Mercedes-Benz Sprinter Service Bulletins
532 manufacturer communications on file.
- December 10, 2022•Document ID: 10228812Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.71-N-075673
- Date Added:
- January 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to detect, the radar sensor switches off due to the self-test and sets fault code C174AFB - The adjustment of the 'Active Brake Assist' control unit has malfunctioned. Remedy ⢠Check the area of the front radar for damage. ⢠Check whether fault code "C174AFB - The adjustment of the 'Active Brake Assist' control unit has malfunctioned" is set in the B92 or B92/1 Active Brake Assist/Active Distance Assist DISTRONIC (ABA/DTR) (FCW177) control unit. ⢠If the fault code is present, check the vertical actual values. ⢠If these are not OK, please correct the value with inspection of installation position or calibration of installation height (see attachment 2021 NDTD_Vans_Radar Sensor for best practices and functionality info) ⢠If the actual values are OK, please update the software.
Associated Products (6)Associated Documents - December 2, 2022•Document ID: 10228805Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI07.16-N-075574
- Date Added:
- January 5, 2023
- Manufacturer:
- FREIGHTLINER
SummaryProblem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Even following a successful repair and/or clearing the Fault Code(s), the readiness monitor remains deactivated and self-healing is not possible. This deactivation may prevent the vehicle from passing state emissions inspection and SMOG Test and is only resolvable by installing new engine control unit software. Remedy 1. Perform XENTRY Quick Test. 2. Check for the presence of Fault Code P260312 and/or P260315 in the CDI control module. 3. If relevant Fault Codes are present, resolve fault using standard dealer procedures. Once fault is resolved, proceed to step 5. 4. If no relevant Fault Codes are present, or the fault has been previously repaired and Fault Codes erased, proceed to step 5.
Associated Products (6)Associated Documents - December 1, 2022•Document ID: 10235072Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790614-2
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - December 1, 2022•Document ID: 10235071Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790614
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - December 1, 2022•Document ID: 10235070Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790613-1
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - December 1, 2022•Document ID: 10235069Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790613
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - December 1, 2022•Document ID: 10235068Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790612-1
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - December 1, 2022•Document ID: 10235067Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 22V2790612
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Updates.
Associated Products (4)Associated Documents - November 23, 2022•Document ID: 10228610Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2022110005
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySoftware Update - Water Pump Diagnostics
Associated Products (3)Associated Documents - November 21, 2022•Document ID: 10227139Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI07.16-N-075574
- Date Added:
- December 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummarySMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https://www.obdclearinghouse.com/ or by viewing the TSBs in the attachments area of this LI. Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Even following a successful repair and/or clearing the Fault Code(s), the readiness monitor remains deactivated and self-healing is not possible. This deactivation may prevent the vehicle from passing state emissions inspection and SMOG Test and is only resolvable by installing new engine control unit software. Remedy 1. Perform XENTRY Quick Test. 2. Check for the presence of Fault Code P260312 and/or P260315 in the CDI control module. 3. If relevant Fault Codes are present, resolve fault using standard dealer procedures. 4. If no relevant Fault Codes are present, or the fault has been repaired and Fault Codes erased, proceed to check and install new Engine Control Unit SW
Associated Products (6)Associated Documents - November 17, 2022•Document ID: 10228609Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- NCU-VS3TU72EST
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(SC)Replace Front Door Check
Associated Products (6)Associated Documents - November 10, 2022•Document ID: 10228608Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- NC3DABTKW2
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryReplace Driver Airbag
Associated Products (1)Associated Documents - November 9, 2022•Document ID: 10228606Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU-VS3SIMKOM
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Update Hermes Communication Module Software
Associated Products (3)Associated Documents - November 9, 2022•Document ID: 10228601Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- NCU-PDV2790613
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - November 9, 2022•Document ID: 10228600Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- NCU-PDV2790612
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - November 9, 2022•Document ID: 10228599Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- NCU-PDV2790611
- Date Added:
- January 3, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - September 13, 2022•Document ID: 10222473Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.21-N-075296
- Date Added:
- October 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer purchased pre-owned MY18-21 ex-Amazon Sprinter (SA code Z3A) and does not want Amazon specific Parameterizable Special Module (PSM) functions (driver alert, idle shutdown, radio mute, etc). IMPORTANT NOTES: ⢠Digital rear view display will no longer operate after Amazon specific PSM software is removed! ⢠MY18 will show the reverse camera image on the Audio 15 screen. ⢠MY19-21 will lose reverse camera functionality completely! Cause Strategic fleet customer removed the OEM rear view mirror with integrated reverse camera display to install an aftermarket digital rear view display that gets its power supply and reverse signal from PSM. When the Amazon-specific PSM software is removed, the aftermarket digital rear view display no longer has a power supply or reverse signal supplied by the PSM. It is not possible for the OEM PSM software to provide a power supply or reverse signal to the aftermarket digital rear view display. Remedy 1. Notify customer the aftermarket digital rear view display will not operate after PSM software is updated, AND: Reverse camera image will be displayed on the Audio 15 screen (MY18 ONLY) OR Aftermarket digital rear view display must be replaced with the OEM rear view mirror with integrated reverse camera display (MY19-21). 2. Perform software update of Parameterizable Special Module (PSM) using XENTRY > Adaptations > Control Unit Update > Updating of control unit software. This will remove fleet-specific PSM software and load the OEM PSM software from VeDoc. 3. MY19-21: Remove aftermarket rear view display and install OEM rear view mirror with integrated reverse camera display.
Associated Products (4)Associated Documents - August 30, 2022•Document ID: 10218924Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Mfr Comm. #:
- 511546B
- Date Added:
- August 30, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes Emissions Recall 2021070027: Mercedes-Benz USA, LLC ("MBUSA") on behalf of Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has initiated a Recall Campaign for Model Year 2019 Sprinter vehicles to update the Engine Control Unit (ECU) software, Transmission Control Unit (TCU) software and Dosing Control Unit (DCU) software in these vehicles. Our records indicate that your vehicle is included in the population of affected vehicles.
Associated Products (1)Associated Documents - August 10, 2022•Document ID: 10227942Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- MB Launch NCU-VS
- Date Added:
- December 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary(SC)Retrofit PTC Heater
Associated Products (1)Associated Documents - August 10, 2022•Document ID: 10220287Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- MB Launch NCU-VS
- Date Added:
- September 19, 2022
- Manufacturer:
- MERCEDES-BENZ
Summary(SC)Retrofit PTC Heater
Associated Products (1)Associated Documents