Mercury Mystique Complaints

1,019 consumer complaints on file.

#10206597October 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FORWARD GEARS ON MY TRANSMISSION HAVE CEASED TO WORK. NOW I'M BEING TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. I FIND IT KIND OF WEIRD THAT A 96 NEEDS A NEW TRANSMISSION ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204857October 4, 2007
ELECTRICAL SYSTEM:WIRING
WIRING HARNESS IS CRACKED AND SHORTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200255August 21, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING
FAULTY WIRING INSULATION MAKES THE CAR INOPERABLE AND DANGEROUS TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198423August 3, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 FORD MERCURY MYSTIQUE. WHILE DRIVING 60 MPH THE SPEED ODOMETER WENT FROM ZERO TO 120, THE RMP WENT UP TO 40,000, THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE SHIFTED OUT OF GEAR. THE MECHANIC STATED THAT THE WIRING HARNESS WAS FAILED AND THE VEHICLE IS NO LONGER DRIVABLE. THERE IS A RECALL FOR THE ELECTRICAL SYSTEM (NHTSA CAMPAIGN #01V230000) HOWEVER; THE MANUFACTURE STATED THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 63,500 AND THE FAILURE MILEAGE 61,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197655July 27, 2007
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197672July 27, 2007
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196247July 13, 2007
UNKNOWN OR OTHER
THE GEAR POSITION INDICATOR DETERIORATED AND DOES NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192315June 2, 2007
TIRES:TREAD/BELT
TIRE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189960May 7, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FOR ALONG TIME THERE HAS BEEN BEARING CHANGES. I GAVE MY CAR TO A TENANT AND SHE WANTED IT TO GET INSPECTED, BUT SHE NEEDED BOTH FRONT SPRING COILS TO BE REPLACED. AND FOR A LONG TIME THE AIR CONDITIONING (A/C) BEARINGS HAVE BEEN BAD. IT IS GOING TO COST HER MUCH MONEY. CAN A CLAIM BE MADE BECAUSE OF A RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188888April 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188733April 24, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAD A STRAP THAT HAD RUSTED UNDERNEATH MY CAR. A 1999 MERCURY MYSTIQUE 2.0, SO I TOOK IT TO THE MECHANIC. HE INDICATED THAT MY GAS TANK STRAP RUSTED THROUGH AND THAT THE OTHER ONE WAS ABOUT TO FAIL AS WELL. HE TOLD ME THAT THIS IS A DEFINITE HAZARD AND COULD HAVE PROVED TO BE DANGEROUS IF I DID NOT TAKE CARE OF IT. HE ALSO SAID THAT THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188604April 23, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
RIGHT REAR BRAKE HOSE RUBBED AGAINST STRUT CAUSING THE HOSE TO BREAK AND LOSS OF BRAKE FLUID ON A 1998 MERCURY MYSTIQUE GS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186816April 3, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE VEHICLE'S HEATER BLOWER FAILED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE CONCERNING THE BLOWER ,AND THE CONNECTOR ON THE HEATER BLOWER CABLE WAS REPLACED. TWO DIFFERENT DEALERS TOLD THE CONTACT THAT THIS VEHICLEWAS EXCLUDED FROM RECALL # 01V230000. THE CURRENT AND FAILURE MILEAGE WERE 102,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186731April 2, 2007
ELECTRICAL SYSTEM:WIRING
TL*- THE CONTACT OWNS A 1995 MERCURY MYSTIQUE WITH A CURRENT ODOMETER READING OF 149,000 MILES. THE CONTACT STATED THAT THE WIRING INSULATION CRACKED AND LEFT THE WIRES EXPOSES, WHICH COULD CAUSE SHORT CIRCUITS. THE CONTACT STATED THAT THERE WAS AN OWNER NOTIFICATION ABOUT THIS PROBLEM, BUT THE MANUFACTURER NEVER FIXED THE VEHICLE, AND THE CAMPAIGN EXPIRED. SEVERAL ELECTRICAL ITEMS UNDER THIS PROBLEM STARTED TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186564March 30, 2007
AIR BAGS:FRONTAL, STRUCTURE
TL*- THE CONTACT STATED THAT THE 1999 FORD MYSTIQUE'S DASHBOARD WAS FALLING FROM THE FRAME OF THE VEHICLE. SHE WAS AFRAID THAT THE AIR BAGS MAY DEPLOY WHILE DRIVING THE VEHICLE, OR THE DASHBOARD WILL FALL INTO HER LAP WHILE DRIVING. SHE HAS CONTACTED THE DEALERSHIP, AND THEY INFORMED HER THAT WERE NOT RESPONSIBLE FOR REPAIRING THE DASHBOARD UNDER WARRANTY BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT FEARED DRIVING THE VEHICLE, AND SHE THOUGHT THAT FORD WOULD HONOR THE WARRANTY. SHE DID SPEAK WITH SOMEONE AT A CHRYSLER DEALERSHIP, AND THEY QUOTED HER A PRICE OF $2000, THE CONTACT STATED THAT THE VEHICLE CURRENTLY HAD 29,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185411March 17, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE THE SAME EXACT DEFECT AS - CAMPAIGN NUMBER: DP06004 STRUCTURE VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184901March 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I OWN A 1999 MERCURY MYSTIQUE. THE DASHBOARD HAS COME LOOSE AND WARPED SIGNIFICANTLY NEAR THE WINDSHIELD. THE PLASTIC PIECE THAT SURROUNDS THE DEFROST VENT HAS BROKEN. THE DEFROSTER NO LONGER WORKS SUFFICIENTLY DUE TO THE WARPED DASHBOARD BEING IN THE WAY. THE LOCAL DEALER TOLD ME THEY COULD FIX IT AT WHAT TO ME IS A SIGNIFICANT COST. I CANNOT AFFORD THIS AND IT IS OBVIOUSLY A DEFECT IN THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182996February 20, 2007
EXTERIOR LIGHTING:TAIL LIGHTS
CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181959February 8, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FORD MOTOR CO. IS REFUSING TO REIMBURSE FOR REPAIRS RELATED TO SAFETY RECALL #01S23, 98 MERCURY MYSTIQUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181509February 3, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SEE NHTSA ACTION NUMBER : DP06004. COMPLAINANT VEHICLE (MERCURY MYSTIQUE 1999) EXHIBITS THE IDENTICAL CONDITIONS. COMPLAINANT ATTEMPTED TO RECEIVE REPAIRS FROM AN AUTHORIZED MERCURY DEALER IN 2002, WAS (A) NOT TOLD OF ANY EXISTING FORD CAMPAIGN INVOLVING THE SUBJECT MATTER; AND (B) WAS TOLD THAT NOTHING COULD BE DONE FOR LESS THAN MULTIPLE THOUSANDS OF DOLLARS. SINCE THAT TIME, THE WARPAGE HAS WORSENED TO THE POINT WHERE THE GRILL FOR THE DEFROSTER WILL NO LONGER STAY IN PLACE, AND DEFROSTER PERFORMANCE TO THE DRIVER'S SIDE IS SEVERELY UNDERMINED DUE TO UNCONTROLLED AIRFLOW THROUGH THE OPENING TO THE DEFROSTER BLOWER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Mystique