Nissan Murano Complaints

5,967 consumer complaints on file.

#11268260October 14, 2019
SERVICE BRAKES
I HAVE ALMOST GOTTEN INTO A FEW CAR ACCIDENTS BECAUSE THE BRAKE PEDAL ALL OF A SUDDEN GOES SOFT AND I HAVE TO PEDAL IT TO THE FLOOR. EACH TIME I'VE HAD TO PULL OVER TO THE SHOULDER TO AVOID THE ACCIDENT BECAUSE IT WASN'T ENOUGH TO STOP IN TIME. I CAN SEE THAT THIS IS AN ONGOING ISSUE AS MANY OTHER HAVE REPORTED THE SAME PROBLEM FOR THIS VEHICLE AND YEAR. NISSAN NEEDS TO GET IT TOGETHER AND FIX THIS ISSUE ASAP AS LIVES ARE AT RISK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268312October 14, 2019
UNKNOWN OR OTHER
REAR SUB FRAME RUSTED AND CAR COLLAPSING. DEALERSHIP AND CARMAKER DON'T CARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268395October 14, 2019
ELECTRICAL SYSTEM
WHILE DRIVING, A SAFETY LIGHT KEEPS COMING 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. THIS HAPPENS EVEN WITHOUT ANYTHING BLOCKING THE RADAR. THIS ALSO CONTROLS THE CRUISE CONTROL AND IF NOT WORKING CC GETS DISABLED. IT ALSO CONTROLS EMERGENCY BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268078October 12, 2019
POWER TRAIN
WHILE DRIVING A CANYON ROAD, MY CAR WAS WORKING NORMALLY AND THEN, ALL OF A SUDDEN, THE CAR WOULD NOT ACCELERATE. I PUSHED ON THE GAS AND THE RPMS WENT UP, BUT NO RESPONSE IN THE TRANSMISSION. THE CAR BEGAN TO SLOW DOWN AND I FINALLY GOT OUT OF TRAFFIC, WITHOUT CAUSING AN ACCIDENT. AFTER SETTING ON THE SIDE OF THE ROAD FOR ABOUT 10 MINUTES, THE CAR WORKED WITHOUT THE ISSUE FOR ABOUT 30 MINUTES. THEN IT HAPPENED AGAIN. SINCE I GOT HOME, IT RUNS FINE UNTIL IT GETS WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267824October 11, 2019
AIR BAGS
THE PASSENGER NO AIRBAG LIGHT INTERMITTENTLY APPEARS WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT OF MY NEW VEHICLE (APPROXIMATELY 3100 MILES). THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHEN THE SEAT IS IN AN UPRIGHT POSITION WHEN THE VEHICLE IS IN MOTION AND ONCE WHEN THE PASSENGER SEAT WAS RECLINED, ALSO WHILE THE VEHICLE WAS IN MOTION. THE NO AIR BAG LIGHT STAYS ON WHILE THE VEHICLE IS MOVING OR STOPPED AND SPORADICALLY TURNS OFF. THE CAUSE IS UNKNOWN. NISSAN SENT A SPECIALIST TO THE NISSAN DEALERSHIP TO REPAIR THIS ISSUE, AMONG OTHER THINGS. I WAS TOLD BY THE REPRESENTATIVE OF NISSAN CONSUMER AFFAIRS (THE "REP.") THAT THE SPECIALIST RESOLVED THE AIR BAG ISSUE BY MAKING 'A ADJUSTMENT", AND IT WAS NOT A REPAIR BECAUSE NO PARTS WERE REPLACEMENT. THIS 'ADJUSTMENT' DID NOT RESOLVE THE ISSUE. THE PASSENGER NO AIRBAG LIGHT CONTINUED TO SPORADICALLY APPEAR. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP AND SHOWED THEM ANOTHER VIDEO OF THE AIR BAG ISSUE. DESPITE THE VIDEOS OF THE AIRBAG ISSUE, THE DEALERSHIP AND THE REP. TOLD ME THAT "THEY COULD NOT FIND ANYTHING WRONG AND THE AIRBAG IS FUNCTIONING AS EXPECTED". I WAS ALSO TOLD BY THE REP THAT THE VIDEOS OF THE AIRBAG ISSUE WERE NOT SUFFICIENT, "NISSAN HAS TO CONFIRM IT". THE DEALERSHIP INDICATED THAT WHEN THE PASSENGER SEAT IS RECLINED MORE THAN 50% THE PASSENGER AND DRIVER SIDE AIRBAG COULD BE AFFECTED. THIS IS IRRELEVANT, BECAUSE THE NO AIRBAG LIGHT APPEARS WHEN THE PASSENGER SEAT IS IN THE UPRIGHT POSITION. THE AIRBAG IS NOT FUNCTIONING AS EXPECTED. NISSAN'S FAILURE TO DIAGNOSE WHAT IS WRONG WITH THE AIRBAD DOES NOT NEGATE THE FACT THAT THERE IS A SERIOUS DEFECT WITH THE AIRBAG THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY. IT IS CLEAR THAT THERE IS PASSENGER SIDE AIRBAG ISSUE AND NISSAN'S RESPONSE AS DISCUSSED ABOVE IS UNACCEPTABLE AND CREATES A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268012October 11, 2019
AIR BAGS
DRIVER AIRBAG WILL NOT DEPLOY ACCORDING TO THE NISSAN DEALER IN NORTON SHORES MI AIRBAG WARNING LIGHT CAME ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267381October 9, 2019
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE SRS SENSOR INDICATOR CONTINUED TO FLASH. THE VEHICLE WAS TAKEN TO POCATELLO NISSAN (1900 FLANDRO DR, POCATELLO, ID) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ALSO, WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE SEAT BACK MOVED BECAUSE THE SEAT FRAME WAS FRACTURED. THE SEAT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267408October 9, 2019
STEERING
MY VEHICLE MAKES A SCREECHING NOISE EVERY TIME THE STEERING WHEEL IS ROTATED TO THE LEFT OR ANY MOVEMENT IS MADE LEFTWARD. THE NOISE IS ESPECIALLY PROMINENT AT MILD TO HIGH SPEEDS. IT DOES NOT NOISE WHEN THE STEERING WHEEL IS ROTATED TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266949October 8, 2019
POWER TRAIN
DRIVE TRANSFER CASE MAKES LOUD KNOCKING NOISE AND THE AWD BUTTON COMES ON AND OFF, AFTER RESEARCH OTHERS REPORTED THIS CAUSES VEHICLE TO SUDDENLY STOP AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266954October 8, 2019
SERVICE BRAKES
WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266961October 8, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I JUST PURCHASED A 2018 NISSAN MURANO PLATINUM "AS IS" WITH NO WARRANTY. AFTER DRIVING I AM NOW NOTICING A BEEP AND MESSAGE ACROSS DASH THAT SAYS "UNAVAILABLE FRONT RADAR OBSTRUCTED." CRUISE CONTROL IS NOT EVEN ON. I RESEARCHED THE PROBLEM AND FOUND IT IS A VERY WIDESPREAD PROBLEM WITH SEVERAL NISSAN MODELS. I AM SO FRUSTRATED NOW. I AM AFRAID TO USE CRUISE CONTROL WHICH I LIKE TO USE FROM TIME TO TIME WHEN TRAVELING. IF THERE IS A FIX I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR IT. THIS IS A PROBLEM NISSAN HAS KNOWN ABOUT DUE TO A DEFECTIVE PART. NOT SURE WHERE TO GO FROM HERE OR WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266764October 7, 2019
UNKNOWN OR OTHER
I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266842October 7, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266858October 7, 2019
UNKNOWN OR OTHER
WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266603October 6, 2019
POWER TRAIN
MY NISSAN MURANO'S CVT TRANSMISSION SUDDENLY FAILED WHILE DRIVING IN THE PASSING LANE ON INTERSTATE HIGHWAY 84. THIS PLACED ME AND MY PHYSICALLY DISABLED WIFE IN AN EXTREMELY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266640October 6, 2019
ELECTRICAL SYSTEM
THE AUTOMATIC EMERGENCY BRAKING SENSOR COMES ON WITHOUT REASON AND THEN WILL NOT DISENGAGE. IT ALSO WILL NOT TURN OFF IF YOU CHOOSE TO DISABLE IT. IT ALSO KICKS YOU OUT OF CRUISE CONTROL IF YOU HAVE IT ON. THIS HAPPENED DAILY AT ALL SPEEDS AND MAKING ALL SORTS OF MANEUVERS INCLUDING TURNING RIGHT OR LEFT AFTER BEING STOPPED AT A LIGHT AND DRIVING DOWN A HIGHWAY WITHOUT ANY VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266511October 5, 2019
SERVICE BRAKES, POWER TRAIN, STEERING
THE VEHICLE WAS BEING DRIVEN ON THIS DATE BACK TO THE DEALERSHIP WHO HAD DONE THE REPAIR 5 DAYS EARLIER NISSAN OF OURSMAN OF LAUREL MD . THE VEHICLE BEGAN TO ONCE AGAIN PERFOM THE SAME WAS IT DID THE 2 WEEK EARLIER WHEN THE INCIDENTOCCURRENCE ON I 295 N BOUND DEOARTIBNG WASHINGTON DC , THIS SATURDAY THE VEHICLE WAS ACTING ERRATICLY IN THE PARKING LOT OF MY LOACK FOOD LION GROCERY STORY ON 197 IN LAUREL MD, AS I DEPATED THE PARKING LOT I EXPERIENCE THE GRINDING SOULD ON AND OFF AND THE SHAKKING / VIRBRATING OF THE STEERING WHEEL TURNING TO THE LEFT OR RIGHT WITHOUT ME DIRECTING IT TO DO SO...THEREFORE I HEADED OUT THE LOT TO GO TO THE DEALERSHIP BEFORE THEY CLOSED AT 3PM... I GOT THEIR ABOUT 1230PM, AND WASN'T RECEIVED BY THE STAFF FAVORABLE BASED .TGHIS WOULD BE A RETAKE BASED ON POOR AND INCOMPLETE MAINTENANCE PERFORMED THE WEEK BEFORE WHEN SAME VEHICLE WAS TAKEN INTO SAME DEALERSHIP WITH RESPECT TO ABS ACTUATOR , WHICH I FELT THE SAME ISSUES AND CONCERN BUT THIS TIME THE VEHICLE PULLED ABRUTLY TO THE LEFT IN TRAFFIC AND I ALMOST SIDE -SWIPED THE VEHICLE NEST TO ME IN THE LANE BESIDE ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266127October 4, 2019
SUSPENSION
K FRAME BROKE RUSTED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266160October 4, 2019
VEHICLE SPEED CONTROL
INTELLIGENT CRUISE CONTROL FRONT RADAR SENSOR CONTINUOUSLY ALARMING FOR OBSTRUCTION WHICH RENDERS THE CRUISE CONTROL UNUSABLE AND DOES NOT PROVIDE ANY FRONT CRASH PROTECTION. THIS OCCURS ANYTIME I AM FOLLOWING A CAR AND MOVE TO PASS A CAR, THE SYSTEM WILL ALARM FOR OBSTRUCTION WHICH CAN TAKE UP TO 1/2 HOUR BEFORE IT RESETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266046October 4, 2019
SERVICE BRAKES, STEERING
THE VEHICLES POWER STEERING GOES IN AND OUT AS WELL AS THE BRAKING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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