Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11042788November 2, 2017
AIR BAGS
TAKATA RECALL - REPLACEMENT TAKING FOREVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042803November 2, 2017
UNKNOWN OR OTHER
WINDSHIELD QUALITY DOES NOT MEET MY EXPECTATION. MY WINDSHIELD CRACKED WITHIN A COUPLE MONTHS BY A PIECE OF ROCK ON THE ROAD WHILE DRIVING ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042817November 2, 2017
AIR BAGS
TAKATA RECALL NOTICE RECEIVED FROM MBZ BACK IN JANUARY AND HAVE HEARD NOTHING MORE ABOUT REPLACING THE POTENTIALLY FAULTY DANGEROUS PASSENGER AIRBAG AND HAVE CALLED THEM SEVERAL TIMES ASKING AND TOLD THEY WILL CALL ME WHEN THEY KNOW MORE, NO CALLS YET AND IT IS NOVEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041911November 1, 2017
AIR BAGS
I HAD COMPLAINT TO THE DEALER 3 TIMES ABOUT THE 2 RECALLS ON MY VEHICLE FOR THE TAKATA RECALLS FOR 16V363 2016070003 AND 16V081 2016020003. THE DEALER REACHED OUT TO ME 3 DIFFERENT OCCASIONS AND A SAID THAT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. I ASKED THEM WHAT DO I DO WITH THE VEHICLE THEY SAID CONTINUE TO DRIVE AND WE WILL LET YOU KNOW WHEN THE PARTS ARE AVAILABLE. ITS BEEN A YEAR SINCE THE COMPLAINTS IN 2016 AND THE DEALER STILL WILL NOT PERFORM THE S TAKATA RECALLS. MERCEDES BENZ DEALER 620 WASHINGTON AVENUE, NORTH HAVEN, CT 06473 SERVICE: 203-239-1717
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041913November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF SYRACUSE (5433 N BURDICK ST, FAYETTEVILLE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/3/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041957November 1, 2017
AIR BAGS
TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041985November 1, 2017
AIR BAGS
TAKATA RECALL - MERCEDES BENZ FAIL TO REPLACE BOTH MY FRONT (DRIVER & PASSENGER) SIDE AIRBAG AND KEEP ON SAYING THEY DO NOT WHEN THEY WILL REPLACE THEM. I AM CONCERNED I AM DRIVING MY VEHICLE IN UNSAFE CONDITION. THEY TOLD ME IN JANUARY 2017 THAT THEY WILL BE REPLACED BY OCTOBER 2017 BUT THEY FAIL TO KEEP THEIR PROMISE. I CALLED THEM TODAY, 11/1/2017 AND THEY SAY THE SAME STATEMENT THAT THEY DON'T KNOW WHEN THEY CAN REPLACE THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041992November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER (VITI MERCEDES IN TIVERTON, RI) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042022November 1, 2017
AIR BAGS
TAKATA RECALL - RECEIVED FIRST NOTICE IN JANUARY 2016, AND NO UPDATES SINCE. I DECIDED TO WRITE YOU AFTER RECEIVING NOTICE FROM TK HOLDINGS REGARDING FILING NOTICE ON AIRBAG RECALL WEBSITE. I HAVE ASKED IN PERSON AT MY DEALERSHIP SEVERAL TIMES AND HAVE GIVEN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042120November 1, 2017
AIR BAGS
MY AIRBAGS HAVE BEEN ON RECALL SINCE FEBRUARY 2016 . I CALL THE DEALER AND THEY SAY THE AIRBAGS AREN'T IN STOCK OR THE PART HASN'T COME IN YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042197November 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY AUTOMOTIVE CENTER (2520 COHASSET RD, CHICO, CA 95973, PHONE NUMBER: (530) 345-9444). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042219November 1, 2017
AIR BAGS
TAKATA RECALL. MY AIR BAG RECALL HAS BEEN GOING ON FOR ALMOST 2 YEARS, BUT NOTHING HAS BEEN DONE ABOUT IT. I HAVE ASKED THE DEALERSHIP AND THEY SAID THE REPLACEMENT AIR BAGS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041613October 31, 2017
UNKNOWN OR OTHER
WINDOWS RATTLING , THEY SAID THIS PROBLEM IS KNOWN , I TOOK MY CAR 4 TIMES TO GET IT FIX BUT NO LICK. THIS IS VERY BAD WHEN YOU ARE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041699October 31, 2017
AIR BAGS
I HAVE TRIED TO GET THIS ISSUE RESOLVE WITH SEVERAL MERCEDES DEALERSHIPS BUT ALL SAY THEY DO NOT HAVE THE REPLACEMENT AIRBAGS. I HAVE RECEIVED INFORMATION ON THE CLASS ACTION SUIT FROM TK HOLDINGS AND THE EMAIL THAT WAS PROVIDED IS USELESS. I WOULD LIKE TO HAVE MY TAKATA AIR BAGS REPLACED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041693October 31, 2017
AIR BAGS
HI TEAM, I HAVE GOT A AIR BAG RECALL FOR MY CAR WITH BELOW DETAILS. NAME [XXX] VIN NO [XXXXXX] CAR MERCEDES BENZ C250 2013 BUT MERCEDES IS SAYING THEY DO NOT HAVE ANY INFORMATION FOR THIS AND WILL NOT BE ABLE TO REPLACE THE AIRBAG. I HAVE CHECKED MY VIN NO IN THE WWW.SAFERCAR.GOV AND AS WELL AS WWW.AIRBAGRECALL.COM AND BOTH THE SITE IS CONFIRMED THAT MY AIRBAG SHOULD BE REPLACED BY MERCEDES. PLEASE HELP ME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041763October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE (3060 DAUPHIN ST, MOBILE, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041755October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAR WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,643. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041808October 31, 2017
AIR BAGS
AIRBAG IS LISTED FOR RECALL. STATING THEY WILL SEND ME A MESSAGE WHEN THE PARTS ARE ABLE TO BE REPLACED. THIS HAS BEEN SINCE FEB 11 2016... STILL THERE ARE NO REPLACEMENT PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041540October 31, 2017
AIR BAGS
ACCORDING TO TAKATA, ACTIVATION OF A NON-DESICCATED AMMONIUM NITRATE INFLATOR WITH DEGRADED PROPELLANT MAY RESULT IN AN INFLATOR RUPTURE. AN INFLATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041566October 31, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED THE INDICATOR LIGHT IN MY CAR THAT THEY ARE NOT FUNCTIONING. I CALLED THE DEALERSHIPS AND THEY DON'T HAVE THEM IN STOCK. I DRIVE CHILDREN IN MY CAR AND WE ARE ALL IN DANGER NOW. WHAT ARE WE SUPPOSED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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