Mercury Sable Complaints

5,381 consumer complaints on file.

#11140292October 15, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE DEFROST FEATURE FOR THE FRONT WINDSHIELD DID NOT WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE DEFROSTER WAS ACTIVATED FOR THE PAST THREE YEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130293September 20, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
CAN NOT SEE OUT MY FRONT AND BACK WINDOWS. I WILL CLEAN THE WINDOWS 3-4 TIMES A DAY. IMPROPER CODES REQUESTING REPAIR AND ONCE REPAIRED STILL THE SAME THING. STARTS NO CRANKS. VERY DANGEROUS CONDITIONS, COULD NOT CONTINUE TO WORK DUE TO VISION ISSUES. ANTI THEFT FUNCTIONS PREVENTING ME FROM OPERATING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129796September 16, 2018
POWER TRAIN
I DRIVED IT ON HIGHWAY AND SUDDENLY THERE WAS NOISE AND RMP PASSED 4000 BUT NO ACCELERATED. I MANAGED TO STOPPED ON SHOULDER, AND RESTARTED THE CAR, ENGINE RUN OK, AND CAR WASN'T MOVING, EITHER FORWARD OR BACKWARD. I COULD BE HIT BY OTHER CARS IF I DIDN'T MANAGE TO SHOULDER. I SEARCHED ONLINE AND I FOUND OUT A LOT OF COMPLAINTS ABOUT MERCURY SABLE'S TRANSMISSION ISSUES. THIS IS VERY DANGEROUS AND PEOPLE MAY GET KILLED BECAUSE OF SUDDEN TRANSMISSION FAILURE WITHOUT ANY WARNING. MY CAR HAS ABOUT 88700 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121080August 20, 2018
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION AND CONTINUED HIGH RPMS. ACCELERATES WITHOUT DEPRESSING ACCELERATOR PEDAL. THIS IS A KNOWN ISSUE FOR MERCURY SABLE / FORD TAURUS 2000-2003 AND I JUST DISCOVERED A RECALL WAS DONE IN 2013 BY FORD. THE CAUSE IS A MALFUNCTIONING OF THE THROTTLE BODY AND/CRUSIE CONTROL CABLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119888August 14, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET CAR TO SHIFT OUT OF PARK IS TO APPLY EMERGENCY BRAKES THEN SHIFT CAR INTO NEUTRAL WHILE KEY TURNED TO OFF POSITION. BREAK LIGHTS WILL NOT ILLUMINATE WHEN BRAKE PEDAL APPLIED. I CHECKED ALL THE FUSES AND REPLACED THE BREAK LAMP BULBS TO TROUBLESHOOT ISSUE ACCORDING TO OWNERS MANUAL HOWEVER PROBLEM STILL EXISTS. WHEN RESEARCHING ONLINE I READ ABOUT THE SAME EXACT ISSUES OCCURRING IN SAME MODEL AND MAKE THAT WERE RECALLED. I WENT TO MY NEAREST FORD DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE AND GET SOME ASSISTANCE IN FIXING THE PROBLEM. HOWEVER THEY WOULD NOT HELP IN THE MATTER, AND STATED THAT MY PARTICULAR VIN # AND YEAR MODEL 2004 HAD NO RECALLS. THE RECALL WAS ISSUED FOR FAULTY BREAK LIGHT SWITCHES IN 2003 AND PREVIOUS YEAR MODELS OF MERCURY SABLES. I'VE READ ABOUT NUMEROUS ISSUES OCCURRING WITH OTHER 2004 MERCURY SABLE OWNERS THAT ALSO CANNOT GET HELP WITH THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT IS MY HOPE THAT THE NHTSA INVESTIGATES TO FIND OUT WHY 2004 MODELS ARE ALSO EXHIBITING SAME RECALL SAFETY ISSUES. THE PROBLEM OBVIOUSLY LIES WITH THE PART (SAME BREAK LIGHT SWITCH) FORD INSTALLED ON THESE VEHICLES AND NOT NECESSARILY THE YEAR THE VEHICLE WAS MADE. IT HAS ALWAYS BEEN MY UNDERSTANDING THAT THE PRIMARY MISSION AND ROLE OF THE NHTSA IS TO HELP KEEP THE PUBLIC SAFE AND INFORMED ABOUT POTENTIAL SAFETY ISSUES. THEREFORE, I HOPE THEY NOT ONLY INVESTIGATE WHY FORD USED THE SAME FAULTY PART ON OTHER YEAR MODEL VEHICLES BUT ALSO ISSUE THE NECESSARY RECALL FOR SAID VEHICLES WITH THOSE PARTS. IF, WHILE TRAVELING WITH MY FAMILY, A CAR SLAMS INTO US BECAUSE NO BREAK LIGHTS WILL ENGAGE, WHOSE FAULT IS THAT? I'VE BROUGHT THIS SAFERY ISSUE CONCERN TO THE ATTENTION OF FORD AND NOW THE NHTSA. FAILURE TO ADDRESS THIS ISSUE PUTS THE PUBLIC IN DANGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102972June 21, 2018
UNKNOWN OR OTHER
CAR FIRE DUE TO RECALLED FUSES HAD THIS CAR FOR 5 YEARS AND HAD NO ISSUES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11101862June 14, 2018
AIR BAGS
THE AIRBAG WARNING LIGHT HAS STARTED COMING ON INTERMITTENTLY WHILE THE CAR IS RUNNING ON A CITY STREET. I DON'T KNOW WHY BUT IT APPEARS TO BE A CRITICAL SAFETY PROBLEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 78,000 MILES , VERY LOW FOR A 2004 VEHICLE. FORD MOTOR DEALER SAYS THERE IS NO RECALL OF ANY KIND ON THIS CAR. I AM A RETIRED SENIOR CITIZEN AND THIS IS MY ONLY FORM OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100705June 9, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE AN ELECTRICAL MECHANIC TO FIX. I UNDERSTAND THERE WAS A FEW PEOPLE DID GET IT FIXED THROUGH A RECALL BUT I DIDN'T AND I NEVER GOT A RECALL FOR THIS IN THE MAIL. I WOULD LIKE FORD MOTOR COMPANY FIX THIS BECAUSE I WAS NEVER NOTIFIED OF THIS PROBLEM. MY CAR HAS HAD THIS PROBLEM FOR ABOUT 12 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098285May 28, 2018
FUEL/PROPULSION SYSTEM
SHORTLY AFTER BUYING THIS CAR LAST YEAR, THE THROTTLE BODY FAILED AT SPEED (APPROX 55), CAUSING THE CAR TO ACCELERATE UNCONTROLLED ON A CURVY 2 LANE HIGHWAY. HAD TO BREAK VERY HARD AGAINST THE SURGING ENGINE TO SLOW, AND TURN OFF ENGINE WITH KEY TO GET CAR TO STOP. VERY SCARY. VERY DANGEROUS. THE FORD DEALER IN KINGSTON, NY, DID NOT TELL ME THIS WAS A KNOWN PROBLEM! TOWED, RENTED A CAR, AND PAID $420.00 TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084724April 12, 2018
UNKNOWN OR OTHER
REAR COIL SPRINGS BROKEN ON BOTH SIDES. POOR DESIGN. I WAS TOLD THERE IS A RECALL ON THIS, BUT I DO NOT SEE IT. THIS IS UNSAFE, BECAUSE IT WILL THROW THE CAR AS IT GOES OVER A BUMP. IT CAN ALSO PUSH UP INTO THE TRUNK, IF NOT FIXED. VERY, VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076639March 7, 2018
POWER TRAIN
WHEN ENTERING THE CAR AFTER A BASKETBALL GAME I STARTED THE VEHICLE AND TRIED TO GO INTO REVERSE BUT THE CAR REMAINED IN NEUTRAL AS IT WOULD NOT SHIFT INTO GEAR. PRIOR TO THIS I HAD NEVER NOTICED ANY ISSUES WITH THE TRANSMISSION. I WAS TOLD BY OUR MECHANIC THE TORQUE CONVERTER HAD GIVEN OUT AND NEEDS TO BE REPLACED. AFTER DOING EXTENSIVE RESEARCH I FOUND THERE ARE HUNDREDS IF NOT THOUSANDS OF OTHER MERCURY SABLE OWNERS THAT HAVE EXPERIENCED THE EXACT SAME ISSUE WITH THEIR TRANSMISSION. FORD RECALLED THE SAME PART ON OTHER SIMILAR MAKE AND MODELS VEHICLES. THIS NEEDS TO BE RECALLED OF MERCURY SABLES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073472February 18, 2018
STEERING
STEERING FROZE UP AND COULD NOT TURN TO LEFT / WAS HARD TO STEER AND THEN WHEN TRYING TO TURN LEFT COULD NOT DO IT, HAD TO MAKE RIGHT HAND TURNS. TOOK IT TO THE FORD DEALER I BOUGHT THE CAR FROM (2015) THEY SAID THERE WAS NO RECALLS AND HAD TO REPLACE THE STEERING GEAR/ COST ,ME $600.00 THERE WERE NO COMPLAINTS ON THE CAR FAX OF TROUBLE. .BOUGHT THE CAR IN NOV 2015 AND HAD TO HAVE STEERING FIXED IN JUNE OF 2016. TODAY I WENT TO SEE IF THERE WAS ANY RECALLS LATELY AND FOUND 51 COMPLAINTS ABOUT THIS CAR AND A LOT OF THEM WERE FOR STEERING AND POWER TRAIN. DON'T YOU THINK THIS SHOULD BE A RECALL. GOING TO LOOK FOR A NEW CAR AND NOT A FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067172February 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION ISSUES INCLUDED A NEAR DEATH EXPERIENCE WHEN FAULTY CRUISE CONTROL WIRING / FUNCTIONALITY CAUSED AUTOMATIC TRANSMISSION TO REV TO TO HIGH RPMS. WAS UNABLE TO SHIFT TO NEUTRAL GEAR AND WAS FORCED TO JUMP FROM VEHICLE TO AVOID POTENTIALLY FATAL WRECK. BRAKE PADS BURNED THROUGH TO THE CALIPERS WHEN TRYING TO BRAKE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061848January 18, 2018
ENGINE
2003 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO BEING CHARGED FOR VEHICLE REPAIRS THAT WERE UNDER WARRANTY. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052089December 3, 2017
UNKNOWN OR OTHER
WHY WAS I CHARGED $249.90 LABOR CHARGES WHEN THE VEHICLE WAS ONLY IN MY HANDS FOR A COUPLE OF DAYS AFTER BEING PURCHASED FROM KING BUICK BUT NOT FOR PARTS, SHOP MATERIALS AND USE OF A LOANER CAR. I SHOULD HAVE PAID NOTHING UNDER A WARRANTY AND WOULD LIKE TO KNOW IF FORD HAS RESPONSIBILITY FOR THAT. PLEASE FEEL FREE TO CALL MY CALL ON [XXX](C) OR [XXX](H) IF YOU NEED MORE INFORMATION ABOUT THIS. I WAS RIGHT ACROSS THE STREET FROM THE COMMUNITY WHERE I RESIDE AND DROVE THE CAR TO KING BUICK GMC IMMEDIATELY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047279November 19, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
1. THE HOOD CLOSES APPARENTLY FINE, IT DOES NOT OPEN IF I TRY TO, HOWEVER KEEPS OPENING EVERY 20 MINUTES AFTER DRIVING. I COULD NOT FIND THE CAUSE. 2. VERY STRONG SMELL OF GAS KEEPS OCURRING, NO SIGNS OR DROPS OR VIISUAL LEAK PUDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046636November 16, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE IN THE DASHBOARD AREA WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY NEIGHBORS. THE AIR BAGS DID NOT DEPLOY, THERE WAS NO POLICE REPORT FILED, AND THERE WERE NO INJURIES DUE TO THE FIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11043314November 4, 2017
VEHICLE SPEED CONTROL
CAR ACCELERATED BY ITSELF TO ABOVE 55 MPH AT LOCAL ROAD, WHEN PUT TO PARKING, THE ENGINE KEPT RUNNING AT MORE THAN 3500 RPM, IT WAS CRAZY, NEARLY KILLED SOME KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034494October 19, 2017
POWER TRAIN
JUST BOUGHT A MERCURY SABLE 1996. AFTER DRIVING THIS VEHICAL FOR ABOUT 10 MILES, THE TRANSMISSION BEGAN TO SLIP BADLY. IT BEGAN WITH HAVING TROUBLE ACCELERATING FROM A COMPLETE STOP. LUCKILY I WAS DRIVING IN A RURAL AREA WITH FEW STOPS AND LITTLE TRAFFIC. BY THE TIME I STOPPED AT THE 3 STOP SIGN. THE TRANSMISSION WOULD NO LONGER ENGAGE INTO 1ST OR 2ND GEAR. NEVER GOT INTO 4TH GEAR. BUT HAD TO GET PUSH THE VEHICAL FROM THE LAST STOP SIGN UNTIL I REACHED A SMALL HILL THAT ALLOWED ME TO REACH THE SPEED SO THAT 3RD WAS ABLE TO ENGAGE AND WAS ABLE TO MAKE IT TO MY HOUSE. THE CAR HASN'T MOVED SINCE THEN. WASTE OF $1,000!! TRANSMISSION IS FINISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023485September 14, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE RPMS INCREASED TO 500 OR MORE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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