Mercury Sable Complaints

5,381 consumer complaints on file.

#10316977March 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME FROM WORK WHEN MY CAR TOLD ME TO HAVE MY TRANSMISSION CHECKED. I TOOK IT TO THE SHOP AND THE MECHANIC TOLD ME THAT I HAVE TO HAVE MY TRANSMISSION REBUILT. THE CAR ONLY HAS 70,000 MILES ON IT, AND I BOUGHT IT WHEN IT HAD 31,000 MILES IN 2007. THE MECHANIC PROCEEDED TO INFORM ME THAT THE MAKE AND MODEL OF MY CAR HAS CONTINUOUS PROBLEMS WITH THE TRANSMISSION, AND THAT HE ALONE HAD FIXED AT LEAST 10 OR 12 WITHIN THE PAST FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317062March 5, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE BACKING OUT OF DRIVEWAY AT 5 MPH, THE DRIVER SIDE TIRE SUDDENLY EXPLODED. WHEN THE VEHICLE WAS PUT ON A JACK, A PIECE OF THE FRONT COIL SPRING WAS ON THE GROUND, AND THE TIRE WAS CUT ALL THE WAY AROUND. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP; SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 165,000. UPDATED 4/23/10 *CN THE SPRING DID NOT HAVE ANY VISIBLE CORROSION, IT JUST BROKE IN HALF. UPDATED 06/04/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316665March 4, 2010
SUSPENSION
HI I AM WRITING ABOUT MY 17-YEAR-OLD SON'S CAR. IT IS A 2002 MERCURY SABLE. HE HAD A BLOW-OUT 4 NIGHTS AGO WHICH PROMPTED HIM TO CALL AAA TO CHANGE IT AT 11:30 P.M. THE NEXT DAY WE WENT TO GET A NEW TIRE FOR THE FRONT PASSENGER SIDE, THEY PUT A NEW TIRE ON IT, WE PAID THEM AND PROCEEDED TO BACK OUT OF THE DRIVEWAY AND THE TIRE WENT FLAT. THE MECHANIC THEN TOOK THE TIRE OFF AND TOLD US WE HAD A BROKEN COIL SPRING THAT WAS PUNCTURING THE TIRES. WE THEN TOOK THE CAR TO THE GARAGE TO HAVE THIS SPRING REPLACED FOR $150 AND UPON DRIVING THE CAR INTO THE SHOP THE OTHER SIDE BROKE AND PUNCTURED THE LEFT TIRE. SO NOW MY BILL IS UP TO $300 ALREADY AND HE HASN'T EVEN CHECKED THE REAR COILS YET. IT IS VERY FRUSTRATING TO ME TO SEE THAT THEY HAD RECALLS FOR THE 2001 SABLE AND OBVIOUSLY THEY HAVEN'T FIXED THE PROBLEM. THIS WAS A VERY TERRIFYING THING FOR ME TO DRIVE TO STAY WITH MY SON WHILE WAITING FOR AAA AND TO SEE THIS TIRE THAT WAS SPLIT IN HALF. MY SON WAS ONLY MINUTES FROM GETTING ONTO THE HIGHWAY WHERE THIS COULD HAVE BEEN A HORRIFIC ACCIDENT. I HAVE READ LOTS OF COMPLAINTS ON THE INTERNET ABOUT THE 2002 HAVING PROBLEMS SO MY QUESTION IS WHY HASN'T ANYTHING BEEN DONE YET. I SURE HOPE IT DOESN'T HAVE TO COME TO SOMEONE GETTING HURT OR EVEN WORSE BEFORE THIS PROBLEM IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316778March 4, 2010
SUSPENSION:FRONT
IN FEBRUARY 2010 WHILE LEAVING OUR HOME HEADING TOWARDS HIGHWAY I NOTICED THE CAR HANDLING UNUSUAL. PULLED OFF TO THE SIDE AND HAD A FRONT LEFT FLAT TIRE. HAD THE TIRE CHANGED IT WAS TOTALLY SHREDDED ON THE INSIDE AND WAS NOT ABLE TO MOVE THE CAR. AFTER INSPECTING THE TIRE THERE WAS A PIECE OF BROKEN COIL SPRING INSIDE THE TIRE. MY CAR NOW SITS IN THE DRIVEWAY BECAUSE OF THE COST FORD WANTS TO REPAIR THE PROBLEM AND IF I HAVE IT REPAIRED "I CAN PURSUE A REFUND IF A RECALL IS MADE". THIS HAS CAUSED NOW THE NEED TO ALSO HAVE TO PURCHASE NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316215March 3, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
MERCURY SABLE 2009 WINDSHIELD WIPERS CLOG WITH SNOW AND MAKE WINDSHIELD COMPLETLY OPAQUE. SCRAPING SNOW/SLUSH OFF ONLY WORKS FOR FIVE MINUTES. I HAVE HAD TO PULL OFF TO ROADSIDE IN TRAFFIC TO REPEATEDLY CLEAN THE WINDSHIELD. WIPERS CANNOT BE ADEQUATLY CLEANED DURING EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315965March 2, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
MY WIFE PURCHASED A 2001 MERCURY SABLE LS ON 1/31/01,I DROVE THE AUTO FOR 2 DAYS, WHEN I PUT THE AUTO IN GEAR THE GAS PEDAL REACTED AS THOUGH THE PEDAL WAS PUSHED TO THE FLOOR BOARD. I CALLED PORT MOTORS AND TOLD THEM ABOUT THE SITUATION AND TOLD THEM I REFUSED TO DRIVE THE AUTO. THE NEXT DAY THEY CAME AND TOWED THE AUTO AWAY. WHEN I WENT TO THE DEALER THEY GAVE ME ANOTHER AUTO,FOR WHICH I STILL HAVE THE OLD VIN #. AFTER DRIVING THE NEW AUTO THEY GAVE I BEGAN HAVING THE SAME PROBLEMS. OVER THE PAST 8 YEARS THE ACCELERATOR PROBLEM HAS OCCURRED ABOUT 9 OR 10 TIMES. WHEN I PUT THE CAR IN GEAR I ALWAYS MAKE SURE MY FOOT IS ALWAYS ON THE BRAKE AS I FEAR THE AUTO WILL ACCELERATE AS THOUGH THE PEDAL GOES TO THE FLOOR,MY WIFE REFUSES TO DRIVE THIS AUTO AND I WILL NOT LET ANYONE DRIVE AS I DON'T KNOW WHEN THIS RACING WILL OCCUR. I HAVE REPORTED THIS TO FORD MOTOR BUT GOT KNOW POSITIVE RESPONSE, I ALSO REPORTED THIS TO NATIONAL SAFETY BOARD AND THEY GAVE ME A COMPLAINT #. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314800February 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION - WHEN THE VEHICLE IS IN DRIVE AND STOPPED ON A HILL THE CAR WILL ROLL BACK WHEN YOU REMOVE YOUR FOOT FROM THE BREAK EVEN WHEN IN DRIVE. THIS IS AN ONGOING ISSUE. YOU NEED TO USE BOTH FEET WHEN ON A HILL, ONE ON THE BRAKE AND THE OTHER ON THE GAS TO AVOID ROLLING BACK INTO ANOTHER CAR. WHEN THE LOCAL DEALER WAS IN BUSINESS THEY INDICATED THIS WAS NORMAL. AT THIS TIME I HAVE NO LOCAL MERCURY DEALER TO REVIEW THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314413February 25, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE EXITING A PARKING SPACE, THERE WAS A LOUD BANGING NOISE. THE CONSUMERS DAUGHTER DISCOVERED THE FRONT DRIVER'S SIDE TIRE WAS PUNCTURED . THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY FOUND THE SUSPENSION COIL SPRING SNAPPED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THERE WAS CURRENTLY AN OPEN INVESTIGATION FOR THE DESCRIBED FAILURE (SEE NHTSA ACTION NUMBER EA08018: COMPONENT :SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) HOWEVER THERE WERE NO RECALLS. UPDATED 04/13/10. *LJ UPDATED 10/12/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313698February 24, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHEN PUTTING THE VEHICLE IN GEAR, THE VEHICLE WOULD START TO "RACE" AND THE ENGINE WOULD REV AS IF SOMEONE PUT THE PEDAL TO THE FLOOR BOARD; IF HE DID NOT HAVE HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD. HE DEPRESSED THE BRAKE PEDAL, SHIFTED INTO NEUTRAL AND TURNED OFF THE VEHICLE. WHEN HE RE-STARTED IT, THE PROBLEM SEEMED TO CORRECT ITSELF. THE FAILURE HAS OCCURRED APPROXIMATELY 12 TIMES SINCE THE VEHICLE WAS PURCHASED. HE PREVIOUSLY OWNED THE IDENTICAL FAILURE WHICH HAD THE SAME PROBLEM. WHEN HE TOWED THE VEHICLE TO THE DEALERSHIP, THE DEALER GAVE HIM THIS VEHICLE (SAME YEAR, MAKE AND MODEL). HE HAD NOT TAKEN THIS VEHICLE TO THE DEALERSHIP AND HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 03/26/10. *LJ UPDATED 05/17/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313045February 23, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. HE STATED THAT HIS FRONT LEFT TIRE BECAME FLAT AND WHEN HE ATTEMPTED TO REPLACE IT HE NOTICED THAT THE COIL SPRINGS WERE BROKEN .THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD SEND HIM A REPAIR SHIELD WHICH HE HAS NOT RECEIVED YET. HE IS CONCERNED ABOUT THE SAFETY DEFECT AND THAT THE SHIELD IS NOT A SUFFICIENT REPAIR. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312713February 22, 2010
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER AND PASSENGER DOORS WILL NOT LATCH PROPERLY, THE PROBLEM OCCURS MORE OFTEN WHEN IT IS COLD OUTSIDE, BUT DOES OCCUR IN THE SUMMER TOO. THE DOORS WILL NOT LATCH, I HAVE TAKEN THEN TO A MECHANIC AND HE CANNOT SEE ANY PROBLEM. TO FIX THE PROBLEM IN THE PAST I HAVE TAKEN THE DOOR APART AND LUBRICATED ALL THE MECHANICAL PARTS. I ALWAYS HAVE TO CARRY BUNGEE CORDS IN MY CAR IN CASE THE DOOR WILL NOT LATCH. SEVERAL TIMES (AROUND 3-4 TIMES) MY DOOR HAS SWUNG OPEN WHILE DRIVING. SO FAR I NO PROPERTY DAMAGE HAS OCCURRED AND NO PERSON HAS BEEN INJURED, BUT I BELIEVE THAT THIS IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312885February 22, 2010
SUSPENSION:REAR
CAR WENT IN FOR STATE INSPECTION MECHANIC AT DEALERSHIP FOUND (DRIVERSIDE) LEFT REAR COIL SPRING ON STRUT BROKEN AND STRUT LEAKING, REPLACED SPRING AND STRUT UNDER EXTENDED WARRANTY AT 45,205 MILES ON 05/15/2008. THIS WAS THE FIRST SPRING ON THIS CAR TO BREAK, SECOND SPRING 02/21/2010 ODI NUMBER 10312550, I JUST WANT THIS DEFECT TO GET REPAIRED BEFORE IT KILLS SOMEONE. THIS IS BAD METAL YOU CAN SEE IT IS CRYSTALLIZED AT THE BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312442February 21, 2010
SERVICE BRAKES, HYDRAULIC
WHEN STOPPING FOR A RED LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS LUCKY THERE WAS NO TRAFFIC. THE DEALER REPLACED SEVERAL FEET OF RUSTED BRAKE LINE. THE DEALER TOLD ME THIS HAPPENS ALL THE TIME. WHY IS IT NOT MANDATORY THAT BRAKE LINES ARE STAINLESS STEEL OR COVERED WITH A PROTECTIVE MATERIAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312550February 21, 2010
SUSPENSION:FRONT
2003 MERCURY SABLE LS 4 DOOR SEDAN FRONT COIL SPRING SNAPPED AND PUNCTURED FRONT WINTER TREAD TIRE WHILE SETTING IN MY DRIVEWAY. LOCATION PENNSYLVANIA DURING WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312195February 19, 2010
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO FUNCTION PROPERLY. A MECHANIC CONFIRMED THAT THE PLASTIC CRUISE MECHANISM FAILED AND CAUSED THE VEHICLE TO ACCELERATE UP TO 70 MPH. THE MECHANIC REPLACED THE LINKAGE COMPONENT THAT CONTROLLED THE CRUISE MECHANISM. CASE # 0539942409 WAS FILED WITH THE FORD MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 39,000 MILES. THE CURRENT MILEAGE WAS 41000. UPDATED 03/19/10. *LJ ACCORDING TO THE MECHANIC, THE SPEED CONTROL ACTUATOR CABLE FAILED. UPDATED 07/06/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310885February 16, 2010
VEHICLE SPEED CONTROL
MY WIFE OWNS A 1990 MERCURY SABLE. SHE AS WELL HAS COMPLAINED ABOUT A STICKY GAS PEDAL. I MYSELF HAVE DROVE THE CAR WHEN THE GAS PEDAL WAS STICKING AND THE CAR ACCELERATED. SOMETIMES WHEN WE HAVE PUT OUR FOOT ON THE GAS PEDAL THE CAR WILL NOT ACCELERATE UNTIL WE PUSH ALITTLE HARDER THEN THE CAR TAKES OFF SO QUICKLY IT COULD CAUSE AN ACCIDENT. THERE WAS SEVERAL OCCASIONS THEN THE CAR ACCELERATED WHILE DRIVING NORMALLY DOWN THE ROAD. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND THEN BRAKE TO A SAFE STOP. WE FOUND THAT THE DRIVERS SIDE FLOOR MAT WAS PART OF THE PROBLEM GETTING UP UNDER THE GAS PEDAL. WE REMOVED THE FLOOR MAT BUT THE CAR STILL HAS A STICKY GAS PEDAL. WE TOOK THE CAR TO A CERTIFIED AUTO REPAIR SHOP TO COMPLAIN ABOUT THE GAS PEDAL, BUT THEY FOUND NOTHING WRONG. I'M TELLING YOU THIS DOESN'T HAPPEN EVERY TIME, BUT MORE OFTEN THEN NOT THE GAS PEDAL STICKS. ITS JUST A MATTER OF TIME BEFORE MY WIFE WOULD GET INTO AN ACCIDENT, UNLESS WE FIND A WAY TO FIX THIS. SHE HAS NOT DRIVEN THE CAR FOR OVER 6 MONTHS NOW BECAUSE SHE IS AFRAID OF IT. WE DON'T FEEL COMFORTABLE WITH TRYING TO SELL THE CAR AS IT COULD CAUSE SOMEONE ELSE AN INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310455February 15, 2010
SUSPENSION:FRONT
A FRONT COIL SPRING BROKE AND PUNCTURED MY FRONT TIRE ON MY 2002 MERCURY SABLE. IT HAPPENED WHEN I WAS PULLING OUT OF A PARKING SPOT. I HAD IT TOWED TO A DEALERSHIP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310396February 14, 2010
ENGINE AND ENGINE COOLING, SUSPENSION:REAR
MY 2001 MERCURY SABLE HAS NOW FAILED ME OVER 8 TIMES WITHOUT WARNING. I WOULD DRIVE TURN THE CAR OFF THEN TRY TO START IT AGAIN AND IT WOULD NOT START. IT WAS COMPLETELY DEAD. I CALLED AAA HAD THE CAR TOWED. I TOOK IT TO THE DEALER AND THEY CHARGED ME FOR EVERYTHING. A BATTERY, AN ALTERNATOR, WIRING, THE WORKS THEN, THE SAME THING HAPPENED. THE LAST TIME MY CAR WAS AT THE DEALER FOR A WEEK BEFORE I WAS TOLD IT NEEDED A FUEL PUMP. I HAVE NOW DECIDED TO NEVER BUY ANOTHER MERCURY AFTER BEING A LONG TIME CUSTOMER. I NEVER RECEIVED A NOTICE OF A RECALL AND JUST NOW FOUND OUT THE REAR SPRINGS WHICH I REPLACED WAS ALSO HAPPENING TO OTHER CUSTOMERS. THEY HAVE NOT FIXED MY PROBLEM AND THE CAR IS SITTING BECAUSE I'M TO FRIGHTEN TO DRIVE ANYWHERE. IT'S SAD. ALL THE MONEY SPENT COULD GONE TOWARD SOME OTHER CAR WHERE SERVICE PEOPLE CARE OF COURSE, NOW THE WARRANTY IS EXPIRED. THE MILES ON MY CAR IS 58,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310111February 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2001 MERCURY SABLE, I TOOK THE AUTO AND ON THE SECOND DAY I PUT THE AUTO IN DRIVE, THE MOTOR RACED LIKE THE PEDAL WAS PUSHED TO THE FLOOR,I CALLED THE DEALER AND TOLD THEM I WILL NOT DRIVE THIS AUTO THEY SENT ATOW TRUCK ANDTHE NEXT DAY THEY GAVE ME A NEW SABLE. SINCE I HAVE THIS NEW SABLE THE GAS PEDAL GIVES ME THE SAME REACTION AS THE OLD ONE. IT OCCURRED ABOUT 9 OR 10 TIMES OVER THE LAST 9 YEARS. VERY RARE BUT IT DOES OCCUR. MY WIFE REFUSES TO DRIVE IT. BECAUSE OF WHAT HAPPENS TO THE ACCELERATOR. EVERY TIME I START THE CAR I MAKE SURE MY FOOT IS ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. I FEEL ITS THE COMPUTER THAT OCCASIONALLY GOES BESERK. I BRING THIS UP BECAUSE I SEE WHERE TOYOTA IS HAVING PROBLEMS WITH THERE COMPUTERS ALSO. IT'S VERY FRIGHTENING WHEN THE CAR ACCELERATES LIKE SOMETHING IS CONTROLLING THE GAS PEDAL AT THIS HIGH RATE OF SPEED. WHEN THIS DOES OCCUR I PUT THE CAR IN NEUTRAL AND THE ENGINE GOES BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307853February 9, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR DOORS ON HIS VEHICLE REMAINED UNLOCKED WHENEVER HE WAS DRIVING. IMMEDIATELY AFTER HIS VEHICLE WAS STARTED THE WARNING LIGHTS CAME ON AND THE DOORS UNLOCKED. THE CONTACT HAD TO LOCK MANUALLY LOCK THE DOORS. THE FORD MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE; HOWEVER, THEY OFFERED THE CONTACT NO EXPLANATION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 3/10/10 *CN UPDATED 05/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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