Mercury Sable Complaints

5,381 consumer complaints on file.

#10205004October 3, 2007
VEHICLE SPEED CONTROL
1999 MERCURY SABLE ACCELERATED WITHOUT WARNING. THE CUSTOMER STATED THE VEHICLE ACCELERATED AS HE WAS ATTEMPTING TO BRAKE AT AN INTERSECTION TO MAKE A RIGHT TURN. *KB *TR THE CONSUMER WAS ABLE TO GET THE VEHICLE UNDER CONTROL AFTER PUTTING IT IN NEUTRAL. UPDATED 03/22/10 UPDATED 05/28/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204295September 27, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STRUCK THE CURB AND CAME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE PLASTIC STRIPS THAT HOLD THE BRAKE LINE TO THE BOTTOM SECTION OF THE VEHICLE WAS COLLECTING WATER THAT DID NOT EVAPORATE. AS A RESULT, THE TWO BRAKE LINES THAT DELIVERED OIL TO THE REAR BRAKES CORRODED AND ALL THE BRAKE FLUID LEAKED OUT. THE DEALER REPLACED THE TWO MAIN LINES FROM THE BRAKE CYLINDER TO THE REAR TIRES. THE LINES WERE FLUSHED FIVE TIMES AFTER THE REPLACEMENT. THE REPAIR COST $567.13. MORE RECENTLY, THE VEHICLE LOST BRAKE POWER AGAIN AND CAUSED THE CONTACT TO DRIVE THROUGH A STOP SIGN AT 30 MPH. THE VEHICLE EVENTUALLY CAME TO A STOP 150 YARDS LATER. THE DEALER STATED THAT THE BRAKE LINES WERE NOT TIGHTENED PROPERLY AND THE LINES HAD TO REPLACED AGAIN AT THE COST OF $611.45. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 58,431. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203704September 22, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2002 SABLE REAR COIL SPRING FAILURE. COIL SPRING BROKE AND PUNCTURED TIRE. FORD RECALL FOR FRONT COIL SPRING FAILURES BUT NOT REAR COIL SPRING FAILURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202339September 10, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO AND DESTROYED THE CONTACT'S GARAGE DOOR. HE STATED THAT THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN PARK. THE CONTACT CALLED THE DEALER AND IS AWAITING A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 12/31/07 *BF UPDATED *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10202390September 10, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I OWN A 2002 MERCURY SABLE GS. I RETURNED TO MY CAR IN A PARKING LOT TO FIND IT HAD A FLAT TIRE. AFTER ATTEMPTING TO INFLATE THE TIRE WITH NO LUCK, I STARTED TO JACK THE CAR UP TO PUT THE SPARE ON. IN THIS PROCESS, I REALIZED THAT THE TIRE WAS BLOWN OUT FROM THE COIL SPRING BREAKING AND PUNCTURING THE TIRE. THIS WAS THE FRONT DRIVER'S SIDE TIRE AND I AM VERY LUCKY TO HAVE NOT BEEN DRIVING AT THE TIME OF THE INCIDENT. I HAD THE CAR TOWED AND STARTED DOING SOME RESEARCH BECAUSE I HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. I FOUND SEVERAL RECALLS FOR MERCURY SABLE'S AND FORD TAURUS', BUT NONE THAT MATCHED THE YEAR OF MY VEHICLE. I CALLED FORD MOTOR COMPANY AND A FORD DEALER AND THEY BOTH CONFIRMED THAT THERE WAS NO RECALL ON MY CAR. I ASK FORD MOTOR COMPANY TO INDICATE THAT I WANTED MY CONVERSION DOCUMENTED AS AN OFFICIAL COMPLAINT, BUT I DIDN'T FEEL LIKE THERE WAS ANYTHING THAT WOULD RESULT FROM THIS. I HAD TO REPLACE THE TWO FRONT STRUT ASSEMBLIES, GET TWO NEW TIRES AND ALSO NEW SWAY BAR LINKS THAT WERE DAMAGED IN THE PROCESS. I ALSO DECIDED TO REPLACE THE REAR SPRINGS (NOT THE SHOCKS) BECAUSE I COULD NOT DRIVE THE CAR AGAIN KNOWING THAT THIS COULD HAPPEN. THE RESEARCH I DID REPORTED PROBLEMS WITH FRONT AND REAR SPRINGS. THE GRAND TOTAL FOR ALL THE REPAIRS NEEDED BECAUSE OF THIS FAILURE WAS $1500. I STILL SAY I AM LUCKY I WAS NOT DRIVING AT THE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202141September 7, 2007
SUSPENSION, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ON SEP 6, 2007, MY 2001 MERCURY SABLE AT 56,640 MILES WAS DETERMINED TO HAVE BROKEN REAR SPRINGS. MY LOCAL FORD DEALER REPLACED REAR SPRINGS, STRUTS, SWAY BAR LINKS, AND UPPER STRUT MOUNTS. THIS SEEMS SIMILAR TO PROBLEMS THAT YOU HAVE PREVIOUSLY INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201735September 3, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY MASTER CYLINDER FAILED CAUSING ME TO LOSE MY BRAKES. I CRASHED MY CAR INTO A POLE. THE INSURANCE COMPANY TOTALED MY CAR. AFTER A CAR IS TOTALED THE INSURANCE COMPANY WOULD ONLY SEND IT TO THE SALVAGE YARD. I INSISTED ON KNOWING WHAT WENT WRONG. A SIMPLE TEST WAS DONE BY TURNING ON THE MOTOR AND PRESSING ON THE BRAKE PEDAL. IF IT GOES TO THE FLOOR GRADUALLY THEN YOU KNOW IT WAS A MASTER CYLINDER FAILURE. THIS HAPPENED 3 TIMES. THE MANUFACTURE DIDN'T WANT TO DEAL WITH ME AND THE DEALERSHIP DIDN'T EITHER. HOW MANY CARS FALL BETWEEN THE CRACKS AND THE REASON FOR SERIOUS BRAKE FAILURE NEVER REACHES THE VERY PEOPLE WHO CAN CORRECT IT?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200745August 25, 2007
SUSPENSION:REAR:SPRINGS
BROKEN REAR SPRING, CAUSING TIRE DAMAGE. (FRONT SPRINGS REPLACED BY FORD 2 MONTHS AGO FREE UNDER REPLACEMENT PROGRAM, DEALER TELLS ME THAT THE FORD REPLACEMENT PROGRAM DOES NOT APPLY TO REAR SPRINGS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200682August 24, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH, THE PASSENGER SIDE FRONT TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THE CAUSE TO BE A FAILED COIL SPRING. NHTSA RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), FOR THE 2001 MERCURY SABLE, WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 51,255.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201365August 22, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 FORD SABLE GS WITH BROKEN REAR COIL SPRINGS CUSTOMER STATES THAT THIS IS A DESIGN DEFECT**NAR**CC THE CONSUMER STATED WHILE GETTING A ROUTINE OIL CHANGE IT WAS DISCOVERED BOTH REAR SPRINGS WERE BROKEN AND THE SPRINGS AND STRUTS HAD TO BE REPLACED. THE CONSUMER STATED HE WOULD LIKE AN INVESTIGATION TO BE DONE AND REIMBURSED FOR OUT OF POCKET EXPENSES FOR THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200149August 20, 2007
SUSPENSION:REAR:SPRINGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE, TIRES
CAR NOT HANDLING PROPERLY. BRAKES SQUEALING. VERY POOR GAS MILEAGE. CAR RIDING LOWER IN BACK. SOUNDED/FELT LIKE I WAS RIDING ON A FLAT, TIRE PRESSURE WAS DOWN, BUT NOT BADLY (3 LBS). TOOK TO MECHANIC FOR TUNEUP. ADVISED REAR TIRE BAD WITH FLAT SPOTS. PURCHASED TIRES TO BE INSTALLED. WHEN MECHANIC PULLED TIRE/WHEEL TO INSTALL, NOTICED REAR SPRING WAS BROKEN. PULLED TIRE/WHEEL FROM OTHER SIDE. IT TOO, WAS BROKEN. ONE BREAK WAS NEW, THE OTHER OLDER AS ENDS WERE RUSTED OVER. THERE ARE RUB MARKS AND WEAR ON THE RUBBER COVERING OVER BOTH SPRINGS AS WELL AS THE COATING COMING OFF. I HAVE THE BROKEN SPRINGS AND HAVE TAKEN PHOTOS THAT SHOW BRAKES AND DISCOLORATION. TWO (2) NEW TIRES, TWO (2) REAR SPRINGS AND ALIGNMENT COST $614.68. I FREQUENTLY HAVE MY GRANDCHILDREN WITH ME. EITHER ONE OR BOTH OF THEM COULD HAVE BEEN SEVERELY INJURED HAS THE PIECES COME THROUGH THE SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200225August 20, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
I WAS DRIVING MY CAR AT ABOUT 20 MILES AN HOUR AND I FELT A VIBRATION. I MADE A DECISION TO PULL THE CAR OVER AND GET OFF THE ROADWAY AND STOP. WHEN I TRIED TO USE MY BRAKE I FELT THE RESISTANCE HALF WAY DOWN AND THEN IT SUDDENLY WENT ALL THE WAY TO THE FLOOR. I SAW MYSELF GAINING ON THE CAR IN FRONT OF ME. I QUICKLY TURNED TO THE RIGHT AND UP ON THE SIDEWALK HITTING THE CURB IN THE PROCESS AND THEN INSTEAD OF HITTING A STORE WALL I TURNED SLIGHTLY TO THE LEFT AND HEADED DEAD CENTER FOR AN EDISON POLE. I COULD HAVE KILLED SOMEONE. I NEED TO TALK TO SOMEONE WHO CAN TELL ME WHO TO GET TO LOOK INTO MY BRAKE SYSTEM TO SEE WHAT WENT WRONG. I AM SO SCARED TO EVER DRIVE THAT CAR AGAIN. MY CAR IS ONLY 5 YEARS OLD AND IN EXCELLENT CONDITION AND MAINTAINED WELL. NEVER HAD ANY HINT THAT MY BRAKES WERE FAULTY. MY CAR HAS BEEN LOOKED AT AND HE SAID THE BODY CAN BE FIXED. HE DOESN'T KNOW ABOUT THE BRAKES. I NEED AN EXPERT TO LOOK AT THOSE BRAKES. CAN YOU HELP ME???? MY AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200000August 18, 2007
TIRES:TREAD/BELT
TIRE TREAD ON GENERAL AMERI TECH TIRES SEPARATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199553August 14, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. SHE STATED THAT THERE WAS FAILURE WITH THE FRONT COIL SPRINGS HOWEVER; SHE WAS UNABLE TO PROVIDE THE FAILURE DETAILS BECAUSE HER HUSBAND DRIVES THE VEHICLE. THERE IS A RECALL FOR THE FRONT COIL SPRINGS (NHTSA CAMPAIGN #04V332000). THE FAILURE AND CURRENT MILEAGES WERE 66,000. THE VEHICLE PURCHASE DATE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199296August 11, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKES LINE LEAKING FLUID DUE TO CORROSION OF METAL,LOST ALL BRAKE FLUID WHEN BRAKES WERE PUT ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199309August 11, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, STRUCTURE
MERCURY SABLE 2003 LEAKS WATER ONTO THE PASSENGER FLOOR BOARD ALSO CAUSING MY AC BLOWER MOTOR TO SHORT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198943August 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. IN APRIL OF 2007, THE CLIMATE CONTROL MODULE WAS REPLACED, WHICH COST $613. ON JULY 26, 2007, THE AIR CONDITIONER COMPRESSOR WAS REPLACED, TOTALING $886. THE CONTACT STATED THAT THE VEHICLE IS CURRENTLY MAKING A LOUD NOISE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 26,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199002August 9, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
HAVE A 2001 SABLE THAT THE LEFT REAR COIL SPRING BUSTED. COST IS OVER $900 TO REPLACE. SAW ON MANY FORMS THAT OTHER SABLE OWNERS ARE HAVING SAME ISSUE. MERCURY REPLACED FRONT COILS, BUT NOT BACK......WHY NOT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198415August 3, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT DRIVERS SIDE SPRING BROKE OFF FROM IT'S MOUNTING. THIS CONDITION WAS DETECTED BY A SERVICE TECH BEFORE ANY OTHER DAMAGE WAS DONE. IT WAS RECOMMENDED THAT THE FRONT PASSENGER SIDE SPRING BE REPLACED AT THE SAME TIME, AS WELL AS BOTH FRONT STRUTS, SINCE THE CAR HAD OVER 75,000 MILES ON IT AT THE TIME. I CALLED THE DEALER TO SEE IF THERE WAS A RECALL ON THE VEHICLE. THEY SAID THAT THERE WAS NOT ANY RECALLS AT THIS TIME ON THIS VEHICLE. I HAD ALL OF THE RECOMMENDED WORK DONE AT A COST OF OVER $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198447August 3, 2007
VEHICLE SPEED CONTROL
I HAVE A 2000 MERCURY SABLE WITH A SPEED CONTROL THAT CANNOT BE TURNED OFF EXCEPT BY STOPPING THE VEHICLE. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE THE SPEED CONTROL WAS REACTIVATED WHILE DRIVING. I CANNOT GET ANY SATISFACTION. I AM THE ORIGINAL OWNER OF THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable