Mercury Mystique Complaints

1,019 consumer complaints on file.

#10101692November 26, 2004
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT STAYED ON. CONSUMER STATED NO ONE WAS ABLE TO DETERMINE THE CAUSE. NO CONTACT WITH THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100069November 17, 2004
STRUCTURE
DASHBOARD IS REALLY WARPED. DRIVER'S SIDE OF DASHBOARD HAS CURLED 3-4 INCHES UPWARDS. REST OF DASHBOARD ALSO CURLING UPWARDS BUT NOT AS BAD. NOW VISIBILITY IS DECREASED AND THE WINDSHIELD DEFOGGER TAKES LONGER TO DEFROST THE WINDSHIELD. FOMOCO WAS NOTIFIED OF THE PROBLEM AND DIDN'T DO ANYTHING TO CORRECT IT. EVEN A DEALERSHIP TRIED TO HELP, BUT WAS DENIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099944November 15, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
MCPHERSON STRUT ASSEMBLY RUSTED AT THE BASE OF THE ASSEMBLY WHERE IT WAS ATTACHED TO THE LOWER CONTROL ARM. WHILE DRIVING ON A MOUNTAINOUS WINDING ROAD WEIGHT OF THE VEHICLE SWAYED TO THE RIGHT, AND THE WHEEL DISASSEMBLED. VEHICLE SWAYED, AND STOPPED IN A GRASSY AREA WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097743October 26, 2004
STRUCTURE
THE DASHBOARD WAS WARPED AND SEPARATED FROM THE FRONT WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097495October 22, 2004
AIR BAGS
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALL 99V243000 CONCERNING AIR BAG WARNING LIGHT. DEALERSHIP WILL NOT REPAIR VEHICLE FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096194October 21, 2004
ELECTRICAL SYSTEM
VIN - [XXX] ENGINE WIRING INSULATION IS CRACKING AND FALLING OFF OF MOST WIRES LEAVING EXPOSED WIRES UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097159October 19, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD MOTORCRAFT BATTERY. *BF THE CONSUMER REQUESTED A WRITTEN WARRANTY FOR THE BATTERY BUT WAS DENIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093843October 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
(1) START CAR, DRIVE FOR 10-20 MINUTES. (2) EVERY TIME WITHIN 10-20 MINUTES, "O/D OFF" BLINKS. (3) BROUGHT TO 2 SERVICE CENTERS, BOTH PUT CAR ON COMPUTER, SAID "TCC SOLENOID" PROBLEM, NEEDED NEW SOLENOID. I REPLACED SOLENOID ($300), DROVE, FAILURE REPEATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089953October 6, 2004
STRUCTURE
CONSUMER NOTICED THAT THE DASHBOARD WAS LOOSE AND MOVING UPWARD. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. *AK DASH BOARD CAME LOOSE VENT STICKING UP COVERING DRIVERS WINDSHIELD/VIEW. THE DASH BOARD IS PREVENTING THE DEFROSTER FROM WORKING. VEHICLE WAS RECALLED FOR THIS ISSUE BUT THE CONSUMER WAS NOT NOTIFIED. NOW THEY ONLY WILL FIX THE PROBLEM AT THE CONSUMERS EXPENSE. RECALL DID NOT DEAL WITHT HE SUBJECT OF THE INCIDENT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093350September 30, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DEALER FOUND BATTERY CABLE OVER HEATED AND MELTED THE INSULATION. EVERYTHING IN THE CAR IS ORIGINAL WITH NO ADD-ON OR ALTERATION. SINCE WARRANTY EXPIRED IN MAY 2003, IT WILL COST 300 DOLLARS TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092807September 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL 01I013000, WHILE DRIVING FRONT LEFT COIL SPRING BROKE AND THE FRONT END COLLAPSED. THIS OCCURRED SIX MONTHS AFTER THE SHIELD WAS INSTALLED. DEALERSHIP WAS UNABLE TO REPLACE THE COIL SPRING BECAUSE THE PART WAS NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088018September 14, 2004
STRUCTURE
THE DASHBOARD WAS BULGING WHERE THE VENT WERE LOCATED. A RECALL WAS ISSUED, HOWEVER CONSUMER RECEIVED THE RECALL NOTICE TOO LATE AND DEALER REFUSED TO PERFORM REPAIRS. CONSUMER WAS UNABLE TO SEE THE HOOD OF THE VEHICLE DUE TO THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087354September 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER RECEIVED MANUFACTURER'S RECALL 99S23 CONCERNING AIR BAG CONTROL MODULE. CONSUMER HAD NO PROBLEMS UNTIL DEALER PERFORMED RECALL REPAIRS. CURRENTLY, WHEN IT RAINS AIR BAG LIGHT COMES ON. *AK THE VEHICLE WAS RETURNED TOT HE DEALER THREE TIMES TO CORRECT THE PROBLEM BUT THE DEALER WAS UNABLE TO FINDTHE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091830September 10, 2004
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CHECK ENGINE LIGHT AND ABS LIGHT CAME ON/OFF, AND VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091471September 7, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 35 MPH, THE HEARD A LOUD NOISE COMING FROM FRONT OF THE VEHICLE. THE CONSUMER DISCOVERED THE FRONT COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND PUNCTURED THE TIRE. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083619August 31, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING, THE CONSUMER HEARD A NOISE, AND PROCEEDED TO PULL OFF THE ROAD TO INVESTIGATE THE NOISE. UPON EXISTING THE VEHICLE, THE CONSUMER NOTICED THAT THE DRIVER'S SIDE FRONT SUSPENSION COLLAPSED. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHO INDICATED THAT DRIVER'S SIDE COIL SPRING BROKE. *AK RECALL# 01V255000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089413August 23, 2004
ELECTRICAL SYSTEM:WIRING
WIRING HARNESS INSULATION IS CRACKED. AS A RESULT, CONSUMER WAS UNABLE TO START VEHICLE. WHEN IT DID START AFTER TWO MINUTES OF DRIVING VEHICLE SMOKED AND SHUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089337August 19, 2004
ENGINE AND ENGINE COOLING
THE CONSUMER STATED THE VEHICLE OVER HEATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086931August 16, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WELL OVER THE PERIOD OF THREE YEARS MY DASH BOARD HAS BEEN WORKING FINE UNTIL THIS SUMMER WHEN IT BEGAN TO MALFUCTION AND WARP. SOON AFTER MY GRILL FOR MY DEFROSTER POPPED OUT OF THE DASHBOARD AND AND BEGAN TO IMPROPERY DEFROST MY WINDSHIELD MAKING IT VERY DIFFICULT TO DRIVE. I RECIVED A NOTIFICATION JUST AFTER I PRUCHASED MY CAR ABOUT A DEFECT IN THE UNIT BUT NO RECALL WAS ISSUED SO THE TIME OF REPLACEMENT HAD EXPIRED AND NOTHING IS GOING TO BE DONE BECAUSE FORD REFUSES TO PAY FOR THE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086731August 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN THAT HAD LOSS OF FORWARD MOTION HAD REVERSE ONLY). CAR ONLY HAS 55000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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