Mercury Cougar Complaints

1,886 consumer complaints on file.

#562351August 2, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD INOPERABLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749641August 2, 2001
VEHICLE SPEED CONTROL
RPM'S REMAIN HIGH OR INCREASE WHEN CLUTCH IS ENGAGED-VERY UNSAFE! YOU NEVER KNOW IF YOU ARE GOING TO SLOW DOWN OR IF THE CAR WILL CONTINUE TO GO EVEN THOUGH YOU ARE NOT TOUCH THE GAS, CLUTCH OR BRAKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749073July 24, 2001
TIRES
THE TIRES ON THIS CAR WERE NOT SEVERLY WORN OR CUPPED IN ANY WAY. I TOOK MY CAR HOME AND ROUGHLY A WEEK LATER A BULDGE ABOUT THE SIZE OF A HALF DOLLAR APPEARED ON THE RIGHT FRONT TIRE, LUCKILY MY FREIND CAUGHT IT BEFORE I DID AS WE WERE ABOUT TO GO ON A TRIP AND IT COULD HAVE BEEN BAD. I TOOK THE CAR TO THE DEALERSHIP AND THEN TO FIRESTONE DEALER, BOTH SAID I HAD HIT A POT HOLE, SPEAKING IT WAS MY NEW CAR, I KNOW I HADNT. THE DEALERSHIP AND FIRESTONE DEALER SAID TO JUST REPLACE THIS TIRE. SO I RELUCTANTLY BOUGHT A NEW SET OF GTA02 FOR MY CAR (LIKE AN IDIOT) AND THEN I GO HOME AND GET ON THE INTERNET. I FOUND THAT THE SIZE UP FROM MINE HAVE BEEN RECALLED FOR SOMETHING QUITE SIMILAR. NOT ONLY THAT BUT I HAVE FOUND MANY NEW FOCUS, CONTOUR, AND COUGAR OWNERS WHO HAVE FACED THE SAME PROBLEM. I JUST WANT TO BE SURE SINCE I WILL NOW START TO TRAVEL BACK AND FOURTH FIVE HOURS ONE WAY THAT I WILL BE SAFE. THANKS. *AK (TIRESIZE: 215/50R/16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748798July 20, 2001
TIRES
WHILE ON INTERSTATE 10 A VIBRATION STARTED, STOPPED AND LOOKED SEVERAL TIMES AND DIDN'T FIND ANYTHING, WHEN I EXITED THE INTERSTATE IT APPEARED THAT I HAD A FLAT TIRE, WHEN I PULLED INTO A GAS STATION THE TIRE APPEARED TO BE INFLATED, UPON FURTHER INVESTIGATION I FOUND A LARGE SECTION OF THE STEEL BELT/TREAD WAS MISSING AND THERE WAS BITS OF METAL SHOWING THROUGH SIDE OF TIRE. AT THIS TIME I COULD HEAR AIR BEGINNING TO ESCAPE FROM THE TIRE. I HAD TO HAVE THE TIRE REPLACED. I HAVE TRIED TO DEAL WITH FIRESTONE AND HAVE GOTTEN NO WHERE.*AK (TIRESIZE: 205/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748763July 19, 2001
STEERING: STEERING WHEEL/HANDLE BAR
STEERING BROKE FROM MOLD WHEN IMPACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748350July 12, 2001
STRUCTURE:BODY:DOOR
DRIVER DOOR HAS A MAJOR LEAKING PROBLEM WHEN IT RAINS OR IS RUN THROUGH A CAR WASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748324July 12, 2001
TIRES:SIDEWALL
TIRE BLEWOUT SIDEWALL AFTER LESS THAN 10 MINUTES OF DRIVING. VEHICLE RECENTLY SERVICED AT A LINCOLN MERCURY DEALERSHIP TIRES WERE INSPECTED AND DETERMINED TO BE IN GOOD CONDITION. *AK (TIRESIZE: 215/50/16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748333July 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER TALKING TO THE MECHANIC AND FINDING OUT THIS IS A COMMON PROBLEM FOR THIS MOTOR 92-96, I LOOKED ONLINE AND FOUNS A RECALL ON THIS ENGINE FOR SIMILAR MAKES (WINSTAR,ETC..) I BELIEVE FORD RECOGNIZES THIS COMMON DEFECT BUT WILL NOT ADDRESS IT. IT IS MY OPINION THIS SHOULD BE A RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747413June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
DRIVING AT 60 MPH THE ENGINE OVERHEATED AND SHUT DOWN- BROUGHT TO AN INDEPENDENT MECHANIC AND WAS TOLD THAT BOTH HEAD GASKETS HAD FAILED. ALSO TOLD THAT IT WAS A COMMON PROBLEM WITH 3.8 LTR ENGINES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891106June 25, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THERE WAS A RECALL FOR WIRING HARNESS. WIRING HARNESS SHORTED OUT WHOLE BRAKE LIGHT SYSTEM. DEALER ONLY REPLACED WIRING HARNESS. CONSUMER FEELS DEALER SHOULD HAVE REPLACED BRAKE LIGHT HARNESS, AND BRAKE MODULE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747280June 23, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THE HEAD GASKET ON A 1993 MERCURY COUGAR 3.8 LITER V6 FAILED AT 66999 MILES ON 8/20/97 PAST THE WARRENTY PERIOD. AS A RESULT OF THE FAILURE, DAMAGE TO THE ENGINE HEADS ALSO OCCURRED REQUIRING MACHINING AND REPAIR TOTAL REPAIR COST WAS $1,548.65 WHICH INCLUDED THE FOLLOWING: HEAD REPAIR, HEAD GASKET REPLACEMENT, COOLANT REPLACEMENT, SPARK PLUG REPLACEMENT, THERMOSTAT REPLACEMENT, VARIOUS GASKET REPLACEMENT, DRIVE BELT REPLACEMENT, O2 SENSOR REPLACEMENT, AND OTHER MINOR REPAIRS. REPAIRS TOOK 7 DAYS TO COMPLETE. DEALER WOULD NOT COVER COST OF REPAIR UNDER WARRENTY. FORD WAS ALSO CONTACTED AT THAT TIME BUT SAID THERE WAS NOT A GENERIC PROBLEM AND WOULD NOT REIMBURSE ME FOR THE COST OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891001June 22, 2001
STRUCTURE:BODY:DOOR, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE STANDING OUTSIDE OF VEHICLE WITH WINDOWS ROLLED DOWN WHEN DOOR CLOSED AND AUTOMATICALLY LOCKED. CONSUMER NOTED THIS WAS NOT A FEATURE OF VEHICLE. KEY FAILED TO UNLOCK THE DOOR, CONSUMER REACHED INSIDE VEHICLE TO MANUALLY UNLOCK DOOR. DEALER STATED IF A NEW ALARM SYSTEM WAS PUT IN TO REPLACE THE OLD ONE, PROBLEM MIGHT BE CORRECTED. *AK AIR CONDITIONER TURNS ON AND OFF. RADIO WILL NOT COME ON AT TIMES. MOTOR WILL DIE OUT. ALARM WENT OFF, DOOR LOCK BY THEMSELVES. KEY WILL NOT CRANK VEHICLE AT TIMES. VEHICLE JUMPED AND JERKED ALMOST HITTING CONSUMERS SISTER WHO WAS STANDING IN FRONT OF THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891003June 22, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AIR CONDITIONER TURNS OFF AND ON WITHOUT MANUALLY OPERATING THE SYSTEM, ONCE AIR CONDITIONER TURNS BACK ON THE AIR IS NOT COOL.AIR BLOWS LIKE VENT IS CLOSED. ALSO, ENGINE WILL CUT OFF WITHOUT PRIOR WARNING. DEALER UNABLE TO DUPLICATE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747050June 19, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR THESE ONGOING PROBLEMS. THE PROBLEMS HAVE OCCURRED SINCE THE FIRST WEEK OF HAVING THE VEHICLE. ARBITRATION PAPERS WERE FILED BUT REQUEST WAS DENIED DUE TO DEALERSHIP NOT REGISTERING PROBLEMS AS WELL AS INDICATING A PART CAPABLE OF FIXING THE PROBLEM, HOWEVER THE PART DID NOT. VEHICLE WAS TAKEN TO A NEW DEALERSHIP WHO REGISTERED THE COMPLIANTS. DEALERSHIP REPLACED THE IGNITION SWITCH BUT PROBLEMS STILL REMAIN. DEALERSHIP TOLD OWNERS IT WAS AN ELECTRICAL PROBLEM THAT WOULD BE TO COMPLICATED TO FIND. THE VEHICLE IS A LEASE AND IS USED FOR TRAVELING BACK AND FORTH FOR A COLLEGE STUDENT ON HIGHWAYS WHERE THE VEHICLE HAS FAILED SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747064June 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
VEHICLE EXPERIENCED SEVERE LEAKAGE OF TRANSMISSION FLUID THROUGH VENT AND UP THROUGH DIPSTICK, EJECTING ENOUGH FLUID WITH ENOUGH FORCE TO RENDER VEHICLE INOPERABLE WITHIN LESS THAN 5 MINUTES. THIS MAJOR LEAK OCCURRED UPON PARKING OF VEHICLE, BUT MAY ALSO HAVE BEEN TAKING PLACE WHILE DRIVING. A FORD-ISSUED TECHNICAL SERVICE BULLETIN REPORTEDLY RECOGNIZES THE VENT DESIGN AND SIDE COVER DESIGN ON THIS MODEL AS DEFICIENT/FLAWED AND IN NEED OF REPLACEMENT WITH NEWLY DESIGNED PARTS (RELATED SERVICE BULLETIN NUMBERS MAY BE: 99249, 12119, 985136 - I HAVE NOT SEEN THE ACTUAL TSB). SAFETY CONCERNS ARE OBVIOUS; SLIPPING/FALSE SHIFTING OF TRANSAXLE WHILE DRIVING, SLIPPING OR FAILING TO FULLY ENGAGE WHEN DEPARTING A PARKED POSITION, DANGER FROM LEAKED FLUID ITSELF, ENVIRONMENTAL CONTAMINATION, ETC. FORD MOTOR COMPANY REFUSED TO REPAIR THIS DEFECT AT ITS OWN EXPENSE. MINE IS A HIGHER-THAN-NORMAL MILEAGE VEHICLE FOR THIS YEAR, AND MAY BE ONLY THE FIRST OF MANY THAT WILL EXPERIENCE THESE DANGERS AS THEY REACH THIS LEVEL. OUT-OF-POCKET REPAIRS FOR THIS DEFECT ARE APPROXIMATELY $350-500 FOR THE CONSUMER; LESS THAN $25 IN PARTS AND 4-5 HOURS LABOR FOR THE MANUFACTURER. PLEASE CONTACT ME WITH ANY ADDITIONAL QUESTIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890454June 15, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
WHILE DRIVING AT 60 MPH TEMPERATURE GAUGES WENT UP, AND SAW WHITE SMOKE COMING FROM EXHAUST PIPE THAT SMELLED LIKE FIRE. CONSUMER HAD VEHICLE TOWED TO A MECHANIC, MECHANIC STATED TWO HEAD GASKETS WERE BAD. MECHANIC REPLACED TWO HEAD GASKETS. *AK MECHANIC STATED THAT HEADS WERE WARPED VERY BADLY DUE TO THEM BEING MADE OUT OF ALUMINUM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746767June 13, 2001
TIRES
PLEASE HELP FOR OTHER DRIVER. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: W2M3 IPN TIRESIZE: P215/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889638June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE WAS RUNNING ROUGH. TOOK VEHICLE TO DEALER, AND THEY SAID LEAK GOING INTO GASKET, CONSUMER HAD GASKETS AND COVERS REPLACED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746399June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE
FORD EXTENDED WARRANTIES FOR 1994 & 1995 3.8L ENGINE BECAUSE ADMITTEDLY, FAULTY HEAD GASKETS. THIS WAS OFFERED TO OWNERS OF MUSTANGS, THUNDERBIRDS AND THUNDERBIRD SUPERCOUPS FOR 100,000 MILES. I'VE CONTACTED FORD FOR THE SAME OFFER AS I PAID OUT-OF-POCKET FOR MY BLOWN HEAD GASKETS, ALSO TOWING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746350June 3, 2001
SUSPENSION:FRONT:WHEEL BEARING
FIRST TIME MY WHEEL BEARINGS WERE REPLACED 08/30/00 UNDER WARRANTY.I THINK THAT WHEEL BEARINGS SHOULDN'T HAVE TO BE REPLACED WITH SUCH LOW MILEGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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