Mercedes-Benz Sprinter Service Bulletins
532 manufacturer communications on file.
- June 26, 2024•Document ID: 11003186Service CampaignPOWER TRAIN
- Mfr Comm. #:
- VS3VERGET
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryThis is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. MBAG has determined that the rear transmission mount was not installed per production specifications. As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on the affected vehicles.
Associated Products (2)Associated Documents - May 24, 2024•Document ID: 11001114Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- June 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (34)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 moreAssociated Documents - May 8, 2024•Document ID: 11001110Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-071190
- Date Added:
- June 6, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
Associated Products (10)Associated Documents - March 1, 2024•Document ID: 10253246Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Inspect Quick Co
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall notifications.
Associated Products (1)Associated Documents - March 1, 2024•Document ID: 10253245Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- Initial NCU
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryInspect Main Wire Harness Routing
Associated Products (1)Associated Documents - March 1, 2024•Document ID: 10253244Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- Inspect Propshaf
- Date Added:
- April 15, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryPropeller Shaft Check Strap on the crossmember may not have been installed.
Associated Products (5)Associated Documents - February 1, 2024•Document ID: 10251998Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- News Channel upd
- Date Added:
- March 25, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryNews channel update.
Associated Products (3)Associated Documents - February 1, 2024•Document ID: 10251997Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- News Channel upd
- Date Added:
- March 25, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryNews channel update.
Associated Products (3)Associated Documents - January 18, 2024•Document ID: 10251090Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2024010006
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck Par????on Wall Bolts
Associated Products (5)Associated Documents - January 18, 2024•Document ID: 10251084Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 2024010005
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck Front Strut Bolt Connection
Associated Products (1)Associated Documents - January 4, 2024•Document ID: 10251089Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120018
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall Information.
Associated Products (1)Associated Documents - January 4, 2024•Document ID: 10251088Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120017B
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall Information.
Associated Products (3)Associated Documents - January 3, 2024•Document ID: 10251087Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120016
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryRecall Information.
Associated Products (1)Associated Documents - January 3, 2024•Document ID: 10251085Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2023120017
- Date Added:
- March 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck patrition Wall Bolts
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249333Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- 2013120011
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (5)Associated Documents - December 13, 2023•Document ID: 10249332Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE
- Mfr Comm. #:
- 2013120001
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (3)Associated Documents - October 12, 2023•Document ID: 10246041Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU VS3KRA
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (3)Associated Documents - October 3, 2023•Document ID: 10246043Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- NCU-23P2094109
- Date Added:
- December 4, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryPlease see the atached documents related to the campaign listed above.
Associated Products (4)Associated Documents - August 10, 2023•Document ID: 10242545Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- September 18, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryReplace Coolant
Associated Products (1)Associated Documents - July 13, 2023•Document ID: 10240168Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.35-N-076604
- Date Added:
- August 2, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryVarious concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
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