Mercury Sable Complaints

5,381 consumer complaints on file.

#10920173October 31, 2016
VEHICLE SPEED CONTROL, SUSPENSION
MY 17 YEAR OLD WAS DRIVING THE 2001 MERCURY SABLE AND CAME TO A COMPLETE STOP AT A LIGHT ON A BUSY INTERSECTION HOWEVER, THE CAR AUTOMATICALLY ACCELERATED EVEN WITH HIS FOOT ON THE BRAKE. THE ACCELERATION STUCK AND FORTUNATELY HE WAS ABLE TO CONTROL THE VEHICLE WITHOUT HITTING ANYONE AND CAUSING AN ACCIDENT BUT IMMEDIATELY MANAGED TO GET IT TO AN OPEN LOT TO SHUT THE CAR OFF. HAD SOMEONE LOOK AT IT, AND IT WAS THE THROTTLE CABLE THAT SNAPPED. IT IS ONLY TEMPORARILY FIXED AT THIS TIME. ALSO, WHEN DRIVING IN AREAS WHERE THERE IS ANY TYPE OF SMALL BUMP, SUCH AS THE END OF OUR DRIVEWAY, THE FRONT END SUSPENSION JUST ISN'T THERE. IT HITS EXTREMELY HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918494October 24, 2016
SERVICE BRAKES
THE BRAKE LIGHT SWITCH FAILED CAUSING INABILITY TO GET SHIFT LEVER OUT OF PARK MODE. BRAKE LIGHTS STAY ON ALL THE TIME OR NOT COME ON AT ALL. THE PROBLEM WAS NOTED AFTER PARKING IN OUR GARAGE AND NOTICING THE BRAKE LIGHTS BEING ON ALL THE TIME. I DISCOVERED THAT TURNING THE IGNITION SWITCH TO FIRST INDENT THAT THE SHIFT LEVER CAN BE PLACED IN THE NEUTRAL MODE SO ENGINE CAN BE STARTED. IN DRIVING THE CAR, THE BRAKE LIGHTS DO NOT WORK. WHEN STOPPING THE CAR AND SHIFTING TO THE PARK MODE, THE SHIFT LEVER CANNOT BE TAKEN OUT OF THE PARK MODE WITHOUT GOING THROUGH THE SEQUENCE DESCRIBED ABOVE. THERE WAS A RECALL TO REPAIR THIS ON THE 2000-2004 SABLES (REFERENCE 04V106000), BUT FORD TELLS ME THE 2004 SABLES ARE NOT UNDER RECALL ALTHOUGH THE 2004 MODELS USE THE SAME DEFECTIVE BRAKE LIGHT SWITCH CAUSING THE EXACT PROBLEMS AS THE 2000-2003 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917688October 20, 2016
UNKNOWN OR OTHER
YES I HAVE A USED CAR AND THE DASH FROM THE HEAT HAS ROSE OFF OR HAS BUCKELED UP AND I HAVE CONTACTED THE COMPANY WELL APPARENTLY IT IS OBSOLETE AND IT IS HARD TO COME BY SO I CANT DRIVE WITHOUT A DASH AND I CANT GET ONE EITHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898075August 23, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE, THROTTLE, WRENCH, AND AIR BAG INDICATORS REMAINED ILLUMINATED SIMULTANEOUSLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS RESTARTED AND THE GEAR SHIFTER WAS PLACED IN REVERSE, AND THE CONTACT HEARD A LOUD KNOCKING NOISE FROM THE TRANSMISSION. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896925August 18, 2016
ENGINE
TL* THE CONTACT OWNS A 1994 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS OR IDLING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896972August 18, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SUDDENLY DECREASE IN SPEED. THE CONTACT STATED THAT THE VEHICLE REACTED AS IF IT WERE IN NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891752July 29, 2016
POWER TRAIN
THE TRANSMISSION FROZE UP BREAKING THE AXLE RIGHT OFF AS I PULLED OUT OF A DRIVE WAY ONTO THE STREET WITH ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885758July 19, 2016
SERVICE BRAKES
I OWN A 2003 MERCURY SABLE, I REPLACED THE BRAKES , AND AN ASSORTMENT OF PROBLEMS FOLLOWED. FIRST THEY BEGAN LOCKING , THEN THE CAR WOULD NOT STOP AT ALL. I REPLACED PADS.ROTORS.TIRES ,BLEED THE BREAKS ALL IN AN EFFORT TO FIND THE PROBLEM. I COULD NOT, SO THE CAR HAS BEEN SITTING ABOUT A YEAR. THEN I RECEIVED THE RECALL ON THE BREAKS , NOW EVERYTHING MAKES SENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885270July 16, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WAS PULLING INTO PARKING LOT BRAKES WENT OUT TOTALLY NO WARNING STOPPED BY EMERGENCY BRAKE HAVE NO BRAKES AT ALL TURNING AFTER 45 MPH THEN TO A STOPLIGH INTOTHE CITY'S RESTURANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884287July 12, 2016
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE RAPIDLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE STOPPED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE CRUISE CONTROL CABLE WAS FRACTURED. THE CONTACT PERFORMED A TEMPORARY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883298July 7, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
PURCHASE VEHICLE USED IN JUNE OF 2015, ONE REPAIR AFTER ANOTHER. OWNED 1YR AND HERE ARE REPAIRS THAT WE HAVE HAD TO DO: DRAIN PLUG REPLACED, TRANS FILTER, ADDITIVE & FLUID, RE-BUILT TRANSMISSION, FLUID, REPLACE REAR BRAKE SHOES, REPLACE VALVE COVER GASKET, OIL PAN GASKET, EGR SENSOR. COST INCURRED $3,275.20 WAY MORE THAN ANY CAR SHOULD HAVE IN ONE YEAR! ANYBODY GOING TO REIMBURSE THESE EXPENSES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882952July 6, 2016
ENGINE
THROTTLE GOT STUCK FORCING CAR TO ACCELERATE EVEN WHEN NOT TOUCHING THE GAS PEDAL. THANKFULLY THE BRAKES WORKED AND I WAS ABLE TO STOP THE CAR AND PUT IT INTO PARK, AT WHICH POINT THE ENGINE REVVED TO 4000 RPM. ONCE THE CAR WAS TURNED OFF, IT LET OFF SOME WHITE SMOKE WITH A BURNING OIL SMELL. ACCORDING TO MY MECHANIC, THE SPEED CONTROL CABLE COLLAR FRACTURED. I WAS ON THE HIGHWAY WHEN THIS HAPPENED, DOING 65 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881775June 30, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES HESITATED TO STOP THE VEHICLE. IN ADDITION, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881593June 29, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE JUMPED A CURB AND STRUCK A METAL TABLE OUTSIDE. THE VEHICLE WOULD NOT STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKES DID NOT FEEL AS THOUGH THEY WERE FULLY OPERATIONAL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES TO THE KNEE, BACK, AND NECK, WHICH REQUIRED MEDICAL ATTENTION AND PHYSICAL THERAPY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10875217June 20, 2016
EXTERIOR LIGHTING
THE HIGH BEAMS DO NOT FUNCTION, UNLESS THE LEVER (WHICH CHANGES THE BEAM FROM LOW TO HIGH) IS PULLED TOWARDS ME AND HELD CONSTANTLY IN THAT POSITION. WHEN THIS LEVER IS RELEASED THE HIGH BEAMS GO OFF, BUT THERE ARE NO LOW BEAMS. THE DEFECTIVE PART , ACCORDING TO MY MECHANIC, IS THE "LIGHTING CONTROL MODULE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875324June 20, 2016
VEHICLE SPEED CONTROL
CAR DOES NOT SLOW DOWN WHEN THE ACCELERATOR IS RELEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874664June 16, 2016
POWER TRAIN
WHILE TRAVELING DOWN THE INTERSTATE 90 HIGHWAY SOUTHBOUND ON 10 JUNE, 2016 THE VEHICLE SUDDENLY AND WITHOUT WARNING LOST FORWARD MOTION POWER AND THE RPM LEVEL OF THE CAR SHOT UP SUDDENLY. THE VEHICLE ROLLED TO A STOP ON THE SIDE OF THE HIGHWAY WHILE STILL RUNNING, BUT THERE WAS NO VEHICLE MOVEMENT PROVIDED IN ANY OF THE AUTOMATIC TRANSMISSION GEARS, INCLUDING REVERSE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP IN SPOONER, WI WHERE A REPAIR BILL ESTIMATE OF $3-$4K WAS PROVIDED.....REBUILD CURRENT OR REPLACE WITH REMANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874695June 16, 2016
SERVICE BRAKES, SEATS
I CONTACTED KEN GRODY FORD IN BUENA PARK,CA 2-3 MONTHS AGO TO ASK IF THERE WERE ANY RECALLS ON MY CAR? THE MANAGER I SPOKE WITH TOLD ME "NO!" HE ALSO MAILED ME A COPY OF HIS "OASIS" SEARCH WHICH SHOWED NO RECALLS! HELP! [XXX] PLEASE MAIL ME RECALL ALERTS ON MY CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873155June 8, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED TO 4,000 RPMS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IT WAS DISCOVERED THAT THE ACCELERATOR CABLE ATTACHED TO A CLIP WAS STUCK IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872217June 2, 2016
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK AND COULD NOT MOVE OUT OF THE PARK POSITION. IN ADDITION, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE WIRING HAD TO BE PUSHED DOWN TO OVERRIDE THE FAILURE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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