Mercury Sable Complaints

5,381 consumer complaints on file.

#10212576December 22, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
ALMOST IMMEDIATELY AFTER STARTING THE CAR TODAY AND PULLING OUT INTO THE ROAD, I HEARD A LOUD SCRAPING OR RUBBING SOUND COMING FROM THE RIGHT HAND PASSENGER SIDE. AFTER EXAMINING ALL FOUR TIRES FOR DEFLATION, IT WAS DETERMINED BY REMOVING THE RIGHT SIDE REAR TIRE THAT THE SPRING BY THAT TIRE HAD FRACTURED. THE FRACTURED END OF THE SPRING WAS GOUGING A DEEP TRENCH ALL THE WAY AROUND THE EDGE OF THE TIRE. THE SPRING WILL NEED TO BE REPLACED AND MOST LIKELY THE TIRE AS WELL. THE CAR HAS NOT YET BEEN REPAIRED AS OF THIS WRITING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212182December 18, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE DAY AFTER A SNOW STORM I BACKED UP MY 2002 MERCURY SABLE AND THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE ADJACENT TIRE. DURING REPAIR OF THE VEHICLE A REAR SPRING WAS FOUND TO ALSO BE BROKEN. I NEEDED TO HAVE FOUR NEW SPRINGS AND TWO NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211889December 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
PASSENGER SIDE; REAR SPRING AND STRUT OF 2001 MERCURY SABLE FAILED CAUSING AN ABRUPT STOP AND MINOR LOSS OF CONTROL. VEHICLE WAS TAKEN TO REPAIR SHOP WHERE BOTH REAR SPRINGS AND STRUTS HAD TO BE REPLACED. PASSENGER SIDE REAR STRUT WAS BENT. REPAIR COST OVER $700. WAS TOLD FRONT SPRINGS UNDER RECALL BUT NOT REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211605December 12, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE REAR SPRINGS CONTINUE TO FAIL. THE FAILURE HAS OCCURRED TWICE AND PUNCTURED THE TIRES ON BOTH OCCASIONS. THE CONTACT PAID $237 FOR BOTH REPAIRS. THE DEALER AND MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE. FORD MOTOR COMPANY TOOK A COMPLAINT ON HIS BEHALF (CLAIM NUMBER 1529113467). HE STATED THAT THERE WAS A RECALL (NHTSA CAMPAIGN ID NUMBER 04V332000) FOR THE FRONT SPRINGS, BUT NOT FOR THE REAR COIL SPRINGS. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 01/02/08 *BF UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211480December 11, 2007
SUSPENSION:REAR:SPRINGS
LEFT REAR SPRING BROKE WHILE SITTING IN PARKING LOT. WHEN DRIVEN NEXT THE REAR TIRE WAS SHREDDED! VEHICLE HAD TO BE TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210885December 5, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 45 MPH, ANOTHER VEHICLE COMING FROM BEHIND HER, JUMPED THE MEDIAN AND CRASHED INTO THE FRONT END OF HER VEHICLE. AS A RESULT, THE STEERING AND FLOOR COLUMN COLLAPSED, AND THE AIRBAGS DID NOT DEPLOY. THE CRASH DESTROYED THE VEHICLE. THE DRIVER SUSTAINED A SHOULDER HARNESS STRAIN, A FRACTURED STERNUM AND BRUISED RIBS. IN ADDITION, SHE SUSTAINED BRUISES TO HER RIGHT HAND AND LEFT FOOT. THE DRIVER OF THE ONCOMING VEHICLE SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 03/10/08 *LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10210957December 5, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I SENT CAR IN FOR INSPECTION. I GOT A PHONE CALL FROM THE SHOP AND WAS TOLD BOTH REAR STRUT ASSEMBLY AND SPRINGS WERE BROKE. I UNDERSTAND THERE HAVE MANY COMPLAINTS ABOUT THIS PROBLEM. WHY IS NOTHING BEING DONE AND WHERE AM I GOING TO COME UP WITH $650.00 TO GET THE REPAIR DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210967December 5, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210244November 28, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TOOK 2000 MERCURY SABLE TO DEALER TO HAVE THE REAR BRAKES SERVICED AND WAS TOLD THAT BOTH REAR SPRINGS WERE BROKEN. HAD THE DEALER REPLACE THEM FOR A FEE. 80,676 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210066November 27, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE FAN MOTOR CHIRPED WHEN THE FAN WAS ACTIVATED. THE DEALER STATED THAT THE FAN MOTOR WAS LEAKING WATER AND THEY MADE THE REPAIR. HOWEVER, THE FAILURE RECURRED AND THE AIR CONDITIONER MALFUNCTIONED. THE DEALER STATED THAT THE A/C BLOWER MOTOR WAS RUSTED DUE TO WATER LEAKAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209536November 20, 2007
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHEN IT RAINED, THE WINDSHIELD LEAKED WATER ABOVE THE DRIVER SIDE TOP CORNER. THE REPAIR SHOP STATED THAT THE WINDSHIELD WAS VERY LOOSE AND IMPROPERLY SEALED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY: WINDSHIELD). THE CURRENT AND FAILURE MILEAGES WERE 32,000. UPDATED 3/4/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209145November 16, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
MY 200 SABLE HAD THE REAR SPRINGS GO OUT ON IT. MY MECHANIC FOUND THIS OUT WHEN HE WAS PERFORMING A TIRE ROTATION. MY SPRINGS WERE TOTALLY SEPARATED/BROKEN. THANK GOODNESS THAT HE WAS DILIGENT WITH THIS OR ELSE IT COULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207864November 4, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PULLING OUT OF DRIVEWAY, HEARD SNAP, FOLLOWED BY A RUSH OF AIR AND DROP OF VEHICLE. INSPECTED TIRE AND WHICH WAS RESTING ON THE RIM, ATTEMPTED TO CHANGE TIRE AND DISCOVERED THAT SPRING WAS PROTRUDING THOUGHT BACK OF TIRE AND I COULD NOT REMOVE. CONSEQUENCES SCARE ME HAD I BEEN TRAVELING AT ANY RATE OF SPEED I WOULD NOT BE HERE TODAY. REPAIR SHOP INFORMED ME THAT THEY SEE THIS FREQUENTLY WITH THE MERCURY SABLE CARS. NEW TIRE, COIL SPRING AND LABOR CONCLUDED A BILL OF $331.68. LINCOLN MERCURY DEALERSHIP WOULD NOT DO ANYTHING BUT ADVISE TO CONTACT FORD, FORD CAR WAS NO LONGER UNDER WARRANTY AND THEY HAD NO COMPLAINTS FOR THIS YEARS MODEL. HOWEVER 2001 AND PRIOR THEY HAD RECALLS FOR THIS VERY PROBLEM AND PROVIDED THE SABLES WITH A PROTECTIVE SPRING SHIELD. DRIVING THIS CAR AND OTHERS WHO DRIVE THIS CAR ARE DEALING WITH A MAJOR SAFETY HAZARD THAT HAS A HISTORY WITH THIS MANUFACTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206868October 25, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I GOT A FLAT TIRE IN THE AM AND HAD IT CHANGED TO THE DONUT SO I COULD GET TO WHERE I PURCHASED THE TIRES FOR THE WARRANTY TO GET ME A NEW TIRE. I LEFT THE SHOP AND WITHIN 1 MILE THE NEW TIRE BLEW OUT ALSO. COME TO FIND OUT THE DRIVERS SIDE SPRING HAD BROKE AND WAS RUBBING AGAINST THE INSIDE OF THE TIRE CAUSING IT TO BLOW OUT. I THEN HAD BOTH REAR SPRINGS REPLACED ALONG WITH THE STRUTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206521October 22, 2007
SUSPENSION:REAR:SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE BEING SERVICED FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT THE REAR SPRING FAILED AND COULD DAMAGE THE TIRES. THE CONTACT HAS NOT DRIVEN THE VEHICLE SINCE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE REAR SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE 94,000. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206402October 20, 2007
SUSPENSION
BROKEN FRONT AND REAR SPRINGS ON MERCURY SABLE 4 DOOR CAR. THE FRONT SPRINGS BROKE FIRST AND WAS VERY EXPENSIVE TO REPAIR AND IF THE BROKEN SPRING HAD IT THE TIRE I WOULD HAVE CRASHED ON THE FREEWAY. THE REAR SPRING BROKE LAST WEEK AND DID DESTROY THE TIRE AND AGAIN MY LIFE WAS THREATEN BY A CRASH. FORD ONLY RECOGNIZED THAT THEY WOULD PLACE SPRING GUARDS ON THE FRONT SPRINGS TO SAVE THEY RESPONSIBILITY FROM HAVE FRONT TIRES DESTROYED AND KILLING DRIVERS. FORD WILL NOT ADMIT THEY HAVE A PROBLEM; I SPENT ONE HALF HOUR ON THE PHONE WITH THEM AT THE CORPORATE OFFICE THIS WEEK. BECAUSE MY CAR IS OLDER THAN 5 YEARS, THEY WILL NOT EVEN EXTEND ANY CONSIDERATION FOR THE HUGE REPAIR COSTS INCLUDING NEW TIRES THAT WERE DESTROYED. I HAVE OWNED MANY CARS THE LAST FORTY YEARS AND WAS A LICENSED MASTER AUTO MECHANIC IN THE STATE OF MICHIGAN AND ALSO A VOC. ED TEACHER IN POWER MECHANICS ( AUTOMECHANICS) . THIS IS A VERY SERIOUS PUBLIC ISSUE AND WHEN TIRES ARE RUINED BY THE BROKEN SPRINGS THE CAR WILL GO OUT OF CONTROL ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206366October 19, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THERE IS A RECALL ON THE BRAKE WIRE ASSEMBLY (RECALL NUMBER 04S12). THE RECALL REPAIR WAS PERFORMED AND THE WIRE LAYOVER STOPPED AT THE STEERING KNUCKLE. THE WIRES WERE SQUEEZED TOGETHER AT THE TOP, WHICH CAUSED A FIRE AND SKEWED THE WIRES TOGETHER AT THE HARNESS. THE RECALL WAS CREATED TO CORRECT THIS FAILURE. THE WIRES BECAME A FIRE HAZARD AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED HIM THAT THE REPAIR WOULD BE HIS RESPONSIBILITY. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE REPAIR. THE VEHICLE IS CURRENTLY AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205553October 13, 2007
ELECTRICAL SYSTEM
WATER AND RAIN LEAK INTO BLOWER HOUSING AND THEN ONTO PASSENGER FLOOR. THIS HAPPENS EVERY TIME IT RAINS AND THIS DISABLES THE HEATING THE AND COOLING SYSTEMS IN THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205290October 9, 2007
VISIBILITY:WINDSHIELD, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE VEHICLE WAS LEAKING WATER THROUGH THE WINDSHIELD. THE DEALER STATED THAT THE WATER LEAKING THROUGH THE WINDSHIELD WAS LEAKING AND STAYING ON THE PASSENGER SIDE FLOORBOARD. THE LEAKING CAUSED THE BLOWER MOTOR IN THE COOLING SYSTEM TO FAIL. HE ALSO STATED THAT THERE WAS A RELATED RECALL; HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204862October 4, 2007
SUSPENSION:FRONT:STABILIZER BAR
TL*THE CONTACT OWNS A 1992 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD THUMPING NOISE. APPROXIMATELY THIRTY SECONDS LATER, THE VEHICLE SHUT OFF. HE PUSHED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT FRAME FAILED. TWO DAYS LATER, THE VEHICLE WAS TOWED TO AAA. A LOCAL MECHANIC ARRIVED A WEEK LATER AND STATED THAT THERE WAS WEAR AND TEAR ON THE FRONT FRAME BUSHING SWAY BAR, WHICH CAUSED THE FRONT FRAME TO FAIL. HE NOTIFIED THE MANUFACTURER AND THEY STATED THAT THERE WAS A RECALL FOR THE REAR FRAME, BUT NOT THE FRONT. THE MANUFACTURER WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE WITH THE REPAIRS AND STATED THAT THE VEHICLE WAS NOT WORTH REPAIRING. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 11/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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