Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10662256December 4, 2014
POWER TRAIN
CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654769November 13, 2014
FUEL/PROPULSION SYSTEM
GOT IN CAR AFTER STOPPING AT GROCERY STORE AND SMELLED GAS, THOUGHT IT MIGHT BE FROM A NEARBY GAS STATION. GOT HOME AND PARKED CAR IN GARAGE AND ABOUT AN HOUR LATER WENT IN GARAGE TO TAKE OUT TRASH. GARAGE HAD HEAVY SMELL OF GASOLINE. OPENED GARAGE DOOR, PARKED CAR OUTSIDE AND GASOLINE SMELL IN GARAGE WENT AWAY. TOOK CAR TO FORD DEALER AND CAR WAS DIAGNOSED WITH A SPLIT/LEAKING FUEL RAIL ON TOP OF ENGINE. HAD TO HAVE METAL FUEL RAIL REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653917November 10, 2014
WHEELS
THE TIRES ARE ALWAYS LEAKING AIR AND THE RIMS ARE THE CAUSE OF IT. THE RIMS HAVE HAIRLINE CRACKS IN THEM. I HAVE PURCHASED SEVERAL TIRES ON THE COUNT OF THE POOR QUALITY OF THE RIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652431November 4, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE IGNITION TURNED ON INDEPENDENTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651349October 30, 2014
WHEELS, TIRES:VALVE
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE TIRES BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRES WERE INFLATED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT STATED THAT BOTH OF THE REAR TIRES EXHIBITED THE FAILURE AS WELL. THE VEHICLE WAS INSPECTED AND WAS FOUND THAT THE TIRE VALVE STEMS WERE CRACK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF A CUSTOMER SATISFACTION CAMPAIGN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650630October 28, 2014
SERVICE BRAKES
DRIVING DOWN A CITY STREET MY VEHICLE HIT A POT HOLE IN THE ROAD. THIS WAS NOT A VERY DEEP HOLE, JUST A NORMAL INCIDENT YOU WOULD SEE WHEN DRIVING. AFTER HITTING THE POT HOLE THE BRAKE PEDAL WOULD GO ALMOST COMPLETELY TO THE FLOOR. IT WAS VERY DANGEROUS TO STOP. THE PROBLEM WOULD GRADUALLY CORRECT ITSELF USUALLY AFTER SEVERAL DAYS OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649254October 22, 2014
AIR BAGS
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. IN LIGHT OF THE RECENT RECALLS OF OTHER MODELS OF FORD CARS AND STORIES ON THE NATIONAL NEWS ABOUT THE AIRBAG DEFECT RESULTING IN EVEN FATAL INJURIES DUE TO THE AIRBAG, I FEEL THIS MATTER SHOULD BE ADDRESSED BY FORD AND REPAIRED BY FORD AT "THEIR EXPENSE." ADDITIONALLY, I ONLY HAVE 50,450 MILES ON MY CAR AND IT HAS BEEN TAKEN CARE OF VERY WELL BY ME. I WOULD APPRECIATE A RESPONSE AS SOON AS POSSIBLE SINCE I DRIVE MY CAR EVERY DAY AND AM VERY CONCERNED ABOUT THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649256October 22, 2014
AIR BAGS
THIS IS IN REGARD TO THE LATEST "AIRBAG RECALLS" ON THE FORD MODEL CARS. I OWN A 2007 LINCOLN MKZ AND I HAVE BEEN HAVING A PROBLEM WITH THE "WARNING LIGHT" CONSTANTLY BEING "ON" SINCE AUGUST OF THE YEAR, 2014. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP TO HAVE IT CHECKED OUT. I WAS TOLD IT WOULD BE VERY EXPENSIVE TO FIX, BUT FOR ME "NOT TO WORRY ABOUT IT" AS LONG AS THE LIGHT DIDN'T BOTHER ME. IN LIGHT OF THE RECENT RECALLS OF OTHER MODELS OF FORD CARS AND STORIES ON THE NATIONAL NEWS ABOUT THE AIRBAG DEFECT RESULTING IN EVEN FATAL INJURIES DUE TO THE AIRBAG, I FEEL THIS MATTER SHOULD BE ADDRESSED BY FORD AND REPAIRED BY FORD AT "THEIR EXPENSE." ADDITIONALLY, I ONLY HAVE 50,450 MILES ON MY CAR AND IT HAS BEEN TAKEN CARE OF VERY WELL BY ME. I WOULD APPRECIATE A RESPONSE AS SOON AS POSSIBLE SINCE I DRIVE MY CAR EVERY DAY AND AM VERY CONCERNED ABOUT THIS ISSUE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644165October 12, 2014
SEAT BELTS, AIR BAGS
GREETING....ON TWO PREVIOUS OCCASIONS WHEN THE VEHICLE WAS UNDER WARRANTY IT WAS TAKEN IN FOR SERVICE DUE TO THE WARNING INDICATOR/LIGHT RELATIVE TO DRIVER'S SEAT BELT/AIR BAG. ON BOTH OCCASIONS THE MATTER WAS CORRECTED. HOWEVER TODAY 12 OCT. 2014 THE VEHICLE BEGAN EXPERIENCING THE SAME PROBLEM. THE FIRST TIME THE TECH REPORTED THAT PERSONS RIDING BEHIND THE DRIVER DID/MAYBE CAUSED THE PROBLEM BECAUSE THE WIRING HARNESS IS EXPOSED. THE SECOND INCIDENT IN WHICH THE VEHICLE WAS TAKEN IN I WAS INFORMED THE PROBLEM SHOULD NOT OCCUR IN THE FUTURE.THAT LAST REPAIR WAS SOME 10-15 MONTHS AGO. HOWEVER TODAY WHEN THE PROBLEM LIGHT CAME ON THERE WERE NO ONE SEATED BEHIND THE DRIVER. IT APPEARS THERE IS/WAS A FLAW IN THE DESIGN CAUSING A POTENTIAL DANGER TO OCCUPANTS OF THIS VEHICLE. EACH TIME THE VEHICLE WAS SERVICED AT FAIRWAY LINCOLN SAVANNAH GA. ALSO PLEASE NOTE THE DATES AND MILEAGES ARE APPROXIMATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643497October 9, 2014
STEERING
POWER STEERING ASSIST WENT OUT WHILE DRIVING CAR. STEERING SYSTEM FAULT LIGHT WENT ON. PULLED OVER, TURNED OFF ENGINE AND THEN RESTARTED IT. POWER STEERING ASSIST WORKED UNTIL A FEW HOURS LATER IT WENT OFF AGAIN IN THE DRIVEWAY. TURNED OFF ENGINE AND THEN RESTARTED IT AND POWER STEERING ASSIST WORKED AGAIN. TOOK CAR TO THE DEALER ON JULY 31. I WAS GIVEN A LOANER CAR AND I PICKED UP MY CAR ON AUGUST 1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643495October 9, 2014
STEERING
ON TURNING RIGHT POWER STEERING SHUTS OFF AND ONLY HAD MANUAL STEERING CONTROL UNTIL WHEELS WERE STRAIGHTENED AND THE POWER STEERING RETURNED. THIS ONLY HAPPENS ON TURNING RIGHT. WENT TO DEALER COMPLAINT IS ON FILE , DEALER SAID NOTHING WRONG NEW CARS POWER STEERING DIFFERENT THAN PREVIOUS CARS. THIS IS TERRIBLE AND IF NOT FIXED I AM GOING TO TRADE IN THIS CAR. IT IS THE WORST STEERING AUTO I EVER HAD. I AM 83 AND I HAVE HAD A LOT OF CARS IN MY LIFETIME FROM DIFFERENT AUTO COMPANIES BUT NONE EVER HAD THIS STEERING PROBLEM.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643296October 8, 2014
STRUCTURE:BODY, WHEELS, POWER TRAIN
THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641621October 6, 2014
STEERING
WHILE DRIVING SLOWLY (LESS THAN 30 MPH), A CHIME SOUNDED AND TWO MESSAGES APPEARED ON MY DASH-BOARD, "POWER STEERING ASSIST FAULT," AND "SERVICE ADVANCETRAC." SIMULTANEOUSLY, POWER STEERING ASSIST STOPPED WORKING, REQUIRING ME TO MUSCLE THE STEERING WHEEL AROUND IN ORDER TO MANEUVER OUT OF HARMS WAY. IN ADDITION TO THE INCIDENT DESCRIBED ABOVE, THE SAME THING (LOSS OF POWER STEERING AND THOSE TWO MESSAGES) OCCURRED SEVERAL OTHER TIMES, AT VARIOUS SPEEDS AND CONDITIONS. I WAS ALWAYS ABLE TO RESTORE FUNCTION BY RESTARTING THE ENGINE ONCE OR TWICE WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641649October 6, 2014
STEERING
STEERING IS VERY HEAVY AND SOMETIMES FAILS COMPLETELY ESPECIALLY WHEN SLOWING DOWN TO A STOP. IT IS MOST PRONOUNCED WHEN SLOWING INTO A CURVE. THE POWER STEERING PUMP ALSO BECOMES NOTICEABLY LOUDER. THIS IS AN ONGOING PROBLEM SINCE BUYING THE CAR 2 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641875October 6, 2014
STEERING, ENGINE, POWER TRAIN
WHEN MAKING A RIGHT HAND TURN STEERING WAS LOST AND THE ENGINE SHUT OFF. THE CAR WENT INTO THE OPPOSING LANE BUT THANKFULLY THERE WERE NO CARS AT THE LIGHT. AFTER STARTING THE ENGINE AGAIN, THE STEERING WAS WORKING AGAIN. TOOK CAR INTO LINCOLN DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE STEERING BUT SAID THE THROTTLE BODY WAS BAD AND THERE WAS AN ISSUE COMMUNICATING WITH THE PCM. THE THROTTLE BODY AND PCM WERE BOTH REPLACED. WE HAVE NOT HAD IT OCCUR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641882October 6, 2014
STEERING
I DRIVE A 2011 LINCOLN MKZ AND TODAY I HAD A BIT OF A PROBLEM. A COWORKER OF MINE NEEDED TO BE TAKEN TO A HYUNDAI DEALERSHIP SO THAT SHE MAY PICK UP HER VEHICLE FOR SOME SERVICING THAT SHE HAD DONE, AND DURING MY ATTEMPT AT PARKING I LOST MY POWER STEERING. AT FIRST I COULDN'T MOVE THE CAR SO I HAD PUT MY VEHICLE IN PARK AND THEN I TURNED IT OFF. I HAD TURNED TO MY COWORKER AND SHE HAD NOTICED MY DIFFICULTY STEERING. I HAD THEN STARTED MY CAR ONCE AGAIN AND TRIED TO PARK BUT THIS TIME I WAS CAPABLE OF STEERING. THE NUMBER OF TURNS IT TOOK TO ACTUALLY STEER WERE FAR BEYOND THE USUAL AND IT WAS COUPLED WITH A CHATTER THAT I BOTH COULD FEEL AND HEAR. LUCKILY I OPTED FOR A WARRANT THAT INCLUDED ROADSIDE ASSISTANCE AND I HAD MY VEHICLE TOWED TO THE DEALER. I'VE YET TO RECEIVE ANY SORT REPLY FROM MY DEALER AND I WILL SURELY KEEP THE APPROPRIATE AUTHORITIES NOTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641448October 4, 2014
STRUCTURE:BODY:DOOR
WITHOUT WARNING, THE DRIVER'S DOOR WOULD NOT OPEN. I WAS TRAPPED IN THE VEHICLE. THE ONLY WAY TO EXIT THE CAR WAS TO ROLL DOWN THE WINDOW AND USE THE EXTERIOR HANDLE. *TR THE VEHICLE HAD NOT BEEN IN AN ACCIDENT AND IS IN GOOD WORKING CONDITION. THERE WAS NO PRIOR WARNING THAT THE DOOR HANDLE WAS WORN OR HAD A DEFECT. I HAVE DISASSEMBLED THE DOOR AND I SEE THAT AN INTERIOR SECTION OF THE INTERIOR DOOR HANDLE HAS FRACTURED. THIS SECTION ACTS AS A CAM TO PULL THE CABLE THAT OPENS THE DOOR. IT IS A POOR DESIGN BECAUSE THE PLASTIC IS IN PURE TENSION AND ALLOWS A CRACK TO CATASTROPHICALLY PROPAGATE. I BELIVE THIS IS A SERIOUS SAFETY HAZARD BECAUSE IT TRAPS AN OCCUPANT IN THE VEHICLE WITHOUT WARNING. MANY FAILURE MODE EFFECTS ANALYSIS EVENTS ASSUME THE DRIVER CAN EXIT THE CAR TO RECEIVE A LOW SCORE. THIS MAKES SEVERAL OTHER POSSIBLE FAILURE MODES MUCH MORE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641086October 3, 2014
EXTERIOR LIGHTING
DRIVER SIDE BRAKE LIGHTS LED LIGHTS ARE OUT ALREADY THE COST 500.00 FOR 500.00 IT SHOULD AT LEAST WORK FOR 10 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640799October 2, 2014
POWER TRAIN
NEW 2014 LINCOLN MKZ HYBRID BOUGHT ON 12/12/14 GOES INTO GEAR WHILE IN PARK WITHOUT PRESSING BRAKE AND WITH BLINKING GREEN LIGHT ON (ACCESSORY MODE & NOT DRIVE). FROM INITIAL PURCHASE 9NOW 9 MONTHS AGO) THIS HAPPENED ABOUT A COUPLE OF DOZEN TIMES - THERE ARE WITNESSES (INCLUDING PASSENGERS RIDING IN THE CAR) WHEN THIS HAS HAPPENED. CAR IS DANGEROUS AT 0 MPH. FORD/LINCOLN APPARENTLY HAD A RECALL ON MKZ HYBRIDS FOR THIS PROBLEM SUPPOSEDLY FOR MODELS MFG. IN MEXICO (THRU OCT. 2013 ?)......WELL THIS ONE CAR WAS MISSED. VEHICLE HAS BEEN BACK TO THE DEALER 3 TIMES NOW BUT THIS SAFETY PROBLEM STILL PERSISTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10640217September 30, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SEPTEMBER 25, 2014 - WHILE DRIVING APPROXIMATELY 40 MILES PER HOUR, THE "STOP CAR SAFETY NOW" WARNING CAME. I HAVE ABOUT 91,000 MILES ON THE VEHICLE. I HAD THE VEHICLE TOWED TO MAPLECREST FORD LINCOLN. THEY HAVE CHECKED THE VEHICLE, DRIVEN IT, CHECK FOR CODES AND HAVE FOUND NOTHING IN THREE DAYS OF CHECKING. THEY TOLD ME THAT THEY CONTACTED LINCOLN'S TECH TEAM FOR ASSISTANCE. THE TECH TEAM CANNOT DETERMINE WHAT IS WRONG WITH THE CAR. THE TWO OPTIONS THAT I HAVE BEEN GIVEN ARE 1. DO NOTHING AND SEE IF THE PROBLEM RECURS OR 2. CHANGE THE EXHAUST PURGE VALUE REFLESH & POWER CONTROL MODULE. BUT THEY HAVE NO IDEA IF THIS IS CORRECT ANY PROBLEM. LINCOLN IS NOT GUARANTEEING THAT CHANGING THIS MODULE WILL FIX THE PROBLEM SINCE THEY DON'T KNOW WHAT THE PROBLEM IS. THIS IS THE SECOND TIME THAT I HAVE RECEIVED THE "STOP CAR SAFELY NOW" WARNING. THE FIRST TIME WAS IN AUGUST OF 2013. I FILED A COMPLAINT THEN, WHICH WAS AS FOLLOWS: AUGUST 19, 2013 WHILE DRIVING APPROXIMATELY 25 MPH, THE STOP CAR SAFELY NOW WARNING MESSAGE ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. HOWEVER, I DID HAVE THE CAR "REPAIRED". LICCARDI FORD REPLACED THE THROTTLE BODY AIR INTAKE .. ON OR ABOUT AUGUST 20, 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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