Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11044368November 7, 2017
AIR BAGS
TAKATA RECALL LOCAL MERCEDES DEALER SAYS THEY DONT HAVE A REPALCEMENT FOR THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044390November 7, 2017
AIR BAGS
TAKATA RECALL - LETTER RECALLING CAR FOR AIR BAG REPLACEMENT WAS RECEIVED FROM MERCEDES BENZ IN MARCH 2017, DIRECTING ME TO WAIT FOR A SECOND RECALL LETTER WHEN A REPLACEMENT IS AVAILABLE. I'VE WAITED 8 MONTHS WITH NO NOTIFICATION TO BRING MY CAR IN FOR THE REPLACEMENT OF THE DEFECTIVE AIR BAG AND MERCEDES BENZ IS NOW DIRECTING ME TO NHTSA FOR REPLACEMENT INFORMATION. WHAT IS MY RECOURSE ON GETTING A REPLACEMENT AIR BAG? I HAVE JUST RECEIVED A NOTICE TK HOLDINGS NOTIFYING ME TO CONTACT MY DEALER TO SCHEDULE A FREE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043949November 6, 2017
AIR BAGS
TAKATA RECALL - WILL THERE BE A REPLACEMENT NOW THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043957November 6, 2017
AIR BAGS, SEAT BELTS
MY 2011 C-300 HAS TWO RECALLS PENDING FOR BOTH AIR BAGS (DRIVER AND PASSENGER). I HAVE BEEN COMPLAINING TO MBUSA FOR OVER 2 YEARS TO HAVE THEM REPLACED. TO THIS DAY 11/06/2017 MBUSA HAD MADE NO ATTEMPT TO CONTACT ME OR PROVIDE A SOLUTION. THE REAR SEAT-BELTS LOCKUP ON PASSENGERS AND RATCHET DOWN CONSISTENTLY WITH LITTLE MOVEMENT THEREBY REQUIRING THE PASSENGERS TO UNFASTEN THEIR BELTS AND RIDE WITHOUT THE SEAT BELT BEING FASTENED. I PURCHASED THE VEHICLE NEW AND BOTH PROBLEMS HAVE BEEN EXISTING FROM THE PURCHASE DATE MARCH 2011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043966November 6, 2017
AIR BAGS
"TAKATA RECALL" I HAVE BEEN WAITING FOR THE RECALL ALMOST TWO YEARS. TAKATA AND MERCEDES ARE NOT TAKING ANY ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044002November 6, 2017
AIR BAGS
TAKATA RECALL ON AIRBAGS. I HAVE REACHED OUT TO THE LOCAL MERCEDES BENZ DEALER BENTONVILLE AR 72712 BUT DEALER SAYS THEY CAN ONLY CALL WHEN THEY GET THE PARTS TO REPLACE. THEY HAVE NOT CALLED ME ALMOST FOR LAST 12 MONTHS. I DON'T KNOW WHAT TO DO NEXT. PLEASE ADVISE. THE CAR IS NOT REPLACED WITH THE NEW AIR BAGS. IT STILL RUNNING ON THE ORIGINAL DEFAULTED AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043655November 6, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043672November 6, 2017
AIR BAGS, POWER TRAIN, STEERING
NO NO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043713November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF ALBUQUERQUE (8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043750November 6, 2017
AIR BAGS
TAKATA RECALL I WAS DRIVING ON ON STREET AND TRIED TO MAKE E A LEFT TURN WHEN THE STEERING WHEEL CLICKED AND THE AIRBAG MALFUNCTION MESSAGE CAME ON THE DASHBOARD. THIS IS THE 2ND TIME THAT THIS HAS HAPPEN THIS YEAR. I HAD TO FIGHT WITH THE DEALER LAST TIME (FEB 2017) BECAUSE THEY'RE TELLING ME THAT MY VEHICLE IS NOT REGISTERED FOR THIS RECALL. AT THIS MOMENT I HAVE NO CONTROL OVER THE CONTROL PANEL ON MY STEERING WHEEL NOR AM I ABLE TO SEE THE REGULAR DASHBOARD DISPLAY WHEN THE CAR IS ON BECAUSE THE AIRBAG ICON AND MESSAGE "FRONT LEFT MALFUNCTION SERVICE REQUIRED" IS NOTED AND WON'T GO AWAY. CAN SOMEONE PLEASE HELP ME? I DO NOT WANT TO HAVE AN ACCIDENT OF THE AIRBAG DEPLOYING OR MALFUNCTIONING AND THEN FIND OUT THAT MY VEHICLE SHOULD BE ON THE LIST. VEHICLE - MERCEDES BENZ C250 2013
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043934November 6, 2017
AIR BAGS
TAKATA RECALL I HAVE ASKED AT LEAST 5 TIMES AT THE DEALER AND CALLED THE CORP. OFFICE 3 TIMES TO HAVE MY AIRBAGS REPLACED. I AM NERVOUS DRIVING MY CAR ALL THEY SAY IS THEY DO NOT HAVE THE REPLACEMENT AND NOTHING THEY CAN DO, NOW TAKATA IS DECLARING BANKRUPTCY AND MERCEDES OFFERS NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043407November 5, 2017
AIR BAGS
TAKATA RECALL. I HAVE BEEN TRYING FOR OVER A YEAR TO GET THE AIRBAGS REPLACED. MY LOCAL DEALER , FORT MYERS MERCEDES - BENZ CONTINUALLY TELLS ME THEY DO NOT HAVE THE REPLACEMENT PARTS BUT THAT I SHOULD NOT DRIVE THE CAR. I HAVE NO CHOICE BUT TO DRIVE THE CAR AS THEY WON'T PROVIDE ME WITH A LOANER AND I CANNOT AFFORD TO RENT ANOTHER CAR WHILE MAKING PAYMENTS ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043580November 5, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043152November 4, 2017
AIR BAGS
TAKATA RECALL SEEMS THERE IS NO SOLUTION FOR THIS ISSUE. WANT TO GET THIS ISSUE REPAIRED PRIOR TO A SERIOUS ACCIDENT OR OTHER EVENT WHICH WILL CAUSE THE AIR BAGS TO INFLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043178November 4, 2017
AIR BAGS
TAKATA RECALL, NOTHING HAS HAPPENED TO THE VEHICLE AS YET, BUT CONTACTED THE DEALER TO GET AIRBAG REPLACED AND THEY ARE SAYING THEY DON'T HAVE THE PARTS AVAILABLE TO FIX THE AIRBAG AND WE WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. I FEEL THIS IS A SAFETY RISK AND DON'T UNDERSTAND WHY THE PARTS AREN'T AVAILABLE TO FIX SOMETHING THAT COULD CAUSE INJURY OR DEATH. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043227November 4, 2017
AIR BAGS
TAKATA RECALL - DEALER STATES REPLACEMENTS ARE STILL NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043251November 4, 2017
AIR BAGS
TTAKATA RECALL: NOTHING HAS HAPPENED WITH MY VEHICLE BECAUSE I DON'T DRIVE IT MUCH. I AM AFRAID. WHY?. BECAUSE FOR ALMOST TWO ( 2 ) YEARS NOW, CUSTOMERS HAVE BEEN WAITING ( AND MOST ARE DRIVING THEIR CARS FREQUENTLY) FOR A " FIX " FOR THE DANGEROUS PROBLEM, TO NO AVAIL. WHEN DO WE GET JUSTICE. NHTSA SHOULD PRESSURE TAKATA AND MERCEDES BENZ TO FIX THIS PROBLEM. WHAT AYE YOU WAITING FOR-DEATHS TO INNOCENT PERSONS?. PLEASE THIS PROBLEM NEEDS TO BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043262November 4, 2017
AIR BAGS
"TAKATA RECALL" IS DRIVING WITH A DEATH SENTENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043263November 4, 2017
AIR BAGS
CANNOT REACH ANY DEALER TO FIX TO RECALLS ON MY CARE RECALL 1 : NHTSA RECALL NUMBER , 16V081 , SUMMARY: CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. 2ND RECALL NHTSA RECALL NUMBER 16V363 SUMMARY CERTAIN MERCEDES-BENZ VEHICLES ARE EQUIPPED WITH PASSENGER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON MAY 16, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043336November 4, 2017
AIR BAGS
I WAS MAKING A LEFT AT A STOP SIGN WHEN A DODGE DURANGO HIT ME HEAD ON AND FELL
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0

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