Mercury Sable Complaints

5,381 consumer complaints on file.

#10372492December 27, 2010
SUSPENSION:FRONT
FRONT COIL SPRING OF MY 2002 MERCURY SABLE BROKE AND PUNCTURED A HOLE IN THE TIRE. HAD TO REPLACE COIL SPRING, STRUT, AND SWAY BAR LINKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372560December 27, 2010
SUSPENSION:FRONT
2002 MERCURY SABLE-LEFT FRONT COIL SPRING FAILED AND DESTROYED THE RADIAL TIRE AT THAT LOCATION. CAR HAS APPROXIMATELY 80,000 MILES HAS BEEN CAREFULLY MAINTAINED. FORD MOTOR CO. SAYS IT IS NOT COVERED UNDER ANY RECALL. CAR IS AT THE SHOP FOR REPAIRS WHICH INCLUDE REPLACING BOTH COIL SPRINGS AND REPLACING DAMAGED TIRE. ANY OTHER DAMAGE FROM THIS EVENT IS YET TO BE DETERMINED. THIS EVENT TOOK PLACE DECEMBER 27, 2010 @ APPROX. 01:00 P.M. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372337December 24, 2010
SUSPENSION:FRONT
2002 SABLE. LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE WHEN BACKING OUT OF THE GARAGE. I HAD THE LOCAL FORD GARAGE REPLACE BOTH FRONT SPRINGS AND INSTALL THE PROTECTIVE GUARD KIT (USED ON THE RE-CALLED VEHICLES) TO PREVENT TIRE PUNCTURE IF IT HAPPENS AGAIN. THIS CAR WAS NOT RE-CALLED AND FORD DID NOT COVER THE COST; $400 NOT INCLUDING THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372777December 21, 2010
SUSPENSION
WHEN GETTING CAR SAFETY INSPECTED MECHANIC FOUND REAR COIL SPRINGS BROKEN. RESEARCH ON INTERNET FOUND RECALL FOR FRONT SPRINGS BUT NOR REAR. THEY ARE THE SAME TYPE OF SPRINGS AS THE FRONT SO WHY WOULD THEY NOT BE INCLUDED IN THE RECALL!!!!! MANY OTHER OWNERS HAVE ALSO HAD THE SAME PROBLEM WITH THE REAR SPRINGS ALSO. I'M JUST GLAD THE FAILURE DID NOT RESULT IN A CRASH OR ANYONE BEING INJURED. FORD MOTOR COMPANY SHOULD INCLUDE THE REAR SPRINGS IN THE RECALL ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371844December 20, 2010
SUSPENSION:FRONT
THE FRONT DRIVER SIDE COIL SPRINGS BROKE WHILE I WAS BACKING FROM PARKING STALL. IT RIPPED A LARGE HOLE IN MY BRAND NEW TIRE. WHEN I INSPECTED IT, THERE WAS RUST INSIDE THE FRACTURE. I HAVE NOT TAKEN IT TO A DEALER YET FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371077December 17, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH CAUSED THE TIRE TO BECOME FLAT. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC WHO REPLACED THE FRONT COIL SPRINGS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369790December 9, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT HEARD A BANG AND THE FRONT OF THE VEHICLE LOWERED SUDDENLY. THE CONTACT ATTEMPTED TO DRIVE TO THE DEALER BUT THE FRONT DRIVER SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT COIL SPRING WAS BEING REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. UPDATED 01/18/11 *BF UPDATED 01/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368934December 1, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 MERCURY SABLE. CONSUMER WRITES REGARDING MERCURY REAR COILS SPRINGS. *TGW THE CONSUMER STATED NEITHER HIS MECHANIC OR THE LOCAL DEALERSHIP COULD EXPLAIN WHY THE REAR COILS RUSTED THROUGH COMPLETELY. THE MECHANIC FOUND A RECALL, BUT IT WAS ONLY FOR THE FRONT COIL SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368440November 30, 2010
SERVICE BRAKES, HYDRAULIC
CONSTANTLY HAVING TO SERVICE BRAKES ON MY 1997 MERCURY SABLE. I HAVE HAD BRAKE CALIPERS SEIZE UP TO THE POINT THE WHEEL WAS TOO HOT TO TOUCH AND I CURRENTLY HAVE BRAKE LINES RUSTED OUT FOR THE SECOND TIME IN ABOUT 2 YEARS THIS IS SIMPLY UNACCEPTABLE FOR SUCH AN EXPENSIVE LUXURY MODEL AND FROM A SAFETY POINT OF VIEW IT IS UNACCEPTABLE TO PUT ANYTHING IN THE WAY OF BRAKE LINES THAT WILL LEAK RUST OR OTHERWISE FAIL PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367291November 23, 2010
POWER TRAIN
AUTOMOBILE ENGINE INADVERTENTLY STOPPED RUNNING WHILE DRIVING AT HIGHWAY SPEED. ONLY INDICATION WAS ILLUMINATION OF ALTERNATOR SYSTEM FAILURE WARNING LIGHT AND TACHOMETER INDICATION OF ZERO. THERE WAS NO ASSOCIATED SHUDDER, LURCHING, OR OTHER PHYSICAL INDICATION THAT ENGINE HAD FAILED. NO ENGINE SERVICE LIGHT OR OTHER INDICATION WAS DISPLAYED. VEHICLE TRANSMISSION WAS PLACED INTO NEUTRAL, RESTART ATTEMPTED, AND ENGINE RESUMED NORMAL OPERATION WITHOUT FURTHER INCIDENT. THIS PROBLEM HAS OCCURRED THREE TIMES IN THE LAST 120 DAYS. I CONTACTED THE DEALER, WHERE THE VEHICLE WAS PURCHASED - SENTRY FORD IN MEDFORD MA., AND THE SERVICE REP ON THE PHONE FOUND NO APPARENT REASON FOR THE MALFUNCTION OR TO SCHEDULE A DIAGNOSTIC DEALER SERVICE APPOINTMENT, SINCE NO ENGINE SERVICE LIGHT CAME ON, BASED ON MY TESTIMONIAL. HE ALSO TOLD ME THAT IF THE ENGINE SERVICE LIGHT DOES NOT COME ON, NO FAILURE CODES ARE STORED IN THE ON BOARD VEHICLE OPERATION HISTORY DATABASE AND THE PROBLEM CAN NOT BE DIAGNOSED AND THE DEALER CAN NOT PROVIDE ASSISTANCE OR GUIDANCE FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362424October 26, 2010
STRUCTURE:FRAME AND MEMBERS
VEHICLE STARTING MAKING FRONT END NOISE, DIFFICULT TO STEER, UNSAFE HANDLING. THE SUBFRAME, ENGINE CRADLE, DETERIORATED DUE TO CORROSION IN AREA OF FRONT MOUNTING BOLT BREAKING THE BOLT COMPLETELY FREE AND NO LONGER PROVIDING STRUCTURAL SUPPORT. SIMILAR CORROSION IS OBSERVABLE ON FILLER TUBE AND VENT TUBE TO GAS TANK. VEHICLE HAS BEEN PARKED AS IT IS UNSAFE TO DRIVE BECAUSE OF ENGINE CRADLE. ESTIMATE OF REPAIR IS APPROXIMATELY $1000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360602October 15, 2010
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS 2001 MERCURY SABLE. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN HE CRASHED THE RIGHT FRONT TIRE INTO A CURB. THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED INDEPENDENTLY. THERE WERE NO INJURIES. THE DEALER ADVISED THAT THE VEHICLE WOULD NEED TO BE REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10360495October 14, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE MAINTENANCE AND THE TECHNICIAN NOTICED THAT THE REAR COIL SPRING BROKE. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO REPLACE THE DEFECTIVE COIL SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,400. UPDATED 01/04/11*LJ UPDATED 01/10/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360262October 13, 2010
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE THE CONTACT STARTED THE IGNITION, THERE WERE SEVERAL ATTEMPTS BEFORE THE GEAR WOULD SHIFT OUT OF THE "PARK" POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE NEUTRAL GEAR SENSOR WAS REPLACED. THE FAILURE RECURRED AFTER ONE MONTH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THAT THE FAILURE WAS RELATED TO THE WIRING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356612September 20, 2010
STEERING, SUSPENSION:FRONT
2002 MERCURY SABLE GS - 103,000 MILES, NEVER BEEN IN A COLLISION, ALWAYS MAINTAINED BY THE BOOK. ON APRIL 2, 2010 AT 8:00 AM, I WAS PULLING FORWARD OUT OF MY PARKING SPOT WHEN A LOUD THUD AND A GRINDING NOISE STOPPED ME FROM GOING ANY FURTHER. THIS WAS A TOTAL SURPRISE AS NOTHING ABOUT THE PREVIOUS DAY'S DRIVING HINTED AT AN SUSPENSION/STEERING PROBLEM. AFTER CHECKING BEHIND BOTH FRONT WHEELS, I FOUND THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND A PLASTIC PIECE HAD BEEN BROKEN BY THE IMPACT. NO TIRE DAMAGE OCCURRED. I WAS JUST PULLING OUT OF A PARKING SPOT SO SPEED WAS LESS THAN 10 MPH BY THE TIME THE NOISE FORCED ME TO STOP. HAD THIS HAPPENED AT SPEED I WOULD SURELY HAVE LOST CONTROL OF THE CAR. THE SABLE WAS TAKEN AWAY ON A FLATBED TRUCK AND COST ABOUT $1300.00 TO REPAIR USING NEW PARTS. SOMETHING NEEDS TO BE DONE, I DID RESEARCH ON THIS AND IT ONLY AFFECTS 2002-2003 SABLE/TAURUS, IRRESPECTIVE OF MILEAGE. I BELIEVE THIS IS COMPLAINT NUMBER 356 FOR THIS SPECIFIC MANUFACTURER'S FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355632September 14, 2010
SERVICE BRAKES, ELECTRIC
MY HUSBAND IS CURRENTLY LEASING A 2004 MERCURY SABLE. WE'VE HAD IT SINCE FEBRUARY OF 2008, AND IT'S ALMOST PAID OFF. WE'VE NOTICED THE ROTORS ARE WARPED AND ARE CAUSING THE CAR TO SHAKE WHEN THE BRAKES ARE PRESSED TO COME TO A STOP. IT DOES IT EVERYTIME AND IT HAS DONE IT SINCE THE SECOND WEEK OF APRIL 2010. NO PARTS HAVE BEEN REPLACED, BUT WHEN WE TEST DROVE IT BEFORE WE BOUGHT IT, IT DIDN'T DO THAT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354815September 10, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE COIL SPRING ON THE DRIVERS FRONT SIDE FAILED AND PIERCED THE TIRE WHILE DRIVING 2 MPH. A SPARE TIRE WAS PUT ON THE VEHICLE AND IT WAS DRIVEN TO A PARKING LOT. HE CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THERE WAS A RECALL FOR THIS FAILURE FOR 2001 MODEL YEAR BUT NOT 2002. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354329September 7, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH SHE HEARD A SCRAPING NOISE WHEN SHE DROVE OVER A SLIGHT BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE SHE WAS INFORMED THAT THE SUB FRAME WAS COVERED WITH RUST. SINCE THE VEHICLE WAS REPAIRED SHE MENTIONED THAT SHE COULD STILL HEAR SQUEAKING NOISES WHILE DRIVING. THE FAILURE AND CURRENT MILEAGES WERE 52,000. UPDATED 12/10/10. *LJ THE CONSUMER STATED THE SUBFRAME WAS ALSO CRACKED. WHEN THE MECHANIC TOOK IT APART, THE MOTOR MOUNT BROKE. UPDATED 12/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354336September 7, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HAD A BROKEN COIL SPRING. WHILE DRIVING 55 MPH THERE WAS A POPPING NOISE WHERE HE SAW METAL FALLING OFF OF THE VEHICLE WHICH RIPPED THE TIRE ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INFORMED HIM THE COILS SPRINGS NEED TO BE REPLACED. THERE ARE NO RECALLS FOR HIS YEAR MAKE OR MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THE REPAIRS WERE AT HIS OWN EXPENSE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353652September 3, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE MECHANIC STATED THAT THE FRONT COILS SPRINGS WERE BROKEN ON THE CUSTOMERS VEHICLE. THE REAR SPRINGS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND THE FRONT SPRINGS ALSO NEEDED TO BE REPLACED. WHEN THE CONTACT SPOKE WITH THE DEALER HE WAS TOLD THAT EVEN THOUGH THESE WERE THE SAME PARTS USED ON THE 2001 FORD TAURUS THAT WERE UNDER RECALL; THERE WAS NO RECALL FOR THIS MODEL YEAR. THERE IS AN OPEN INVESTIGATION ON THE SUSPENSION FOR THE FRONT COIL SPRINGS UNDER ACTION NUMBER EA08018. THE FAILURE MILEAGE WAS 95000 AND THE CURRENT MILEAGE WAS 100547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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