Nissan Murano Complaints

5,967 consumer complaints on file.

#11279657November 12, 2019
SERVICE BRAKES
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITHOUT STOPPING. SAME ISSUE AS THE 2009 RECALL. MY VEHICLE WAS MANUFACTURED 10/2009 EVEN THOUGH IT IS A 2010. IT SHOULD ALSO BE INCLUDED IN THE 2009 SOFT BRAKE PEDAL RECALL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11279417November 11, 2019
VEHICLE SPEED CONTROL
"UNAVAILABLE FRONT RADAR OBSTRUCTED" ERRORS APPEAR ON DASH ABOUT EVERY 10-15 MINUTES WHILE DRIVING. IF THE CRUISE IS ON, IT DISABLES THE CRUISE SETTING AND THE CAR IMMEDIATELY SLOWS DOWN. EMERGENCY BRAKING IS ALSO DISABLED WHEN THIS ERROR HAPPENS. IF A CAR IS FOLLOWING WHILE DRIVING AT 70MPH AND THE CRUISE DISENGAGES THIS COULD CAUSE A REAR END COLLISION TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279253November 10, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR DOESN'T HAVE AUTOMATIC DOOR LOCKS, FOR 3 TIMES NOW MY DOORS HAVE LOCKED WHILE RUNNING AND THE DOORS WERE CLOSED. MY CAR LOCKED MY GRANDSON, WHICH IS 6 YEARS OLD IN, AND THE LAST TIME WAS YESTERDAY ON 10/09/2019. MY HUSBAND HAD TO BREAK THE WINDOW TO GET IN THE CAR. THIS IS A SERIOUS HAZARD. MY DOORS AREN'T SUPPOSE TO BE LOCKING THEMSELVES. I NEED ANSWERS FOR THIS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278728November 7, 2019
ENGINE, POWER TRAIN, SUSPENSION
LOCK/UNLOCK REQUEST BUTTON ON THE OUTSIDE HANDLE DOES NOT RESPOND,EXTERIOR LAMP FOGGING, ENGINE,EQUIPMET ,IGITION SWTCH, P0744 TORQUE CONVERTER CLUTCH SOLENOID CIRCUIT INTERMITTENT, P1778 TRANSMISSION REVERSE I/P CIRCUIT, P0345 CAMSHAFT POSITION SENSOR A CIRCUIT, P0051 HO2S HEATER CONTROL CIRCUIT, P0150 O2 CIRCUIT THIS VEHICLE WAS IN MOTION ON THE HIGHWAY AND SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278551November 6, 2019
AIR BAGS
MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277983November 4, 2019
SUSPENSION
2009 NISSAN MURANO. BROKEN REAR CROSSMEMBER MAKING VEHICLE UNSAFE TO DRIVE, NEEDING REPLACEMENT OF CROSSMEMBER. NISSAN HAS PROBLEMS WITH CROSSMEMBERS ON MULTIPLE MODELS RUSTING AND BREAKING. CLEARLY THEY KNOW OF PROBLEM BUT HAVE BEEN ABLE TO GET AWAY WITH MANUFACTURING THESE VEHICLES TO JUST LAST LONG ENOUGH TO MAKE PAST WARRANTY. THERE HAS BEEN A RECALL IN 2006/2007 ON ALTIMA AND MAXIMA I BELIEVE FOR THIS PROBLEM. WE FIRST NOTICED BROKEN CROSSMEMBER WHEN CLUNKING NOISES FROM REAR STARTED WHILE DRIVING. ALSO ALIGNMENT AFFECTED WITH STEERING WHEEL OFF CENTER IS AN INDICATOR. SO USED NISSAN VEHICLES BEING PURCHASED BY YOUNG NEW FAMILIES WITH CHILDREN IS A DISASTER WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278086November 4, 2019
POWER TRAIN
COINCIDENTALLY WE JUST PAID OFF OUR VEHICLE A FEW MONTHS AGO. OUR 2011 NISSAN MURANO HAS 103, 000 MILES. ABOUT A MONTH AGO MY WIFE MENTIONED THAT THE CAR WAS HESITATING WHEN PRESSING THE GAS PEDAL TO PROCEED FORWARD FROM A STOPPED POSITION. ( THIS IS DEFINITELY A SAFETY HAZARD AT INTERSECTIONS AND ANY STOPPED POSITIONS TO PROCEED FORWARD). THE ENGINE WOULD JUST CUT OUT AND THEN AFTER A FEW SECONDS WOULD PICK BACK UP IN RPMS. I THOUGHT IT WAS A FUEL FILTER PROBLEM SO WE SENT IT TO OUR MECHANIC. HE CAME BACK TO US AND SAID ITS THE CVT TRANSMISSION AND IT COULD COST ANYWHERE FROM $3500 - $5000. SOMETHING WE DID NOT WANT HEAR WITH A VEHICLE WITH JUST A HUNDRED THOUSAND MILES ON IT. AFTER FURTHER RESEARCH WE SEE THIS HAS BEEN A KNOWN ISSUE WITH NISSAN CVT. I REALLY NEED SOME ASSISTANCE ON HOW TO GO ABOUT CONTACTING NISSAN TO SEE IF THEY WILL WARRANT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278090November 4, 2019
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278125November 4, 2019
ELECTRICAL SYSTEM
MY CAR STALLED ON ME WHEN IN MOTION AND WONT GO PAST 7MPH, AND EVENTUALLY LOSE POWER AND DRAIN MY BATTERY. I TOOK IT FOR REPAIR BOUGHT A NEW ALTERNATOR,REPLACED THE ALTERNATOR IT STILL DRAIN AND DAMAGE THE BATTERY. I HAVE TO GO BUY ANOTHER BATTERY, A BRAND NEW BATTERY AND IN NO TIME DRAINED THE BATTERY AGAIN. THIS HAPPENS WHEN THE CAR IS RUNNING REGARDLESS IF ANYTHING IS TURNED ON OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277825November 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNAVAILABLE FRONT RADAR OBSTRUCTION ERROR INTERMITTENTLY . CRUISE CONTROL IS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277717November 2, 2019
ELECTRICAL SYSTEM
VEHICLE FORWARD COLLISION INDICATOR ALARM KEEPS GOING OFF EVERY FEW MINUTES DISABLING CRUISE CONTROL AFTER TEN MINUTES OR SO IT CLEARS OUT THEN AFTER TEN MINUTES IT GOES OFF AGAIN GOING THROUGH THE SAME CYCLE OVER AND OVER END RESULT MALFUNCTIONING COLLISION SENSING CAUSING NO CRUISE CONTROL WITH AUDIBLE ALARM GOING OFF OVER AND OVER WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271463October 28, 2019
ELECTRICAL SYSTEM, ENGINE
FRONT/SIDE IMPACT WARNING UNAVAILABLE LIGHT. ALTHOUGH IT DID NOT HAPPEN IN MY VEHICLE IT CAN CAUSE THE CAR TO SLOW EVEN AT HIGH RATES OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271607October 28, 2019
UNKNOWN OR OTHER
THE VEHICLE CAUGHT ON FIRE NEXT TO THE ABS SYSTEM RESULTING IN TOTAL LOSS OF VEHICLE AND NEAR PERSONAL INJURY A QUALITY DEFECT CAUSED THE FIRE . MANY PHOTOS AVAILABLE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11271584October 28, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES FOR IT TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO CROWN NISSAN OF GREENSBORO (LOCATED AT 3900 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9853) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL UNIT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271319October 27, 2019
AIR BAGS, SEATS
AIRBAG WARNING LIGHT SUDDENLY STAYED ON FLASHING. THERE HAS NEVER BEEN ANY ACCIDENT. LOW MILES AND RARELY A PASSENGER IN THE CAR. NISSAN DEALER CHECKED AND DETERMINED IT WAS THE PASSENGER SENSOR. THEY REPLACED THE SENSOR AND LIGHT REMAINED. THEY THEN SAID THEY HAD TO REPLACE THE ENTIRE PASSENGER SEAT BOTTOM TO FIX THE ISSUE. ~$3,700 LATER AND IT IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271368October 27, 2019
VEHICLE SPEED CONTROL
DISTANCE SENSOR, PART # 28438-5AA0B, LOCATED IN FRONT BUMPER, IS DEFECTIVE AGAIN. THIS DISTANCE SENSOR IS TIED IN WITH THE CRUISE CONTROL. AS OF YESTERDAY, I HAVE NO CRUISE CONTROL ON THIS VEHICLE--AGAIN. THIS IS THE SECOND ONE ON THIS VEHICLE, AND THIS ONE LASTED LESS THAN 90 DAYS. THE ORIGINAL ONE IN THE CAR LASTED JUST THREE YEARS. THE DEALERSHIP CHARGED ME OVER $1500 TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271149October 26, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY FAMILY HAS OWNED A 2007 NISSAN MURANO FOR NEARLY 8 YEARS. IN THE LAST YEAR, MY WIFE HAS EXPERIENCED EXTREME TRAUMA AS SHE HAS HAD THE VEHICLE COMPLETELY DIE ON HER WHILE IN THE MIDDLE OF FREEWAYS, HIGHWAYS, AND RESIDENTIAL ROADS. WE HAVE HAD THE VEHICLE TAKEN IN AND INSPECTED BY MULTIPLE NISSAN DEALERSHIPS AND EACH VISIT HAS ONLY RESULTED IN THEIR RECOMMENDATION OF ROUTINE MAINTENANCE BEING SUGGESTED, SUCH AS TRANSMISSION FLUID EXCHANGE, BRAKE REPAIR, OR BATTERY REPLACEMENT. OUR MURANO HAS RECENTLY DECIDED TO REPEAT THESE SAME ISSUES AFTER OVER A YEAR OF NORMAL FUNCTION. MY WIFE WAS DRIVING THE VEHICLE NORMALLY AND ALL OF A SUDDEN SHE BEGAN TO LOSE POWER UNTIL THE CAR CAME TO A STOP AND THE FUNCTION OF THE VEHICLE STOPPED DUE TO WHAT APPEARED TO BE AN ELECTRICAL PROBLEM. AFTER ASSESSING THE ISSUE, I ATTEMPTED TO JUMP START THE VEHICLE WITH JUMPER CABLES, WHICH ALLOWED THE MURANO TO START, BUT ONCE IT WAS INDEPENDENTLY IDLING, IT WOULD AGAIN LOSE POWER AFTER AN ATTEMPT TO DRIVE THE VEHICLE. I AM HEAVILY CONCERNED FOR THE WELFARE OF MY WIFE AND DAUGHTER AS THEY DRIVE THIS CAR DAILY. THE NISSAN DEALERSHIPS THAT I TYPICALLY RELY ON FOR THESE CRITICAL REPAIRS HAVE BEEN NO HELP AND I AM AT A LOSS FOR WHY THIS HAS HAPPENED WITH SUCH A LONG TIME FRAME BETWEEN ISSUES. I HOPE THAT NISSAN WILL ISSUE A RECALL ON THIS PROBLEM AND RECTIFY ANY PRIOR REPAIRS THAT HAVE BEEN SUGGESTED AS A RESOLUTION TO THE ISSUE THAT MAY VERY WELL HAVE NOT RESOLVED THE TRUE ISSUE AT HAND. I AM IN DIRE NEED OF ANSWERS AS TO WHY A WELL MAINTAINED VEHICLE WOULD BE FINE ONE MINUTE AND THEN COMPLETELY INOPERABLE THE NEXT. THE VEHICLE HAS HAD MANY COMPONENTS REPLACED AND MAINTAINED TO PROLONG THE LIFE OF THE VEHICLE AND WITH 180K MILES HAS THE POTENTIAL TO CONTINUE FOR MANY MORE. I DON'T WANT TO POUR MONEY INTO THIS ISSUE THAT NISSAN NEEDS TO ADDRESS, AS I AM NOT THE ONLY ONE HAVING DEALT WITH THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271206October 26, 2019
VEHICLE SPEED CONTROL
WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE FEEL THAT THIS IS A SAFETY ISSUE. FOR EXAMPLE, APPARENTLY AUDI, MERCEDES BENZ AND SUBARU ALL HAVE CRUISE CONTROL SYSTEMS THAT LIMIT SPEED INCREASE DOWNGRADE TO ABOUT 2 MPH. IT SEEMS THAT AN ALMOST $50,000 CAR FROM NISSAN SHOULD BE AS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271208October 26, 2019
POWER TRAIN
THE CAR WAS BUCKING AT LOW SPEEDS (10-20 MPH) AND HAD A VIBRATION AT HIGH SPEEDS (70+). THE DEALERSHIP REPORTED THAT THE DIAGNOSTIC CODE WAS P17F0 AND THEY NEEDED TO REPLACE THE CVT SUBASSEMBLY AND THE RPL AUTOMATIC CVT TRANSAXLE ASSEMBLY AND REPROGRAM THE A/T CONTROL UNIT.WHILE DOING THAT THEY DISCOVERED THEY NEEDED TO REPLACE THE FRONT AND REAR SEALS ON THE LEAKING TRANSFER CASE. THIS IS VERY SIMILAR TO A RECALL AFFECTING THE CVT ON OTHER NISSAN VEHICLES, BUT THAT RECALL DID NOT COVER THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270982October 25, 2019
SERVICE BRAKES
WITHOUT WARNING BRKE PEDAL BEGAN TO FADE. NO LEAKS, NO WARNING LIGHTS NOTED. DEALER QUOTES PARTS AT $1995 AND LABOR OF $400 PLUS TO REPAIR IN CONJUNCTION WITH PADS AND TURNED ROTORS TOTAL $3,200. NOTE - THIS CORRESPONDS TO ISSUES WITH THE 2009 AND 2015-2017 RECALLED MURANOS FOR THE SAMED USSUES EST MILAEGE 90K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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