHECK ENGINE LIGHTS INDICATED. THIS PROBLEM HAS CONTINUED INTERMITTENLY AND IS NOW HAPPENING ON A REGULAR BASIS. AT 121K, TOOK TO DEALER EVEN THOUGH NO SERVICE LIGHTS ON AND WAS TOLD THE CVT TRANSMISSION NEEDS TO BE REPLACED. AS WELL, THE MOTOR MOUNTS AND FRONT BUSHING CONTROL ARMS NEED TO BE REPLACED. ALL 3 OF THESE ITEMS ARE REPORTED BY OTHER OWNERS. CVT WAS OFFERED TO OWNERS WITH 2003-2010 MODELS; HOWEVER, THE SAME ISSUE IS HAPPENING IN LATER MODELS, INCLUDING MY 2012. NISSAN NEEDS TO RECALL THESE YEARS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218364June 6, 2019
SEATS
I WAS TURNING ON A HIGHWAY LOOP AND I'M SHORT SO I HAD THE SEAT ALL THE WAY UP TO BE ABLE TO SEE. WHEN I STARTED TURNING THERE WAS A BUNCH OF CARS BEHIND ME AND THE BACK OF THE SEAT MADE A LOUD POPPING NOISE AND I HIT MY HEAD ON THE WINDOW BECAUSE THE BACK RIGHT OF IT GAVE OUT. I PULLED TO THE SIDE OF THE ROAD AND GOT MY SELF TOGETHER. THIS HAPPENED TO ANOTHER COWORKER WITH ANOTHER NISSAN MURANO BUT SHE HAD LESS PROBLEMS SINCE SHE'S A TALL WOMAN AND WHEN THE SEAT BROKE IT DIDN'T GO ALL THE WAY DOWN. LOOKING AT THE SEAT THE BACK RIGHT OF IT HAS A BIG METAL BAR PIECE THAT SNAPPED. IT NO LONGER GOES ALL THE WAY UP MAKING IT A HAZARD TO DRIVE WITHOUT GETTING IT FIXED. * DSY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11218135June 5, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO PALMETTO 57 NISSAN (16725 NW 57TH AVE, MIAMI GARDENS, FL 33055) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE FRONT PASSENGER SEAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218205June 5, 2019
SERVICE BRAKES
WITHOUT WARNING, WHILE IN MOTION THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. AFTER ANALYSIS, THE MECHANIC THOUGHT THAT IT MIGHT BE THE MASTER CYLINDER. IT WAS NOT, AND HE INDICATED THAT IT WAS THE ABS ACTUATOR OR AN ABS BRAKING ISSUE. I TOOK IT TO THE NISSAN DEALER AND THEY SAID THERE WERE NO BRAKE RECALLS AND THAT ANY SERVICE OR INVESTIGATION WOULD BE AT MY EXPENSE. THIS VEHICLE ONLY HAS 71,600 MILES ON IT AND THE BRAKING SYSTEM CERTAINLY SHOULD NOT BE COMPROMISED AT THIS POINT. IT IS A SAFETY ISSUE, THAT HAS BEEN HAUNTING NISSAN IN THE PAST, IS MY OPINION. I FEEL THAT NISSAN NEEDS TO TAKE CARE OF SERIOUSNESS OF THIS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217496June 3, 2019
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
I WAS RIDING ON THE HIGHWAY AND ALMOST GOT HIT A COUPLE OF TIMES. MY CAR JUST STALLED AN SHUT DOWN. IT IS A HAZARD CAUSE MYSELF AND MY KIDS COULD HAVE GOTTEN KILLED. I HAVE A NEW SERPENTINE BELT , BATTERY IS GOOD AN ALTERNATOR IS GOOD. MY CAR WAS DRIVING THEN ALL OF A SUDDEN IT JUST STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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