Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11043331November 4, 2017
AIR BAGS
TAKATA RECALL. I CONTACTED THE DEALER (MERCEDES BENZ OF SOUTH BAY) MORE THAN 1 YEAR AGO AND THEN AGAIN ON NOVEMBER 3, 2017. I WAS INFORMED THAT THEY STILL DO NOT HAVE THE REPLACEMENT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042890November 3, 2017
AIR BAGS
TAKATA RECALL, NO AIRBAGS ARE AVAILABLE FOR RECALL REPLACEMENT FROM LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042902November 3, 2017
AIR BAGS, UNKNOWN OR OTHER
I WAS CONTACTED YEARS AGO ABOUT THIS AND NO ONE HAS THE REPLACEMENT YET. I ONLY HAVE ONE VEHICLE, SO I WILL NEED A LOANER TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042936November 3, 2017
AIR BAGS, UNKNOWN OR OTHER
I CALLED MY COMPANY THEY SAID WE DO NOT HAVE THE PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042943November 3, 2017
AIR BAGS
WHEN ASKED TO SET UP AN APPOINTMENT WITH MB WALNUT CREEK. THEY SAID THEY HAD NOTHING IN STOCK AND DONT KNOW WHEN THEY WILL. AND REFUSED TO TAKE MY INFORMATION DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043031November 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF MEMPHIS, 5389 POPLAR AVE, MEMPHIS, TN 38119 (901) 345-6211) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043053November 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ AT (855) 677-2690 (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403) WHERE IT WAS CONFIRMED THAT THE PARTS WOULD BE AVAILABLE IN SPRING OF 2018. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043050November 3, 2017
AIR BAGS
CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT.ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURED, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042274November 2, 2017
AIR BAGS
TAKATA RECALL MERCEDES BENZ DEALER IN HONOLULU TAKING TOO LONG TO REPLACE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042503November 2, 2017
AIR BAGS
TAKATA AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042497November 2, 2017
AIR BAGS
"TAKATA INFLATORS RECALL". I'VE CALLED LOCKEY MERCEDES BENZ IN CLEARWATER TWICE AND THEY KEEP TELLING ME MY CAR IS NOT IN THE LIST FOR THIS RECALL THAT I SHOULD NOT WORRY. I THINK THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT AND THAT ITS AGAINST THE LAW. THEN I CALLED MERCEDES BENZ IN TAMPA AND I ALSO WENT THERE TO SPEAK TO SOMEONE ABOUT IT. THEY SAID I AM IN THE RECALL LIST AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY CAN'T FIX IT BECAUSE THEY DON'T HAVE THE PART FOR IT. THEY ARE NOT EVEN OFFERING A LOANER. I DON'T FEEL SAFE IN THIS CAR ANYMORE. I DON'T HAVE ANY OTHER CAR TO DRIVE. PLEASE CAN YOU TELL WHAT SHOULD I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042502November 2, 2017
AIR BAGS
TAKATA RECALL THERE IS STILL NO AVAILABLE FIX. THIS IS DANGEROUS AND UNACCEPTABLE. I TRAVEL OFTEN WITH SOMEONE IN MY PASSENGER SEAT AND WOULD LIKE THIS FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042525November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (609) 645-9000), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042531November 2, 2017
AIR BAGS
TAKATA RECALL - RECEIVED NOTIFICATION OF THE EMAIL BUT HAVE NOT BEEN NOTIFIED THAT REPLACEMENT PARTS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042647November 2, 2017
AIR BAGS, STEERING
CLICKING IN STEERING COLUMN. MERCEDES BENZ STATED THAT I WOULD HAVE TO PAY . THE CAR WAS IN MOTION. I WAS PARKING. MY AIRBAG LIGHT IS ON AND I STILL HEAR CLICKING WHEN I TURN THE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042637November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ATHENS (4735 ATLANTA HIGHWAY, BLDG.A, ATHENS, GA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042673November 2, 2017
AIR BAGS
TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042716November 2, 2017
AIR BAGS
"TAKATA RECALL" : I TRIED TO TAKE TO MERCEDES AND THEY DENIED FIXING MY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042743November 2, 2017
AIR BAGS
RECEIVED A TAKATA AIRBAG RECALL AND LOOKED IT UP AND I HAVE A RECALL ON MY CAR. NHTSA RECALL NUMBER : 17V627 MANUFACTURER RECALL NUMBER: 2017100005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042758November 2, 2017
AIR BAGS
IT HAS BEEN ALMOST TWO YEARS STILL NO REPLACEMENT, THEY SAY THAT THE AIR BAGS ARE BACK ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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