Mercury Sable Complaints

5,381 consumer complaints on file.

#10336640June 16, 2010
SEAT BELTS:FRONT:ANCHORAGE
TL* THE CONTACT OWNS A 1999 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPERATE THE VEHICLE SHE NOTICED THE FRONT PASSENGER SIDE SEAT BELT WAS STUCK IN THE ANCHORAGE AND WOULD NOT PULL OUT OR RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 99V250000 (SEAT BELTS: FRONT: ANCHORAGE). THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 98,000. UPDATED 10/27/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336693June 16, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
6/16/10 FRONT SPRINGS; COIL SPRINGS BROKE CAUSING DAMAGE AND LOSE TO A 5 MONTH OLD TIRE. I AM IN THE PROCESS OF REPLACING FRONT COIL SPRING AND PURCHASING A NEW TIRE AS THIS JUST HAPPENED YESTERDAY. VERY DANGEROUS TO DRIVE CAR WHEN THIS HAPPENS BUT I HAD TO INVESTIGATE THE PROBLEM. WERE I DRIVING WHEN THIS OCCURRED, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336138June 14, 2010
SUSPENSION:REAR
BOTH REAR SUSPENSION COIL SPRINGS ON MY 2002 MERCURY SABLE BROKE AT THE SAME TIME. THEY HAVE BEEN REPLACED. WHY ISN'T THIS A RECALL SINCE IT SEEMS TO BE A COMMON PROBLEM WITH BOTH THE SABLE AND FORD TAURUS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336171June 14, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 4-5 MPH OUT OF A DRIVEWAY, THE CONTACT OBSERVED AN UNUSUAL NOISE COMING FROM THE VEHICLE. ON A SEPARATE OCCASION, THE NOISE WAS OBSERVED AGAIN. THE CONTACT REMOVED THE REAR DRIVERS SIDE WHEEL AND DISCOVERED THE COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336111June 13, 2010
SUSPENSION:FRONT
THE LEFT FRONT SPRING ON MY 2002 MERCURY SABLE BROKE ON JUNE 12, 2010. THE CAR WAS IN A PARKING LOT AT THE TIME OF THE SPRING FAILURE. THE MOTOR WAS RUNNING, BUT THE TRANSMISSION WAS IN PARK. THE BROKEN SPRING PUNCTURED THE TIRE. THERE IS APPROXIMATELY 74,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335533June 9, 2010
SUSPENSION
BACK SPRINGS BOTH BROKE ON 2002 SABLE..HAD TO GET FIXED TO PASS INSPECTION......IN JAN 2009 FRONT SPRING BROKE AND PUNCTURED MY LEFT FRONT TIRE..I UNDERSTAND FORD HAD RECALLS OR SAFETY ISSUES W/SPRINGS FOR 1999,2000,2001 & 2003 BUT NOT MY 2002..I HAVE TRIED W/FORD TO NO AVAIL FOR RESOLUTION WITH THIS ISSUE TO NO AVAIL....I HAVE READ MANY COMPLAINTS ON INTERNET FOR SAME EXACT PROBLEM I HAVE HAD W/2002 VEHICLES..HOW DID FORD SKIP THE 2002 MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334864June 7, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT OR INQUIRY RECEIVED VIA EMAIL, INTERNET BY THE WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION *TGW 2003 MERCURY SABLE. THE FRONT COIL SPRINGS FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334387June 3, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE SPEEDS OF 70 MPH, THE FRONT DRIVERS SIDE COIL SPRING FAILED. THE VEHICLE WAS CAREFULLY DRIVEN TO THE CONTACTS PLACE OF RESIDENCE AND THE COIL SPRING PUNCTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE. BOTH FRONT COIL SPRINGS AND THE DRIVER'S SIDE SWAY BAR WERE REPLACED BY THE DEALER AT THE CONTACTS EXPENSE. THE CONTACT STATED THERE WERE HUNDREDS OF COMPLAINTS ONLINE PERTAINING TO THE FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A DECISION FROM THE MANUFACTURER IF HE WOULD BE REIMBURSED FOR THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334272June 2, 2010
SERVICE BRAKES, HYDRAULIC
MY CAR STARTED LOOSING BRAKE POWER 3 DAYS AGO AND DUE TO THAT I ENDED UP HITTING A TREE BROKE MY TAIL LIGHT DENTED MY CAR ON BOTH PASSANGERS DOORS. HAD THE BRAKES BLEED THOUGHT MAYBE AIR IN LINES NOTHING THATS WHEN I FOUND OUT WHAT WAS WRONG WITH IT. NOW I HAVE A CAR NO WORKING MY FIANCE CANT GET TO WORK AND A CAR WITH DENTS OF THE TWO DOORS ANOTHER ONE AT THE REAR AND A MISSING HEAD LIGHT. PLUS I HAVE A BACK INJURY WITH TWO BULDGING DISK THAT HITTING THE TREE AGGRIVATED IT AND HURT MY RIBS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10333941May 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PLEASE SEE YOUR REPORT PE09033. MY MERCURY SABLE USES THE SAME TRANSMISSION. AND THIS WEEK END ME AND MY FAMILY ALMOST GOT KILLED WHEN ON I-75 IN THE MIDDLE OF A CONSTRUCTION ZONE WITH CONCRETE BARRIERS ON BOTH SIDES MY TRANSMISSION DIED WITH NO WARNING. THIS CAR HAS ONLY 40000 MILES ON IT AND I CHANGED THE FLUID AS RECOMMENDED AT 30000 MILES. THE MECHANIC SAID THAT THIS WAS A CATASTROPHIC TRANSMISSION FAILURE AND NEVER SHOULD HAVE HAPPENED AT 40000 MILES! THE MECHANIC SAID TO ME YOU HAD NO WARNING DID YOU! I AGREED. HE SAID THE TORQUE CONVERTER HAD PROBABLY FAILED! THE HE TOLD ME IT WOULD COST ABOUT $2200 FOR PARTS AND ABOUT $1100 FOR LABOR A GRAND TOTAL OF $3300. I AM AN ENGINEER SO I KNOW A LITTLE ABOUT ENGINES AND MECHANICAL APPLICATIONS. THIS SHOULD NEVER HAVE HAPPENED. I BELIEVE AFTER SOME RESEARCH THAT THESE TRANSMISSIONS HAVE A SIGNIFICANT DESIGN FAULT IN THEM PARTLY FROM TORQUE CONVERTER FAILURE AND PARTLY FROM OVER HEATING BECAUSE OF POOR CIRCULATION AND HEAT DISSIPATION DESIGN. I WOULD LIKE TO REGISTER AN OFFICIAL COMPLAINT WITH THE NHTSA ABOUT THE ABOVE AND JOIN OR START A CAMPAIGN FOR A RECALL ABOUT THE ABOVE STATED PROBLEM. I HOPE THAT AT SOME POINT I WILL HAVE SOME RECOURSE WITH FORD. SO WITH SOME ANTICIPATION I RESPECTFULLY REQUEST SOME HELP OR A RESPONSE WITH TO MY REQUEST. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332307May 26, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT LEASED A 2008 MERCURY SABLE. WHILE DRIVING 20 MPH UP A HILL, THE CONTACT SMELLED A STRONG ODOR INSIDE THE VEHICLE. SHE STOPPED THE VEHICLE TO INSPECT IT AND FOUND NO EVIDENCE RELATED TO THE ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES BUT THE FAILURE COULD NOT DUPLICATED. THE ODOR SEEMED BE INSIDE OF THE VENTS WHICH MADE IT IMPOSSIBLE TO USE THE AIR CONDITIONER. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 231. THE CURRENT MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331934May 24, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE LEFT AND RIGHT REAR COIL SPRINGS FAILED IN MARCH 2010 WHILE THE CONTACT WAS DRIVING. ON MAY 23, 2010, WHILE REVERSING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING BROKE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A REPAIR SHOP FOR REPAIRS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331861May 23, 2010
SUSPENSION:FRONT
BROKEN FRONT DRIVER'S SIDE COIL SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331637May 21, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THE REAR DRIVERS SIDE TIRE WAS WORN PREMATURELY AND WAS CAUSING THE REAR OF THE VEHICLE TO VEER ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL TIRE SPECIALIST WHO ADVISED THAT THE REAR DRIVERS SIDE COIL SPRING HAD FAILED CAUSING THE TIRE TO WEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000 AND THE CURRENT MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331257May 19, 2010
ELECTRICAL SYSTEM, POWER TRAIN
HAD TUNEUP. [PLUGS AND WIRES] COMPUTER UPGRADE. CAR NOW SURGES AND IDLE JUMPS TO 2000 RPM. HIT A CAR IN FRONT OF ME AT STOP LIGHT, AND ALMOST A PERSON IN WALK, WHEN SURGED. AM SHIFTING TO NEUTRAL AT STOPS, BUT, IT SNAPS YOUR NECK WHEN YOU SHIFT BACK TO DRIVE. HAVE HAD TO 2 DIF FORD & MEC. DEALERS SEVERAL TIMES AND ONLY GET NOTHING!! HELP PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330789May 17, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1995 MERCURY SABLE. WHILE DRIVING AT 5 MPH, THE CONTACT MADE A RIGHT TURN AND HEARD A LOUD NOISE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE RIGHT REAR SUBFRAME MOUNTING BUSHING HAD BROKEN DUE TO CORROSION. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; HOWEVER, THE MANUFACTURER REFUSED TO ASSIST WITH REPAIR COSTS AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 98V323000 (STRUCTURE: FRAME AND MEMBERS). THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 103,325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330512May 14, 2010
SUSPENSION:FRONT
I WAS BACKING OUT OF A DRIVEWAY AND I HEARD A LOUD WOOSHING NOISE. I GOT OUT TO INVESTIGATE AND SAW MY FRONT DRIVER'S SIDE TIRE WAS FLAT. I TRIED TO REMOVE IT BUT COULDN'T GET A JACK UNDER THE VEHICLE BECAUSE IT WAS SO LOW TO THE GROUND. I FINALLY MANAGED TO JACK UP THE CAR AND HAD A LOT OF TROUBLE REMOVING THE TIRE. UPON FURTHER INVESTIGATION I REALIZED THAT THE SPRING HAD BROKEN AND LODGED ABOUT 3 INCHES INTO MY TIRE. I HAD TO HAVE THE CAR TOWED TO A SERVICE STATION AND THE TOTAL COST OF REPAIR WAS $600.51 IN ADDITION TO THE COST FOR TOWING AND TWO NEW TIRES. I HAD JUST DRIVEN 40 MILES ON THE EXPRESS WAY AT 70 MPH AND I COULD HAVE BEEN KILLED HAD THIS HAPPENED EN ROUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329054May 5, 2010
SUSPENSION:REAR, EQUIPMENT:MECHANICAL
I BOUGHT AND ARE DRIVING A 1997 MERCURY SABLE WITH 84K MILES AND IT IS A DANGER TO BE IN. THE REAR SPRINGS ARE BROKEN IN SEVERAL PLACES. I HAVE BEEN TOLD THAT FORD WAS RECALLING AND FIXING THIS PROBLEM IN SIMILAR AND LIKE YEARS OF TAURUS'S AND SABLES. MINE THEY CLAIM DOES NOT QUALIFY. THE 1997 IS THE SAME CAR AS A 1998 AND 1999 THAT THEY HAVE PROVIDED RECALL REPLACEMENTS ON... I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM OR HAVE BEEN IN ACCIDENT BECAUSE OF THIS PROBLEM THAT FORD IS OBVIOUSLY AWARE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328488May 3, 2010
SUSPENSION:REAR
REAR COIL SPRING BROKE AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328594May 3, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2008 MERCURY SABLE AWD HAD AN ELECTRICAL ISSUE[MELT DOWN] THAT REQUIRED REPLACEMENT OF THE MAIN ELECTRICAL HARNESS. THEN IN SEPTEMBER OF 2008 A SUDDEN ACCELERATION PROBLEM CAUSED IT TO JUMP A CONCRETE PARKING LOT BARRIER AND TRAVEL DOWN INTO A DRAINAGE BASIN--40 FEET. $9000+ DAMAGE. REPEATED ATTEMPTS TO FORD HAS FALLEN IN DEAF EARS. UPDATED 05/12/10 *BF UPDATED IVOQ 05/17/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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