Mazda CX-50 Service Bulletins

408 manufacturer communications on file.

• October 2, 2025•Document ID: 11025000

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-0-45-25

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  If all keys are lost and the technician is attempting to scan a vechile without ignition on, two options can be used to scan the vehicle: a PCM software number is requested in MDARS and must be inputted or ID another CX-50 and check the PCM in the network screen.

  Associated Products (1)

  2025 Mazda CX-50
  Associated Documents

  • DownloadMC-11025000-0001.pdf↗
• October 2, 2025•Document ID: 11024999

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-044-25

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

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  Associated Documents

  • DownloadMC-11024999-0001.pdf↗
• September 30, 2025•Document ID: 11023703

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-043-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

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  Associated Documents

  • DownloadMC-11023703-0001.pdf↗
• September 30, 2025•Document ID: 11023702

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-042-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.

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  Associated Documents

  • DownloadMC-11023702-0001.pdf↗
• September 25, 2025•Document ID: 11023698

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-036-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the fabric part of the seat is fraying. This is caused by a lack of durability of the fabric. To eliminate this concern, the durability of the seat fabric has been improved.

  Associated Products (2)

  2024 Mazda CX-502023 Mazda CX-50
  Associated Documents

  • DownloadMC-11023698-0001.pdf↗
• September 11, 2025•Document ID: 11023701

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-041-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern.

  Associated Products (3)

  2025 Mazda CX-502024 Mazda CX-502023 Mazda CX-50
  Associated Documents

  • DownloadMC-11023701-0001.pdf↗
• September 9, 2025•Document ID: 11023700

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25c

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services - Frequently Asked Questions

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  Associated Documents

  • DownloadMC-11023700-0001.pdf↗
• August 22, 2025•Document ID: 11022742

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-039/25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

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  Associated Documents

  • DownloadMC-11022742-0001.pdf↗
• August 22, 2025•Document ID: 11022725

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ENGINE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-023-25b

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

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  Associated Documents

  • DownloadMC-11022725-0001.pdf↗
• August 22, 2025•Document ID: 11022717

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-009-25a

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

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  Associated Documents

  • DownloadMC-11022717-0001.pdf↗
• August 21, 2025•Document ID: 11022718

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-012-25b

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

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  Associated Documents

  • DownloadMC-11022718-0001.pdf↗
• August 15, 2025•Document ID: 11022738

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-038-25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

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  Associated Documents

  • DownloadMC-11022738-0001.pdf↗
• July 14, 2025•Document ID: 11021499

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; UNKNOWN OR OTHER; ENGINE

  Mfr Comm. #:

  SA-023-25a

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".

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  Associated Documents

  • DownloadMC-11021499-0001.pdf↗
• July 14, 2025•Document ID: 11021498

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25b

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services - Frequently Asked Questions (FAQ)

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  Associated Documents

  • DownloadMC-11021498-0001.pdf↗
• July 4, 2025•Document ID: 11021385

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  04-002-25

  Date Added:

  August 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a clunk noise from the rear brakes when starting to drive. This may be caused by the brake pads and the rear disc plates sticking together when the Electric Parking Brake (EPB) is engaged for an extended period while parked. Even after releasing the EPB, the adhesion remains. When the vehicle starts driving in this condition, the initial torque causes the brake pads to detach from the rotors, and the resulting impact is transmitted through the brake system to the vehicle body, resulting in a clunk noise. To eliminate this concern, the shape of the rear brake disc pads has been modified to increase the rigidity and reduce the impact force.

  Associated Products (3)

  2025 Mazda CX-502024 Mazda CX-502023 Mazda CX-50
  Associated Documents

  • DownloadMC-11021385-0001.pdf↗
• June 30, 2025•Document ID: 11019993

  Service Bulletin/Repair Instructions
  ENGINE; UNKNOWN OR OTHER

  Mfr Comm. #:

  30-001-25a

  Date Added:

  July 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a hybrid system failure message appearing on the meter and the engine does not start, along with other numerous DTCs.

  Associated Products (1)

  2025 Mazda CX-50
  Associated Documents

  • DownloadMC-11019993-0001.pdf↗
• June 19, 2025•Document ID: 11020039

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-032-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

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  Associated Documents

  • DownloadMC-11020039-0001.pdf↗
• June 18, 2025•Document ID: 11020038

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-031-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

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  Associated Documents

  • DownloadMC-11020038-0001.pdf↗
• June 6, 2025•Document ID: 11020037

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SA-030-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.

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  Associated Documents

  • DownloadMC-11020037-0001.pdf↗
• June 3, 2025•Document ID: 11020036

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-029-25

  Date Added:

  July 2, 2025

  Manufacturer:

  MAZDA

  Summary

  This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.

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  • DownloadMC-11020036-0001.pdf↗