Mercury Cougar Complaints

1,886 consumer complaints on file.

#739832January 23, 2001
ENGINE AND ENGINE COOLING:ENGINE, TIRES
I NORMALLY BUY FOREIGN MADE AUTOS. BUT THIS CAR WAS GORGEOUS. IT HAS BECOME A LIVING NIGHTMARE. A FLYWHEEL WAS REPLACED AFTER SEVERAL TIMES TELLING THE DEALER THAT IT MADE A HORRIBLE SCREECHING NOISE AS IF THE KEY WAS ALREADY STARTED. THE NEXT PROBLEM IS THAT I HIT A POTHOLE IN DETROIT AND RUINED A RIM PLUS TIRE. I JUST RECENTLY HAD TO REPLACE 2 MORE TIRES THAT JUST SEEM TO WEAR OUT FOR NO REASON. I DON'T DO A WHOLE LOT OF DRIVING. LAST MONTH THEY REPLACED THE IAC SWITCH. NOW I NEED TO TAKE IT IN BECAUSE IT RIDES LIKE A RAGGEDY TRUCK. IT SHAKES AND WILL NOT HOLD THE ROAD. YOU CAN FEEL EVERY CRACK IN THE STREET. MY BOYFRIEND HAS A 88 OLDS AND I WOULD RATHER RIDE/DRIVE HIS CAR THAN THIS COUGAR. I STILL HAVE 1 YEAR ON MY LEASE AND YOU CAN BET I WILL NEVER BY A FORD/LINCOLN/MERCURY CAR EVERY AGAIN. *AK (TIRESIZE: R16)( DOT NUMBER: TIRE SIZE: R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878827January 23, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED AND TEMPERATURE GAUGE WAS ON H, DEALER STATED ANTI-FREEZE WAS LOW AND REPLACED IGNITION, HOWEVER PROBLEM OCCURRED AGAIN AND THIS TIME BOTH HEAD GASKETS WERE FOUND LEAKING INTERNALLY, DEALER REPLACED BOTH HEAD GASKETS, THERE IS A RECALL, HOWEVER CONSUMER'S VIN IS NOT INCLUDED, CONSUMER REQUESTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878745January 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET WAS REPLACED FOR SECOND TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739696January 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT SLIPS WHEN DRIVING IN RAIN CAUSING A LOSS IN POWER STEERING AND ALL WARNING LIGHTS COMING ON INSIDE OF CAR. THERE ARE VARIOUS REPORTS ABOUT THIS PROBLEM.......#2 FRONT BRAKE PADS ARE WEARING OUT WAY TO EARLY, AND ALSO HAD FRONT ROTORS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739526January 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CAR LEASED IN 1999. SINCE THEN THERE HAVE BEEN SEVERAL COMPLAINTS, THE RADIO SHORTING OUT, 2 SAME SIDE/TIRE BLOW OUTS, TROUBLE LIGHTS AND TRANSMISSION PROBLEMS, BRAKE NOISE AND ACCELERATION PROBLEMS. IN EACH AND EVERY CASE THE RESPONSE HAS BEEN "WE CANNOT REPRODUCE THE PROBLEM" HENCE, NO FIXES. WARRENTY EXPIRED NOW THE ALTERNATER NEEDS TO BE REPLACED? COMMENT FROM SERVICE DEPARTMENT "IT MUST HAVE BEEN DEFECTIVE". ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739466January 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
I'VE BEEN TOLD THAT I NEED TO REPLACE MY HEAD GASKETS. AFTER SPEAKING TO SEVERAL SERVICE STATIONS AND LOOKING THIS UP ON THE WEB, I'VE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH COUGARS AS WELL AS WINDSTARS, MUSTANGS, TAURUS', SABLES, ETC. FORD EXTENDED THE WARRANTY ON THE 94/95 COUGARS TO COVER THIS PROBLEM, BUT WILL NOT REPAIR MINE. THIS IS OBVIOUSLY A DEFFECTIVE PART AND A MAJOR PROBLEM. PLEASE ADVISE WHAT OPTIONS I HAVE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739379January 15, 2001
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR, FUEL SYSTEM, OTHER, EXTERIOR LIGHTING:HEADLIGHTS, AIR BAGS:FRONTAL, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:ELECTRICAL
OIL FILTER COMBUSTED DUE TO PRESSURE. ENGINE HAS BEEN DESTROYED!!! CAR IS A YEAR AND A HALF OLD WITH 24,500 MILES. I HAVE A NUMBER OF PROBLEMS THAT HAVE OCCURRED WITH THIS CAR. I HAVE IGNORED DUE TO THEY COME AND GO. SUCH AS RATTLING NOISES FROM THE TRUNK, CIGARRETTE LIGHTER IS DEAD, GAS GAUGE DOESN'T READ PROPERLY ALL THE TIME, LIGHTS ILLUMINATE FOR REAR LIGHT OUT, AIRBAGS, COOLANT, NEXT TIME START UP CAR THEY ARE OUT??? I HAD A SATURN FOR 5 YEARS NEVER HAD A PROBLEM. I HAVE THIS COUGAR FOR A YEAR AND A HALF AND LOOK AT ALL THESE PROBLEMS. I AM SORRY A CAR THAT IS A YEAR AND A HALF SHOULD NOT BE GETTING A NEW ENGINE!!!! I AM EXTREMELY DISAPPOINTED WITH MERCURY. I WILL NEVER GET ANOTHER ONE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739419January 15, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
TRIES TO STALL AT IDLE, HARD TO START AS THOUGH NOT GETTING GAS, TRIES TO DIE WHILE ON THE ROAD, WAS TOLD BY DEALER IT WAS A *COMPUTER GLITCH*, NOTHING CAN BE DONE RIGHT NOW, THEY ARE WORKING ON A FIX?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558917January 12, 2001
TIRES
GOODYEAR TIRES (P215/70R15) FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739265January 12, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEAD GASKET FAILURE AT 38,500 MILES. WAS TOLD BY DEALER THAT THE 3.8 ENGINE HAD ALUMINUN HEADS CAUSING THE PROBLEMS WITH MANY 1993 COUGARS. NO RECALL AND NO LIABILITY FROM FORD MOTOR COMPANY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739150January 10, 2001
VEHICLE SPEED CONTROL
LOUD HUM AND RPM FLUCTUATION AT ALL SPEEDS. VEHICLE WILL ACCELERATE ON ITS OWN. DEALER SAYS REPLACEMENT PARTS ARE BACKORDERED AND HAVE BEEN FOR 3 MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877855January 10, 2001
STRUCTURE:BODY
WHILE DRIVING VINYL PART OF ROOF MADE A CRACKING NOISE, AND VINYL PART LIFTED OFF, LEAVING METAL PART OF HOOD. VINYL WAS HANGING OVER CAR,.THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. CONSUMER DIDN'T KNOW WHICH WAY IT WOULD FALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877868January 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS REPAIRED UNDER EXTENDED WARRANTY FOR ENGINE HEAD GASKETS, AND REMEDY HAS FAILED.*AK THE VEHICLE WAS FIXED RECENTLY FOR RECALL ON POSSIBLE HEAD GASKET/LOW COOLANT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877970January 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING ABOUT 25MPH ON SIDE STREET, AND WHITE SMOKE WAS COMING FROM UNDERNEATH VEHICLE. VEHICLE WAS HESITATING, AND THEN VEHICLE HAD TO BE TOWED. MECHANIC TOLD HIM THAT ENGINE NEEDED TO BE REPLACED. DEALERSHIP WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739073January 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738975January 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
REPORTING THIS AS IT IS A US MANAUFACTURED CAR AND IS SOLD IN THE US AND CAN'T FIND EVIDENCE THAT FORD/MERCURY ARE TAKING ACTION. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738986January 8, 2001
TIRES
THIS IS THE SECOND TIME THAT ALL FOUR TIRES HAVE GONE BAD. THE FIRST HAPPENED AT 17M MILES WITH TREAD SEPARATING IN ALL FOUR TIRES. THIS HAS HAPPENNED ONCE AGAIN AT 61M MILES WITH TWO OF THE FOUR SEPARATING AND SHOWING WIRES AND THE OTHER TWO ARE GOING THE SAME WAY SOON. *AK (TIRESIZE: 215/50/16)( DOT NUMBER: TIRE SIZE: 215/50/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738989January 8, 2001
ENGINE AND ENGINE COOLING:ENGINE
FORD/MERCURY KNEW OF THE PROBLEM WITH THE HEAD GASKETS ON THE 1995 3.8L V-6 ENGINES AND FAILED TO SEND OUT ANY INFORMATION IN A TIMELY MANNER. THIS MEANS THAT THERE ARE QUITE A FEW CARS THAT HAD ALREADY REACHED THE MILEAGE LIMIT THAT THEY WERE WILLING TO EXTEND THE WARRANTY UP TO. WE DID NOT RECEIVE NOTIFICATION ABOUT THE PROBLEM WITH THE HEAD GASTE UNTIL AFTER THE CAR HAD OVER 100,000 MILES ON IT. SO WHAT IT BOILS DOWN TO IS THAT WE GET SHAFTED BECAUSE OF FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738911January 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW ON ENGINE FOR NO APPARENT REASON. I UNDERSTAND THIS HAS BEEN A BIG PROBLEM IN THE 3.8L V-6 BUT MY CAR IS NOT COVERED BY A RECALL. IT IS ADMITTEDLY A FACTORY DEFECT. I THINK FORD SHOULD BE RESPONSIBLE FOR THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877398January 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN VEHICLE WAS BEING DRIVEN AND BRAKES WERE APPLIED A USUAL GRINDING NOISE OCCURRED. NOISE OCCURRED DUE TO TYPE OF BRAKE PADS THAT VEHICLE WAS MANUFACTURED WITH. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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