Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10680162January 31, 2015
EXTERIOR LIGHTING
JUST REALIZED AFTER CHANGING BACK LIGHT THAT BOTH SIDE OF REAR LIGHTS HAVE EXACTLY THE SAME PROBLEM , LIGHT BULBS ARE GETTING EXTREMELY HOT DURING USING AND THIS BURNT THE PLASTIC PART THAT IS PART OF THE REAR LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679073January 27, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
ON SUNDAY, JANUARY 4, 2015, I WAS DRIVING MY 2008 MAZDA CX-7 AND I STOPPED AT A STOPLIGHT. WHEN I TRIED TO TAKE OFF WHEN THE LIGHT TURNED GREEN, MY CAR HESITATED AND WHEN I PRESSED ON THE GAS PEDDLE A LITTLE MORE, IT STILL HESITATED THEN FINALLY TOOK OFF. ALL OF A SUDDEN, I HEARD AN EXTREMELY LOUD POPPING NOISE, AND THEN THICK, HEAVY WHITE SMOKE STARTED TO COME OUT OF THE TAILPIPE. THE WHITE SMOKE THEN STARTED FLOWING OUT FROM UNDER THE HOOD, AND IT STARTED TO COME INTO THE CAR THROUGH THE AIR VENTS. WHEN I TRIED TO PULL OVER AND PUT THE CAR IN PARK, IT WOULDN'T SHIFT INTO GEAR, SO I PUSHED THE PARKING BREAK, AND IT FINALLY STOPPED. I GOT OUT OF THE CAR AND WHEN I WENT TO GRAB MY PURSE, I SAW FIRE COMING THROUGH THE BOTTOM AIR VENTS ( THE ONES THAT BLOW AIR ON YOUR FEET) SO I GRABBED MY PURSE AS QUICKLY AS I COULD, AND RAN AWAY FROM THE CAR. THEN, I SAW PART OF THE ENGINE FALL OUT OF THE BOTTOM OF THE CAR, ON FIRE, AND BURN INTO THE STREET. ABOUT 5 SECONDS LATER, THE WHOLE ENTIRE CAR BURST INTO FLAMES. ALL OF THE DOORS WERE CLOSED, BUT THE INTENSITY OF THE FIRE BLEW BOTH OF THE PASSENGER SIDE DOORS OPEN, AND BLEW OUT ALL OF THE WINDOWS (INCLUDING THE SUNROOF, WHICH WAS CLOSED AT THE TIME). WHEN THE FIREFIGHTERS FINALLY PUT THE FIRE OUT, THE CAR WAS STILL SMOLDERING AND EVERYTHING INSIDE WAS MELTED. THE STEERING WHEEL, THE SEATS, THE DOOR HANDLES, THE MIRRORS, EVERYTHING. THE FIRE WAS SO STRONG THAT IT BLEW THE HOOD BACK ONTO THE WINDSHIELD. ALL THAT IS LEFT OF THE CAR, IS JUST THE METAL FRAME, AND THE ENGINE. THE CAR HAS A 4 CYLINDER ENGINE WITH A TURBO FEATURE ON IT. I BELIEVE THAT IS WHAT CAUSED THE FIRE AND MADE THE LOUD POPPING SOUND INITIALLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672352January 14, 2015
FUEL SYSTEM, GASOLINE
I PURCHASED A MAZDA CX-7 2009 VEHICLE USED IN AUGUST 2014. WITHIN 2 MONTHS OF PURCHASE NOTICED A FUEL ODOR COMING THROUGH THE AIR VENTS. PROBLEM DID NOT GO AWAY. TOLD BUY DEALER IS WOULD COST $900 TO FIX AND THAT THE VEHICLE WAS LEAKING GAS. THEY TOLD ME IT WAS A SAFETY ISSUE AND THE VEHICLE SHOULD NOT BE DRIVEN. I FEEL I SHOULD NOT PAY FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672213January 13, 2015
POWER TRAIN
VEHICLE EXHIBITS SUDDEN ACCELERATION. APPROX 25% TO 35% OF THE TIME VEHICLE WILL LURCH FORWARD WHEN ACCELERATING FROM A STOP. VEHICLE BEHAVES AS IF THE ACCELERATOR IF PRESSED DOWN ALL THE WAY, EVEN THOUGH IT IS BARELY ENGAGED. SOMETIMES THE ACCELERATION IS SO STRONG THAT THE TIRES WILL BREAK LOOSE. SUDDEN ACCELERATION STARTS AT ABOUT 2MPH AND STOPS BY 10MPH. APPROX 5% TO 10% OF THE TIME WILL HAPPEN IN REVERSE AS WELL. ON APPROX. NOV 1, 2014 THIS SUDDEN ACCELERATION CAUSED AN CRASH WHILE THE VEHICLE WAS BEING PARKED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670950January 8, 2015
ENGINE
AFTER HAVING VEHICLE AT ROYAL PALM MAZDA FOR SERVICE AND COMPLAINT OF ENGINE NOISE ON 25 OCT 2014, AND BEING TOLD THE ENGINE NOISE WAS NORMAL, NOTHING TO WORRY ABOUT. THE ENGINE SUFFERED A COMPLETE FAILURE DUE TO THE TIMING CHAIN AND/OR VVT THAT MAZDA HAD ISSUED A TECHNICAL SERVICE BULLETIN ABOUT IN OCTOBER OF 2012. THE CAR HAS BEEN AT THE DEALERSHIP FOR ONE (1) WEEK WITH NO UPDATES FROM MAZDA ON HOW THEY ARE GOING TO HANDLE THE REPAIR OR IF THEY ARE EVEN GOING TO ASSIST WITH THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671170January 8, 2015
FUEL/PROPULSION SYSTEM
AS I WAS ROUNDING A CURVE ON AN ACCESS RAMP TO MELD INTO ONGOING TRAFFIC , THE CAR ENGINE DIED AND I WAS FORCED TO PULL TO THE SIDE AND COAST TO A STOP . I WAS FORTUNATE THAT I HAD NOT GOTTEN ON THE PW PARKWAY WHEN THE CAR DIED AS THE PARKWAY TRAFFIC WAS MOVING FAST. THE MAZDA REPAIR GARAGE TRACED THE PROBLEM TO A FUEL PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670332January 5, 2015
EXTERIOR LIGHTING
EXTERIOR HEADLIGHT ASSEMBLY GETS CRACKED DUE TO POOR CONSTRUCTION AND WHOLE ASSEMBLY REQUIRES REPLACING IN LIEU OF SIMPLY REPLACING THE HEADLAMP. THIS IS QUITE PRICEY AT APPROX $700 EACH FOR BOTH DRIVER'S SIDE AND PASSENGER SIDE RESPECTIVELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669899January 4, 2015
AIR BAGS
BOUGHT THE CAR AT 103500 AND NOTICED SHORTLY AFTER PURCHASE THAT THE AIRBAG LIGHT COMES ON IN THE INSTRUMENT PANEL. AFTER EXTENSIVE ONLINE RESEARCH AND CONTACT WITH THE DEALERSHIP, I DISCOVERED THAT THE AIRBAG LIGHT INDICATES THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. SINCE THIS APPEARS TO BE A COMMON PROBLEM, I WOULD SUGGEST THAT MAZDA ISSUE A RECALL TO PREVENT FURTHER INJURIES, AS THERE HAVE ALREADY BEEN A FEW THAT I'VE SEEN ONLINE. IT IS A SEVERE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669852January 3, 2015
ENGINE AND ENGINE COOLING
I WAS DRIVING 60 MPH IN THE FREEWAY SUDDENLY I SMELLED BURN RUBBER INSIDE THE CABIN AND I HEARD A LOUD NOISE CAME FROM THE ENGINE, AFTER A FEW MINUTES THE SERPENTINE BELT WAS BROKE. I FOUND OUT THE AC COMPRESSOR LOCK-UP. I WAS LUCKY THERE IS NO INCIDENT HAPPEN. HOPE THERE IS A RECALL FOR THIS CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667700December 22, 2014
EXTERIOR LIGHTING
I PURCHASED THE VEHICLE USED IN MAY OF 2013 I ONLY HAD THE VEHICLE 2 DAYS AND HAD TO REPLACE THE DRIVERS HEAD LIGHT. ON DECEMBER 17TH THE DRIVERS HEADLIGHT WENT OUT AGAIN AND ON THE 19TH OF DECEMBER THE PASSENGER HEADLIGHT HAS GONE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661930December 3, 2014
ENGINE
I HAVE AN ON GOING ISSUE WITH MY CAR 2007 MAZDA CX7 LAST YEAR IN OCTOBER 2013, THE TURBO WENT OUT ON THE CAR AND NEEDED REPLACEMENT $4000.00).I HAD A TUG OF WAR WITH THE DEALERSHIP. THEY FINALLY TOOK RESPONSIBILITY AND REPLACED THE TURBO. TODAY DECEMBER 2014, I SIT HERE IN THE SAME SITUATION ONCE AGAIN THE TURBO WENT OUT ON MY MAZDA AND NEEDS REPAIR. THIS IS AN ISSUE WITH THIS CAR PART AND MAZDA DOES NOT WANT TO TAKE RESPONSIBILITY FOR THEIR MALFUNCTION PART. WHICH IS NOT FAIR TO THE GUEST THAT THEY HAVE TO COME OUT OF POCKET TO PAY FOR A PART (TURBO) THAT MAZDA DOES NOT WANT TO TAKE ANY FAULT FOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661147November 27, 2014
ENGINE, POWER TRAIN
I WRITE TO EXPRESS MY DISAPPOINTMENT AT THE QUALITY OF VEHICLES MAZDA IS PUTTING OUT, AND THE LACK OF RESPONSE MAZDA'S CUSTOMER SERVICE DEPARTMENT OFFERS ITS CUSTOMERS. IN 2008 I BOUGHT A 2008 MAZDA CX7 AND THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. FROM THE FAULTY WIRING THAT ALWAYS BLOWS OUT THE HEADLIGHTS, TO THE POWER WINDOWS WHICH SOMETIMES TURN OFF AND TURN ON, TO THE EXHAUST FUMES THAT CAN BE SMELT INSIDE THE CAR, I'VE COMPLAINED ABOUT ALL OF IT AND SPENT COUNTLESS RESOURCES AND TIME TRYING TO FIX IT ALL. THE LAST STRAW CAME ABOUT A MONTH AGO WHEN I WAS INFORMED THAT MY VVT ADJUSTER AND CHAIN WERE OUT, THE TURBO WAS OUT AND THE ENGINE WAS FAILING AND IT WOULD COST ME CLOSE TO $4,000 TO REPAIR IT. WE'RE TALKING ABOUT A CAR WITH ONLY 75,000 MILES. ACCORDING TO MY MECHANIC AND ACCORDING TO EDMUNDS.COM REVIEWS THESE ARE ALL COMMON CX-7 PROBLEMS AND MAZDA JUST WON'T OWN UP TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660293November 22, 2014
ENGINE
THE OIL COOLER ON MY 2008 MAZDA CX-7 BEGAN LEAKING AROUND THE RUBBER O-RING A FEW WEEKS AGO. MY MECHANIC CALLED FERMAN MAZDA IN BRANDON, FL TO GET A REPLACEMENT AND WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE OLD STYLE OIL COOLER HAD PROBLEMS AND MAZDA RE-DESIGNED A NEW ONE, AND NOW MAZDA OWNERS HAVE TO SPEND OVER $400 TO BUY A NEW ONE BECAUSE THE RUBBER GASKET AND OIL COOLER ARE NOT MANUFACTURED ANYMORE. OIL HAS COVERED MY ENGINE AND THE PLASTIC ENGINE COVER UNDERNEATH THE VEHICLE. THE HEAT FROM THE ENGINE CAN CAUSE A FIRE IF IT SPRAYS UP NEAR THE PLUGS/STARTER. THERE IS AN OBVIOUS PROBLEM WITH THE OIL COOLER, HOWEVER FERMAN MAZDA DOES NOTHING TO FIX THE PROBLEM FOR THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659370November 19, 2014
AIR BAGS
PASSENGER AIRBAG LIGHT COMES ON WHEN THE IGNITION IS TURNED ON AND STAYS ON..INDICATOR STAYS ON WHETHER A PASSENGER IS ON THE SEAT OR NOT..THIS CAN LAST FOR SEVERAL DAYS AND EVENTUALLY DISAPPEARS..THIS HAS HAPPEN TWO OR THREE TIMES..I BOUGHT THE CAR 4 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653100November 6, 2014
ENGINE
MAZDA CX-7, 2007 - FOUR DAYS AND 7,000 MILES OUT OF WARRANTY. DRIVING ON THE HIGHWAY, THE ENGINE SUDDENLY QUIT SUDDENLY AND THE CAR DIED. THE VIN NUMBER ON THE CAR IS IN THE RANGE OF NUMBERS FROM 2007 THAT HAVE REPORTED THE SAME AND SIMILAR DEFECTS MANY TIMES FROM OTHER CAR OWNERS. THE VVT ACTUATOR FAILED AND WAS REPLACED BY DEALER PENKHUS MAZDA UNDER WARRANTY IN 2009, BUT THE CHAIN WAS NOT REPLACED. RESEARCH INTO MAZDA SERVICE BULLETINS SB-10044209-4285 AND 01-012-12 INDICATE THAT THE TIMING CHAIN SHOULD HAVE BEEN REPLACED AT THE TIME SINCE THE VIN NUMBER INDICATES THE VEHICLE WAS PRODUCED PRIOR TO A MAZDA TIMING CHAIN MODIFICATION DATE OF MAY 1, 2009 (VIN #'S BELOW JM3ER...300119). MY VEHICLE FALLS INTO THIS GROUP. MAZDA ISSUED A WARRANTY EXTENSION TO 7 YEARS, 70,000 MILES FOR THIS FAULTY TIMING CHAIN IN JANUARY 2012 BUT IS NOW REFUSING TO HONOR ANY WARRANTY ON THE PREMATURE FAILURE OF THE TIMING CHAIN. VEHICLE WAS TOWED TO NEAREST SHOP AT THE TIME, +/-50 MI. SHOP SAID TIMING CHAIN WAS BROKEN AND A NEW ENGINE PROBABLY NEEDED. ESTIMATED COST $8,000. I PHONED NEAREST DEALERS IN DENVER AND COLORADO SPRINGS TO DISCUSS WITH SERVICE DEPARTMENTS. THEY ADVISED IF IT WAS TIMING CHAIN FAILURE IT COULD EASILY BE A NEW ENGINE AT $8 - 10,000. MY HOME IS BETWEEN 175 AND 225 MILES FROM THE NEAREST DEALER. I CONTACTED MY LOCAL SHOP WHO ADVISED ME TO CONTACT KRACL AUTOMOTIVE IN GLENWOOD SPRINGS. KRACL SAID THEY WOULD DEFINITELY LOOK AT IT, DETERMINE CAUSE OF FAILURE AND ATTEMPT TO REPAIR PRIOR TO RECOMMENDING TOTAL ENGINE REPLACEMENT. I HAD THE CAR TOWED ANOTHER 100 MILES TO GLENWOOD SPRINGS, 22 MILES FROM MY HOME, AND THE CLOSEST CAPABLE REPAIR SHOP. KRACL ADVISED ME THE TIMING CHAIN HAD BROKEN AND TWO VALVES WERE DAMAGED BUT NOT THE CYLINDER HEAD. REPAIR ESTIMATED AT +/- $4,000. REPAIRS WERE COMPLETED WITH SPECIAL ORDER MAZDA PARTS COST OF $3,851.21. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653227November 6, 2014
STRUCTURE:BODY
THE REAR PASSENGER DOOR CAN NOT OPEN FROM THE INSIDE. I HAVE NEVER ACTIVATED THE CHILD LOCK ON THE DOOR. IT IS NOT IN THE LOCK POSITION. IT IS DANGEROUS. I AM UNABLE TO LET MY SON OUT ON STREET SIDE PROTECTING HIM FROM ON COMING CARS. DURING INSPECTION NOTHING WAS BROKEN AND THEY RECOMMENDED I TAKE IT TO THE DEALER FOR FURTHER INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650638October 28, 2014
SUSPENSION
I NOTICED A "RUBBING: SOUND, OR A SOUND IN THE SUSPENSION OR STEERING THAT WOULD LEAD ME TO THINK IT NEEDED A "LUBE JOB", BUT NEWER VEHICLES NO LONG NEED TO BE GREASED SO I TOOK IT TO THE DEALER. THE SOUND OCCURRED MOST NOTABLY AT LOW SPEED WHILE TURNING SLOWLY, MANY TIMES WHILE BACKING UP AND TURNING, IT SOUNDED "DRY" AND LABORED, NOT A SQUEALING OR SQUEAKY SOUND. BUT I COULD NOT REPRODUCE THE NOISE AT THE DEALERSHIP, DESPITE MULTIPLE TRIPS AND HAVING THE MECHANIC SIT IN THE VEHICLE WITH ME. FINALLY THEY REPLACED THE "STRUT BEARINGS" IN 2013, THOUGH I HAD NEVER HEARD OF THIS PART BEFORE. THEY WERE CERTAIN THIS WOULD CORRECT THE PROBLEM BUT IT DID NOT. MY LAST TRIP TO THE DEALER IN OCT. 2014 LED THEM TO THINK THE STRUTS NEEDED REPLACING ALONG WITH THE STRUT BEARINGS, THOUGH THE LATTER WAS STILL UNDER WARRANTY. MY VEHICLE HAS LESS THAN 67,000 MILES ON IT. I'M TOLD BY ANOTHER MECHANICS GARAGE SERVICE THERE WAS A 2009 MANUFACTURER NOTICE ABOUT THIS PROBLEM, BUT NO ONE AT THE DEALER SAID ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650208October 27, 2014
ENGINE
I WAS PREPARING TO STOP AT A STOP SIGN WHEN MY CAR STOPPED RUNNING. I HAD IT TOWED TO THE GARAGE WHO ALWAYS MAINTAINS MY CAR. THEY FOUND THAT THE TIMING BELT HAD BROKEN. I THOUGHT THIS WAS STRANGE SINCE MY CAR ONLY HAD 61000 MILES ON IT, SO I STARTED RESEARCHING THE PROBLEM. I FOUND THAT MAZDA HAD PUT DEFECTIVE PARTS ON THESE ENGINES. THEY HAD AN EXTENDED WARRANTY, BUT OF COURSE THAT HAD RUN OUT FOR ME. WHY SHOULDN'T A MANUFACTURER HAVE TO STAND BEHIND THE DEFECTIVE PARTS THEY PUT ON AN ENGINE? THIS COST ME $3700.00 FOR THEIR HALF-A**ED WORK!!!! IF THIS TIMING CHAIN HAD BROKEN WHILE I WAS IN HEAVY TRAFFIC, THIS COULD HAVE BEEN A DISASTER!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649955October 25, 2014
EXTERIOR LIGHTING
FROM THE TIME I PURCHASED THIS VEHICLE THE PLASTIC LENS ON THE XENON HEADLIGHTS HAS BEEN CLOUDY. THE VEHICLE IS GARAGED AND PRESENTLY HAS JUST 15,000 MILES. THE CLOUDY HEADLIGHT LENS REDUCE VISIBILITY. THE DEALER FROM THE DATE OF DELIVERY STATES CLOUDINESS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643841October 10, 2014
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPPENS WHEN I AM AT A STOP LIGHT AND DO NOT HAVE A WAY TO GET OFF OF THE ROAD. THE CHECK ENGINE LIGHT STAYS ON FOR A DAY OR SO AND THEN GOES AWAY. THEN IT WILL HAPPEN AGAIN. I HAVE BEEN DRIVING ON THE ROAD WHEN THIS HAS HAPPENED AND HAD TO PULL OFF QUICKLY ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS! I HAVE AN APPOINTMENT WITH A MAZDA DEALERSHIP TO HAVE IT LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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