Nissan Murano Complaints

5,967 consumer complaints on file.

#11330370June 23, 2020
VEHICLE SPEED CONTROL
IM DRIVE THIS SOMETIME ACCELERATE BY HIMSELF NOBODY HIT GAS PEDAL ACCELERATE 3000 RPM BY HIMSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329912June 21, 2020
SUSPENSION, UNKNOWN OR OTHER
MY WIFE WAS LEAVING THE HOUSE I WAS IN THE DRIVEWAY WHEN SHE LEFT . I NOTICED THE RIGHT REAR TIRE WAS TOE OUT THOUGHT IT WAS JUST ME . WHEN SHE RETURNED IT WAS TOE OUT ON RIGHT SIDE AND TOE IN ON LEFT SIDE. PULLED RIGHT REAR TIRE OFF UPON FURTHER EXAMINATION FOUND THE SUB FRAME TO BE ROTTED THRU AT THE LATTERAL ARMS. I HAD TO CLEAN AREA AS BEST AS POSSIBLE TO WELD A SMALL STEEL PLATE TO IT SO MY WIFE COULD STILL GO TO WORK ,GOOD THING WE A FEW MILES AWAY SO SHE DROVE ON CITY STREETS TO STAY OFF HIGHWAY DUE TO SPEEDS.NOW THE CAR SITS IN THE BACK YARD,REMOVED PLATES CAR IS USELESS FOR SCRAP AND TO MUCH TO PAY FOR REPAIRS.WAITING TO SEE IF NISSAN IS GOING TO MAKE RIGHT WITH THIS ISSUE, TO ISSUE A RECALL. THAT WAY AFTER THE RECALL I CAN RE-REGISTER THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329517June 18, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE TRAVELLED OVER A POTHOLE AND THE SUB-FRAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE SUB-FRAME DETACHED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329322June 17, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE FORWARD EMERGENCY BRAKING SYSTEM LIGHT WILL RANDOMLY COME ON BOTH WHEN THE CRUISE CONTROL IS ON OR NOT IN USE. IF THE CRUISE IS ON, THE CAR WILL AUTOMATICALLY SLOW. THE FEB LIGHT THEN DISABLES THE CRUISE CONTROL. VEHICLE IS IN MOTION AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329337June 17, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
INITIALLY THE PROBLEM START WITH THE ACTIVE CRUISE CONTROL BEING INTERMITTENT. I WOULD BE ON AND THEN THE SYSTEM RANDOMLY ERROR OUT AND DISABLE AT HIGHWAY SPEEDS. NOW CURRENTLY THE AEB SYSTEM IS COMPLETELY NOT FUNCTIONAL AT ANY SPEED AND I SUSPECT THE FRONT RADAR SENSOR THE SYSTEM USES IS FAULTY. LOTS OF RESEARCH ONLINE AND MANY MANY PEOPLE HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329121June 16, 2020
UNKNOWN OR OTHER
UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328880June 15, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CADILLAC CONVERTERS ARE JUNK AND YOU GUYS OUGHTA BE ASHAMED OF YOURSELF FOR NOT RECALL AND I'M ON ALL THE ONES THAT THEY'VE ALL HAD PROBLEMS WITH BECAUSE THERE'S BEEN SEVERAL AND IT'S NOT A CHEAP FIX JUST HAD ONE FIX NOW THE OTHER 2 WENT OUT AND I HAVEN'T EVEN HAD THE VEHICLE 30 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328447June 12, 2020
SERVICE BRAKES
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WHILE CAR IS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328164June 10, 2020
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11328259June 10, 2020
SEATS
THE LEFT SIDE OF THE DRIVERS' SIDE SEAT STARTED MOVING UP AND DOWN - THE BRACKET THAT ATTACHED IT TO THE FLOOR OF THE CAR SNAPPED SO THE LEFT SIDE BOUNCES UP AND DOWN. THIS IS PRIMARILY MY SONS CAR AND IT SEEMS LIKE A SAFETY ISSUE FOR ME - MOVING WHILE DRIVING, AND LESS STABLE IN AN ACCIDENT. IT LOOKS FROM NISSAN FORUMS THAT THIS IS A VERY COMMON PROBLEM WITH NISSAN MURANO YET IT IS NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327741June 8, 2020
SERVICE BRAKES
ON FEB. 6TH 2020 I WAS DRIVING MY 2011 NISSAN MURANO (62,000 MILES) AT 55 MPH WHEN I CAME UPON SOME TRAFFIC. WHEN I APPLIED THE BREAKS THEY WENT TO THE FLOOR & I HAD TO PULL ONTO THE GRASS & PUMP THE BRAKES TILL THE CAR FINALLY CAME TO A STOP. I WAS 250 MILES FROM HOME SO I STOPPED AT A FIRESTONE STORE TO CHECK OUT MY BRAKES. 5 HOURS LATER, THE CAR WAS READY--THEY BLED THE AIR FROM THE BRAKE LINES & WHEN I GOT BACK ON THE ROAD EVERYTHING WAS OKAY. ON MAY 29TH, 2020, I WAS DRIVING & COMING ON TO A ROAD CONSTRUCTION CREW. I WENT OVER 2 SETS OF SPEED BUMPS & WHEN I APPLIED THE BREAKS, THEY WENT TO THE FLOOR. I PUMPED THE BRAKES & APPLIED THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THERE WAS TRAFFIC STOPPED IN FRONT OF ME. I TOOK THE CAR TO MY LOCAL MECHANIC & THEY INSTALLED A NEW MASTER CYLINDER & BLED THE BRAKE LINES 3 DIFFERENT TIMES. THEY HAD THE CAR FOR 1 WEEK & THE CAR WOULD NOT STOP AT SLOW SPEEDS TILL THE BRAKE PEDAL WAS ALMOST TO THE FLOOR. THE CAR IS NOT SAFE TO DRIVE. ON THE INTERNET, I CAN SEE THE NUMEROUS COMPLAINTS ABOUT BRAKING ON THE 2011 MURANO. THERE WAS A RECALL ON THE 2009 MODELS & I THINK THE 2015 MODELS. NISSAN NEEDS TO STEP UP & CORRECT THE PROBLEM ON THE 2011 MODELS. THIS IS A VERY DANGEROUS SITUATION THAT REQUIRES A RECALL OF THE 2011 MODELS. RIGHT NOW THE VEHICLE IS SITTING IN THE GARAGE BECAUSE THE DEALERSHIP IS 65 MILES AWAY & THE CAR IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327824June 8, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROADWAY. AN INDEPENDENT MECHANIC WAS CONTACTED AND AN UNKNOWN REPAIR WAS PERFORMED ON THE VEHICLE. THE CONTACT THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO BILL KAY NISSAN LOCATED AT 1601 OGDEN AVE, DOWNERS GROVE, IL 60515, (866) 496-3333, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327606June 7, 2020
SUSPENSION
I WAS BACKING UP AND I HEARD A LOUD THUMP SOUND MY CAR STOPPED FOR A MINUTE AND I TOOK IT IMMEDIATELY TO MY MECHANIC HE PUT IT ON THE LIFT AND TOLD ME THAT MY REAR CRATER SUB PLATE HAD CRACKED THAT HOLDS MY WHEELS TOGETHER ON BOTH SIDES CRACKED AND AS I WAS DRIVING DOWN THE STREET A COUPLE PEOPLE BLEW THE HORN AT ME AND TOLD ME THAT MY WHEELS WERE TILTED TOWARDS THE INSIDE OF MY CAR AND THAT MY OUT OF WHEELS WAS OFF THE GROUND I AM VERY DISAPPOINTED IN NISSAN BECAUSE THIS IS LIKE MY SECOND NISSAN THAT I OWN IN I HAD PROBLEMS WITH THE SUBFRAME . IT APPEARS THAT THEY ARE USING VERY CHEAP METAL FOR THIS SUBFRAME THE SAD THING ABOUT IT I LIVE PAYCHECK TO PAYCHECK I DON'T HAVE MONEY TO BUY A NEW CAR OR MONEY TO EVEN FIX THIS FRAME IS VERY SAD THAT THE CONSUMERS AT A. OF TIME HAVE TO BE STUCK WITH THIS TYPE OF REPAIR THIS CAR IS ONLY 13 YEARS OLD IS NO WAY THIS METAL SHOULDN'T TRUST LIKE THIS I AM CALLING NISSAN OUT TO TAKE A GOOD LOOK AT THE FRAMES THAT THEY ARE PUTTING ON THEIR CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327516June 6, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AS I'M DRIVING DOWN THE FREEWAY WITH MY CRUISE CONTROL ON, A FRONT COLLISION WARNING INDICATOR ON THE DASHBOARD WILL APPEAR WHICH CAUSES THE CRUISE CONTROL TO TURN OFF RESULTING IN BRAKING/SLOWING ON THE FREEWAY UNEXPECTEDLY. THIS IS A SERIOUS ISSUE AND IS A CONCERN FOR ME AND MY FAMILY'S SAFETY AS WE ARE OUT DRIVING ON THE ROADS. WHEN IT HAPPENS, THERE IS NOTHING ON THE ROAD OR OBSTRUCTING THE SENSOR FROM PERFORMING ITS TASK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327363June 5, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT EXCESSIVE PRESSURE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REPLACED SEVERAL UNKNOWN BRAKE COMPONENTS. THE ABS SYSTEM WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326553May 29, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325837May 25, 2020
POWER TRAIN
WHILE DRIVING GOING UP HILL NO LIGHTS CAME ON NO WARNING CAR DIDNT WANT TO PULL.HAD TO ROLL BACK ON HILL WITH KIDS IN CAR PRAYING NOT TO GET HIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325371May 21, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
RADAR COLLISION DETECTION ISSUES. EVER SINCE I BOUGHT THIS CAR IN 2017, WE'VE BEEN RECEIVING PERIODIC WARNINGS "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND IT SEEMS LIKE THE ISSUE IS GETTING WORSE. ON A 2 HOUR DRIVE ON THE INTERSTATE THIS PAST WEEKEND, WE WOULD SEE THE MESSAGE OVER 10 TIMES AND THIS CAUSES THE CRUISE CONTROL TO STOP. THIS SEEMS TO MOST OFTEN OCCUR IF THERE IS A VEHICLE IN FRONT OF US THAT CHANGES LANES. THIS ISSUE ALSO OCCURS DRIVING AROUND TOWN, IT'S NOT ONLY ON THE HIGHWAY. THIS IS REALLY IMPACTING OUR SAFETY BECAUSE THE WARNING MESSAGE SCARES WHOEVER IS DRIVING THAT SOMETHING IS WRONG. I HAVE TOLD NISSAN OF THIS ISSUE AS EARLY AS SUMMER 2019 AND THEY MADE ADJUSTMENTS, BUT IT ISN'T FIXED. THEY ARE NOT WILLING TO COVER THIS UNDER WARRANTY. PLEASE HELP. I DON'T KNOW WHAT TO PUT IN THE 'WHEN DID THIS HAPPEN' FIELD BECAUSE THIS HAS BEEN AN ONGOING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325386May 21, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325459May 21, 2020
POWER TRAIN
THERE IS A KNOWN ISSUE WITH THE TRANSFER CASES OF THESE CARS (SEE SERVICE BULLETIN NTB17-003). THE AXLE SEALS ON MY CAR ARE LEAKING AND CAN CAUSE DANGEROUS RESULTS FOR ANYONE OPERATING THE CAR. NISSAN NEEDS TO RECALL AND FIX THIS KNOWN ISSUE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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