Mercury Mystique Complaints

1,019 consumer complaints on file.

#8013992July 16, 2002
ELECTRICAL SYSTEM:IGNITION
AT 15MPH VEHICLE SHUTS OFF. THIS COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013841July 15, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ENGINE LIGHT STAYS ON. OWNER NOTICED THAT HOT AIR WAS BLOWS OUT OF VENTILATION EVEN WITH AIR CONDITIONING SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013598July 10, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EXTERIOR LIGHTING:TURN SIGNAL, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING AND WITHOUT WARNING VEHICLE CAUGHT ON FIRE UNDER THE HOOD. DEALERSHIP WAS NOTIFIED, VEHICLE WAS SERVICED. HOWEVER, VEHICLE WAS CONTINUED TO BE USED, MILES LATER VEHICLE BECAME INOPERABLE.*AK THE ENGINE COOLING FAN MOTOR AND WIRE HARNESS CAUGHT ON FIRE, DEALER REPLACED THE ENGINE COOLING FAN ASSEMBLY AND MAIN FUSE, DEALER ALSO REPAIRED THE BURNT WIRING, 2 YEARS LATER, CONSUMER RECEIVED RECALLS 00V367, 99M03, 99M06, 00S44/00M13 AND 00S44, CONSUMER HAS NOT BEEN REIMBURSED FOR ANY OF THE REPAIRS. DEALER REPLACED RIGHT REAR WEATHER STRIPPING AND REINSTALLED MOLD AROUND THE HANDLE DUE TO THE WEATHER STRIP BOWING. TAPE PLAYER WOULD NOT EJECT. VEHICLE WAS HARD TO STEER, ESPECIALLY WHEN RAINING, DEALER COULD NOT DUPLICATE PROBLEM. FRONT BRAKE PADS WERE REPLACED AND ROTORS WERE MACHINED DUE TO VIBRATION WHEN BRAKING. VEHICLE WAS RUNNING ROUGH AND ACTING LIKE IT WANTED TO STALL, DEALER REPLACED SPARK PLUG WIRES, VEHICLE LATER STALLED. RIGHT BLINKER TOO FAST, DEALER REPLACED RIGHT REAR TURN SIGNAL BULB. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#566445July 8, 2002
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ALL SPEEDS, THE VEHICLE WILL STALL, WITHOUT WARNING. THE CONSUMER IS HAVING THE IGNITION MODULE REPLACED AT HER ON EXPENSE, DUE TO A SIMILAR PROBLEM THAT OTHER MODELS WERE EXPERIENCING, HOWEVER CONSUMER IS NOT SURE IF THE STALLING PROBLEM IS DUE TO THE FAULTY PART. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013233July 2, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IF GAS TANK IS FILLED TO CAPACITY, GAS WILL LEAK FROM UNDERCARRIAGE OF CAR. CONSUMER UNABLE TO DETERMINE WHERE LEAK IS COMING FROM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013089July 1, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WITH NO WARNING WIRING HARNESS HAD SNAPPED, CAUSING VEHICLE NOT TO RUN. CAUSE UNKNOWN DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012961June 28, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 30MPH IN A SIDE COLLISION NONE OF THE AIR BAGS DEPLOYED. VEHICLE WAS SALVAGED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#763202June 18, 2002
ENGINE AND ENGINE COOLING:ENGINE
THIS IS THE SECOND TIME THE OIL SEALS HAVE FAILED SINCE I GOT THIS CAR JUST OVER A YEAR AGO. I DON'T DRIVE IT ENOUGH FOR IT TO BE A PROBLEM THAT I HAVE STARTED. I ONLY DRIVE FROM MY HOUSE TO THE SUBWAY WHICH IS ABOUT 6 BLOCKS AWAY. I DON'T THINK I SHOULD HAVE TO PAY TO GET THIS RECURRING PROBLEM FIXED AND STILL HAVE TO PAY A CAR NOTE WHEN THE CAR IS SITTING IN MY BACKYARD!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011921June 17, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
REMEDY THAT MANUFACTURER USED TO FIX THE PROBLEM WITH TIRE WHEN PUTTING PLATE AROUND COIL SPRINGS DID NOT WORK. TIRE DID NOT HAVE THAT MUCH SPACE WHEN DRIVING BETWEEN TIRE/ PLATE, AND NUTS. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011787June 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE SHAKES AT HIGH SPEEDS. WHEN PRESSING BRAKES BRAKES SHUTTER TO A STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011572June 11, 2002
UNKNOWN OR OTHER
DASHBOARD IS COMING LOOSE AND MAY CAUSE A PROBLEM WIITH PASSENGER AIR BAG. DEALER WAS NOT CONTACTED AT THIS TIME. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011225June 6, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRICAL SHORT IN INTERIOR FUSE WIRE PANEL CAN CAUSE THE AN ENGINE FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762575June 2, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I OWN BOTH A 1998 AND 1999 MERCURY MYSTIQUE WITH THE 2.5L V6 ENGINE. WHEN TRAVELING THROUGH STANDING WATER OR EVEN IN A HEAVY RAINSTORM THE POWER STEERING WILL FAIL, THE GENERATOR FAILURE LIGHT WILL LIGHT, AND THE SERPENTINE BELT WILL WHINE. THIS CAN LAST FROM 30 SEC TO A FEW MINUTES, AND REQUIRES ONE TO STOP DRIVING AS THE CAR IS NO LONGER STEERABLE. I HAVE TAKEN MY 1998 TO THE DEALER TWICE FOR THIS AND THEY HAVE REPLACED THE BELT AND TENSIONER TWICE. THIS HAS NOT CHANGED THE PROBLEM, AND THE DEALER CALLED THE MANUFACTURER FOR HELP AND THEY HAD NO FURTHER INFORMATION OR SUGGESTIONS. I FEEL THAT THIS IS A DESIGN FLAW FOR THIS SPECIFIC ENGINE WHICH COULD RESULT IN A SERIOUS ACCIDENT IF EVASIVE MANEUVERS WERE REQUIRED WHILE DRIVING THRU STANDING WATER. I NOTE TWO OTHER SIMILAR COMPLAINTS ON YOUR WEBSITE. FORD SHOULD DESIGN A FIX FOR THIS IMPORTANT SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762287May 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PROBLEM HAS BEEN ANALYZED SEVERAL TIMES BY BOTH FORD DEALER AND OTHER SHOPS. THEY FEEL SOLENOIDS INTERNALLY HAVE FAILED AND TRANSMISSION MUST BE REBUILT/REPLACED. VEHICLE DOES NOT SHIFT PROPERLY, WILL NOT GO INTO OVERDRIVE (4TH GEAR). LOSS OF CRUISE CONTROL. WHAT SHIFTING REMAINS IS ERRATIC. SPEEDOMETER GEAR DRIVE SHEARED OFF AND WAS REPLACED BEFORE FULL EXTENT OF PROBLEM BECAME KNOWN. IN READING ON THE NET ABOUT OTHER PEOPLE WITH SAME PROBLEM, APPEARS SOLENOID FAILURE IN THIS TRANSMISSION IS COMMON AND PREMATURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762172May 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY, TRANSMISSION BEGAN TO SHIFT AT ODD TIMES. SHORTLY THEREAFTER, THE SHIFTS BEGAN TO TAKE EXCESSIVELY LONG BETWEEN GEAR ENGAGEMENT. THE FOLLOWING DAY, THE O/D OFF LIGHT BEGAN TO FLASH ON THE DASH AND THE TRANSMISSION REFUSED TO ENGAGE GEARS. DRIVER STRANDED. UPON INSPECTION AT DEALERSHIP, I WAS TOLD TRANSMISSION WAS "TOTALLED" AND REQUIRED REPLACEMENT. DETAILS SKETCHY, BUT TECHNICIAN REPORTED THAT AN INTERNAL FAILURE OCCURED AND TRANSMISSION LUBRICATION WAS AFFECTED (STOPPED). GEARS BEGAN RUNNING METAL ON METAL WITH NO WARNING AND "INTERNAL DAMAGE" OCCURED. CAR WAS DRIVEN LESS THAN 12 MILES AFTER WARNING LIGHT ON DASH BEGAN TO FLASH. THIS CAR HAS ONLY 63K MILES AND THE TRANSMISSION IS TOTALLED BY LACK OF LUBRICATION WITH A FULL RESERVOIR OR FORD FLUID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010203May 21, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER FAN MOTOR IS INOPERATIVE. DEALER CONTACTED. *AK CONUSMER RECEIVED RECALL NOTICE 99M07. CONSUMER TOOK VEHICLE IN TO DEALER. THE DEALER WOULDN'T AUTHORIZE THE WORK BECAUSE THE PROBLEM DEPICTED IN THE RECALL WAS STILL WORKING. NOW THAT IT IS INOPERATIVE THE DEALER WON'T FIX BECAUSE THE VEHICLE IS OVER MILEAGE. THE DEFROSTER IS ALSO INOPERABLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009990May 16, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY WHEN COMING TO A STOP, DEALER HAS REPLACED THE POWER STEERING PRESSURE SWITCH, HOWEVER THAT DID NOT REMEDY THE PROBLEM.*JB IDLE AIR CONTROL WAS ALSO REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565706May 8, 2002
POWER TRAIN:AXLE ASSEMBLY
CONSUMER STARTED UP THE VEHICLE, THE ENGINE RACED UP AND DOWN THEN IT SLOWED DOWN, HE PUT THE VEHICLE IN GEAR THEN HE HEARD SOMETHING POPPED. VEHICLE WAS TOWED; CONSUMER WAS TOLD THAT THE RIGHT AXLE SHAFT WAS BROKEN. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009184May 3, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CLIP CONNECTING THE GAS PEDAL TO THE ENGINE HAS FALLEN OFF TWICE & BEEN REPAIRED. BOTH TIMES THE CAR WAS ACCELERATING ONTO AN INTERSTATE & THE DRIVER WAS ABLE TO PULL OFF ONTO THE SHOULDER. THIS COULD HAVE RESULTED IN FATALITIES IF IT HAPPENED WHILE PASSING ON A 2 LANE ROAD. I DO NOT UNDERSTAND WHY FORD JUST DIDN'T GLUE THE PART TOGETHER INSTEAD OF USING PRESSURE TO KEEP THE CLIP ON SINCE OBVIOUSLY THE CLIP FALLS OFF. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***761509
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761488May 3, 2002
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MOTOR KEPT OVERHEATING AND WAS CAUSED BY COOLING SYSTEM NOT FUNCTIONING PROPERLY, ALSO THE RIGHT PASSENGER SPRING WAS REPLACED PRIOR TO MY PURCHASE, ARE THESE SPRINGS FAULTY? I PAID $1100 FOR THE HGEADS AND MY CAR IS IN THE SHOP AND I AM GETTING AN ESTIMATE FOR THE REPAIR OF THE SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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