Mazda Mazda5 Complaints

412 consumer complaints on file.

#10929394December 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED AT A HIGH RATE AS IF THE VEHICLE WOULD TAKE OFF. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS WARMED UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926632November 17, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNED A 2012 MAZDA 5. WHILE MAKING A TURN AT APPROXIMATELY 53 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE ROLLED OVER THREE TIMES AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND MINOR NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,666.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10915295October 11, 2016
STEERING
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUMED NORMAL STEERING FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 47,692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914547October 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE STOPPED IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND CAUGHT FIRE. A POLICE OFFICER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10914119October 5, 2016
SERVICE BRAKES
THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOUT 15 MINUTES LATER THE VEHICLE WAS FOUND TO HAVE ROLLED BACK AND ACROSS THE ENTIRE PARKING LOT, STOPPED BY ITS HITTING A CURB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910066September 27, 2016
ELECTRICAL SYSTEM
THE ALARM KEEPS GOING OFF FOR NO REASON. I HAD THIS PROBLEM FOR LONG TIME. I TURN IT OFF AND IT WILL GO OFF AGAIN, THIS IS ALMOST DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908406September 21, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10905173September 10, 2016
ENGINE
ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY. THIS IS ABOUT MY 5TH EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883141July 6, 2016
STEERING
HAVE 2007 MAZDA 5 AND POWER STEERING IS JUST QUITTING AT TIMES. NO WARNING, THIS STEERING LIGHT ON THE DSH COMES ON AND THE POWER STEERING SEEMS TO COMPLETELY STOP. MOSTLY HAPPENED WHILE VEHICLE WAS STATIONARY BUT DID ONCE WHILE TURNING ONTO A ROAD DRIVING 45 MPH WITH KIDS IN THE CAR. VERY DANGEROUS! CAN NOT LET WIFE DRIVE A CAR THAT POWER STEERING JUST QUITS OUT OF THE BLUE! I HAVE SEEN THERE IS A RECALL ON THIS BUT MAZDA SITES ALL SAY THERE IS NO RECALL FOR THIS VIN?? MAYBE THEY ALREADY DID THE RECALL AND IT IS HAVING ISSUE AGAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881305June 28, 2016
STEERING
POWER STEERING MALFUNCTION: UPON STARTING THE VEHICLE (IN THE PARKING LOT OF MY JOB, TO GO HOME) THE POWER STEERING MALFUNCTION LIGHT LIT UP IN THE DASHBOARD. I CHECKED THE POWER STEERING FLUID LEVEL TO SEE IF IT WAS LOW - IT WAS NOT. I CHECKED THE FUSES THAT MIGHT BE RELATED TO THE POWER STEERING - ALL FUSES SEEMED OKAY. I DID SOME RESEARCH AND SAW THAT PREVIOUS YEARS OF THE MAZDA5 HAD A RECALL IN PLACE WITH REGARD TO THE POWER STEERING. I AM CONCERNED MY VEHICLE MAY HAVE THE SAME ISSUE. I WILL BE CONTACTING A MAZDA DEALERSHIP TO HAVE THE VEHICLE LOOKED AT TO GET MORE INFORMATION PERTAINING TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873891June 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860106April 18, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING APPROXIMATELY 62 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL FAILED TO OPERATE. THE CONTACT APPLIED THE EMERGENCY BRAKE, PULLED THE CLUTCH, AND THE CRUISE CONTROL WAS DEACTIVATED IN ORDER FOR THE VEHICLE TO BRAKE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852921April 1, 2016
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING, STEERING SUDDENLY WITH OUT WARNING BECAME EXTREMELY DIFFICULT AND HAZARDOUS TO DRIVE. DID NOT FEEL SAFE DRIVING AND THEN POWER STEERING LIGHT CAME ON. THIS WAS DRIVING ON THE STREET, WHILE TURNING AND DRIVING ... I ASSUME THIS IS THE POWER STEERING AND ALSO SEEMED TO BE ELECTRIC BECAUSE OF LIGHTS DEEMING ON RADIO...UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850997March 22, 2016
WHEELS
WE'VE OWNED OUR MAZDA 5 2006 SINCE 2009. THERE WERE 22,000 MILES ON THE CAR WHEN WE PURCHASED IT. IN 2016, IT HAS 138,000 MILES. DURING OUR OWNERSHIP, WE HAVE PURCHASED 2 NEW TIRES AT 60,000, 2 NEW TIRES AT 73,000, 2 NEW TIRES AT 82,000, 2 NEW TIRES AT 104,000, 1 TIRE AT 107,000, 2 NEW TIRES AT 116,000, AND 1 NEW TIRE AT 124,000. WE ARE RESPONSIBLE ABOUT ROTATING AND BALANCING THE TIRES EVERY 5-6,000 MILES. THE TIRES HAVE BEEN PUNCTURED ON AT LEAST 3 OCCASIONS, DUE TO UNEVEN WEAR. WE REPLACED THE FRONT STRUTS AND REAR SHOCKS AT 126,000 MILES IN HOPES OF CORRECTING UNEVEN WEAR (DONE BY THE MAZDA DEALER). WE WERE JUST NOTIFIED TODAY THAT ONE TIRE HAS AGAIN WORN UNEVENLY (ON THE INSIDE, AS HAS ALWAYS BEEN THE ISSUE...) WE ARE CAREFUL DRIVERS AND OWNERS AND HAVE NEVER HAD (NOT HEARD OF) A CAR WITH THESE KINDS OF UNEVEN TIRE WEAR PROBLEMS. MOST MILES HAVE BEEN ADDED IN THE CITY, BUT WE HAVE TAKEN THE VEHICLE ON SEVERAL LONG-DISTANCE VACATIONS. WE HAVE ALL OF THE DOCUMENTATION BUT DON'T HAVE THE TIME TO UPLOAD AT THIS MOMENT. PLEASE LET US KNOW IF YOU WANT THE DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849809March 15, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 35 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE SLIDING DOOR FAILED TO LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH REAR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846330March 13, 2016
AIR BAGS
MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839435March 2, 2016
STEERING
THE MAZDA PART USED IN 2006 IS EXACTLY THE SAME PART USED IN 2007-2009 WHICH HAVE A NHTSA RECALL, SO WHY ISN'T THE 2006 COVERED? IT'S THE SAME PART WITH THE SAME INHERENT DEFECT. OUR POWER STEERING PUMP HAS FAILED WITH LESS THAN 75,000 MILES ON THE CAR. THE FAULT CAUSES THE POWER STEERING LIGHT TO COME ON AND THE PUMP STOPS WORKING MAKING THE STEERING VERY HEAVY, IT CAN HAPPEN WHILE DRIVING, AT A LIGHT, OR STATIONARY. THE PUMP IS ELECTRICAL SO SOMETIMES TURNING OFF THE CAR AND TURNING IT BACK ON "RESETS" THE SYSTEM AND IT WILL WORK FOR A LITTLE WHILE BEFORE FAILING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839283March 1, 2016
AIR BAGS
AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837414February 22, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND AFTER INSPECTING THE VEHICLE, SHE DISCOVERED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824929February 8, 2016
AIR BAGS
I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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