Mercury Sable Complaints

5,381 consumer complaints on file.

#10193500June 16, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REPLACEMENT OF BOTH REAR COIL SPRINGS BECAUSE OF FAILURE. I HAVE BEEN HAVING THE FORD DEALER WATCH FOR THIS SINCE BOTH FRONT COIL SPRINGS FAILED WHEN GOING 60 MILES MPH. READ COMPLAINT 0155857. *AK IT APPEARS THAT BOTH THE FRONT AS WELL AS THE REAR COIL SPRINGS ARE DEFECTIVE ON 2002 MECURY SABLES! SO OWNERS BEWARE!! FORD CUSTOMER CARE: THEY DON'T !! IS THERE ANY WONDER WHY FORDS CAR SALES ARE DOWN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192959June 11, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2001 MERCURY SABLE. WHILE DRIVING 25 MPH HE HEARD A NOISE IN THE RIGHT REAR. HE LOOKED IN THE RIGHT SIDE MIRROR AND HE COULD SEE PART OF THE COIL SPRING FALLING OFF THE VEHICLE. THE CONTACT RETRIEVED THE COIL SPRING. THE DEALER NOTICED THERE WAS MISSING PIECES ON THE PASSENGER SIDE REAR COIL SPRINGS. THERE IS A RECALL FOR THE FRONT COIL SPRINGS (RECALL #04V332000). THE FAILURE MILEAGE WAS 92,500 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192633June 7, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BROKEN LEFT FRONT SPRING CAUSING TIRE PUNCTURE BOTH FRONT SPRINGS REPLACED. PART NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192525June 6, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE - FRONT SUSPENSION COIL SPRING FRACTURE: SUSPENSION:FRONT - THE BROKEN SPRING PUNCTURED THE ADJACENT TIRE. MY WIFE DROVE THE CAR HOME, THE DAY BEFORE(NO PROBLEMS). I GOT IN THE CAR THE NEXT MORNING AND WENT TO BACK OUT OF THE DRIVEWAY - CAR MOVED LESS THEN A FOOT WHEN THE TIRE BLEW. HAS NOT BEEN FIXED YET. I HAVE PHOTOS OF TIRE AND END OF THE SPRING (YOU CAN SEE THE AREA OF CORROSION THAT WORKED INTO THE SPRING). THERE WAS NO RUBBING OF BROKEN COIL ON THE TIRE. 1999-2001 WERE RECALLED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192547June 6, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL VIBRATES WHEN ACCELERATING; THE GREATER THE SPEED, THE MORE VIBRATION OCCURS. THE DEALER REPOSITIONED THE CABLE UNDERNEATH THE PEDAL, BUT THE FAILURE PERSISTS. THE FAILURE HAS OCCURRED EACH TIME THE VEHICLE IS DRIVEN SINCE THE DATE OF PURCHASE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 19,800 AND FAILURE MILEAGE WAS 19,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193165June 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CUSTOMER IS ASKING FOR INFO ABOUT A CUSTOMER COMPLAINT**CC THE CONSUMER HAS A SIMILAR SITUATION AND WOULD LIKE TO FIND OUT MORE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192438June 4, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE FRONT COIL SPRING FAILURE CAUSING SPRING TO PUNCTURE TIRE. FORD REFUSES TO COVER UNDER RECALL STATING RECALLS ARE VIN AND YEAR SPECIFIC. THIS FAILURE WAS EXACTLY THE WAY THE RECALL DESCRIBES POTENTIAL PROBLEM BUT FORD STATES MY CAR WAS NOT INCLUDED IN RECALL EVEN THOUGH PART FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192292June 2, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
RIGHT REAR COIL SPRING BROKE - PUNCTURE TIRE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192093May 31, 2007
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A FULLY LOADED 2000 MERCURY SABLE LS THAT HAS A MAJOR PROBLEM. THE CAR HAS AUTOMATIC ON HEADLIGHTS AND DRIVING LIGHTS. SOMETIMES WHEN I AM DRIVING DOWN THE ROAD THE HEADLIGHTS GO OUT. STRANGE, THE PARKING LIGHTS STAY ON BUT NO HEADLIGHTS. THIS MORNING I HAD TO PULL OFF THE HIGHWAY AND ALMOST GOT HIT BY A ROCK TRUCK. TURN THE CAR OFF AND ON AND THEY COME BACK ON. ALSO, SOMETIMES WHEN YOU MANUALLY TURN THE SWITCH THEY WILL COME BACK ON. THIS COULD RESULT IN A MAJOR INCIDENT IF THIS WOULD HAPPEN WHEN I'M DRIVING ALONG A 70 MPH ON THE INTERSTATE AND THE LIGHTS WENT OUT. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192104May 31, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH, THE FRONT END OF THE VEHICLE WOULD VIBRATE. THE DEALER NOTICED A FRACTURE ON THE DRIVERS SIDE REAR COIL SPRING DURING A ROUTINE INSPECTION. THE VEHICLE IS CURRENTLY BEING REPAIRED. THERE WAS RECALL # 04V332000 FOR THE FRONT COIL SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191835May 28, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
LEFT REAR COIL SPRING FAILURE ON MY 2001 MERCURY SABLE WITH ONLY 48,000 MILES. SPRING WAS RUBBING ON THE TIRE. LITTLE DAMAGE TO THE TREAD. NOT ENOUGH TO WARRANT TIRE REPLACEMENT. I LEARNED OF AN NHTSA PROBE OF THIS PROBLEM ON CONSUMER AFFAIRS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191824May 27, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS JUST PULLING OUT OF WORK WHEN I HEARD MY FRONT DRIVERS SIDE TIRE EXPLODED. I WAS STILL IN THE PARKING LOT GOING LESS THAN 10 MPH. WHEN I GOT THE TIRE OFF I NOTICED THAT MY SPRING HAD BROKEN AND WAS RUBBING UP AGAINST MY TIRE CAUSING MY LOW-SPEED BLOWOUT. FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THESE SPRINGS DUE TO RUST AND CORROSION, BUT HAVE ONLY RECALLED THE 99-01 MODELS. I WOULD LIKE FORD TO LOOK INTO EXTENDING THE RECALL AS I KNOW I AM NOT THE ONLY 98 OWNER TO EXPERIENCE SUCH AN ISSUE. I AM THANKFUL, THOUGH, THAT THIS DID HAPPEN IN A PARKING LOT. I WAS ONLY TWO MINUTES AWAY FROM GETTING ON I-75, AND PROBABLY COULD HAVE LOST MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191765May 25, 2007
SUSPENSION:REAR:SPRINGS
FORD MOTOR COMPANY RECALL FOR FRONT SPRINGS ON 2001 MERCURY SABLES BUT NOT REAR SPRINGS MY VEHICLE HAS JUST OVER 60,000 MILES AND I HAD TO REPLACE BOTH REAR SPRINGS DUE TO BRAKING HOW IS THE REAR SPRINGS ANY LESS OF A DANGER THEN THE FRONT SPRINGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191437May 22, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
HEARD A LOUD BANG IN REAR OF VEHICLE WHILE DRIVING. FURTHER INSPECTION REVEALED A BROKEN DRIVER'S SIDE REAR SPRING. I THEN FOUND OUT THERE WAS A DEALER RECALL ON THE FRONT SPRINGS DUE TO THEM BREAKING PREMATURELY, BUT NO RECALL ON THE REAR SPRING. I WILL HAVE TO REPLACE REAR STRUT AND SPRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191317May 21, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD NOISE. SHE NOTICED THAT THE REAR DRIVER SIDE TIRE WAS FLAT BECAUSE THE COIL SPRING PUNCTURED THE TIRE. THERE WAS A RECALL FOR THE FRONT COIL SPRINGS (RECALL# 04V332000). THE CONTACT FEELS THAT THE REAR COIL SPRING SHOULD BE INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190593May 13, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SRING FAILED AND DAMAGED TIRE AS WELL. I HAD THIS HAPPEN TO THE BACKOF THE CAR ANF FORD COVERED IT. IT HAPPENED TO THE BACK AND FORD WILL NOT COVER IT. IT COST OVER $1000.00 TO REPAIR. CAR IS A 2001 MERCURY SABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190031May 7, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE THE CAR TO DO ERRANDS AND IT WAS NOT HAVING ANY PROBLEMS. I PARKED THE CAR AT THE MALL AND CAME BACK TO DRIVE HOME AND THE TRANSMISSION FAILED. THE GEARS WOULD NOT ENGAGE. I WAS FORCED TO HAVE IT TOWED HOME. IT SHOWED NO SIGNS OF HAVING A PROBLEM, AND THE TRANSMISSION FLUID WAS INTACT WITH NO SIGNS OF A PROBLEM. THIS APPEARED TO BE A COSTLY REPAIR, SO I CHOSE NOT TO FIX IT AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189579May 2, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I HAD MY FRONT COIL SPRINGS REPLACED IN 01/2007 UNDER THE STANDING RECALL ON 2001 MERCURY SABLES. NOW I HAVE TO REPLACE THE REAR SPRINGS THAT ARE OBVIOUSLY DEFECTIVE AND NO RECALL HAS BEEN INITIATED. HOW FORD/MERCURY IS NOT REQUIRED TO ISSUE A RECALL IS BEYOND ME. AS I DRIVE I NOTICE NUMEROUS SABLES AND TAURUS WITH REAR ENDS THAT ARE SAGGING DUE TO THIS OBVIOUS DEFECT......AND FORD DOES NOTHING....AND NHTSA FOLLOWS SUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189583May 2, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR COIL SPRINGS IN MY 2001 MERCURY SABLE BOTH BROKE WITHIN DAYS OF ONE ANOTHER. I BELIEVE THAT THIS MAY BE A SIMILAR SITUATION TO THE RECALL THAT WAS MADE ON THE FRONT COIL SPRINGS RELATED TO SALT PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189597May 2, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
YET ANOTHER FORD TAURUS - MERCURY SABLE REAR SPRING FAILURE AND NO CORRECTIVE ACTION TO DATE BY THE COMPANY OR NHTS. YOUR DATABASE IS FULL OF COMPLAINTS. THE MFG HAS RECOGNIZED THE FAILURE OF THE FRONT SPRING (RECALL# 04V332000), YET WILL NOT OFFER REPAIR SERVICE OR CORRECTIVE ACTION ON THE REAR SPRINGS THAT APPEAR TO BE THE EXACT SAME PART/DESIGN AND ARE EXHIBITING THE SAME DEFECT. HOW MANY PEOPLE DON'T EVEN KNOW OF THE WEBSITE OR THE RECALL? FORD PLAYS OFF THE FRONT SPRING FAILURES TO LESS THAN 2% FAILURE, BUT MECHANICS PERFORMING STATE SAFETY SAY THEY FAIL MORE THEN 25% OF THIS MODEL FOR THE EXACT PROBLEM. IF IT'S A FAILURE FOR A STATE SAFETY INSPECTION, THEN IT MUST BE A SAFETY CONCERN, SOMEONE NEEDS TO TAKE IMMEDIATE ACTION AND ADD THE REAR SPRINGS TO THE RECALL LIST. I SEE AVG REPAIRS TOTALING OVER $500-$600 + COST OF A NEW TIRE. SOME ONE PLEASE REVIEW THIS MAJOR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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